Cute, cozy breakfast in Richmond. Antonio was a great server - fast, quality service. Food hit the spot.

Was given a warm welcome when we arrived and shown to out table, then very let down after that when no one came near our table to even take our drinks order. Tried 3 or 4 times to catch a staff member's eye but to no avail, after 15 minutes I went to the bar to ask someone to please take our order. Maybe they realised how poor an experience we'd had to that point but from then on, the service improved dramatically. Found the food very enjoyable and the desserts were divine. Not sure if I'd visit again as parking is awful in the area and there's a branch closer to me which I hadn't realised so will probably try that one next time. Our group had chicken with wild mushrooms (I cleaned my plate), fish pie and a veggie dish, for dessert we had apple & rhubarb crumble, banoffee doughnuts (these were to die for) & ice cream. We found the decor of the restaurant to be quite charming. read more

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An excellent breakfast, with something for everyone. The pancakes were good and the vegetable breakfast was very substantial. The staff were very friendly and the setting is lovely. Such a cute place. read more

Amazing experience! Chef who did the food did an marvellous burger!!! Very well served by Gabi and Antônio, and the cocktail was very good for a hot day! The restaurant have a beautiful decoration and is very well located, I recommend do a walk after meal by the river side. service amazing! Everything was amazing! read more

This is a lovely spot for breakfast. Our waitress was super friendly and attentive and really made our visit. The food was also good. The light and fluffy pancakes in particular were delicious. read more

What a disappointment! This is right up the street from my office, after the "intersection of death". If you don't want to risk getting smooshed, you have to take a convoluted route from my office, crossing the street, walking past the restaurant, and crossing again. So despite being convenient...it's inconvenient. The decor is amazing. Spot on. Really B&B/cottage/boutique feeling. I want the decorator to do my house. There are jars of foods around on shelves that are also for purchase. The chairs had nice little cushions on them. The music was fantastic -various soul, rock, and pop from the last 50 years, it seemed. Nothing grating. Nothing offensive to anyone. 10 points for ambiance. Not a huge fan of the large wooden crate full of toilet paper that is in the bathroom but I see what they are going for. The service wasn't bad, either. The woman who ran our food out had two of our burgers mixed up but that wasn't a big deal. But the food. It's why we're there. And other than the vegetarian risotto, I think everyone was disappointed. We got the mezze platter which had hardly any pita but tons of dip. It was awkward to finish because of the lack of stuff to dip into the large portions of baba ganouj, red pepper dip, and hummus. The burgers were undercooked. My piri piri chicken was dry and came with 0 vegetables and hardly any rice. I probably won't go back. I would suggest it for a date over drinks because it's so cute but the food was meh. read more

I don't know how I'm the first to review this particular location!?! Just moved from the other side of the river and have been eyeing this place for a bit. I've actually been to one of their other locations in Brighton and remember seeing that they had one in Richmond....it was that good that I remembered to seek it out. My party of 4 visited today for lunch and had a great time. Great ambiance, great host and servers, and equally great lunch. I ordered the hamburger with sweet potato fries, my partner had the mussels in white wine sauce, and we also tried the cumberland sausages (my personal fave), mac n cheese and calamari that was ordered for the table. All was really good and everyone left there feeling quite happy. I am definitely going to remember this place as a date night option. It's really quite romantic with a few tables having a view of the Thames. Definitely recommend and will be back soon! read more

It is unusual for me to feel compelled enough to write a negative review. Places are usually not bad enough to motivate me to do so - Bill's in Richmond is the exception. I have never experienced poor service on the level I did here last fortnight The staff are unattentive, completely disinterested and without a care for customer enjoyment. After the 15 minute wait for food, the waiter dropped everything on the floor and hustled off without as much as an apology. They left my girlfriend to eat alone whilst I waited, without an explain of what was going on. Not even an offer of a drink. For the remainder of out time in there we were avoided through staff embarrassment which only served to make the whole thing even worse. I laughed at the time, but in hindsight the serious lack of BASIC customer service skills there deserves highlighting in the hope that someone there reads it. At the end of the meal they bought a receipt with a £5 service charge which (considering they served the food to the floor) should have been removed without my having to ask. AVOID!!!! read more

I went to bills for breakfast over the weekend, after a few bad reviews from friends I thought I'd see what it was like for myself. Unfortunately, it wasn't the best. I'm not sure if they were under staffed but our service was very slow, it took 20mins for them to take our food order, we actually had to ask if we could order. The coffee was good and the eggs Benedict was also good. A friends eggs were over cooked and my other mates fresh juice tasted like garlic. We can only guess that they had not cleaned the juicer in a while. We mentioned to the waiter both about the eggs and the juice and he was very helpful and dealt with each complaint very well. The prices were reasonable and like I said my food was fine, so I'm not sure if it was a bad day or not. I personally won't go back anytime soon as there are plenty of restaurants. read more

I'm visiting from the U.S. and a neighborhood local brought me to Bill's. I was hungry and quite dissatisfied from my lunch earlier in the day. Bill's has a superb ambience, quaint but chic. Our server was friendly, knowledgeable and quick. I had the lamb shepherd's pie and thought it was delicious! And the price was very reasonable. Two dinner entrees and two glasses of wine for 32 lbs. read more

My friends and I went here for a birthday party, and quite a few of us were almost completely put off of the experience of dining here due to an EXTREMELY rude waiter! The first offence - my boyfriend asked the waiter we were being served by if we gave him the orders and then received drinks, or if it was possible to order from the bar. He more or less scoffed at my boyfriend and smugly replied "Go ahead" before taking our orders and walking off anyway. I was a little bit put off by this because I didn't really want my boyfriend to feel annoyed by this, but I thought things would continue alright. Then, some of us had ordered the hamburger, to which the waiter asked, "How would you like it cooked?" We asked if it was possible to be done rare, myself asking first - to which he rolled his eyes, laughed patronisingly and said, "What?". This confused me, so I repeated myself, asking for a rare burger. He then explained that they didn't do rare meat, only medium rare, medium well done, and well done, all said in a very mocking manner. As someone who works in food retail myself I was extremely taken aback, as if I were to talk to someone like this I would've had a warning and/or a partner file at LEAST! Not to mention I had been in an accident recently and was on crutches, so the terrible manners made me feel quite insecure... When we left the restaurant, after being so nicely served by this terrible waiter, we tried to complain to the manager about his behaviour. We were then told it was because he was Spanish, and he had language trouble. This I KNOW is rubbish, because I work with a whole team of people who learnt English as a second language and we are all still courteous and polite no matter how large the language barrier is! Not to mention that said waiter seemed to be aware of his rude behaviour the entire time he was serving us, and just didn't care. Basically Bill's looked lovely and had food that was quite passable, but the service was so bad it completely put me off of enjoying the atmosphere or the food. It wasn't the slowest service I've ever received, but definitely the service with the worst attitude. PLEASE do not hire staff if they are obviously not interested in making people's experiences GOOD! read more

Bill's can be counted on for a good brunch in Richmond. I usually get the green smoothie, scrambled eggs on toast with bacon or eggs benedict. The servers are always pleasant and the food comes out quickly. Nothing spectacular here, but solid enough to keep us coming back. read more

I love this place! My boyfriend and I come here all the time. Perfect for before/after a day at the movies, or shopping in Richmond. We always get the Cumberland sausage as a starter. They have good drinks too. The desserts we like are the Eton Mess and the lemon meringue pie in a glass. Their fish dishes are always good, and so is the naked burger. The moules frites as well! I have only ordered one thing EVER that I didn't like -- and that was because i forgot to read that a salad came with mayonnaise-like dressing. Other than that, I have had fabulous meals here -- and the price is perfect for what you get! Service is good, but not overbearing. read more

Another great chain restaurant offering a cosy atmosphere with speedy service. The place is always crammed with prams and young families on a weekend so always book in advance if you want an enjoyable space amongst the deli shop-feel decor. I love the duck pie and the mini fresh doughnuts to finish. read more