Great Service! Employee very professional friendly and honest!…read more My bike back tire was damaged and I had to walk to work 1hr everyday. And I know nothing about the bikes. Mike Bikes helped me with consultation, they had to go back to find right size, and it was very affordable Great service!

This Mike's Bike is so awesome!!! 5 stars for the amazing friendly welcoming attentive staff…read more Usually on a Sunday we stop by here before riding through Paradise Loop. Shout out to Kevin who helped us all out There's another staff in the back who helped provide really good knowledge as well. Everyone is super passionate about bikes so they'll be able to know what you need. As for the space inside, it's organized, clean, and packed with lots of functional and cute colored bikes depending on what you're looking for. Outside of the store, there is a good amount of parking next to the bike path so that you can ease into your ride. Cheers!

This bike shop doesn't follow the campagnolo safety manual compatibility drivetrain guidance for…read more12s because this bike shop only care about your money, not your safety!!

Flatted in Sausalito with my dynaplug kit in poor shape. Luckily Above Category had these in stock…read more Nicest staff gave me a hand ,got plugged and on my way. This shop has some of the most beautiful bikes, highly recommend checking them out if you're in the market for a high end bike.

Tam Bikes is one of those rare shops that turns a purchase into a long-term relationship. We bought…read moretwo EMTBs from them, and somewhere along the way it stopped feeling like we were just customers and started feeling like we had a go-to crew for anything bike related. That kind of loyalty is earned, and they earned it fast. From the beginning, the level of service stood out. They took the time to really walk us through options, made sure the bikes actually fit how and where we ride, and never once made it feel rushed or transactional. Even after the purchase, they have been just as dialed in. Questions, adjustments, tune-ups, it is all handled with the same level of care and attention. Honestly, they have set the standard for what a bike shop should feel like. The bikes are incredible, but it is the people that make the difference. We ride more because of them, we trust their recommendations, and we know we are taken care of every time we walk in. Customers for life is not something we say lightly, but here it just fits.

fabulous folks at Tam bikes. these good people helped me get into an E-bike that was perfect for…read moreme. I am an experienced road and mountain cyclist but didn't know much about how to think about choosing an e-bike for me. i just turned 76 and had been experimenting renting e-mountain bikes from Tam. Hella fun but a bit too heavy for me. they recommended I try a specialized Vado sl, and loved it. Half the weight of the mountain bike and can easily ride it around town and even lift it on my bike rack. Really appreciated their patience with and love the bike I ended up with. 5 stars all around! I will continue to rent the Specialized e-mountain bike from them. not willing to give it up yet!!!

I'm so used to bike rental places to be staffed by apathetic teenagers with little to no knowledge…read moreor interest in what they're doing. Vs someone who is going to try to upsell you on everything. Not here... What an amazing experience. I called the night we arrived in Tiburon, expecting an answering machine, but instead got Dave (the owner) while he was on a bike ride. He offered to bring me a pair of bikes that night! Suffering from some unexpected vertigo, I decided to postpone, and possibly nix my bike riding plans altogether. Dave #2 met us at the shop in Sausalito (an interesting old warehouse, former window hardware manufacturing facility) and he proceeded to set us up with maps, guidance on conditions, and fitting my wife with her helmet and bike fully so that there was no doubt that everything would fit perfectly. Dave#2 was so zen about everything and it was obvious that he takes the care and maintenance of the bikes to heart. Their bikes are in immaculate shape, not a spot of rust, no scratches, no dirt. While getting ready, he was so caring and considerate, asking multiple times if we wanted some water or to use the bathroom before we went, even offering gloves in case it was too cold. This is not what I expect from the type of business that takes care of visitors whom they may never see again. We took a ride out to the Golden Gate, and Dave kept in contact through the trip, even taking pix of us when we got back. Dave and Dave run a very special business and I would rate them 20 stars if I could.

We last minute decided to rent e-bikes for a ride when Muir Woods closed for the shutdown. We…read morecalled Vacation Bike Rentals to see if they had "day of" rentals still available and talked to the owner David. He was very accommodating and made it easy to set up the rental. Then when we went to pick up the bikes, the other Dave in the shop was very hospitable as well. The whole experience was excellent. This is not a corporate rental shop, it's like renting from an old friend.....but an old friend who has top notch rental bikes.

Blew out my rear hub during a 65mi ride and mechanic Pete immediately diagnosed the issue and took…read moreme back to the shop. I was pretty bummed that my bike was in such bad shape, but Pete was well versed in the issue and replaced everything I needed on the spot. Most shops I know have a 2-5 day backlog due to COVID and these guys got me on the road in under an hr without an appointment. Thanks guys, keep up the good work.

This is the most expensive bike rental place we saw in both Sausalito and SF at $50 for 24 hours…read more And the bike did not come with any accessory except a water bottle cage. No basket, no racket on the back, no place to store anything. On a positive note, the guys who run this place are friendly and seem to know what they are talking about. We didn't have any mechanical issue with the bike. Tip: if you want to rent a bike to take on the Ferry to SF, and you want to take an early ferry, rent the bike the night before. Sausalito shops don't open until 9:30 or 10.

Got a Radrunner 3 Plus from them,fantastic service and love my big foot e-bikes.Can't wait to ride…read moreit this weekend.

Just purchased an Aventon bike and couldn't have been happier with the experience. Taye was highly…read moreknowledgeable and willing to educate me as much as I wanted. No hardselling, no upselling. Got a terrific bike for a reasonable price after test-riding three models. Highly recommend this business!

Perfect location, parking, restrooms and awesome mechanics!…read more Got my chain length adjusted for my Cannondale Synapses' maiden voyage. Mechanic took care of me right away and did a fantastic job! Thanks for making my first day back in the saddle possible!

Such a wonderful experience. The owner was helpful and so nice. He fit our kids for bike seats and…read morehelmets. The bikes were brand new and easy to use. The pricing was also so much cheaper than bike rentals in SF city. Would highly recommend.

I learned about this shop through Strava -- a local group ride called Thursdsays gave a nice shout…read moreout. I walked in to find a gentleman responding to a 1 star review, and left wondering how someone had arrived at that conclusion. I normally don't leave reviews. But it bothered me so much to see that, so here I am. Reading that review now before I write this one, I don't see a trace of truth in what Nick noticed. Maybe Nick knows a competitor. Phillip felt genuine, knowledgeable, understated. He listened well, asked lots of questions to help diagnose the issue, and made me feel welcome. He also fixed my bike's creak on the spot. I've been to so many bike shops. Enough to know how common it is to deal with young kids (and sometimes even adults) who are still trying to figure out who they are. This is not one of those shops. Phillips not a bro. He's a great person, and an even better mechanic. I'm definitely coming back to Pink Puffin.

Phillip always goes the extra mile to keep my bike in top shape. I've gone to Pink Puffin for a few…read moreservice needs now, most recently to replace the integrated handlebars on my Tarmac SL8. Phillip gave a competitive quote, a quick turnaround & did some extra work like overhauling my headset bearings while the bars were off. I've had service done at quite a few shops in the city but Pink Puffin has consistently been the best.