Such a wonderful experience. The owner was helpful and so nice. He fit our kids for bike seats and…read morehelmets. The bikes were brand new and easy to use. The pricing was also so much cheaper than bike rentals in SF city. Would highly recommend.

We rented road bikes for two days. High quality bikes, exceptional service! Mark greeted us by…read morename, offered us every possible accessory we could need (free of charge), and was very accommodating when we got back too late. He was a pleasure, and we definitely would rent here again!

I had a terrific experience purchasing a new bike with Mike's Bikes of Sausalito. Kevin and Dolores…read morewere very helpful, informative and patient as I decided on the exact bike to buy. They really made the entire experience as easy as possible and made extra effort to get it setup similar to my prior bike while accommodating the new specs. I came back a couple times to get new tubeless tires setup and tweak a few other items and they were always very glad to help make it as smooth as possible. I'll go out of my way to work with them in the future.

Went look for new, larger panniers. Didn't want to buy online, only to have to return them. Good…read moreselection. Staff listened and matched me with exactly what I wanted...not the most expensive as other shops have tried to do. Good job!

I had the pleasure of doing business with Caesar at Caesar Cyclery in San Anselmo. There was only…read moreone bike that would fit my needs. I didn't think I would buy this beautifully refurbished bike that day, but after chatting with Cesar it became clear that doing business with him would be a very positive experience. I was right! He went out of his way to make sure the bike fit me perfectly by ordering additional parts to extend the head stem and raise the seat. He kept me informed about when it would be ready and went out of his way to earn my business. While his bike shop is not geographically convenient to me, after this experience, I would travel the extra mile(s) to San Anselmo to do business with Caesar again -- in a New York minute! (Plus there are beautiful bike trails in the area). The whole experience was A-1. Highly recommend this shop.

Recently before meeting friends for a ride, I took something apart on my trail bike and couldn't…read moreget it back together correctly. I had never been to Caesar's but decided to try it out since I was in a bit of a pinch. I arrived as the shop was opening, and Caesar graciously put my bike on his stand and fixed it as I waited. The repair included tapping a bolt hole I had damaged on the spider. I like establishing a relationship with a shop, and I used to go to Tony Tom at Bicycle Odyssey. Caesar's technical ability and friendliness really won me over as a customer and I'll take my bikes to him from now on.

Really good rode the demo bike on good ride and took a lot of time explaining all the features…read more When picking up bike went through all the features and helped log into the ap feature. Nice to have such good service from a real person. Not cheap but a good quality purchase and experience

I always find the service at the New Wheel to be a very pleasant experience. Everyone is very…read moreknowledgeable and professional - and I always know the work they do is top notch. I really rely on their expertise and advice on what my bike. needs and don't feel like they are taking advantage of an old woman who loves her bike! For those of you who have never tried it, I HIGHLY recommend getting an ebike to explore the many beautiful spots in Marin County. And now with the addition of bike trails thanks to the SMART train, we have even MORE places to enjoy on our bikes.

Its always closed No…read moreone is home Not a great PR move for Tre The brand that can't get it up

We were visiting San Rafael about a month ago to ride China Camp when I realized my front brakes…read morewere done. It was a gorgeous warm Saturday and we thought the chances of actually getting a fix or replacement were very slim. They answered the phone, listened to the issue and had us come on in. Figured out a solution, left the bike there for about 90 minutes while we had lunch down the street, and shortly thereafter I was enjoying my new and upgraded brakes! Although a Trek store, they do not discriminate other makes lol... Friendly, plenty to do but not hurried with us, beautiful clean shop full of new bikes including electric hybrids. This will be our go to shop whenever visiting the area again!

This bike shop doesn't follow the campagnolo safety manual compatibility drivetrain guidance for…read more12s because this bike shop only care about your money, not your safety!!

Flatted in Sausalito with my dynaplug kit in poor shape. Luckily Above Category had these in stock…read more Nicest staff gave me a hand ,got plugged and on my way. This shop has some of the most beautiful bikes, highly recommend checking them out if you're in the market for a high end bike.

I just did my 1st 40 mile ride on my SCOTT FAstLane which I bought here this week. I rented a…read moreversion of this in Europe, Fell in love and started seeking one in the Bay Area, I had spent a month trying to find one. Finally, I found Vellage Pedaler. Chad (I think) and owner Steve were great. Not only did they have more than one option available and ready for me to test out , they were extremely knowledgable about the SCOTT line. Excellent purchasing experience

Great staff. Danny is the best. Thorough and diligent timely and fairly priced what more could you…read morewant

Lee helped me out with my daughter's bike and was awesome! Definitely would recommend the shop…read moreespecially if you like classic bikes.

We had a great experience at Full Metal Cycles. We bought a kid's bike there, which didn't turn out…read moreto be a great fit for our child. The shop owner, Lee, accepted our return with zero hassle, even though he had performed some customization of the bike for our son's needs. During COVID times, we also appreciate how Lee manages the flow of traffic in his shop, only allowing one customer in at a time. And he treats everyone very courteously, taking the time that's required to provide great service. Highly recommended!