Not sure what happened 4-8 years ago, but I have never had any issues. I do bike maintenance by…read moremyself so I mainly purchased stuff from them. One thing, nothing to do with this store, but latest bike brakes with discs are more than annoying to maintain.

My experience with Cyclemania Danforth was beyond disappointing. I brought in my e-bike in to have…read morethe brakes tightened and checked, as I was beginning a new job in a few weeks and intended to ride to work. The service itself was quick (about an hour) during a weekday afternoon. Worker didn't take down any information when I left my bike, and I just claimed it from the pile when I returned. My left brake was upon first inspection was tight, but the right side wasn't considerably tighter than how it came in. Despite requesting they inspect the brakes for issues, I wasn't told anything about my bike's condition. The work cost me approximately $60. On the third day of use riding to work, one half of the front brake system fell off and was lost to traffic. On the ride home, somehow despite not using the front brakes anymore, the other half of the front brakes were lost as well. Other than not being the tightest I hadn't had any issues with my brakes prior to taking them in for service, and coincidentally only 3 uses after getting my brakes supposedly tightened and CHECKED do they happen to fall apart completely. I thought I was paying for experts who could ensure this type of situation doesn't happen specifically. In my mind, either the pads were old and needed replacing, which should have come up when I was PAYING to have them checked, or the brakes were fine otherwise and it's the job the shop did that caused their failure. Either way, I'm unhappy with the results. I contacted the shop via email to explain the situation to see if there was anything to be done. Their reply verbatim was "Tighten and check doesn't guarantee that 3 weeks later your heavy e bike brakes will be still good . You bring bike and get inspected and we tell you what to do and cost of fixing". After already having paid for them to "inspect" my brakes, and only having used it less than 3 times, they somehow thought I'd give them more money. They not only refused to take responsibility for the poor quality of work done on the bike, but they also acted condescendingly towards me, as if I was at fault they didn't put on the brakes correctly or adequately inspect the condition of the brake system when instructed. I was disappointed by their lack of accountability and poor customer service. I had no choice but to take my bike to a different bike shop to fix the issue. At Cycle Solutions on Parliament, not only were the missing brake pads replaced, but they were also properly tightened (both sides!) all for a much cheaper price. Other than not telling me when I made the appointment I couldn't leave my bike battery in the shop (needing me to return home to get the key to remove it), The staff at this new bike shop was friendly and knowledgeable and even took down my information when I left my bike as if they were a legitimate business unlike some competitors. In comparison, Cyclemania's staff seemed careless about the safety of their customers. The experience really made me question the quality of the work they do. It was quite clear that they place profit over customer safety. I would strongly caution anyone against doing any business with them as they clearly are unable to provide the quality service that is required in the cycling industry.

The guys know what they are talking about, the guys were very helpful and knowable…read more During the last 3 years, I have purchased and maintain 4 bikes at Bike Depot. Getting an advice and the support when I need it.

Saturday August 9 2025 2;30pm THORNHILL LOCATION. Purchaesd…read morea lock today. asked if i could use the washroom. went downstairs and door was locked and i knocked on the door,as anyone would do! So this is when things got interesting, man in his 30s tattoed up filipino who works there starts saying hey bro hey bro aggressively why are you knocking on the door bro hey bro. iam 60yrs old and i felt very uncomfortable with this aggressive posturing! Needlessly to say I will not be purchasing items at Any Location MOVING FORWARD! I will also be telling all my friends to stay away!

This has been my go to place for bike repairs for a while now. I'm a handy guy, but bike repairs…read morecan be such a pain especially if you don't have the right tools. Even after watching a ton of YouTube videos I always has problems as I don't have the proper tools for those fine adjustments especially with the cables and chains! Small family run place that is always busy as they are very reliable and very fairly priced. Located off old Kennedy they quote you the price on the spot and you leave it there if they are busy and will contact you when ready. The pandemic has been good to them as more and more people are riding there bikes these days so more repairs are needed. They also sell bikes too but have only done repairs here. Great place to get your bike fixed!!

good service fair prices…read morei will come back! the only issue might be parking (park on street in front, or maybe across street by clothing donation bins)

Great location for price, selection, and knowledgeable staff!…read more Large selection of sizes and colors, and the staff ensures you get the right fit, along with all the accessories. Being vertically challenged (5'2) I struggled to find an adult bike for my height. I found the perfect Hybrid XS step through frame which was exactly what I was looking for. They serviced the bike before I left the store, and it came with 5yrs free servicing. Personal bike mechanic... yes please!! I definitely recommend shopping here... and thx to Zack for being so helpful. Bike details: Model: Liv Flourish FS 2 Color: Eclipse Size: XS Hybrid - Aluminum (Not included: Bike bags, bottle and phone holders, electric bell, retro headlight - from Amazon)

Terrible customer service. My husband was looking for a new bike and received a written deal for a…read moreGiant model with specific specs. On the day we went to pick it up, we also decided to buy a bike for me. After trying several options, I finally chose one. All seemed good--until they brought out my husband's bike, which turned out to have completely different specs than what was originally offered. We began discussing alternatives with the salesperson, and my husband started trying other models. Suddenly, the salesperson walked off to the parking lot because a friend of his had arrived. They came inside, but instead of continuing to help us, the salesperson turned his full attention to his friends and completely ignored us, it wasn't just a moment, it was at least 15-20 min, So we left. Thankfully, we then went to a store in Whitby where the experience was completely different. We were warmly welcomed, given clear explanations of so many options, and ended up purchasing two bikes very quickly. That's how customer service should be.

Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

Disappointed. I bought a bike, was told that I would have a lifetime of basic repairs. As soon as I…read morereceived the bike, there was a problem. I was told they don't fix it and that I had to go to another city, another bike shop, to get it repaired.

A great bike shop with kick butt staff…read more I admit; as much as I would love to be up on my cycling game I have slipped from the scene so can't speak to the great carbon fibre bikes Trek is known to manufacture. However, if you are looking for s top quality children's bike it would be hard to argue anywhere other than Trek Aurora. Trek stands by their bikes in both quality and longevity. For starters, two years of free adjustments. Secondly - they will trade in your Trek bike for the next size. The money I have thrown away, on department store quality bikes, repairs, and driveway give aways more than makes up the extra I paid in price. The staff, patient, knowledgeable and honest. From pedal trainers to 24 inch mountain and fat tire bikes - be sure to check out Trek. Your child will be as thrilled as mine is with their new bike.

A very disappointing location, with staff not properly trained in handling their own accounting…read moresystem. I wanted to return something I bought at the Toronto location, and I specifically phoned ahead and asked if I could do so. I was told I could, so I drove up to the Aurora store, just to be told they cannot do so, and they are sorry, and that the manager will make sure the staff are properly trained. Won't return - will drive extra to go to the Toronto location.

Very quick service, very pleasant to deal with, prices were definitely great…read more When I brought my bike in it was barely usable, when I pick my bike up it was better than new. I would go back anytime

I recently had my old mountain bike tuned up and serviced by Daniella at Bike Medic. This is a…read moresmall business run by a brother and sister team. They are not fancy, but they are honest, very reasonable and get the job done. What I liked the most is that she did not recommend the more expensive option. My gears had basically stopped shifting. Rather than replacing all the shifters and cables, she fixed them and only replaced what was absolutely necessary. My bike has been running super smoothly ever since. I plan to get all the family bikes tuned up at their establishment.

Terrible customer service, was told to drop Of my bike the…read moreday before a scheduled repair. I got there exactly at 7, the sales person saw me and slammed the gates shut on my face, I understand I came when you just closed, you could have made your point in a kind way, but you were arrogant and un compassionate, it hard to believe there's such cold hearted humans amongst us. I really liked the previous owners. They've lost mine and my families business. Im happy a found another really amazing bike store with great customer service in the area.

After A very pleasant initial phone call. I brought my sons bike in to tighten the handles. I was…read morehelped very quickly and the bikes issue was sorted out faster than it took me to drive to The Velo Love Bike Shop. Thank you for the incredibly fast and very friendly service. I highly recommend going there for your bicycle needs.