Small bike shop but it has everything I was looking for. Friendly guys and the owner too.read more

WAS HUNG UP ON FOR ASKING A QUESTION. Really disappointed in…read moremy interaction with whoever answered the phone this morning (July 2, 2020). I bought an adult bike from Cyclepath in 2019 and was hoping to get one for my daughter this year. I called and someone answered - I was intentionally being very pleasant because i was asking if they had stock for a 24 inch bike and I know stock questions are annoying sometimes! He told me in a deadpan voice "no stock." Thats fine. I went to ask if there was a size smaller and he then cut me off (I didn't even get to specify the size) and he said again in the same annoyed voice that there was no stock. I asked for clarification that they had no stock at all and he responded extremely annoyed and rudely that they had no stock (please tell me how I am supposed to have known this? I never received the Cyclepath stock bulletin, smh). To which I responded: "ohhhkay, you do not have to be so rude" - not raising my voice, but genuinely making the statement because I did nothing to deserve the tone. He then said: "Rude? How am I being rude?" and HUNG up on me. This is just totally unnecessary - I was hoping we could get bikes from the entire family from this store because I had a nice experience last summer, but obviously we will be taking our business elsewhere.

The guys know what they are talking about, the guys were very helpful and knowable…read more During the last 3 years, I have purchased and maintain 4 bikes at Bike Depot. Getting an advice and the support when I need it.

Saturday August 9 2025 2;30pm THORNHILL LOCATION. Purchaesd…read morea lock today. asked if i could use the washroom. went downstairs and door was locked and i knocked on the door,as anyone would do! So this is when things got interesting, man in his 30s tattoed up filipino who works there starts saying hey bro hey bro aggressively why are you knocking on the door bro hey bro. iam 60yrs old and i felt very uncomfortable with this aggressive posturing! Needlessly to say I will not be purchasing items at Any Location MOVING FORWARD! I will also be telling all my friends to stay away!

Not sure what happened 4-8 years ago, but I have never had any issues. I do bike maintenance by…read moremyself so I mainly purchased stuff from them. One thing, nothing to do with this store, but latest bike brakes with discs are more than annoying to maintain.

My experience with Cyclemania Danforth was beyond disappointing. I brought in my e-bike in to have…read morethe brakes tightened and checked, as I was beginning a new job in a few weeks and intended to ride to work. The service itself was quick (about an hour) during a weekday afternoon. Worker didn't take down any information when I left my bike, and I just claimed it from the pile when I returned. My left brake was upon first inspection was tight, but the right side wasn't considerably tighter than how it came in. Despite requesting they inspect the brakes for issues, I wasn't told anything about my bike's condition. The work cost me approximately $60. On the third day of use riding to work, one half of the front brake system fell off and was lost to traffic. On the ride home, somehow despite not using the front brakes anymore, the other half of the front brakes were lost as well. Other than not being the tightest I hadn't had any issues with my brakes prior to taking them in for service, and coincidentally only 3 uses after getting my brakes supposedly tightened and CHECKED do they happen to fall apart completely. I thought I was paying for experts who could ensure this type of situation doesn't happen specifically. In my mind, either the pads were old and needed replacing, which should have come up when I was PAYING to have them checked, or the brakes were fine otherwise and it's the job the shop did that caused their failure. Either way, I'm unhappy with the results. I contacted the shop via email to explain the situation to see if there was anything to be done. Their reply verbatim was "Tighten and check doesn't guarantee that 3 weeks later your heavy e bike brakes will be still good . You bring bike and get inspected and we tell you what to do and cost of fixing". After already having paid for them to "inspect" my brakes, and only having used it less than 3 times, they somehow thought I'd give them more money. They not only refused to take responsibility for the poor quality of work done on the bike, but they also acted condescendingly towards me, as if I was at fault they didn't put on the brakes correctly or adequately inspect the condition of the brake system when instructed. I was disappointed by their lack of accountability and poor customer service. I had no choice but to take my bike to a different bike shop to fix the issue. At Cycle Solutions on Parliament, not only were the missing brake pads replaced, but they were also properly tightened (both sides!) all for a much cheaper price. Other than not telling me when I made the appointment I couldn't leave my bike battery in the shop (needing me to return home to get the key to remove it), The staff at this new bike shop was friendly and knowledgeable and even took down my information when I left my bike as if they were a legitimate business unlike some competitors. In comparison, Cyclemania's staff seemed careless about the safety of their customers. The experience really made me question the quality of the work they do. It was quite clear that they place profit over customer safety. I would strongly caution anyone against doing any business with them as they clearly are unable to provide the quality service that is required in the cycling industry.

This has been my go to place for bike repairs for a while now. I'm a handy guy, but bike repairs…read morecan be such a pain especially if you don't have the right tools. Even after watching a ton of YouTube videos I always has problems as I don't have the proper tools for those fine adjustments especially with the cables and chains! Small family run place that is always busy as they are very reliable and very fairly priced. Located off old Kennedy they quote you the price on the spot and you leave it there if they are busy and will contact you when ready. The pandemic has been good to them as more and more people are riding there bikes these days so more repairs are needed. They also sell bikes too but have only done repairs here. Great place to get your bike fixed!!

good service fair prices…read morei will come back! the only issue might be parking (park on street in front, or maybe across street by clothing donation bins)

The folks at Sweet Pete's provide the best customer service, and that's why I won't go anywhere…read moreelse. I've tried other bike shops that have been cheaper, but I'm always rushed or talked down to or not helped fully. At Sweet Pete's all the staff are so lovely and helpful and knowledgeable and QUICK! Im never made to feel bad because I don't know much about my bike mechanics, and they always tell me all the fees and time it will take up front. They changed out my flat tire on the spot, where at another place they held my bike overnight! In the past they helped me install my bike lock mount for free (which I had struggled with on my own), and they also gave me a free tire fill-up! The store is clean and well laid out and they always give me all the facts about products instead of upselling me like other places.. I really can't say enough great things. I also love that they have women working there! It feels very comforting to enter a bike shop that's not a dude fest. There was also a very friendly golden retriever one time and he was soft and adorable.

I bought a few years ago, from Sweet Pete's a TREK road e-bike. I love the bike but have a few…read moreissues with the gears and the electrical. I have found that the service staff have been very good each time I have brought the bike in for service and the issues get addressed. Special thanks to Sean who has taken a lot of time adressing the issues. Very pleased and highly recommend the store and service.

I showed up on a Saturday, a little close to closing time and they graciously helped me, with great…read moreattention and very reasonable price. I recommended them to a neighbor without doubt, the name has a ring to it which makes it easy to remember. I would definitely recommend them again. In fact, I'm planning to go back this very week for my annual chain change and assorted adjustments and snow tires. Give it a try!

The owner is amazing. He always charges you very reasonable price with positive recommendations. I…read moreknow this store long time.

So pleased with the entire team!! They helped make my recent 'loaded' bicycling trip along the US…read morePacific coast a big success. This required finding the right size+type of panniers, choosing special accessories, preparing for the weather, being ready to trouble-shoot, and expert servicing including drive-train. They took the time to explain things and identify options, so that I could be completely comfortable + confident. On top to that, last winter, I got cross-country skis properly fitted, and bindings mounted. Very important on challenging terrain.

Rob and his team at Velotique are very informative and helpful with our regular bike tune-up and…read morecycling needs. They are responsive and quick to address our concerns to remedy our situation with great communication and customer service. I highly recommend this local independent bicycle store. Well done and thanks, as always.

Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

Disappointed. I bought a bike, was told that I would have a lifetime of basic repairs. As soon as I…read morereceived the bike, there was a problem. I was told they don't fix it and that I had to go to another city, another bike shop, to get it repaired.