I am writing to express my satisfaction with the service provided by Mr. Tyler and Mrs. Kayla. On…read moreevery visit to this location, both employees consistently deliver exceptional customer service. As a frequent customer who regularly purchases promotional materials such as copies, banners, large posters, and other supplies to support my business, I appreciate the excellent service I receive. Due to the quality of service from these two employees, I intend to continue conducting business with your company. They are truly outstanding and, in my opinion, deserve a salary increase. Job well done Tyler and Kayla. I (Mr. Holland) truly appreciate all that you do!

This was the dirtiest Office Depot store that I've ever visited. The floors were filthy and haven't…read morebeen cleaned in who knows when. Who knows when they were last stripped, waxed and re-polished. Half of the shelves were empty and everything was disheveled. Corporate Office Depot should be ashamed. And they badly need to provide customer service training to their employees.

We used Copy Cat to print the programs for my grandfathers memorial and they were very responsive…read moreand had a quick turn around. The staff is also super friendly and helpful!

This is probably the best print shop I've ever been to. They were so kind and reasonable. Would…read morego back here in a heartbeat.

I have been a UPS Mailbox Holder and Printing Services client for over 10 years. The staff is…read morealways friendly, accommodating, knowledgeable, and most important reliable. Having a personalized mailbox, I truly appreciate the warm welcomes, peace-of-mind security in|out bound delivery of packages, convenience, and affordability. Love the no box needed amazon returns. The In-House Printing Services is absolutely wonderful-- extraordinary customer service that is professional, dependable, and result driven. Thank you for all the advice|recommendations, and meeting those deadlines.

Charged nearly double! Robbed. Not only did employee number…read more176471 (no name given, no surprise) charge me an outrageous amount to ship two boxes a short distance, they also added inches to the dimensions, shifting the boxes into a higher pricing tier. Print out your postage and labels at home, or you are likely to pay $70 for something that should cost you $30 at this location. (They increased the box sizes and "billable weight" when keying in the order, be aware!!)

helpful team, made our conference logistics easy. shipped boxes to them for conference and shipped…read moreout afterwards

Nick helped me a lot with receiving and organizing my shipment to a show. His advice saved me money…read moreand a lot of nerves. 5 Stars.

The staff here are incredibly efficient and clearly understand the Uptown parking situation. Most…read morepeople are double-parked when they run in, and the team is very mindful of that--they move quickly and get you in and out with no dilly-dallying. The service is fast, organized, and professional. Just a heads-up: parking is basically nonexistent, so be ready to drop off your package and go. This isn't the place to linger. But if you need quick, efficient service, this location does a great job of keeping things moving.

Stopped in to send something work related. I don't usually do the mailings for our office, but with…read morethe Covid environment things are a little different than normal. I wasn't sure if I needed to create a mailing label or if they could do it for me, so I went in prepared to ask for assistance. There were three employees in the store who were all preoccupied doing other things, and no one greeted me when I walked in interestingly. Someone finally walked over and asked how she could help me after they finished discussing whatever they were talking about, and I guess she didn't see the envelope in my hand, so I told her I needed to mail a package. She had such a bad attitude unnecessarily, that was really offputting. She caught me off guard when she asked for my ID because when I normally stop in I'm just dropping things off and obviously no ID is required for that. She seemed annoyed that I asked why it was needed, which is funny since you work there and it's kind of your job to answer questions. She was not very friendly, was borderline rolling her eyes and everything else you can think of. It was very uncalled for. I tried not to reciprocate but that was not easy. I think FedEx needs to do a better job of training their employees in customer service, because whatever issue she had (or maybe she had nothing to be annoyed about at all) it had nothing to do with me - I simply needed help with a mailing. I've been in the store multiple times and have usually not had an issue, but I really do not appreciate her behavior towards me and it motivated me to write a review the minute I left the store.

I love this upbeat, creative, positive place. My daughters art class was able to create custom…read moreprints for the community. We had a blast, and everyone was so kind. I definitely recommend!

This Biggie Brunch was a whole Vibe…read more I loved the atmosphere of hip hop, grown folk, culture and good food. This looked to be the first time this event was held and I enjoyed it. For about $50 your ticket included entry, brunch, and a free t-shirt of your choice. The DJ was spinning some good ole hip hop with tributes to rhe late Great Notorious B.I.G. The brunch was served "cafeteria style" where you kinda grab and go and drinks were available. I got a black on black t-shirt that came out pretty dope and I'll be checking them out again for sure.

I can't praise Ben Travis and Copy Express highly enough, he really saved me on a project today in…read moreCharlotte. Another local print vendor really left me high and dry and, after a quick phone call, Ben got my order put in the queue for printing by this afternoon. As an out-of-town designer I was made to feel confident in my print order with Ben's thorough phone calls and emails, double checking all of the details to make sure that my order comes out correctly; I might add that it's no small order size either and he turned it around very quickly at a great price. I'm very impressed by Ben and Copy Express of Charlotte, so if you are looking for a local print vendor-look no further!

Copy Express printed a small order (12 copies of 280 pages each) for me. They took great care…read morethrough every step of the process and suggested several approaches such as best paper weight, best binding, best cover material, etc. Also explained how to keep the cost down. They offered the lowest price of all printing companies I contacted. I highly recommend their services.

The UPS Store at Midtown Terrace on Kings Drive has become my go-to location. The team always…read moregreets me when I walk in, and everyone is friendly, professional, and efficient. Even when the store is busy, they keep the line moving and make the process easy. The store is clean and well organized, with convenient parking spaces directly out front. The shopping center can get hectic because it shares the area with popular restaurants and other businesses, but access is straightforward. Not every shipping store feels this dependable, so I appreciate having one nearby that consistently gets it right. For quick, courteous, and professional UPS service, this is the location I recommend.

Hello, I wanted to express my gratitude with your time, thorough explanations, and help in sorting…read moreout a unique situation I had. I primarily ship product through LTL or FTL so this small parcel order I was lost on, and your staff was extremely attentive, gave great advice and resolved the issue for me quickly. Thank you again!

This is by far the best location! If you need anything printed please go to E-ARC and speak to…read moreKelvin (Isaac is amazing too). ****HIGHLY SUGGEST FOR ANYONE NEEDING PRINTS FOR REAL ESTATE or CONSTRUCTION INDUSTRY for MODEL HOMES or anything else**** My husband and I originally called and then popped in randomly because we wanted to check out the paper types. The staff was immediately so friendly and even though they had a tour scheduled they dropped everything and took us around the shop before their tour arrived when they could've asked us to come back another time. They were very knowledgeable and made sure we got the paper we wanted for the look/purpose we were ordering. They don't overcharge you when they very well could and on top of that had my print done overnight on a FRIDAY. Mine was a smaller job, but for that reason they could've pushed it off for the higher paying prints and they didn't. Great place, quality, and management (and I am a tough critic). 100% would go back. I think I'll actually find more things to print knowing I have a good place to go to.

I am so grateful I found Arc Document Solutions! I shopped around all over Charlotte and Arc was by…read morefar the most reasonably priced. At the same time, quality was not compromised in the slightest. They have so many printing options available and Kelvin even helped reformat my document so properly fit the printer, free of charge. Above and beyond service and pricing. This is the only place I will ever print again in Charlotte!