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    Billy's Bakery

    3.1 (268 reviews)
    Closed • 11:00 am - 6:00 pm
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    Kristina I.

    Meh. Maybe I am just too picky with my baked goods? Personally I feel that if I am paying a premium for a cake that it should be delicious. The crumb was terrible and the cake was slightly underbaked in the middle, but overbaked on the edges. Certainly very disappointed when considering the price paid for this cake.

    Interior
    Patty H.

    I have a Billy's Bakery story. We ordered several dozen blue cupcakes for my baby shower nearly twenty years ago, and I still remember how they were a huge hit. Flash forward to this weekend. The place is small and cute. Everyone was nice. But the cupcakes were sort of frumpy and sad looking. The selection was small. The banana cupcake with Nutella frosting was dry (or stale) and didn't really taste like banana. The frosting was way too sweet. My daughter said the red velvet was "just okay." We will try again next time we're up in NY, but we were disappointed.

    Carrot Cake
    Dennis G.

    Billy's Bakery makes the best carrot cake in NYC. It's absolutely perfect. This is my go to bakery for special occasions.

    Coconut Cupcake (12) Banana Nutella Cupcake (12) Lemon
    Theresa N.

    It was my first time at this bakery. Right away you could smell the freshly baked cupcakes and pastries. Such a refreshing smell that made me excited to try everything! This bakery has monthly speciality cupcakes. For April, they had a coconut Easter themed cupcake which was tasty. But, I recommend this cupcake as it just tastes like a vanilla cupcake with a slight coconut kick. Stick with the traditional vanilla cupcake. I recommend trying the lemon cupcake and the confetti cupcake! There was nothing special about the Oreo cupcake or banana Nutella cupcake either. The Nutella flavor was very subtle and light. They also offer pre packaged mini cupcakes. This particular one had chocolate and vanilla. But, there's also lemon and red velvet too.

    Broken cake
    Valerie C.

    I usually don't like leaving reviews like this but when an establishment falls so far behind the mark on customer service it's warranted. A cake was ordered a month in advance for a birthday party. Because my sons girlfriends bday party was planned for the 27th which was yesterday. He goes to pick up this over $140 cake and it's broken/cracked right down the middle upon pick up. You would think they would have offered some sort of remedy, considering the party is that day. But they didn't according to store policy if they mess up you either take the cake as is or you leave it for a full refund. And try and scramble to get a cake elsewhere. They did say he could pay full price for a totally different cake he didn't want . Also not helpful. The party was held with a broken cake. They did offer to remake the cake but it wouldn't be ready till the next day. Also not helpful. It's strange that no one in the bakery noticed the cake was broken cause it's pretty hard to miss. I notice there are 3 locations do all these locations have the same policy when they make mistakes which is no accountability. That's just so disappointing. I felt so bad this cake was a drag on her birthday party and added unwanted stress to her special day. I'm hoping at some point management will reach out and make this right . As of now I would not recommend this bakery. But I will update this post if this comes to a satisfactory resolution. And one final word of advice please do better.

    Erika F.

    We purchased a cake for my daughter's birthday party. When her boyfriend went to pick up the cake they were giving us a broken cake, it's cracked in half!! When it was pointed out to them they only offered a replacement for TOMORROW. How is that helpful when the birthday party is today?!? They didn't offer any solutions for today, this is completely unacceptable. When my daughter called asking about a refund they couldn't answer any of her questions. How are they not able to answer questions about receiving a refund when the services/goods paid for were not provided? The cake was $143, not something to blink an eye to. I encourage anyone looking to purchase a cake avoid this bakery. Take your business to a company that cares about their customers. We will be filing a complaint with the Better Business Bureau as well. Thanks for ruining my daughter's for ruining my daughter's birthday!

    Banana Nutella Cupcake, chocolate cupcakes and pink cupcake
    Ming M.

    If you are looking for a birthday cake, run to Billy's immediately. Billy's confetti cake is the most amazing birthday cake I have ever tasted. Everything is perfect: the frosting, the cake, the cream--- everything fresh, vanilla, buttery and just what you'd want a birthday cake to be. I also got: chocolate cupcakes: extremely chocolates frosting on top of a chocolate cake. Carrot cake: excellent cream cheese frosting with a moist carrot cake full of pineapples, carrots, nuts. Always a favorite of mine. Definitely worth the carbs!

    Gigi A.

    We order from here at least once per month - cupcakes, smallish cakes, cookies, other necessities for celebration. We recently couldn't pick up the cake and asked if it could be delivered. $30 for delivery of a cake is completely unreasonable, even for TriBeCa. If you decide to take tour order to stay, they have a cute cafe part with tables and chairs. They sell coffee to go and to stay. I would come here for a casual non-drinking meet up for sure. The treats are really good.

    Banana Cupcake  and vanilla cupcake
    Kelly-Mae S.

    Delicious treats at an affordable price. I love every cupcake I've tried from this bakery. To me the banana is the absolute BEST. The treats are so moist and hit the spot each and every time. If you get the chance you have to try them out. So far I've had the following cupcakes red velvet, carrot cake, s'mores, and vanilla,all are delicious. Just get their variety pack and enjoy!

    a tray of cupcakes with frosting
    Kimberly L.

    Hey all. Excellent, classic, delicious cupcakes here. Billy's Bakery currently has 3 locations open during the pandemic: UWS, Chelsea, and Tribeca (which reopened in early Feb!). I'm here to rave about their "Mardi Gras" cupcake, which was inspired by the king cake. King cakes are a cinnamony-cakey-bread that are covered with icing and sprinkles/colored frosting (green for faith, gold for power, purple for justice). They're a Mardi Gras special. The cakes have a surprise good-luck baby figurine. ...Nola & Carnival have a VERY special place in my heart. So I'm proud to hype up Billy's Bakery's February-long specialty cupcake. Their Mardi Gras cupcake consists of a cinnamony cake base with cream cheese frosting & appropriately colored drizzle. And topped off with a lucky plastic baby! Simple and elegant. Delicious. And very transporting. Highly recommend. (Thank you for the brilliance & continued hard work, guys!)

    Pumpkin Pie

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    1 year ago

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    2 years ago

    Amazing cupcakes. A little off the beaten path but that just makes it quicker to get your order

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    2 years ago

    The very best cake in New York. Easy ordering process to boot. What more could you want?

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    3 years ago

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    2 years ago

    Some of the best cupcakes I have ever had. I would definitely recommend. Absolutely amazing.

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    9 years ago

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    6 years ago

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    10 years ago

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    3 years ago

    Some of the cupcakes taste old and some are moist. Extremely surly service for the price.

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    9 years ago

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    7 years ago

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    3 years ago

    My favorite bakery in NYC. Crowd pleaser cake is amazing. Plus, the customer service was great. 10/10

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    Page 1 of 7

    Ask the Community - Billy's Bakery

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    Culture Espresso - Chocolate Chip Cookie

    Culture Espresso

    4.3(1.5k reviews)
    2.6 mi•Midtown West
    •$$

    We came here based on a recommendation from our friends who work next store recommended it and we…read morehappened to be staying at a hotel on the same street. We only wanted coffee & tea yet after reading about their cookies, we bought 2! First, my English Breakfast tea was outstanding. The brand, serendipiTea. So good I didn't need to add sugar. They gave me the option of adding maple syrup. I added some Oat milk, it was delicious. Then after my 5th sip of tea I had the most delicious peanut butter gluten free cookie. So good! My hubby loved his coffee and chocolate chip cookies, he was speechless. Love this place.

    My friend brought me to Culture Coffee before I had to catch the train, and it was such a cute…read morelittle stop! The space is cozy with some seating, and apparently they have award-winning cookies... which I unfortunately cannot personally confirm because I had already eaten enough breakfast to feed a small village. I stuck with a vanilla latte. The coffee was good, the service was nice, and the space was welcoming. But the CHANDeliers?! Absolutely gorgeous and definitely one of the first things I noticed. I'd love to come back when I'm actually hungry enough to investigate these allegedly award-winning cookies because clearly I have unfinished business here. Cute spot, good coffee, gorgeous chandeliers--and apparently cookies that have trophies. I need answers.

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    Oatmeal cranberry cookie

    Culture Espresso - Black & White

    Black & White

    Culture Espresso - Chocolate Chip Cookie (~$5)

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    Chocolate Chip Cookie (~$5)

    Billy's Bakery - bakeries - Updated October 2026

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