The knives are sharp now and it only took a day from drop off to pick up for the job to be done…read more Good prices as well. Service was the opposite but my brother covered that in his review and John decided to text me after the fact wanting his review to pertain only to the knife sharpening so here that is. Also for the sake of accuracy the refund he mentions in his reply took 5 hours not 1. Not a huge deal.

I will start by saying that all the knives we had sharpened looked great and were extremely sharp…read moreafter using this service. This is a very mixed review because, up until we got our knives, the entire experience couldn't possibly have been easier or more pleasant. For some context, I live out of state, so all of my communication was over the phone or over text. The owner was extremely friendly on the phone and I arranged to pay in advance to sharpen 6 knives (the price was very reasonable). As this was a gift for family members, I gave him the name of my father as the recipient of the knives. However, somewhat confusingly, I then asked my brother who lives in the area to bring the knives in to be sharpened. The owner charged my brother for the service and my brother paid, both clearly misunderstanding that I paid in advance. This is where the entire service became unbelievably disappointing. The owner went back and forth with my brother about how unlikely it would have been that I paid in advance given that he normally asks customers to pay after he completes the sharpening job. After I sent screenshots of our earlier conversation and of my payment, the owner agreed to pay my brother back for the double payment. All was well and good except the owner sent my brother a text message saying "You all couldn't have made this more difficult". I concede that we weren't entirely clear in our communication but this is simply not any way to talk to customers who, lest we forget, had just paid for your service and apologized for our mistake. I was genuinely so excited to work with a small local business who, up to that point, was extremely friendly and helpful. Based on other reviews this is almost certainly an outlier which made it all the more bizarre. So, aside from a single completely unacceptable comment made in response to a common customer mistake, the service was everything we could have wanted and I hope he continues to provide great service in the future.

All parts of my transaction with Potomac Sharpening was smooth. From reaching out to Matt to then…read morecompleting the work and picking it up. The quality of the work is precise and worth every penny that you spend to have your knives honed. I do it once a year and Matt is my go to. I tell everyone about him, including Reddit. Come to Potomac Sharpening, you will not be disappointed. You have contactless drop-off and pickup. Virtual payment. Pleasant communication. What more can you want?

Matt is the knife whisperer. I had a couple of problematic blades that I had been putting off doing…read moreanything about for some time. One was a Vietnam war era combat dagger. The Gerber Mark 2 was a thing of beauty when I first acquired it years ago. But my sons had ruined the blade doing what teenagers do when they get into things that don't belong to them. I thought the blade was a goner, but held out hope that someone might be able to restore it. The other one was a cleaver I had purchased thinking it would have the same functionality as a chef's knife only to find out that the edge profile was more suited to chopping firewood. Matt worked some magic. I wish I had taken a "before" picture of the dagger so you could appreciate the extent of the damage he had to address. The "after" picture (see below) was truly remarkable. It was literally like nothing had ever happened to the blade. As for the Wüsthof cleaver, Matt reshaped the edge profile so that it more nearly resembled a wicked sharp Asian cleaver. Just what I was after. Fabulous work. Matt didn't just sharpen my knives. He completely reshaped their blades AND sharpened them. Highly recommended.

Gary is a craftsman, clearly knows exactly what he is doing and can sharpen anything. Not just…read morehappy with the result, I was impressed with how my chef's knives turned out and the blade was not all marked up when he was finished. The knives may be better than new! I cannot believe the difference in performance...definitely waited too long for this preventative maintenance. I plan to follow up by having a few other knives, shears, tree trimmers, etc. sharpened. You will not be disappointed -

***** I would get an edge here again. Very professional and Personable!…read moreQuite satisfied

Very professional and top notch job. Was very responsive to my request and even straightened a…read morecouple of my blades out. Highly recommend!!

Billy did a fantastic job sharpening a set of kitchen knives as well as cleaning them up…read more Had them picked up the next day and took them home to cut some root vegetables and was just amazed how effortlessly they cut! And for only $8 too! Its also nice that its nearby so definitely will be returning with more knives

They are fast and friendly. Would recommend. I will be going back. They also have a good selection…read moreof knives folding and kitchen.

Bought five knives from this place. Recommend this place to my friends for a great knives…read more First time I ever have an issue and I asked for help and get brushed off. I spent nearly $300 on this knife and it breaks on the first use. Get it that the knife cut a lemon, onion and shallot. So unless that is a fancy chemical combination this place refuses to address a broken knife. A place that advertises as a premier cutlery place, heavily lacks in the customer service department. They actually imply it was user error! First time I ever had an issue with a knife from here. Last time I will have an issue as this place lost a customer.

Have been using Resmec Svcs for over 6 months this year. This Guy knows how to fix things! Emile…read moreand his crew have done Sliding Glass door installation and perhaps more impressively repairs on two of the doors saving me thousands vs Replacing. 5 Stars Svc with Reasonable Estimates. Local Reston Handyman Servicing Northern Virginia & Maryland.

From the owner: It’s a handyman business with the benefit that we also do any glass work and technology support…read morearound the house.

my grooming salon had this business come out to sharpen our shears & blades. we had an appointment…read morefor 9am, & they showed up half an hour late. we had about 30 blades and 10 shears to be sharpened, and he was done within 2 hours. when bringing back our equipment, he was showing how the shears were supposed to be smooth and cut well, but they were clearly catching and not cutting right. after an awkward silence, he took the shears back to his van to fix them, even though he should have tested them after sharpening in the first place. the blades that were worked on came back dirtier than they had left. the shears that had been sharpened were not cutting any hair at all, and they were damaged at the tips and not working correctly. my salon had somebody else come in to fix the mistakes, but most of the blades were already too damaged to repair. we eventually got into contact with robb's edge express (after leaving multiple voicemails and sending emails), asking for a reimbursement for our damaged tools, only to be yelled at. they claimed we were trying to scam them, saying that our equipment was "already damaged." he ruined a pair of $300 kenchii shears. eventually they agreed to send a check for half of the bill we paid. after about a month we received the checks, which we will be using to buy new blades. do NOT take your equipment here to be sharpened or support this business.

Robb came to our house on a dreary day and sharpened kitchen knives, garden tools, and grooming…read moreshears. He did a GREAT JOB at a REASONABLE price! We were extremely happy with the results! My husband and I highly recommend this business.