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    Mac-n-Charlie's Pet Stop

    5.0 (2 reviews)
    Open 10:00 am - 4:00 pm

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    PetSmart

    PetSmart

    (50 reviews)

    My very anxious, traumatized dog got groomed here a number of times. Each time, she would be there…read morefor up to six hours. I learned from a past PetSmart groomer that the dogs spend most of their times in cages, especially the scared ones. Whenever my dog got anxious or reactive, she was put in a cage. This is completely unfair because she is anxious- that doesn't mean she shouldn't get the same care as "typical" dogs. My dog would leave exhausted and seemingly depressed the rest of the day after I picked her up. Lastly, for all the appointments she had there, they were charging me with a "special needs care fee" without telling me or allowing me to see the receipt. This was an extra $15 or $20 that I did not know about. The groomer (a non-licensed veterinary professional) told me my dog needs stronger medication if she's going to keep coming there. My dog now does mobile grooming where she is never in a cage, is treated normally and leaves in a good mood. I do not recommend this grooming place at all. If you love your dog, find someplace else.

    I took my dog to this location (he's very experienced with being groomed and is trained) he has…read moremultiple cut marks on his bloody paws and his nails are cut far too short and split He also has a cut on his nose. Upon arrival the groomer put their leash around his neck and started choking my perfectly still dog I thought he was just coughing at first until I grabbed the leash around his neck and had to yank him free while still in her hand. Again my dog is very well trained and while he was being choked he was not moving at all that should have been my first red flag to take him and leave . The groomer was Kaylina H

    Mac-n-Charlie's Pet Stop - petstore - Updated August 2026

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