Spring means spring cleaning! That to me means anything in my beautiful home that is no longer serving me or is broken needs to go. With 2 college graduate daughters, their idea of "sentimental value" stuff they've left behind cluttering my closets is a no. They left it after many MANY sleepover visits so I am dumping it. Thanks to the handy dandy Yelp quote feature I was able to initiate a conversation about my needs and get a sense of the cost. I scheduled the appointment, which was rescheduled due to the job that day needing more time which was fine. They rescheduled me for a day and time that was convenient for me and my husband. The day of service, the truck arrived at the top of the appointment window block,two very kind hard working representatives showed up ready to go. My husband and I pointed at what we wanted removed from the attic, guest walk in closet, entryway area, and the garage. We filled up almost half a truck of things that couldn't be donated. Like that really cool electric stand up desk my old tech company bought for my home office that broke. My experience with junk king was a positive, fast, effortless appointment. My feedback: other companies sweep the areas they decluttered. I really like that. It feels complete. Otherwise, they get a fiver. This kind of work is tough and I appreciate the help. Sure we can go to the dump for less. What about the bigger pieces like the furniture? That won't fit in our BMW sedan or my little Porche (laughing) You know you have stuff you need to get out of your space, today is a good day to do it. I believe in you. read more

They deserve no star at all..I Nam olbligated to give them one star to post .. I was quoted $149 dollars over the phone, TWICE , after providing exact measurements of apartment size refrigerator to remove, from unit located 2 flights of stairs inside, plus garden steps.. Apointment was scheduled email confirmation followed. Two service people arrived as planned, without straps usually used to move this kind of appliance, they said they would not do the job unless I paid them $900.. Which I refused. Stay away from Junk King. read more

Very fast response time and scheduling. A kind, courteous, and respectful employee quickly removed items from my home.

Great service, fast and a polite crew with a great attitude. I totally recommend! They re moved a hot tub for me - I called at 9 and they were there by 12 and had it in their truck in 15 minutes. read more

I had some old furniture and what turned out to be a ton of trash in our garage that needed to be hauled away. I reached out to a few places on Yelp. I can't tell you what distinguished Junk Kings from the other guys. I do believe they were more reasonably priced from the competition. I also found out (like one other company) they charge by the size of your load..1/4, 1/2, Full, etc...whatever the size of the load, determines your fee. I easily set up a pick up time online. There is a $20 discount in your fee if you schedule online. Honestly, I'm not sure I received that discount. It didn't matter. The crew called on the pick up day and asked if they could show up early. Awesome, I had plans and don't know why I scheduled a pick up later in the day. When they arrived, we determined the load was basically a 1/2 truck full. Seemed good to me, there was a lot. They loaded it all up, I paid by credit card and they went on their way. No fuss, professional. Yes, I'd use Junk Kings again. The whole process was easy! read more

Definitely would use again. Junk hauling services that are reliable and easy to book.

Excellent experience! From first contact by website, through removal of my old sofa, the staff was friendly and courteous. They came right on schedule, and charged the quoted price, which was low compared to other companies. read more

Junk King Marin - Goodbye old sofa! - Junk Removal & Hauling Near Me - San Rafael, California

amazing customer service! from the beginning to the pick up. truly. they picked up two mattresses through amazon (since I bought two new mattresses)--- and the girls who answered the phone were some of the nicest customer service reps ever- AND the two guys that came to the house were great as well! read more

Absolutely recommend this company..a ten star, actually! Quick to respond to texts to answer my questions. We cleaned our garage of stored hammocks, old furniture etc., and they gave a very fair price, came on time on our chosen date and were friendly, personable and speedy in loading the truck and waving as they drove off..leaving us to see our cleaned out garage! We will definitely use them again when the occasion arises. All companies should be this great! read more

Junk King called me while I was at work and because I didn't answer - couldn't answer I was working- they took that to mean they didn't have to honor my scheduled pick up time and decided not to come. I was home at the agreed upon time, but they wanted to come earlier. Now, I'm going into the holiday weekend with a bunch of junk still on my patio. :/ read more

I desperately needed help cleaning out my brother's apartment. I found Junk King on Google, called and they were there the next day, 2 guys and a big truck. Friendly, professional and reasonably priced for the job. They took EVERYTHING up a steep narrow staircase. They also said they recycle everything that can be. I will certainly use them again if I have a need. read more

Easy to reserve and super fast, efficient service. The two guys who hauled away our junk (which ended up filling the entire truck, holy smokes) were nice and friendly. It was a reasonable price and a lot easier than getting a dumpster. read more

These guys had such great attitudes and offered a fair rate. I wouldn't go anywhere else and would absolutely use this service again. Really pleased! read more

Love Junk King Marin. Use them several times a year and they are responsive, professional, nice and the price is excellent!

Arrived during the 2 hour window. Very friendly and professional. Was in and out in 15 minutes or so. Very reasonable in price.

We cleaned out our garage and had a half garage worth of things to dump. Junk king came by and provided the cheapest estimate of the companies we considered. We scheduled an appointment for pick up the next day and they arrived perfectly on time. Special Shout-out to Jordan and Hermenio who were super thorough and thoughtful as they hauled the things from our yard to their trucks. They quickly got to work and cleared up our entire yard within a short amount of time. Thank you both so much read more

We used Junk King a week ago to clean out very heavy, old bedroom furniture, with stairs included. The scheduling process was simple and efficient, and the crew even arrived early. (If you can provide a photo of the items to be removed, they can give you an accurate estimate, so that there are no last-minute surprises.) They did their work with humor, under a difficult situation, and not a wall was harmed in the process!! Also, and equally as important, their prices are very reasonable. We will definitely be using them again. read more

I cannot say enough good things about Junk King Marin and Matt, the owner, in particular. My father passed away and left two huge storage buildings on a farm in Petaluma, along with several vehicles, a boat, 100s of tires, paint, chemicals, you name it. There was an initial misunderstanding with the call center, but the crew that showed up took it in stride and called in more help. Matt came out the next day to assess and we made a plan to get rid of everything over the next couple weeks. I told him there were two things I was looking for and he conveyed that to his guys and saved the photo albums for me. He gave me his cell # and was available any time I had questions, etc. I had to go back home to GA and he sent pictures of the progress. Also, he clearly loves "treasures" so I told them they could have whatever they want. He also found some things he thought I might want. Could not have picked a better team for this Herculean task! read more

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I found these guys very professional and upbeat. They arrived on time and worked hard to move all my junk spread around my property. Great company read more

I contacted Junk King on yelp and they were able to come out the next day and remove the stuff. They were super communicative and responsive, and texted me with an ETA so I wouldn't be wondering when they were coming. The workers, Robert and Armenio, were diligent, polite, and gracious. Great service. read more

I had an extraordinarily impressive experience today with Junk King... and after witnessing what these guys today are capable of, I really wouldn't ever consider using a different Junk Removal Service in the bay area again. Joe originally came out with one other guy to do initial estimates. Jacob came back later that day to do a 2nd analysis (this was a really hard job). Jacob seemed to lead the team on removal day, and the other guys were Joe, Justin and Sergio. Everyone did GREAT. The job I needed them for was far larger than what I can imagine is normal. If I had to guess, it was probably one of the heaviest jobs they have had. We had about 18,000 pounds of scrap metal that needed clearing, with three separate antique printing presses that weighed about 4,000 pounds each. The machinery was all deep inside of an old building, without a proper loading dock or means of access for the exit. After receiving bids from multiple companies, Junk King's prices were right in line with everyone else. They came in higher than some companies, lower than others, but they are LICENSED and INSURED for $2,000,000 and were very professional with their attitudes, appearance, and the quality of their trucks. It was a no brainer choosing them over their competitors. They rented a fork lift to get the gear out, and it was an extremely difficult job. They came with two separate trucks. They literally had millimeters of room to get through on some tight squeezes carrying enormous lynotype printing presses from the early 1900's... but they did it - without destroying my building, and without injuring anyone in the process. I was biting my finger nails the whole way through, as this was a SERIOUSLY risky job... but they totally pulled it off - and they did it far faster than I anticipated that they could. They showed up on time, were friendly, and did a great job. Clearly, this is the Junk Removal and Hauling company that you want to use. read more

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After multiple attempts at getting online quotes from different places or trying to donate my couch and chair - finally I selected junk King. They came in on budget on time and were pleasant and careful. I would use them again for sure read more

They offer communication via text message. Communication was seamless. On time, did fast, friendly work, cost nearly $100 less than 1-800-GOT-JUNK. Trucks are eco friendly. Only negative: CC payment app photographs your card. Would have preferred a chip reader. read more

These guys are awesome! I never used a junk service before but I had a new king bed coming and didn't have enough space to have two king beds in my place while I sold my old one. I requested a quote via Yelp and was able to schedule my appointment all through Yelp. They were very responsive and were able to come the very next day. Their prices were reasonable, the staff was on time and they called 15 minutes before just as promised. They were friendly and efficient. I highly recommend these guys! Great experience! read more

These guys are amazing. Flexible, understandable. They were swift to take everything needed. Always had a smile on their faces. They took last minute items off my hands. And even threw in some of my neighbors items (he saw the truck and asked if he could throw in some things) I highly recommend these guys. Less expensive than the bigger retailers and better customer service. read more

Texted Junk King based on the positive Yelp reviews. They exceeded expectations. Easy to set up an appointment. They were on time. Brought the necessary tools to get the job done. Plus they are friendly and efficient. I think the price for the job they did was fair and they left the job site clean. I would recommend them to anyone who needs hauling/trash removal. I am sure we will call on them again. read more

I set an appointment with them to get an estimate for a job. They confirmed the appointment for 11/13 from 12pm - 2pm. The didn't show in the two hour appointment window. I called them to find out what went wrong and when they could come by and they said they would reach out to the person in the field. They never called back. read more

I am beyond pleased with the service of the Junk King. I needed a couch removed to make room for the new one being delivered. I called and spoke with a very courteous man who set me up with the day and time that I needed. Once the guys arrived to remove the old couch they were also very courteous. They called beforehand to confirm and even asked if they could come a little earlier. Once in my home they were very mindful of other surrounding items and worked with care. The best part is, the price to remove the couch was over a hundred dollars cheaper than the other quote that I received. I highly recommend this company. Excellent service, thank you again!! read more

Junk King is awesome! Called on a Saturday morning and had everything gone before noon. Jordon was great - called with earlier availability and had the truck loaded within 5m. Fair rates. Professional service. Definitely recommend and would use again. read more

I contacted them through Yelp, and they communicated back right away. Two young pleasant men came and offered a compatible price, and got to the job right away. They were so quick and hauled away some extras for me. I would def use them again. read more

These guys suck, they came to remove trash and left the place worse off than when they came. Cigarette butts everywhere, trash littered across the whole yard where they were moving. read more

Made an appointment with these guys and they were great! A little late but they were good at communicating with us (they had a truck down and were working double shifts!). Hector and Gus were very professional, and explained all the details to us, and allowed us to use an online coupon. We would definitely use them again for our future needs and will recommend them to our HOA! read more

Junk King is the ONLY company to call to get your junk removed! We had a lot of junk to remove -- and not just your run-of-the-mill junk, because we live on a ranch. We had large and heavy broken down farm junk. The Junk King men showed up on time and gave us an excellent bid. Then came the actual junk removal which took considerably longer than expected, but the Junk King guys used their ingenuity and skills with various equipment and receptacles to get rid of all of our junk! They always called ahead of their arrival; they always arrived on time and they ALL were extremely polite. Junk King rules! read more

Leonard and Rene from Junk Kings came and took away all the junk today!!! These men got everything pack ed up in record time!!! Great attitude! Great price!! I would definitely hire them again!!! read more

I had a visit from Junk King today. Originally they quoted me a higher price than a competitor. I was ready to end the visit and go with the other company, but they and were willing to match the price of their competitor to keep my business. They took all of my items and were really gracious and a pleasure to work with. I highly recommend their services. read more

These guys were amazing. I contacted them a week ago for a junk pick up. We're moving so i knew I'd have a junk pile but wasn't sure how big it would be. They communicated well, the guys called ahead of time and showed up during our scheduled window. They were fantastic and it was so worth it to just be able to toss the crap we weren't taking into a pile and know it would be taken care of. They were by far the easiest part of this move. read more

From the initial call to book my pickup, to the actual pickup itself, the folks at Junk King could not have been kinder and more accommodating. Not only were the guys on time, they called me to ask if they could come EARLIER to pick up my desk. I mean, when does THAT ever happen??!! I highly recommend Junk King and would DEFINITELY call them in the future for any disposal needs I may have. Thanks so much Junk King...you guys ROCK! read more

So much to like: ease of setting up appointment, courtesy call letting me know they were on their way, polite and friendly crew, quick clean-up and fair pricing. I was able to text them photos of my junk pile to get a ballpark estimate (to be confirmed by on-site crew). That was very helpful. Also, took advantage of their online booking promo. read more

Got an estimate and set up appointment to remove a old hot tub. Was given a 2 hour window with promise to call 15 minutes ahead. NO SHOW and NO CAll .The customer service person was no help. A wasted day . I would not use this service Junk King. Marin read more

A former tenant contracted with Junk King to remove a huge mess she had left on my property. They said that it would be a 2-day job and scheduled it for last Monday and Tuesday. Three workers arrived close enough to the appointed time. I was hopeful, but noticed that they had no safety equipment beyond light vinyl gloves, even though the task at hand was to dismantle a whole manufactured home and get it into dumpsters. On that first day, one of the workers' wives arrived with 2 young girls and a bunch of small dogs. They visited for a significant period during which no one on the crew appeared to focused on the job. They left around 3 PM. The trailer was partially dismantled. The driveway was full of shards of glass. The wind was up, so loose insulation was blowing all over. By the next morning, my property and that of my neighbors was full of that stuff. The lead worker, who again showed up without any protective gear beyond gloves, informed me that it was too windy, so the crew would leave at noon and come back "some other time to finish." He explained that he had other jobs to bid. I told him this was not an acceptable plan. He said tough. Then I got angry and called the main company. A very nice receptionist went back and forth with her boss and they got the local franchise to stay on the job. The the franchise owner called me and started yelling at me. I yelled back. They left the yard covered with shards of broken glass and carefully placed an old tire they had been paid to remove under a pile of planter trays. When I called the main office again about their finishing the job or paying me to, they blew me off. This whole company stinks. I don't know if my status as a senior woman was a factor, but it certainly felt like it. This is not acceptable behavior for any company. Do NOT give them your business unless you want you property trashed and your time wasted. My next stop is OSHA. These folks pose a danger to themselves and others. read more