The knives are sharp now and it only took a day from drop off to pick up for the job to be done…read more Good prices as well. Service was the opposite but my brother covered that in his review and John decided to text me after the fact wanting his review to pertain only to the knife sharpening so here that is. Also for the sake of accuracy the refund he mentions in his reply took 5 hours not 1. Not a huge deal.

I will start by saying that all the knives we had sharpened looked great and were extremely sharp…read moreafter using this service. This is a very mixed review because, up until we got our knives, the entire experience couldn't possibly have been easier or more pleasant. For some context, I live out of state, so all of my communication was over the phone or over text. The owner was extremely friendly on the phone and I arranged to pay in advance to sharpen 6 knives (the price was very reasonable). As this was a gift for family members, I gave him the name of my father as the recipient of the knives. However, somewhat confusingly, I then asked my brother who lives in the area to bring the knives in to be sharpened. The owner charged my brother for the service and my brother paid, both clearly misunderstanding that I paid in advance. This is where the entire service became unbelievably disappointing. The owner went back and forth with my brother about how unlikely it would have been that I paid in advance given that he normally asks customers to pay after he completes the sharpening job. After I sent screenshots of our earlier conversation and of my payment, the owner agreed to pay my brother back for the double payment. All was well and good except the owner sent my brother a text message saying "You all couldn't have made this more difficult". I concede that we weren't entirely clear in our communication but this is simply not any way to talk to customers who, lest we forget, had just paid for your service and apologized for our mistake. I was genuinely so excited to work with a small local business who, up to that point, was extremely friendly and helpful. Based on other reviews this is almost certainly an outlier which made it all the more bizarre. So, aside from a single completely unacceptable comment made in response to a common customer mistake, the service was everything we could have wanted and I hope he continues to provide great service in the future.

Dropped hedge trimmers, a set of pruners and six kitchen knives off to Paul on Thursday afternoon…read moreand he texted me on Saturday morning and said they were ready. Went to pick them up Saturday late evening. He put the knives in cardboard sheaths and I pulled one out slightly to check the work and the edge of the knife cut my thumb - that fast. I barely touched it. I guess they're sharp lol.

Easy drop off and pick up. Great service and communication with the owner. The value of this…read moreservice will have me returning in the future.

The quality of the work was incredible. I will be sure to use this service again. The drop-off and…read morepick-up service wes convenient and the cost of the service was very competitive for the quality of the work performed.

I loved my kitchen knife. It was perfect in every way except the rotten wood handle. I wasn't able…read moreto get the same kind of knife anywhere. Therefore, I asked Victor to make a custom handle that looked just like the old one. He made one with solid durable wood and it looks just like the old one! Exceptional workmanship indeed. He let me borrow a loaner knife when my knife was under repair. He sharpened my knife free of charge. Top notch customer service! Attached are photos showing before and after.

I sent Victor details for a quote on Yelp last Saturday morning and he got back to me in what…read moreseemed like just a few minutes. He was happy to take my knives on short notice and gave me a two-day turnaround window, which he met. The knives looked incredible and are unbelievably sharp - which Victor demonstrated by sending me videos before my pickup of him using the knives to slice through water bottles. I trusted his work, but I still appreciated the additional service of showing me his handiwork before I picked up. He was flexible with dropoff and pickup times - I picked up in the evening after dinner, and he was kind enough to give me a lesson in using a honing rod, including recommending a rod to me. No affiliate link, just him making a recommendation as a pro. Victor was friendly and professional. His work was excellent and reasonably priced. I will definitely be back to Victor whenever I need sharpening! Thanks, Victor!

They are both generally unfriendly and give the impression you are interrupting their work when you…read morebring a firearm to be repaired, in my case a legacy Remington shotgun that needed to be checked and springs possibly replaced, about as basic as it gets for gunsmithing. Repairs took awhile. Repair quality was good. Charges were reasonable.

Best armorers in the NCR. Honest, competent, and knowledgeable. There's a reason these folks have…read morethe best reputation around.

They were very friendly but said they would get back to me on the repairs my mower needed. They…read moreinformed me there was a $100 deposit that would go towards repairs. They called and gave me a list of things needed repaired but could not get the parts for months. I said ok I found out it is under warranty and can take it in to them, which required me to transport it much farther. The other place said it did not need the new part and fixed it in 2 days. Mr B's also kept the $100 which they told me up front but also didn't think i would have to try to wait 4 months for a repair. I guess main point is it cost me $100 to have them tell me they couldn't fix something for 4 months another place fixed in two days.

Absolutely unbelievable service and the prices are pretty damn good as well! After the customer…read moreservice I received here during my first visit into the shop, I came back to purchase a new chainsaw, leaf blower, and hedge trimmer from Mr. B's. Super knowledgeable, super helpful, super experienced. You can't ask for more than that!

They usually squeeze me in and do service and repair work on my fairly new BMW. I've been very…read morehappy with their service and they are closer to me than the factory dealerships, which often charge more and require appointments a week or two away from my needs... and good Korean American diner next door for a meal while you wait...

Urban East has done a remarkable job rehabbing TWO antique motorcycles for me. First, they…read morerehabbed my uncle's 1977 Hondamatic 750CB to an excellent condition. Then they rehabbed by 1976 Triumph 750 Bonneville to showroom condition, 50 years after I originally bought it! They are the best in the business!!!

They are the best! Great work. Fair prices and an all around great experience. I asked if he…read morecould use an existing Sunbrella cover that was a wrap around and make it fitted. They made it work. I was so happy that my cover was not going to waste.

Friendly service, great work and a nice price for the shoe repair I had done. Compares more…read morefavorably price wise than my experience with a cobbler in Old Town Alexandria.