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    Bio-One

    5.0 (2 reviews)
    Open • Open 24 hours

    Services - Bio-One

    Biohazard cleanup

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    911 Restoration of Reno Tahoe - Water Damage Reno, Nv

    911 Restoration of Reno Tahoe

    (54 reviews)

    Had some water damage from refrigerator water line slow leak. Called four different companies for…read morecompetitive bids. Will not give names of competitors that I called but one in particular came back at double the price of the others,----pro. 911 did excellent work and made it easy for us by suggesting a contractor for repairs. Highly recommend 911, very professional and dependable ***** 5 stars on preformance & quality of workmanship!!

    I didn't love my experience with them. It was 35k for them to come take out my baseboard and put…read moreholes behind it, take out flooring, run fans for 10 days and dry the crawl space. That cost is as much as the actual repair of it all. My insurance covered it, but it is a very astonishing price. What I really didn't like ... their workers broke the backsplash of my vanity when taking it out. Fine, and the insurance will cover it, but don't leave it to the home owner to find on their own. Also they broke the glass in a photo frame, again not too big of a deal, but they did not tell me about that either and left me to find it on my own. The company did not dust when leaving. After cutting out backer board and particle board behind linoleum, there was an incredible amount of dust layering my whole first floor. I had to call them and gave them come back to do it- and I helped him do it. And lastly, their workers sometimes swore while in my home working. I have children and this made me and them very uncomfortable. I'd reccomend trying a different company if you have a choice. They did dry my home on a Sunday. I appreciate that

    Stanley Steemer - The living room they wanted to double charge us for even though they only were cleaning the area rug

    Stanley Steemer

    (61 reviews)

    South Reno

    My son, Todd Lovering, scheduled Stanley Steemer, Reno, to clean and treat/remove pet stained areas…read morein my small home in early January. The cleaner walked through the rooms (two bedrooms, hall and living room) indicating the areas that needed special pet urine treatment. The job took about an hour and the cleaner charged over $300! The carpets were soaking wet for over 48 hours, smelled horribly of urine and a sickly perfume odor. The smell was terrible and the pet urine was still there. Awful job! About 10 days later my son hired a different professional, recommended by the residential management company where he lives, to redo Stanley Steemer's work. They did an excellent job! The urine and perfume odors are gone. Cost $150. Wonderful job! Stanley Steemer should refund the poor quality job in full.

    First I am going to tell you, the job was amazing. 2nd, do not call corporate to make an appt, get…read moreestimate etc. They up charge and misquote pricing. Call your local location office!! Now our technician actually arrived early which was great. We did get a text saying when he was on his way. Victor from the Reno, NV office was our technician that day. He was prompt and professional. When he came in to look over the order there were some differences in the pricing. Not by his fault, but the fault of corporate. Once we worked out the differences and came to an agreement on the price, which was a little more than we had expected. But it is 1 1/2 year old carpet we had installed, so want to take care of it. Now we prepped the house, pre-vacuumed, picked up all loose furniture etc. Victor has clearly done this for some time. The outcome was fantastic. Now we have a little addition room with like the indoor/outdoor carpet that he was actually able to clean. We have no clue if it has ever been shampooed in all the years my in-laws lived in this house. When Victor was finished with it, it looked like brand-new carpet. All n all, I would give them 10 stars if I could. Ask for Victor. You could not even tell he had been there as far as his equipment clean up etc. Ask for Victor, he was excellent!! Till next year!!

    Bio-One - biohazardcleanup - Updated October 2026

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