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Bill Utter Ford Sales

3.5 (66 reviews)
Open 9:00 am - 8:00 pm

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2024 F-150 Raptor in Shelter Green
Cory C.

Great place to buy! Having purchased many vehicles in my life, I appreciate a dealership that doesn't play games. There's no hidden fees or add-ons when you get there. The low prices advertised are the actual prices you pay with no other BS added to them. I really love that you can pick your own accessories and not have to fight paying for stuff you don't want. It's really cool they use local vendors and give you the same price the vendor would give you. It says a lot for a dealership that supports smaller businesses in the community. I also like that it has been family owned for over 67 years. Don't get lured by the big city dealers advertising false low prices and high trade values; those guys make it up by sliding in those surprise fees when you get there.

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8 years ago

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Ask the Community - Bill Utter Ford Sales

Review Highlights - Bill Utter Ford Sales

Thank you Xavier for providing the best experience each time we meet up for a deal.

Mentioned in 6 reviews

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Huffines Kia Corinth - Outside

Huffines Kia Corinth

(103 reviews)

I never leave reviews and certainly never thought I would leave one for a car dealership, but that…read moreis how much the service at this dealership has impressed me! Rob, our salesman, was incredibly responsive, helpful and the most genuine person I've ever encountered at a car dealership. I did not make his job easy either because I bought a car and after driving it for a day realized it was not a great fit for me and my family. I was nervous that the "3 day guarantee" was just a gimmick, but Rob was more than willing to help me return the vehicle and find exactly what I was looking for. I have had an issue with the door of the van that I purchased, but Rob has gotten back to me immediately on several occasions and gone above and beyond to help me with the issue and to make it right. Ashton in finance was also another person who pleasantly surprised us with how helpful and genuine he was. Both Rob and Ashton made us feel like we were VIPs, they were personable, genuine and felt like friends from the start. This was the first time I've ever purchased a car where I didn't feel like they got over on me in some way. They truly care about their customers and go above and beyond and it really shows!

This is a public service notice to fully compare the features listed online against the actual…read morefeatures of used vehicles. I test drove a car that was priced based on and listed to have heated seats and a sunroof. Obviously upon inspection it did not have these options. This is false representation of vehicle features which inflates the value of the vehicle. So if they had an oversight in evaluating the vehicle features, I wonder what they had oversight in during their "125 point inspection." Trade in values took a dive from November to December, but I still feel like communication, understanding, and negotiation should have been better, especially because the vehicle was overpriced. We walked out and I will not purchase here and will not recommend.

Denton Chrysler Jeep Dodge Ram - Vehicle returned to me missing the engine cover, and a loose wiring harness, loose screws and bolts, unsecured coolant line.

Denton Chrysler Jeep Dodge Ram

(144 reviews)

Great experience buying my new to me truck. Traded in my f250 and received a fair offer. Paul…read moreRagland was my salesperson and made the process so stress free. Jimmy, the finance director was awesome and very honest. They both explained everything in depth and answered all my questions honestly. Truck looked great when I picked it up. Thank you for the smooth transaction.

Do not bring your vehicle here for service!…read more Brought it in for a CEL that was covered under warranty. I dropped it off on Friday 1/2. They didn't even begin to diagnose the vehicle until 1/6 (it turned out to be a problem with the coolant system). During those several days I tried to check in with the service advisors to see any progress as I hadn't heard a thing. No matter how many times I called no one would answer the phone. I ended up having to drive to the dealership multiple times to get any updates. After a series of poor communication through the week, the vehicle was finally ready to be picked up Saturday 1/10. Well not even 3 hours after getting it back, the check engine light came back on. The dealer was closed by then until Monday so I did some work of my own to diagnose the problem. The "technicians" didn't bleed the coolant lines of air after they filled it back up. So my jeep was running very low on coolant. I brought the jeep back to them on Monday 1/12 first thing in the morning. They confirmed there was air in the lines, they bleed the lines of air and filled it back up and returned it to me. Well later that very same day, I turn off the jeep and it just completely dies. No lights on dash or anything. The battery was toast, so I called them back. They said the technicians didn't touch the battery and there was no way I can prove they caused the battery to die. I was on my own with replacing it. Sure it could've been coincidence that the battery died on its own, but based on past incompetence it doesn't look good on them. Overall horrible service, bad to nonexistent communication, and incompetence in the techs that caused multiple issues where I had to bring my jeep back to them to fix

Enterprise Car Sales

Enterprise Car Sales

(3 reviews)

Such a great and pleasant experience!! Dre, Jade and Jesus made us feel like family and very…read moreprofessional!! We highly recommend if in need for a car!! Low miles, great selection, and all certified vehicles !! Love our purchase!! KUDDOS KIDDOS!!

If I could give 0 stars I would!! DO NOT PURCHASE THROUGH…read moreENTERPRISE!! Finally getting a chance to write a review about a car that my husband and I recently purchased through enterprise, it is a 2022 Chrysler Pacifica. My husband and I were very excited to get a new car after we sold his tiny Hyundai Elantra, since we have a toddler and a baby on the way, we went to enterprise in Corinth hoping that we would find our dream family vehicle. We worked closely with an extremely nice individual and he helped us find our car almost instantly the manager of this establishment is named Ryan (remember this). Ryan is not the nicest of individuals, our first interaction that made me realize this is, we were going to sign for our car before we sold our Hyundai, we told Ryan that we were not selling our vehicle with enterprise anymore since a different facility has offered us double the price. He asks if we could show him the appraisal to see if he could match the price for our Hyundai. Sadly for Ryan, he could not match the price, so then later on as we're signing on our van, he makes a cocky and rude remark saying that the car facility that offered us double than what Ryan offered us was going to offer us $3000 and when they did if we were still going to be able to purchase our van. Firstly, that is none of his business and Second that is extremely rude and unprofessional. Well long story short we DID purchase our 2022 Chrysler Pacifica and a week into buying, our car gets a service light on our dash that says service shifter light. This light keeps going on and off and a second service light that is for our automatic start/stop. AND OUR AIR FILTER HAD MILDEW SMELL!!! This enterprise location down right USED us just for our money not only are we getting TWO service lights but our brakes are RUSTED and GRINDING!!!! I would also like to add after doing some research, selling us a vehicle with defective brakes is against Lemon laws and Like I said before my husband and I bought this car in hopes that it would be a dream to help us luggage around our family and it's been the opposite. Almost 3 weeks after purchasing our vehicle, Ryan gives us a call and tells us that we don't have enough financial information ( even though he's the one that filled out our information to find us a finance company) and the finance company that we are using is trying to change the down payment $1400 more than what we've already put down on the vehicle he goes on saying, that if the financial company does not receive the information on getting a better look into our financial that they were going to raise the down payment which did not sound right to me because we had already paid the down payment and signed a contract with enterprise. So, I told Ryan that is illegal and he proceeded to tell me that is not illegal and there are certain ways that finance companies do things and it takes seven days to process information IT HAD ALREADY BEEN TWO WEEKS AT THIS POINT so I called a lawyer. The lawyer told me that is very illegal so not only has enterprise scammed me one time but they were trying to scam me twice. We HAVENT even made our FIRST PAYMENT on our vehicle!!!! Our payment isn't due until November 21 and we already have SO MANY PROBLEMS with this vehicle not only am I upset that we were sold a vehicle with GRINDING and RUSTED brakes that we had to spend almost $200 to get fixed out of OUR pocket no coverage but now, two service lights and a carpet that is ripping up in the back. Luckily for enterprise, they sorted out the whole finance company situation, but I am still very upset with EVERY last interaction that I've had with enterprise. I highly DO NOT recommend getting a car from this company!!!! ESPECIALLY the CORINTH LOCATION!!

Toyota of Denton - Slow truck service

Toyota of Denton

(206 reviews)

Chance, Miguel, and Adriana are fantastic…read more Honest people. There was a little bit of a hiccup, due to nobody's fault and the team sorted it out within a few minutes. Anyways, no complaints, one of the rare quick/trustworthy dealers.

I have mixed feelings about this place and my honest review and feedback on how they can do better…read moreand what I did like. I was doing my research on the Toyota Crown and 2 years ago when I wanted to replace my Ford Taurus, I wanted to get one, but unfortunately I did not have the cash to get one so I settled with a Hyundai Sonata Hybrid as the Taurus was 150K. I saw that Toyota of Denton has a lot of Crowns in stock and it was the color I really wanted and one day I was curious of clicking on getting today's price. I also saw an old friend of mine worked there, Jack Mitchell. The price ended up being $2000 dollars off extra, so I ended up getting the car $6121 dollars off MSRP. Beware of the $2000 dollar off is a catch is you have to finance through them and not immediate. The person contacted me and wanted to know when I can come in and setup the appointment. I asked for Jack Mitchell and since Wednesday was his day off, he gave me a call early in the morning the following day. I setup an appointment with him on Friday. Unfortunately, Friday was really hectic and I could not get off of work until 4:30pm and I informed the dealership I will be arriving around 5:30pm. We finally arrived and Jack did recognized me as he was telling a story about how his in laws had 12 kids and one of them to get a boy and my wife finally intervened and asked if he remembered me and he did. We took a test drive and Jack told us about the car and some of the cool features. It was night time and we took the car around the block and it was not too bad. I thought the car drove okay, but I knew this was the car I really wanted based on the reviews. We came back to the office and the part I really dislike the most of is coming to a deal. The out the door price was the same. I had to mention about the $2000 off of today's price as they forgot to include that. Jack told me we had to finance through them to get the discount which I was okay and I was okay with out the door price as I knew Toyota of Denton offered the best price. I probably could have gone to other businesses and see if they can beat it, but since I knew Jack I wanted to do business with them. Next was the trade in and what they can offer us which is the tough part as I did my research of what other auto dealers were willing to pay for the car. The first one they offered me was $13,684 dollars and $15,000 trade in credit and I said well I was looking at other websites and they were willing to offer me $19600 to $20K for my car and we were way off with the trade in. Jack talked to his manager and they gave me $17000 for the car and $18000 for the trade in value so the total cost with taxes was $32,388.87 I wanted to push my luck and said if you can get the price to $31,999.99 you got yourself a deal. Then, they came back and only gave me the 0.87 off more and then we could not come to an agreement. Jack said why don't you see if you can sell your car for the price you are looking for and the out the door price will still be the same. I ended up selling my car somewhere else and took an Uber to the dealership and Jack met up with me. We went over the paperwork like credit and went byquickly. I had to wait 30 minutes for the finance guy. The finance guy went over all of the warranties and tried to do some scare tactics about tires deflating, try to get me to pay for future maintenance and theft insurance, but I declined them all. He was not pushy at all and found him humorous. The next step was getting the Toyota app setup and they were detailing my car and said it would be done in 30 minutes. I waited an hour and I finally said something like to ask what is happening as I really wanted to get out of there. The lady that was helping me out named Simone, I am not so sure she really liked her job or not as she seemed uninspired. She did not say anything to me or ask me how is everything. Anyways I found out the car was sitting there for 30 minutes. She setup my app and just took my phone and did her thing, there usually there is someone to guide you and give you instructions, but she just wanted to do her thing and get out of there. She said she did not want to install in the license plate as there was a holder, so she told me go to the service department and have it installed instead of her just taking the car and driving it there. Jack saw me leaving with the car and then he gave me instructions on how to setup the car and the features which was nice for 20 minutes. He asked me if I had any questions and I said no and I thanked him and took my car to the service department. They were fast with the installation and it was only 20 minutes. There is a follow up call with either the manager or the car sales person, but I did not not. I tried to contact them to see if the car owner manual comes with the car, but I did not get a response. Jack was great, finance was good, but rest was meh.

Sign It Drive It - The vehicle history report proving structural damage

Sign It Drive It

(133 reviews)

I was very hesitant to shop here based on the reviews below. I had no idea what to expect when I…read morecalled and set an appointment. I sent an email the night before to see if the car I was interested in was available. The next morning just before 9am I received a call from Christian telling me it was available. He promptly requested I come in to view the vehicle and we briefly discussed my trade. We ended up coming in about an hour after our scheduled time (sorry if you're reading this) and were promptly greeted by a sales associate in a casual manner. We told him we were here to see Christian. Christian introduced himself and was very kind to everyone including my 4 kids. We went on a lengthy test drive per my husband's request. We chatted about numbers and told him that we knew where we wanted to be. Guess what... we walked out the door right where we wanted to be. Please know that this place is a high volume dealer, despite its hole in the wall appearance. If you call and a car sells before you make it in, don't be surprised. We saw this happen multiple times in our short time there. Also, know that they will work with you and your credit situation. Multiple people were shocked and very relieved that they could get approved. They are definitely good at what they do in the best way. Everyone we worked with was kind and answered all of my husband's questions. Thank you to everyone. We appreciate your help and are enjoying a car that finally fits our family.

After seeing two vehicles advertised on autorader and carfax for fair prices, we made an…read moreappointment and showed up for test drives. That took about an hour of our time, not great but not the reason for the low review. After deciding on one, we were given an offer lowballing our trade in by $7k compared to two other offers we had received. When we removed our trade from the deal, they added $1,000 to the asking price of the vehicle because "that price requires you to finance through us, it's disclosed on the internet". Well, it's not disclosed on the ads we responded to, and if it had been then it would have been a high price compared to the market.

Bill Utter Ford Sales - car_dealers - Updated May 2026

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