Great customer service, The service tech answered all my questions . Very friendly and fair prices. Would use again.

I had some electric bike battery keys I needed copied. My search was far and wide until I found Colonial Lock Service in Westminster. Manufactures wanted up to $25-$30 per key but Colonial was able to copy my keys quickly and easily (I brought the batteries with me to test the locks). Not only a good and fair price while I waited, but I felt very comfortable in the shop too as the staff 'live in the real world'. 100% refreshing to find in today's marketplace. read more

Perfect install of smart lock. They did a great job and got it all working with Apple Home

Colonial lock rekeyed my house when I purchased. They were on time, worked efficiently and offered suggestions on a couple locks which were not being changed. read more

I've used their service before with great service for a fair cost. This time I felt like I was being way overcharged. I had them look at the lock on my storm door, guy takes it off and tells me it has to be replaced. Spent less than an hour doing that. Then charges me $135 and tells me it's another $158 for a new lock. I checked Lowes and I can get a new Anderson for $300, less than they wanted to charge me. So then I find the make/model of the door and go to that website where I order the new lock for $70. Make sure you get a price up front before allowing them to do anything. read more

These guys are the bomb! My ignition switch was stuck and my husband thought we would need a new one. Called to schedule colonial to come out, $300-$500 for the service call. YIKES! The tech suggested what I would call a gorilla maneuver involving WD40 a screwdriver and a rubber mallet but hey it worked. Who am I to judge? Eventually we'll probably have to get it replaced but at 240,000 miles I can't complain. read more

Made two appointment(s) for service and on both dates they didn't show up nor did they call and let me know in advance that they would not be able to keep the scheduled appointment(s).... Very poor communication and business practices... read more

Very professional and friendly both on the job and on the phone/in the office. Highly recommend. Gentleman I worked with is named Skip.

Wow, talk about great customer service. Called Colonial for the very first time when the lock on our front door came apart into pieces. Within 4 hours from the phone call, the lock was repaired and functioned better than when it was initially installed. Prompt, professional customer service at its best! read more

There was great service here! My wife and I came here because we needed to get a key for a roof rack on our car which needed to be taken off to be transported. We were stressed but the man here was super relaxed and organized the key within a few minutes of our arrival. We couldn't be happier with his attitude, and he made us smile for the first time thst day. Thanks again! read more

Great service! Had a couple lock issues and Skip came by during freezing weather to save the day! Great customer service from initial call and throughout. Highly recommend this locksmith. We will definitely use them as our locksmith from now on. Thank you for excellent service! read more