The knives are sharp now and it only took a day from drop off to pick up for the job to be done…read more Good prices as well. Service was the opposite but my brother covered that in his review and John decided to text me after the fact wanting his review to pertain only to the knife sharpening so here that is. Also for the sake of accuracy the refund he mentions in his reply took 5 hours not 1. Not a huge deal.

I will start by saying that all the knives we had sharpened looked great and were extremely sharp…read moreafter using this service. This is a very mixed review because, up until we got our knives, the entire experience couldn't possibly have been easier or more pleasant. For some context, I live out of state, so all of my communication was over the phone or over text. The owner was extremely friendly on the phone and I arranged to pay in advance to sharpen 6 knives (the price was very reasonable). As this was a gift for family members, I gave him the name of my father as the recipient of the knives. However, somewhat confusingly, I then asked my brother who lives in the area to bring the knives in to be sharpened. The owner charged my brother for the service and my brother paid, both clearly misunderstanding that I paid in advance. This is where the entire service became unbelievably disappointing. The owner went back and forth with my brother about how unlikely it would have been that I paid in advance given that he normally asks customers to pay after he completes the sharpening job. After I sent screenshots of our earlier conversation and of my payment, the owner agreed to pay my brother back for the double payment. All was well and good except the owner sent my brother a text message saying "You all couldn't have made this more difficult". I concede that we weren't entirely clear in our communication but this is simply not any way to talk to customers who, lest we forget, had just paid for your service and apologized for our mistake. I was genuinely so excited to work with a small local business who, up to that point, was extremely friendly and helpful. Based on other reviews this is almost certainly an outlier which made it all the more bizarre. So, aside from a single completely unacceptable comment made in response to a common customer mistake, the service was everything we could have wanted and I hope he continues to provide great service in the future.

3rd time using Daniel's and he is phenomenal. Such a quick turnaround (3 hours for this batch) and…read morevery responsive. I will continue to use him for sharpening.

I dropped my knife off and got it back the same day, super sharp. I'll be a regular customer for…read moresure. The whole process was very easy and the rate is great.

The quality of the work was incredible. I will be sure to use this service again. The drop-off and…read morepick-up service wes convenient and the cost of the service was very competitive for the quality of the work performed.

From the owner: I have updated my sharpening system. So I'm now able to restore damaged edges. I sharpen machetes,…read morehatchets. Lawnmower blades. I can put a 90 degree spine on the back of your knife. I can sharpen scissors. As well as garden shears large and small.

Ace always has what I need when I need it . Well pump pressure switches, paint , salt for my…read moresoftener system , VP fuel for my outdoor equipment, soil for my plants and a lot more. I rely on them more than HD and I find better service at Ace than HD .

the store staff was great at helping. Carson and the Stehl desk team went out of their way to help…read moreme. Carson was punctual on calling me when my tools were ready and helped me out quite bit. would definitely recommend for all your Stehl tools equipment. great store

All parts of my transaction with Potomac Sharpening was smooth. From reaching out to Matt to then…read morecompleting the work and picking it up. The quality of the work is precise and worth every penny that you spend to have your knives honed. I do it once a year and Matt is my go to. I tell everyone about him, including Reddit. Come to Potomac Sharpening, you will not be disappointed. You have contactless drop-off and pickup. Virtual payment. Pleasant communication. What more can you want?

Matt is the knife whisperer. I had a couple of problematic blades that I had been putting off doing…read moreanything about for some time. One was a Vietnam war era combat dagger. The Gerber Mark 2 was a thing of beauty when I first acquired it years ago. But my sons had ruined the blade doing what teenagers do when they get into things that don't belong to them. I thought the blade was a goner, but held out hope that someone might be able to restore it. The other one was a cleaver I had purchased thinking it would have the same functionality as a chef's knife only to find out that the edge profile was more suited to chopping firewood. Matt worked some magic. I wish I had taken a "before" picture of the dagger so you could appreciate the extent of the damage he had to address. The "after" picture (see below) was truly remarkable. It was literally like nothing had ever happened to the blade. As for the Wüsthof cleaver, Matt reshaped the edge profile so that it more nearly resembled a wicked sharp Asian cleaver. Just what I was after. Fabulous work. Matt didn't just sharpen my knives. He completely reshaped their blades AND sharpened them. Highly recommended.

I loved my kitchen knife. It was perfect in every way except the rotten wood handle. I wasn't able…read moreto get the same kind of knife anywhere. Therefore, I asked Victor to make a custom handle that looked just like the old one. He made one with solid durable wood and it looks just like the old one! Exceptional workmanship indeed. He let me borrow a loaner knife when my knife was under repair. He sharpened my knife free of charge. Top notch customer service! Attached are photos showing before and after.

I sent Victor details for a quote on Yelp last Saturday morning and he got back to me in what…read moreseemed like just a few minutes. He was happy to take my knives on short notice and gave me a two-day turnaround window, which he met. The knives looked incredible and are unbelievably sharp - which Victor demonstrated by sending me videos before my pickup of him using the knives to slice through water bottles. I trusted his work, but I still appreciated the additional service of showing me his handiwork before I picked up. He was flexible with dropoff and pickup times - I picked up in the evening after dinner, and he was kind enough to give me a lesson in using a honing rod, including recommending a rod to me. No affiliate link, just him making a recommendation as a pro. Victor was friendly and professional. His work was excellent and reasonably priced. I will definitely be back to Victor whenever I need sharpening! Thanks, Victor!

Great service! My knives are back to life. One of my knives had the point broken and they restored…read moreit to it's original form. Highly recommend it!

Very responsive, professional and TogiMax picked up and delivered my sharpened knives in a timely…read moremanner. They will be my go to knife sharpening service.

I've been a patron for years. I stopped in to pickup a bag of equestrian pellets for our fur baby…read more Service is always on point. I'm not sure how they only hire the nicest, most helpful employees. Now price point is why only four stars. I can get a 40lb bag from TS Woodbridge for $7.99, I paid almost double here, $14+. I didn't feel like driving all the was to TS so I paid the eye gauging price. A gentleman employee took it out to my car and our brief conversation solidified why I continue to shop here. Now if they would just lower their prices, lol.

We're so fortunate to have a local hardware store with good customer service compared to a big box…read morestore. After waiting to talk to a plumbing expert, Joe helped us find the right repair parts to fix a leaky outdoor faucet. He was really patient in explaining the potential cause of the leak after looking at the faucet and even helped to put on a rubber washer. These little kind acts of service make me a customer that wants to come back again and again!

For those of you who remember Alicia from Williams-Sonoma at the RTC, Jeannette has taken over the…read morebusiness. Same great service. She sharpened 7 knives, one a serrated bread knife, a poultry shears and a set of scissors for me. All done in an hour or so. Great results, even for someone guilty of putting knives in the dishwasher (Ina Garten, I'm looking at you!).

Thanks so much for the very fine work you did on my knives.  I thought they were a lost cause!…read more Amazing craftsmanship at such a reasonable price!!!!!! Neil Ashburn