IF YOU OWN A SCOOTER, DO NOT COME HERE!!
DO NOT! DO NOT! DO NOT! DO NOT! DO NOT!
I really wanted to make this shop my go to for my scooter repair. Everything started out great. Customer service was awesome. The guy who answered my phone call asking if they repaired scooters was so kind and nice. Told me they would work on it, just bring it over.
I dropped it off and the guy was still nice. Still so very helpful. I told him I just needed my right brake checked out and my rear tail lights reconnected, which was an easy fix bc I've done it before. Just didn't have the right tools to finish it completely. He took my information, I gave him the keys and away I went.
A few days went by still no call. I called them 2 days later to see the status of my scooter and was told "you're the next one!" Ok. No word back. A few days later I call, "oh ya, your still the next one." Over a wk later my scooter was still in the same spot on the lot. I called and again, "you're the next one." Over a wk later and I'm still the "next one"? I told this guy this was going to be my main transportation and I'll need it ASAP. After calling several times, finally the call the last minute on the last day I was giving them to tell me it was ready.
I arrived and instantly he wanted me to pay for the job. Not even going over exactly what they did for me before having me pay so I can see what kind of job they did. I being the stupid one, I paid trusting that since it took them so long to fix it, it would actually bc done right. I ask him to show me what they did, he briefly went over it. I said ok kewl. As I drove away i noticed that the brake was not bled properly. The handle pretty much has to be "pumped" in order for it to stop. That means they didn't get all the air out of the line or didn't bleed the brakes properly from the cylinder down by the caliper on the wheel. I also smelled gas, stopped, pulled over and noticed that someone had dropped my scooter on the left side. The gas smell was mostly likely from it leaking when it was on the ground. There were also damages done to the left side by the kickstand. Then as I started driving I noticed a burning plastic smell. The duct tape that showed the guy prior to the repair that I wanted done properly that the previous owners had used to hold up the wires near the connectors had been tucked up and wasn't fixed at all. It had dropped down on my exhaust while I was riding it.
I then take my scooter back pointing out the work I paid for was not actually complete at all. The guy, who I'm assuming is either the manager or the owner then tells me, "this is why we don't work on scooters, because scooter people are not all there!" EXCUSE ME? WHAT DID YOU JUST SAY TO ME? You mean to tell me I'm "not all there" bc you didn't complete the job properly that I paid you $250 for? I paid you $250 for you to do a shitty half ass job and to bleed my brakes of which weren't done right and took you over a week to complete. The guy tells me "lady you're rude" RUDE? B*TCH! You just did a crappy job and expect ppl to just let it be. I showed him the duct tape that was next to the connectors and he said, "that's not the job you wanted us to fix." EXCUSE ME? That whole wiring system is the lighting system. You do this for a living, you should know this. You mean to tell me you don't have integrity enough for your business to do sh*t right? You're going to just leave half of the wiring like Sh*t? NO! YOU WONT! $250 for labor is what I paid for for literally 30 mins worth of work tops. I took it here bc I have 3 jobs and don't have the time or the place to work on my scooter myself. I don't give a F whether it's Chinese or not. ALL THE PARTS ARE MADE IN CHINA! That's no excuse!! Don't work on scooters if you're going to over charge and do sh*t half ass.
Before going here, do yourself a favor DONT! Go somewhere else. Their initial kindness doesn't cover up their shitty work and shitty integrity.
Last but not least... THIS PLACE IS A RIP! read more