I was incorrectly sold a fish. So I started my fish hobby journey about a year ago. I currently…read morehave a 60 gallon community tank with dwarf neon tetras, Congo tetras, Cory's, BNP, petricola, khulis and a few Amano shrimp. Unfortunately I trusted the advice given to me by Jacob and I purchased a flower horn blue polar parrot hybrid juvenile. When I got home and did some more research I realized how unfit my tank is for this type of fish. It has already began eating the fins off of my long fin Cory's and it is also going after the Khuli loaches. I now have to rush around and try to find a different home for this fish. Extremely disappointed. I would not recommend going here unless you know what you are looking for and you know not to take their advice cause they are only trying to sell you fish you don't need can't provide for. I feel extremely taken advantage of.

My wife found this place online and im sure gald we visited. Went there after having multiple…read morenegative experiences at a big box store. We browsed around for a bit before finding cute, affordable fish. Cherry Barbs and Bleeding Heart Tetras. I was hesitant to ask questions after being scolded by and shunned by a different store but the guy there was very helpful, informative and inclusive. I didn't feel like I was being preached to. We left with 5 fish and some bacteria stuff. 6 days later and they still seem happy and healthy. We will be going back in the future. Good selection that ranges between cheap fish and very expensive creatures, friendly staff and convenient location. Highly recommend.

Great staff very informative nice selection staff was very helpful I highly recommend this placeread more

Always amazing service at this family owned business! Will always be first stop for saltwater fish…read moreand aquarium needs.

Hidden. GEM. I don't know saltwater, but I do know koi well enough - and this place has at least a…read morefew fish you aren't going to find anywhere else in Colorado, maybe even the United States (if I haven't picked them up first) Both Japanese and American koi, with the buyer having a solid eye for traditional characteristics as well as some of the newer colors and fin-types being bred stateside. They are passionate about fish and give solid advice - the store and grounds are evidence of their expertise and are worth checking out even if you're not needing a fish. It's just beautiful. The aquatic plant selection is fantastic and diverse even later in the season. Just highly recommend you check this place out. Given their standards on koi I would suspect the 'reef' side of the house is just as good.

What a treasure this store is! This business has friendly and knowledgeable staff that answered all…read morethe questions my kids had about snails and the beautiful koi. It has been our pleasure to see such large and extraordinary koi! Just sitting by their koi pond would keep us occupied for hours. This store is not to be missed. They also have a good selection of fresh and saltwater fish. My favorite fish were their blue and honey gouramis, and their tetras. Definitely coming back again.

Terry is very helpful and knowledgeable in all matters when it comes to fish. He is especially…read morehelpful when it comes to cichlids and he has some very nice aquariums set up in the store.

Great selection of south and African cichlids along with all the usual varieties found in every pet…read moreshop.

Knowledgeable people who aim to please. Nice atmosphere. Great selection, and I appreciate their…read moreWish list.

We have had Reef Encounters take care of our fish tank in our business lobby for quite a few years…read morenow. The owner and the people that work with him are wonderful! They take great care and pride in cleaning and maintaining our fish tank and fish. I would recommend them to anyone who was inquiring about fish tanks and/or fish. The fish they supply are healthy and friendly and have become a hit to our patients and family members. We have had a few of the fish for many years now. Wonderful business!

From the owner: At Reef Encounters, we offer a wide variety of aquarium services. We are almost always able to…read moreaccommodate our clients needs without jeopardizing the health of the animals, which is our primary commitment. We can work with you and your builder or contractor to create a built-in aquarium that is as custom as you want or set you up with something made ahead of time that can be placed anywhere in your home of business. Call us today for more information.

Fins Up is hands down the best saltwater aquarium store and service team I've ever worked with…read more Their prices are more than fair often better than what you'll find online and they back it up with an incredible depth of knowledge about saltwater systems, corals, and fish care. What really stands out is their customer service. The staff takes the time to explain everything, from equipment recommendations to proper tank maintenance, so you feel confident and supported. Their tank service is top-notch as well professional, reliable, and it always leaves my setup looking healthier and running smoother than before. Whether you're a beginner starting your first reef tank or an experienced aquarist looking for quality livestock and expert help, Fins Up is the place to go. I wouldn't trust my tank with anyone else.

Ryan and his family just opened up this gem of a reef and fish store and I speak highly enough of…read moreit. They carry most of the brands us hobbyists know and love, as well as brands that are comparable in quality, but lesser known and lower priced. The prices on coral and livestock are really good. So much so, that I drive from north Thornton, passing at least 5 closer fish stores, to their store to get what I need. Ryan runs an amazing service program as well and he helped me turn my tank around in 2 months when I thought it would take at least a year. I'm telling everyone I know about their store because the service, products and attention to detail are second to none!

Great company great people! Purchased 4 beautiful Amazon Puffers arrived healthy and perfect…read more Packed perfect and given excellent acclimating instructions. Very caring, helpful and professional owners, hope to do business again.-Alex Giovanelli, Long Island, NY

I placed an online order because they had freshwater eels for sale I have had aquariums for 60…read moreyears The eel was $19 To make the $60 dollars of packing and shipping worthwhile I placed a $300 order including some live bearers As is standard I ordered 3 to ensure 1 male and 2 females On the check out page there was a place for shipping notes routing insurance was added to the invoice with no option to remove it and no link to be able to read the insurance info so my assumption was this was added so that the shipper could replace dead fish They called me before shipping because one of the fish I ordered had Ich So we spent an hour on the phone deciding on a substitution The packaging seemed good when I first opened it as I unpacked the fish I noticed the eel had been packed in a bag that was the same length as the eel and it was dead Eels are fickle Any stress and they die to pack an eel for shipment with no wiggle room was bad and he died Other bags had leaked and barely had enough water to cover the fish I had to open the leaking bags and combine fish from two bags into one so there would be more water for acclimation Then I noticed that they had sent all females for all the live bearing fish Something that a professional should know not to do And it was apparent that the pictures online had been color enhanced because the actual fish received did not have the intense coloring displayed in their pics Had they been honest about what the fish actually look like my order would have been completely different if I had known they were going to unload all females I would not have ordered them because they look like ditch minnows I spoke to a manager and told him about all things listed but mainly because the one fish that prompted a $300 order was dead due to either sick stock or improper packaging and the shop bears the responsibility The manager said I should have specified the sexes of the fish but there was no place on the fish page to choose the sexes even though there was a drop down menu to select size and to choose quantity the only place I saw where notes could be typed was in shipping instructions Besides these are supposed to be professionals When I pressed the manager on this he admitted that when people buy in the store they are asked what sex they want the fish to be I was on the phone for an hour with the guy to make a substitution for a sick fish and that was plenty of time to ask that simple question They also informed me that I would have to pay shipping and packaging again for them to replace the eel with no guarantee it will arrive alive. when I asked about the insurance they had forced me to buy they told me that I would have to contact the insurance carrier and file a claim and even then they probably wouldn't cover the shipping I told them that they should be the one to do all that is necessary to replace the dead eel that died in transit because that is what customer service is Shipping is the responsibility of the shipper I honestly thought the forced insurance on the checkout was so the shipper could cover these kinds of issues Especially since there was no link to review the terms and conditions of the policy And there was no place to unselect the insurance The manager could not explain to me why there was a forced insurance purchase if it didn't cover dead fish their online ordering is a scam They deceive with color enhanced pics, unload excess female fish by not having a place to select the sex, they force you to buy insurance that has no benefit to you if the fish arrive dead, and they deflect blame When I sent an email detailing all this, the owner replied and said that their policy stands I have scoured the website and I cannot find any information that tells the online ordering customers that they will not honor replacing dead fish even if they perform poor packaging or send dead or dying stock They kept telling me they were a small store and couldn't afford to absorb replacement costs for dead fish. Then don't sell online!!!! Or actually purchase insurance to cover replacements including shipping Out of curiosity I went to the post office and the UPS store near my house and asked them the overnight shipping cost for the box they sent with water in all the bags and it was half what they charged for shipping costs Keep in mind they charged $15 for all the packaging material DON'T ORDER FROM THIS STORE Shop at your local store this company is a scam by using bait and switch tactics with pics, offloading undesirable female live bearers, poorly packaging the fish, forcing the purchase of useless insurance, and deflecting blame back onto the customer I asked how this would be if I paid the $60 shipping and packaging for the eel to be replaced and it also arrived dead they had no answer They may be nice in person but they have no problem cheating online customers

I visited this pet store when they were showing rescue animals out front. We went to get a dog and…read morefound our amazing kitten instead. The quality of dog/cat food here is ridiculously high and the prices were really good for the product of food. We live in Milliken, but will definitely be driving out of our way to buy pet food here. It doesn't get better than this store! If you're hesitant to visit I hope this review peeks your interest. My cats and dog love this food! I don't even feel like I need to make them pet food any longer.

I recently discovered this locally owned gem and have been a loyal customer ever since! Melissa has…read moregiven me above and beyond service every time I've been in, and I was so delighted to learn I was supporting local rather than the Chuck & Dons or Petco corporations. I can't wait until my schedule allows me time to bring my pup in for the self wash... I think he is going to love it!