I found this place while searching online for a tailor to repair a tear in my coat. The reviews…read moreseemed decent, so I felt comfortable bringing in three items for dry cleaning, including a $400 coat that needed a small repair. Unfortunately, the experience was very disappointing. The seamstress was not there when I dropped of the coat, they said that she will look and see if she can fix it and let me know by phone. I then find out that she "fixed" my coat without consulting me first, claiming the repair was necessary for the dry cleaning process. In doing so, she actually made the tear worse and ended up ruining the coat. When I tried to address the issue with the staff, the situation only got worse. The employees became defensive, rude, and belligerent. The interaction escalated to the point where I felt uncomfortable and unsafe in the store, as two male associates were behaving aggressively. I haven't even evaluated the quality of the dry cleaning yet, but at this point it's hard to say the service was worth the cost of a ruined $400 coat and the unpleasant treatment I received. It's especially disappointing because I had hoped I'd found a reliable dry cleaning and tailoring service close to home.

Went there to fix zippers of my kids jacket. The tailor didn't even bother to look at it. I…read moreoverheard her saying that she is not going to look at it. Waited there for sometime and then came back. Waste of time

we had lehenga's altered here, timely and professional. Good quality work. Cost was fair for what…read morewas done. We are happy with the results.

This was an absolute nightmare!!! I DO NOT RECOMMEND TO ANYONE!…read more I was promised my lengha ( which I purchased at a nearby store and was expensive) would be ready in 3 weeks, a deadline THEY set. When I showed up to collect it, not only was the job incomplete, there was an AWFUL smell coming from my lengha AND I FOUND STAINS ON MY BRAND NEW OUTFIT!! THEY asked me to come back the next day and that they would fix it. I returned on Sunday--and the work was still incomplete!!! I tried on my outfit and it was still not fitted and had a lot of issues. After pointing out all the issues AGAIN, I was then asked to give them 30 minutes more, when I went back (now for a 3rd time) - IT WAS STILL NOT DONE, I was very upset and just ended up taking my outfit as is because this is just beyond ridiculous at this point. During my 3 visits in 2 days, every time I tried to address these issues, the tailor became openly hostile, raising their voice at me and my friends. Their behavior was unacceptable. I had to demand that they lower their voice when speaking to me. I had to bargain to reduce the price since the work WAS NOT COMPLETED and the wife and husband CONTINUED TO BE AGGRESSIVE AND HOSTILE. They raised their voice and said that they would unstitch my outfit if I did not pay... The store owner of where I brought my lengha from even called and told him that this is unacceptable and he was charging me too much. The tailor started to raise his voice at him and the female manager of the other store. This business operates without a shred of professionalism, respect, or accountability. Their treatment of customers is beyond disgraceful. If you care about your clothing and want to be treated decently, avoid this place at all costs!!!!!! THEY ARE THE WORST! PLEASE GO SOMEWHERE ELSE AND SAVE YOURSELF FROM A HORRIBLE EXPERIENCE.

if you need a tailoring that requires following your direction . DO NOT go to this tailor…read more Botched up an expensive 2 pieces of silk fabric then proceeded to argue in a belligerent way when I told him this was not what was discussed... I had to throw the entire piece in the garbage. Disgusted.

Seemed nice but I knew he wasn't precise. The measurement guy barely looked at the hem without even…read moremarking off or writing down anything and as predicted tailor took off 1 in instead of 3in off the bottom of my dress. Now I have to find another tailor. Well, at least he didn't over cut and I can still get a good result.

Great dry cleaner that also does tailoring they always have everything done when promised in my…read moreexperience. The service is very friendly and helpful and what they charge is reasonable. It's definitely a great place to get what you need done

Perfect. Clothes Fast service @ reasonable price. Ty. Lor. I'm gonna need you guys soon please &…read moreTY!!! Great job

He is really good with Pakistani outfits including men and women bridal wear. I drove all the way…read morefrom Brooklyn to jersey to get mine and my husband's wedding outfits fitted. He did a great job and punctually. Doesn't over charge/overstate the price like most stores do in that area (Edison, NJ). very fair prices.

RACIST! Went in to ask to get my measurements taken for a dress and they told me that they don't do…read morethat. Considering the fact that this is a tailor and he had a measuring tape around his neck I knew was a LIE so obviously must not want to service black people.

First time visit Big…read moreselections Left alone to shop Quiet Large parking lot Not very busy for Saturday at 4 pm

Racially profiled. Disgusting and disrespectful customer service. DO NOT COME UNLESS YOU WOULD LIKE…read moreTO HAVE THE WORST EXPERIENCE. I am extremely disappointed by the treatment my husband received during what should have been a simple return. We came in to return an online order--shoes and suspenders that were neatly packed and clearly unworn. Within seconds, the associate handling the return began treating the items with visible disgust, dumping everything out of the box carelessly, and handling them as if they were dirty. Before even properly inspecting the shoes, she immediately accused my husband of wearing them. For clarity: the shoes were tried on briefly at home and never worn outside. There were no signs of wear, creasing, or damage--because they were, in fact, unworn. What made this experience even worse was the tone. The interaction was not neutral or professional--it was accusatory from the start. Another employee, who was in the middle of assisting a different customer on the phone, felt the need to interject and double down on the accusation without any basis. Had this been approached respectfully, my husband would have been more than willing to have a calm conversation. Instead, he was met with immediate suspicion and hostility. It's difficult to ignore the role that bias may have played here--my husband, an Asian man dressed casually in a hoodie and hat, was treated as though he was trying to deceive the store. This was not just poor customer service--it was disrespectful and unacceptable. No customer should be made to feel judged, profiled, or accused without cause. We expected basic professionalism and left feeling frustrated and disrespected. I sincerely hope management takes this seriously and addresses both the behavior and the underlying bias that led to this experience.

Quick process of getting my pants altered. Good price for the quality. The person helping me at the…read morefront desk was very nice.

This dry cleaners does a good job. My clothes are dry cleaned up to my expectations and the value…read moreis great. They are very nice and if you let them know you have a particular stain or you have a concern they will gladly address it. If you just need clothes to be cleaned or pressed this place will get the job done.

SILVIA IS THE BEST! A friend recommended that we ask Silvia to transform my mother's wedding dress…read moreinto my bridal shower dress. I am so unbelievably grateful they recommended her! It was so perfect, and so affordable! I will never use anyone else to tailor my clothes again! THANK YOU AGAIN SILVIA! It was so perfect! (This was no easy task as my mother was much smaller than me on her wedding day!)

This place was originally recommended by a friend and when I read the reviews, seeing 3.9 stars…read more(October 2022) was a bit startling and I read through all the reviews and despite several past customers stating Silvia was "rude", and "arrogant", I thought I'll still give her shot as someone who frequently shops at and supports small local businesses. I assumed her personality might be misperceived and was really a firm professional mindset being that many people tend to overlook the knowledge and skills of tailors - I was wrong. I had come in for several items, one was adding a zipper to my white Calvin Klein coat my SO gifted me. A white coat that I have put SO MANY HOURS into cleaning (scrubbing stains and all) and care and received so many compliments on. I'm far from a materialistic person but I LOVED my coat - it was the perfect style of white coat - especially its fur. I asked to have it cleaned professionally too, was promptly told it would be a dry clean. I agreed to whatever was available and appropriate. When I came to pick it up the faux fur was DESTROYED. No one gave a call to come pick it up nor did anyone give me a heads up the fur was destroyed. Want to know what Silvia said? She didn't know it was damaged beforehand. That the material was CHEAP that certain types of FAUX fur are known to have their fur destroyed, that the tags said DRY CLEAN ONLY. That it was the manufacturer's FAULT. That I should call the manufacturer to see if it could be swapped and fixed... SHE DID NOT TAKE THE FAULT until I opened up the jacket and pointed out the tags did not say it was dry cleanable. Regardless of what was dropped off, any reputable and decent tailor checks this and warns customers as it's not uncommon for this to happen. The body of the coat was fine but the faux fur which I previously adored being that it was the perfectly colored, fluffy, light and long fur was no more. After I voiced my disappointment she offered to replace it with whatever fur she had on hand that would be a close match. WHAT A JOKE when I finally came by to pick it up. Agai with her arrogance, she denied it didn't look like the original and she even claimed it was better quality than what I had. This ugly colored fur that had a pattern to it opposed to a more flowed color like mine had. Only after I demanded my money back for the dry cleaning did she return my money. Silvia is EXTREMELY arrogant, bitter, and COLD. I would NEVER come back here and I implore anyone from this part of NJ to avoid! Honest mistake of another worker or not, terrible customer service!