I'm not a Trek owner, but my husband is, and we come in every so often for accessories…read more They carry a very good selection of bikes on hand. The service has always been friendly and knowledgeable. They provide repair and maintenance services with a 24-hour turnaround time. Trek is an established brand and it's not low-end stuff, so the prices aren't going to be like buying a Schwinn at Canadian Tire. Same goes for the gear. There are sales and clearance items, but it still won't be cheap. An accessory like one Pirelli Race tire runs about $130 before tax. On the other hand, if you're not a novice and looking to level up, you should include this store on your list of shops/products to research. Solid shop.

From the owner: Trek Bicycle Vaughan is your destination for the latest products from Trek and Bontrager, service…read moreand tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style. We're conveniently located in the Vaughan area, where we're proud to serve the surrounding communities of Markham, Brampton, and Toronto. We're also lucky to be near some awesome places to ride, like Humber River Trail, Vellore Woods Park, and Finch Hydro Corridor Recreational Trail. Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can't wait to ride with you!

I came here looking for a rear derailleur bushing cos I was clumsy and lost mine while servicing my…read morerd. They gave me the part for free. I talked to Peter about needing tires for a cyclocross bike. He recommended a very budget friendly tire that would suit my needs. I tried the tires today and was very impressed how grippy it is. I also got it at a discount. Definitely would recommend this place. Very friendly people who know their bikes.

Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

TERRIBLE. It started off just fine. I placed an online order (just under $1000) for a stroller and…read moresome accessories. I explained that I would appreciate a quick turn-around as my stroller had been damaged in flight and I was without a functioning stroller, with a 2.5 year old, and unable to lift her as I have two herniated discs and permanent nerve damage to my left side. Salesguy said, about two weeks. I didn't get a confirmation email so I called back and was told email was entered incorrectly. Fine. Received email and turnaround of two weeks. Two weeks later, I follow up (10am). "Gentleman",, very curt and short response: "I'll call you back". It's well past noon. I wonder if he forgot to call me back. I call. "I'm waiting on an Email from Thule (manufacturer)". Okay....why didn't you tell me that? It would have been nice to know you didn't just forget about me. 4pm. A call from said "gentleman". "It's out of stock"! Wait.....! What??? I'm shocked. I've been without a stroller for two months, ordered one...waiting another long two weeks before we get it and, ITS NOT IN STOCK!!!! Firstly, why was I able to place an order for something that is unavailable. Secondly, why didn't you follow up when you received the accessories last week, but not the stroller? Anyone clue in that the order had arrived and was incomplete and perhaps there's an issue? You could have know this a week ago. You should have been on top of this! When I expressed my frustration, I got silence. Completely unsympathetic or apologetic! Put someone else on the phone, some manners and customer service skills please. Not a curt and rude person, taking my order and putting it on the top shelf, completely forgetting about it and unsympathetic to the stress (and further pain and grief) this has caused. Now, I'm left to research strollers ALL OVER again, when I should be receiving it from Rack Attack today!

Answered all my questions and very helpful pre-sale. But there was a long delay in communication as…read moreto when some needed parts would arrive from Thule. The manager, Chris, did take ownership of the issue when this was discovered and the rack was installed on the same day that all the parts were in stock. Given the understaffing due to Covid and how my install turned out great in the end, I'm pretty happy. The staff were all friendly and helpful. It's surely a tough challenge to train new employees post-lockdown and operate at full steam. Thanks Rack Attack for coming through.

I visited epic cycles a couple weeks ago to test ride a few E-bikes I called in advanced to see if…read morethey were opened on Saturdays. The gentleman (Mike I believe was his name.) working there told me yes and asked what type of bike(s) I was interested in. We chatted for a few minutes and told him I would be there in an hour or so. By the time I got there he had one of every model of bike I was interested in lined up and ready to ride. And I test rode all 3 and they were excellent and and felt very nice. as I chose a different bike he would explain the differences of each bike to me. And go into depth of all the features of each bike. He also taught me a lot about the brand and why it is such a reputable name. I had gone to a couple other shops and have not got the same quality of customer service. When I am ready to buy I will be purchasing a magnum electric ebike. The service manager is not only passionate about their brand magnum but is passionate about biking he actually rides the product he sells as well. I could go on and on about my experience there. Between the excellent customer care, the beautiful showroom and the bikes themselves which look and ride amazing I would have to say my overall epic cycles experience is a solid A++. P.s I can't wait to get a black low step metro :)

From the owner: The exclusive Canadian distributor of Magnum Electric Bikes. Discover the cutting-edge brand in…read moreelectric bikes and scooters, now available in Canada.

Owner was super honest and friendly. Helped me replace tubes and don't take advantage of beginners…read moreand was trying to help this other kid save money asking him if he had a hacksaw at home. Super down-to-earth! Great shop and for the people! Got these sweet tireeeeeess, handle and pedals from them too!

WOW!!!!!! i been biking BMX for 25 years THIS shop is the is the best shopp i know of ... the…read morework and knowing what there doing.. and aswome people very friendly ... calls back or emails. shop has pretty all the parts i wanted or the get what i looking for .. #1 bike shop can ask any questions and get a good anaswer there shoud be more bike shops like this check it out no lie the best bike shop i know of!!!!! BMX for life!!! also they got mtb and more gear ..... but i stick to the bmx world MY BIKE WORKS!!!!!!!!! so amazing

Years and years of service here and always with a smile and spectacular service. Do not remember…read moreever having to drop and pick up. They pride themselves in being able to do a fast, reliable and inexpensive fix EVERY-TIME! Cannot say enough about these guys!

I recently came to this store for my bicycle repair and I had a tube that was punctured. These…read morebrothers are professional, they instantly know what to do and they execute the repair swiftly. The prices are great and I will be a returning customer for future repairs. The location is convenient, central Toronto North York, its an easy commute and that is also a bonus!

Starbikes adjusted our mountain and fat e-bikes. Gave us a…read moredeal & In good time! Fine tuned and gave us proper chain oil to keep us going! Will be back! Thank you Yohan

From the owner: Summer is here, and it's the perfect time to get your bicycle or ebike tuned up or repaired…read more Luckily, Starbikes.ca has got you covered! As a mobile bike repair shop, they provide convenient and efficient service straight to your doorstep. Whether you're in the #GTA or looking for #corporatewellness options, Starbikes has all your bike and ebike service needs covered. Plus, they service popular food delivery apps like #Uber, #DoorDash, and #SkipTheDishes, making it easier than ever to get your bike ready for the road. Choose Starbikes for a #healthylifestyle and a stress-free summer. #Thriver