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Bijou Bridal & Special Occasion

3.6 (246 reviews)
Closed 11:00 am - 7:30 pm

Services - Bijou Bridal & Special Occasion

Clothing alterations

Clothing mending and repair

Bijou Bridal & Special Occasion Bridal Photos

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The dress that I wanted (zipped down to show where they could cut it to)
Stephanie M.

If I could give them a 0, I would. This review is strictly for events post-appointment. I tried on a few dresses that somewhat fit what I was looking for and when I thought I didn't find "the dress", my salesperson had me to try on a strapless dress and told me that they could drop the back to make it more dramatic and add sleeves (she zipped it down in the back to show where I could get it cut to AND took a picture so I would have it to review later - BTW, they don't allow pictures but she took them for me because I live in Colorado). A few months later aka today, I call to get information on next steps and ordering but was told that they cannot make the revisions that the salesperson promised. What else? They didn't even write down the veil I chose. Can you imagine the shock and disappointment felt upon hearing this? You try a dress on just because, fall in love with it and get ready to order it just to be told that the vision portrayed is not attainable. Back to square one on the dress search, thanks Bijou Bridal.

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6 months ago

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Lisa G.

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6 years ago

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11 years ago

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Review Highlights - Bijou Bridal & Special Occasion

Despina helped me eliminate dresses and even told me when the dress was not the best for me or my venue.

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THE STITCH - One of our seamstress doing an emergency zipper repair on a wedding gown.

THE STITCH

(65 reviews)

$$

Midtown West

Unfortunately I had a very poor experience here and will not be back…read more For starters you have to enter a fabric shop and descend the stairs in the back of the shop to get to where they do the alterations. The place to change was simply a thin black fabric sheet that was nearly see through strung up next to the water heater/furnace. Needless to say this made me very weary of changing knowing there were many men in the shop just on the other side of the curtain. I had a bridesmaid dress that needed to be hemmed and brought it in without bothering to bring the high heels I intended to wear with it because I was experiencing some foot swelling and they wouldn't have fit my foot at the time to begin with. I immediately addressed this with the person marking the dress and told them my heels were about 4 inches high so to please add on an additional 3- 3 1/2 inches to the height indicated so the dress would still be floor length when I wear the heels. The communication between myself and the person marking the dress was extremely clear and there were even written notes indicating the extra length to be kept on the dress. I was surprised by the price for the hemming, but they justified the dress was 3 layers and I had to pay prior to them doing the work and they even asked for a tip upfront too! I left the shop confident everything would turn out as expected, as I assumed the high price would guarantee a job well done. Within a week the dress was ready for pickup and I check the seems before leaving, but do not bother trying on the dress as I trusted they did exactly as we had agreed upon. The seems did not look very nice to me, a touch sloppy and wasn't completely straight, but at the end of the day I knew no one else would be looking closely so I accepted the dress and left. I tried on the dress at home only to find out it was even shorter than where the markings were during the fitting! Even flat-footed without any shoes on, the dress did not touch the ground. It was a disaster once I put my intended high heels on and it was the equivalent of high-waters but with a dress. In a panic I text or email them and even provide photos. They say I could bring it back, but by that point I only had a few days before the wedding and even if they let out the seems, one inch of fabric was not enough when it was missing at least 3 inches! They did go so far as to offering to purchase me another dress and to redo the hemming which I do think was above and beyond in attempting to make it right, but the dress was a special order color and there was no way to get another one in time. I finally spoke to the bride who just didn't want to risk the dress getting more messed up and asked to keep it as-is and the final resolution I received from the business was just a vague offer to discount a future service, no offer to even partially refund me for the poor work that had already been paid for. I ended up having to wear some much lower shoes and just bend my legs a bit in the photos so my dress looked the same length as the other bridesmaids. Overall my experience here was poor and I wouldn't want to risk another special occasion garment coming out not as expected. With so many other shops offering alterations in the area for a similar or cheaper price point I would choose another place.

Went here a few months ago to get some suits tailored. Tailor job was good, but the service was…read moresome of the worst I've ever experienced and that alone is enough to make sure I never go back. When I dropped my things off, I was told it would be ready and given a range of days to pick it up. I went by the last day in the pickup range, and not everything was ready yet. I grabbed the stuff that was and asked when my last article would be ready. They again gave me a pickup date. I came by on the second pickup date and the suit was still not ready. I was never notified that the timeframe had changed or anything, they just let me show up and wasted my time twice in a row.

Susan Perrone Couture - (I'm pictured on the left)  Susan tailored my dress to fit perfectly!  Looked fabulous for my friend's special day.

Susan Perrone Couture

(26 reviews)

I stumbled upon Susan Perrone by sheer luck - only I didn't know it at the time. A colleague had…read morerecommended her and since I was clueless about anything-wedding I decided it would be good choice. My dress had arrived late (I ordered from a different place) - 6 weeks before my wedding but Susan was able to fit me in her schedule and get started on alterations right away. My dress was strapless but I felt the need to have my shoulders covered in church and she was able to add sleeves made from tulle that were removable! These straps made my dress feel complete, and I was so happy to have something unique about my dress. My bustle was GORGEOUS she had included I believe 7 bustle buttons - and my very layered Cinderella-like dress stayed up in the bustle the ENTIRE night! (Ever been to a wedding where the bride holds her dress because the bustle fell?) My mother's dress arrived 3 weeks before the wedding (again, from a different shop) and Susan made sure she was able to fit my mom in as well. Turned out that the dress the other shop had ordered was way too small for my mom - and 5 days before the wedding my mom decided to can it. Mom couldn't even sit in the dress!! Luckily - Susan had a dress available in her shop that fit my mother perfectly!! She was able to make some small adjustments that night and 3 days before my wedding my mother FINALLY had a dress! I honestly do not know what we would have done if we hadn't gone to Susan for alterations. She is clearly knowledgeable about gown alterations - and creative! She was able to quickly find a solution to a huge problem for us. I am so grateful for this and I have been back to her shop many times since. I've had 2 other dresses for other weddings altered since and Susan hasn't let me down! I also love her shop, it's very cute and unique and she has a lot of great wedding purses and jewelry to shop for!

Susan Perrone is a miracle working, dress making wizard, and the NICEST and most TALENTED woman I…read morehave ever had the pleasure of knowing. She made my dream wedding dress and it was just perfect. Susan was so excited and passionate about making making my dress that it took away to stress and anxiety of worrying about this part of the wedding. Fittings were a joy not a chore. She is a perfectionist and I am so grateful for her hard work... more pictures to follow (at some point) I had always dreamed of wearing the white dress Grace Kelly wore in the Alfred Hitchcock movie To Catch a Thief. It was impossible to find and while there were very similar dresses out there they all missed the mark on 1 or 2 key design elements. Susan and I scoured the internet, we watched clips of the film to see how the dress moved. Looked at dozens of pictures to make sure we were getting the subtle details right. Not only did she do her research she found the dress she would use as the foundation and the material to make my dress at TJ Maxx and saved me hundreds of dollars. Susan absolutely nailed it. Thank you so much Susan Perrone for making my wedding dress and for being so wonderful. I want to give her 10 stars but they only allow 5.

Bijou Bridal & Special Occasion - bridal - Updated May 2026

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