This team cares about your biking pleasure. Super knowledgeable, super helpful, never pushy!…read more I have four bikes from them, keep going back! If you're a Trek or Pivot aficionado, go here! Tony, Mike and Dan will hook you up!

Went in to get a lower end bike fixed. I get it it's a bike shop and they sell and fix more…read moreexpensive bikes but I was trying to get this bike through the last few weeks of summer for my child. I explained the issue. I know they were short staff and it was busy , my plan was to drop it off and pick it up whenever he said it was done (I was cool with a few days no biggie). Pretty much told me it wasn't worth fixing it's a cheap bike and I should use it for parts. I'm well aware the bike was cheap. Didn't give me a price so I could make a decision myself and it honestly felt as if he just didn't want to be bothered and had better stuff to do. No problem I was in the market for a bike for myself and my wife in the near future. Had no problem spending several hundred dollars. Will never come back to this place buy anything from here or have anything serviced. This is my second and last unpleasant experience here.

Service was quick and considerate--the shop is an asset for the rail trail! Fixed my flat and gave…read moregreat advice to ride safely.

They are always helpful and just nice people. Have been in there several times. Will be back.read more

The quality and service of Gung Ho makes me love biking even more than I already do (which is hard…read moreto imagine). The mechanics communicate clearly with every step of the service process.... They are always transparent with the work they recommend and perform and they do what they can to save me money, while balancing long term needs and health of my bikes. For example, I took my mountain bike in to get a new fork bc I jacked it up in a crash. They could have sold me a new fork, but instead they did a little research and suggested I get the fork serviced instead. It saved me about $500. I would have been none-the-wiser. I've been to other bike shops where the staff are "dudes" that only want to talk to hardcore cyclists. This is NOT the case at Gung Ho - they truly live their mission of "More Butts on Bikes More Often". Regardless of you ability level or experience, Gung Ho wants you to enjoy biking and will meet you wherever you are at. The staff is caring, patient, and fields all questions with compassion.

Went in to ask a simple question of whether they work on e-bikes or not. Was met with super rude…read moreand horrible customer service. It was 15 minutes before they close so must have been pissed me we walked in at closing. Doesn't matter. You want a sale or not? I was considering just buying a new ebike. But I first wanted to see if my bike could be fixed. Some older guy I don't know if he was a manger or what cut me off and got very snippy with me gave me a nasty look and said "you need to go through the manufacturer". All but yelled at me!!! Lost out on a sale or any business from me or any of my friends that ride bikes with our group. Horrible business practices.

Huge shout-out to The Cycle Works! Coming in for some cycling in the area, my front hydraulic…read morebrake would no longer hold fluid. Despite their usual workload they were able to turn the repair around in twenty-four hours and even stayed open a little later than usual so I could pick it up as soon as it was done. Can't say thank you enough.

I've purchased two bikes from here while living in town. The bikes were ok quality, and we paid…read moresteeply for them. The service was not the best and owners were rude, sadly. I'll gladly stick to era ski and bike shop or martins!

Great shop. Frank, Brian, Steve and company do everything they can to get your bike running great!…read moreI wouldn't go anywhere else for service.

Stopped in at random and they changed my tube, had the lights I'd been looking for and even…read moreinstalled them for me. They also let me take shelter from the rain for bit. :) Exceptionally kind and helpful and had everything I needed on hand. This is a great shop run by great people.

Reasonably priced Bicycle Repair Shop in the Frederick Area that gets the job done. I came in for…read morea tune up and training wheel installation for a bike that belonged to a family member. The owner Matt did the tune up himself efficiently while I watched, and provided excellent pointers on seating position, explained what the issue were with the bike etc. The training wheel installation was smooth, even though an extra part was required, he ordered the part, didn't price gouge and reached out to me via email as soon as the part arrived and was ready for installation. Dropped off the bike and work was done the next day. Another email was sent to let me know me know the work was done. Definitely would recommend Mark and Joe to my friends if they need bicycle repairs done in a quick and a timely fashion. No complaints, I would just say for some customers they would prefer a phone call instead of an email to let them know the work is done, but I prefer the latter so no complaints on that point.

Matt (the owner) was very helpful and communicative via email and phone for what we wanted/needed…read more We worked with Joe at the shop, who was great answering our questions and steering us through test rides. We got the perfect e-bikes for us, what we felt was a great deal on them and a bike rack, with excellent customer service! We'd highly recommend this bike shop!

After calling to ask if parts for my bike were available I was pleasantly told to come talk to the…read morebike mechanic who was very helpful (wish I got his name). After replacing two tires, brake pads, a tube and a full tune up, I paid just under $200. My bike rides smoother than when I bought it new and I couldn't be happier. A gentleman even helped my grandfather by lifting it into the bed of his truck. Amazing service, Cole's. Thank you.

After our bikes took a tumble on the Verrazano Bridge during our Road Trip. We stayed in a…read morecampground near Carlisle. The next day we took a trip into town to the best bike shop in Carlisle PA, maybe America. It's COLES BIKE REPAIR Shop. It has been a family business for many decades. It wasn't too promising that they would have what we needed, but low and behold they had everything we needed to get our bikes back on the road. Karen and Kevin siblings (our guardian angels on earth) that were raised in the shop were extremely helpful and knowledgeable. They gave us some advice on what we needed and prices were extremely reasonable and fair. The silver lining of our trip. Shout out to the SMALL BUSINESS OWNERS OF AMERICA, don't think we would've gotten the service and advice we needed from the box stores.

Very detailed service . Harper asked incisive questions about my requirements for a new bike …read more Going back with my old Trek to compare to new one

Called to inquire if my bike could be worked on (an e-bike) to replace the front and rear tires and…read moretubes. Went in to get service and then was told they could not work on any bike that wasn't sold by them. Then on the way out was told I'm not allowed to wear my shirt in their store again because it was "offensive" when it really isn't and just a joke. Suffice to say I'll no longer be going here and they LIE and to people then backtrack, poor customer service.

Tom came to our house to pick up bikes and was pleasant and friendly. Explained what would be done…read moreclearly. Next day came back and everything all fixed up at a reasonable price. Pleasantly surprised about turn around time. Would definitely use again. He was able to provide service for our E bikes which has been difficult to find. Good value for price.

Tom is meticulous in his work! If you spent a lot of money on your bike, it only makes sense to…read morehave an exceptional mechanic to care for it. And that means The Bicycle Escape Mobile!

Always a great experience at Gettysburg Bicycle & Fitness. Jessie and Parick as well as everyone…read morewho work there are examples of exceptional customer service, incredibly helpful and friendly. I would recommend anyone in south central Pennsylvania and northern Maryland who have any interest in bicycles or Fitness to drop in and see for yourselves. There are numerous bicycles for sale including for young children with any accessory you can think of. Even the 3 cute dogs there today were friendly. I particularly enjoyed Buddy, the muscular French Poodle, but I digress. I'm fairly certain that they have regular and e-bikes ( my favorite) for rent with which to visit the adjacent Gettysburg Battlefield. Please do stop in and see. A variety of bike racks are for sale, so you can strap your new purchase onto your vehicle if you choose. You won't be disappointed, I promise!

At the end of a bike tour one of the guys in the group popped his front tire. The GPS gave a seven…read more minute ride to this bike shop. Everyone was hungry and thought we'd have to make a 40 min round trip to drop off and pick up the bike. The shop told him there was no need to leave and they'd have it done in five minutes. The repair was done faster than the cashier could check him out. He even adjusted his pedal.