Everything is great. Quick response. Always on time. Friendly. Excellent equipment. Highly recommended.

The services rendered to me today by Castro's Hauling was great. He responded to my request within minutes. He provided options in the services his company offers and its prices; he provided great detail in what each service entailed. I had a demo done in my home with the remodeling of my living and dining room. Within an hour he was at my home and all of the material was picked up. The response was fast and pick up was done on short notice; painless for me and absolutely great customer service. The price was reasonable, specially with today's dumping rates in the bay. I will definitely reach out to him for future haulings. read more

Castro's Hauling - Junk Removal & Hauling Near Me

See all

Great service. Our sofa was picked up at the scheduled time, and the price was reasonable. Friendly helpful people. We recommend Castro's Hauling. read more

Unreliable and dishonest. I've been using Castro's Hauling for 2 maybe 3 years. I've never had an issue until today 6/3/2023. I ended up calling Alex Friday to schedule a pick up for the next day at 6pm but was told by Alex that that time was too late and he could come Saturday at 4:00pm/4:30pm. The appointment was confirmed. We agreed and I called the next day to make sure they were on his way. I called at 4:04pm he said he could not come until 5/6pm, which was my original time but I understood. When we hung up it was understanding Alex was still coming. Alex called me back at 4:15pm but I was not by my phone. I ended up looking at my phone 5 mins to 5:00pm to see a text saying from Alex saying he had someone he knew pass away and they closed up shop for the day. He said he would call his partner but said the other person did not answer. As understanding as I am all my things were outside already and my landlord was present and threatening me with a large fine if the trash pile was not gone by the end of the day. If I had known they could not come I would have made other arrangements or gathered the trash the next day. It was too much and too late to put all the stuff back in my apartment. I called twice but was ignored and then Alex text me instead of just answering the phone to make other arrangements. He offered a pick up of Saturday 11pm or midnight but said it would most likely be a 1AM pick up which did not work for me as I have 2 kids under 5 and we have an early morning ahead of us. Alex offered to come pick the trash up at 1AM and then offered a 6am pick up. I don't like flaky business or last minute cancellations. The alternative that was offered was highly unprofessional and slightly suspicious. I did not feel comfortable with a 1AM pick up. I will not be using them anymore and suggest others find an alternative or take the trash to the dump yourself. read more

Castro's Hauling - Junk Removal & Hauling Near Me

See all

They were prompt, exceedingly nice and efficient. I appreciate how they want to quickly make your problem go away. I will use them again.

Very responsive and great, friendly service. I texted a quote request on a Sunday and got a response within 10 minutes. When I followed up later to schedule a pickup, Alex was able to fit me in same day. Highly recommend. read more

Unreliable. No follow up. Ghosted. After confirming our dumpster drop off, Alex did not show up to drop it off. I called him after 30 minutes to check on it and he told me that he was "out of town" and he would "call the driver". After a few minutes, I texted him. No reply. I tried to call again and it went to voicemail. Tried to call a second time and it didn't even ring, just went to voicemail. We emailed with no response. Fortunately, another hauling company that we had worked with was able to bring a dumpster on short notice because we had scheduled workers to help us load up the debris. read more

They were terrific - they removed an old couch from our apartment and disposed of it safely and quickly.

Wow! By far the fastest, most efficient hauling company. I called them yesterday morning and they were at my spa same day to haul the dump. Amazing service. Very professional, patient, friendly and they moved so fast & cleaned up everything so well. Affordable pricing and I can't recommend them enough! Best work & best pricing in the bay! I was very pleased with their service and will use them again when needed! read more

Castro's Hauling I would highly recommend. They responded to me within the hour after asking for a quote. I sent them photos of what I needed to be hauled, and they gave me a quote within minutes. Castro's Hauling was much cheaper than other companies that I called. They kept me updated with their ETA on the day of pick up. When they arrived they were very professional and kind. Thank you for making it easy on me. They were friendly and read more

I'm amazed talk about fast and efficient service, not to mention professional. I called , recieved a quick estimate by sending a few pictures and Boom same day service, just like that. The price was very reasonable and my junk is gone. If your looking for a good reliable service definitely give this company a try, so happy that I did. read more

Very professional service. Alex was on top of handling our haul out for clearance for wildfire defense. Jim Moseley CEO Sun Fire Defense read more

Alex and His team are amazing! Hardworking, thorough and professional. I highly, highly recommend Castros Hauling. Fair prices, prompt service and super cool guys with really great energy and good vibes!!! They even swept up and left the area so clean. Thanks Guys!!! Really appreciate you guys. read more

Requested a quote with in 5 minutes got a response back from Alex with a quote. Alex and team was able to do a pick same day. After a few hours Alex came by and picked up my junk and ensure everything was clean. Efficient, professional and honest, highly recommend. read more

Great service! I emptied my basement on Sunday and contacted Alex, who came 15 minutes later. Yes, on a Sunday and indeed after 15 minutes. Maybe that was a coincident, but I was blown away. They were prompt, friendly, quick and reasonably priced. I can highly recommend these guys. read more

We needed a CalKing mattress and box spring disposed of. The team showed up on time, they were respectful and courteous, they had masks on, and they got the job done. Their pricing was much more competitive than some of the other bids. Thanks and until next time! -Dr. Kelvin Tang read more

Castro's Hauling - So long, farewell long overdue mattress. - Junk Removal & Hauling Near Me

First time utilizing yelp's quote feature. Sent out a semi-detailed quote with pictures. Alex responded promptly and provided a fair quote. Was a little bit nervous since this business didn't have a lot of reviews and you never know... I'm pleased to report that Alex showed up on time with a helper at the time designated did the work agreed upon at the price he quoted. Very convenient feature on yelp and I wouldn't hesitate to use Alex again. He was very professional and friendly. In this business it seems like being responsive to quotes is what makes or breaks these businesses and Alex did a great job of communication. If you like my reviews, consider "following" my profile for reviews all across the SF Bay Area . Why "follow" someone? It causes the person you follow's reviews to tier to top when you pull up a business. I find this very handy when researching venues. Rod's Review grading scale explained. Essentially I personally base it on the likelihood of a return visit and I try to be stingy with 5 star reviews since they should be "special" in my eyes. Price/Value also play a role obviously but there are $ and $$$$ littered across my grading scale. 5 stars - "I'll go out of my way" (approx 6 % of my reviews) 4 stars- "If I was in the area I'd go here and would recommend", (approx 38% of my reviews) 3 stars "Maybe if was nearby", (approx 37% of my reviews) 2 stars -"Would likely not return, Only if you want to go", (approx 16% of my reviews) 1 star -"No thanks, even if I was hungry", (approx. 3 % of my reviews) read more

Alex and his team are great, they came over promptly and removed everything that I asked for they went above and beyond while staying in contact all the way up until the removal time. Castro's hauling is extremely professional and I would use them again in a heartbeat!!! read more

I was able to arrange for a same day pick up of one piece of heavy furniture. They were able to carry it out of the house and dump for me at a reasonable rate. Everyone was super friendly- I would highly recommend! read more

I had a wonderful experience working with these guys!! They were very fast and responsive via text and calls. They were very friendly and accommodating with appointments and scheduling and even offer same day services. I needed my storage unit contents hauled off. The work was done within an hour. Turned out it was way more in there than I realized and was not ready the first time around when they came and I had to re-schedule. The guys were really nice and did not even mind me re-scheduling, super patient and kind. They were on time and very professional. I will def call them if I ever need this type of work again. I expected to have to sweep up and clean the place once everything was moved out but they even did that for me already! Unbeatable prices and very transparent about costs!! Try them out! read more

Alex and his team just picked up my stuff. They price-beat the competition, performed same day pick-up, showed up exactly on time, communicated with me by text throughout the process, and were super nice about it on top it. Can't recommend them more highly- best deal in the east bay! I'll be back. Thanks Castro's! read more

Super quick response, gave Alex a call him and his team came out within 15mins loaded up all my trash and hauled it away! Price was very reasonable even gave him & his guys a tip read more

Castro's Hauling - Junk Removal & Hauling Near Me

Yo! Highly Recommended. These guys were the first to reply back w/ a quote, and were the least expensive out of three others. Alex was courteous, professional and arrived on time actually within less than an hour of when I initially inquired. He and one other person were able to clear out our huge pile of clutter from the side of our house which included everything from large furniture, appliances, yard waste, a slide, and miscellaneous junk, all in just a little over an hour. They actually ended up hauling off a lot more than what was in my initial pictures I sent to them and still kept to their original quote. These guys don't mess around. They were in and out and got the job done swiftly. read more

They removed 2 full trailer loads at a great price. They're quote was 40% cheaper than most competitors & had a great attitude throughout the whole job! read more

I needed same day service and Alexis was able be onsite in 4 hours! He did a great job and texted photos and the invoice when he was done. Great communication before, during and after the job. I'm sure I'll be hiring him again in the future. read more

Castro Hauling Co. did a great job hauling and moving boxes in my basement. I would recommend this company to anyone in need of hauling. They were professional, very nice and respectful. The cost was affordable, and they got the entire job done in record time. I was very please with this company. Don't hesitate to give them a call, you will be satisfied with their service. read more

Timely, thorough and efficient! Castro came on time and completely cleared out all the junk and trash left by a tenant on my back patio. They even used the blower to clear away some leaves as a bonus.. I highly recommend for any of your hauling needs! read more

Excellent! Special thanks to Rodriguez for a great job! Fast, efficient, affordable, and friendly! Highly recommended!

Alex offers amazing service with really competitive rates. Super helpful & responds quickly. Highly recommended for Bay Area!

Alexis is a 19 year old owner and operator who is way beyond his years. He was prompt, courteous, fast, and very fair with his pricing (and was COVID-compliant with heavy-grade masks and gloves). Like the other reviews say: Alexis was very responsive to our request and made a quick appointment. He sent texts indicating his arrival and even stood by his original price estimate -- even though we asked him to haul away more stuff than we had originally told him about. I am so impressed with this young man. When we have any needs for hauling junk, etc. I would absolutely recommend Alexis Castro 100%. read more

These people are completely unreliable. I sent them an email requesting a quote which they never answered back. We called them several times and they said they would call back and answer the email but they never did. Don't give people your business card if you're going to display poor business habits. We ended up calling Heavenly Hauling and they were on it. We got a quote within the day and just a few days later our yard is nice and clean. Customer service and reliability is a huge part of owning a business. I would not recommend these guys. read more

These guys are amazing! We had a super old sofa sleeper that needed to be removed down stairs and around some tight corners. They took apart the bed and removed the couch piece by piece. Communicate what you need before they get there and they can tackle almost any problem. We had some time to pick their brains while they were taking the couch apart and they really love problem solving. These guys are super professional and very fair priced. I even left them a tip because I was so grateful for the work they did. Would definitely recommend them to anyone! PS... They started this business from the ground up, worked to buy all their own equipment, trucks, haulers, tools, etc. Just a couple of kids out of school. All around really impressive self taught business men! Bravo boys. read more

Our roof blew off in the recent windstorms in the east bay. We called Castro's Hauling and they came over that day and gave us a quote . We accepted and they did a great job the next day at a reasonable price. Very easy to work with. read more

Alex and his team were available next day to come and haul away my junk. They were super great at communicating, very friendly and did a great, fast job. Highly recommend. Thank you!! read more

If you ever need hauling or a dumpster rental give Castro hauling a call you won't be disappointed I called these guys last minute and they were able to squeeze me in got a dumpster at my place within the hour and had it picked up the very next morning. I'll definitely be using their services again. read more

I called several businesses requesting a quote for work, and Castro's was the lowest with great reviews. We scheduled something quickly and they just came over and handled the job. Prompt response, great price and great customer service. Will definitely use again. read more

Castro's Hauling was great. Confirmed pick up morning of date chosen. Team was quick and efficient.

Alex is fabulous!!! I was hired to redesign a condo for an elderly client and didn't realize how much furniture and other items needed to be junked. Alex was sooo friendly, accommodating, reasonable, and timely. Great work! I have used Castro Hauling twice and will definitely use again. read more

We dug up dried up grass/sod/clay/dirt from our backyard and needed someone to come pick it up curbside and take it away. We called Castro's on a Sunday afternoon, got a response within an hour, a fair estimate and they showed up the next day. Alex and his co-worker did a great job, even cleaned up the sidewalk, and were very friendly and courteous. And yes, they wore masks. Highly recommend. :) read more

really great guys they were in and out and got rid of the furniture i asked them to take! was in a clutch situation today but i cleared my apartment and made it to the airport on time, thanks guys : ) read more