I'm honestly really disappointed with my experience. My boyfriend and I drove a long distance for…read morethis appointment, only to be turned away over a strict policy with zero flexibility or understanding. While I understand businesses need policies, the way this situation was handled felt very cold and transactional rather than client-focused. There was no effort to accommodate, reschedule reasonably, or offered to wait while she finished up other clients. It felt more about enforcing rules and keeping a deposit than actually valuing a paying client's time and effort. After spending time, gas, and planning around this appointment, being dismissed so quickly was frustrating and honestly left a bad impression. Customer service should still matter just as much as policies. We gave ourselves 1.5 hours to get to his appointment. We thought it would only take 45 minutes max to get there coming from Santa Monica but there was an accident which caused us to be 2 minutes late and she still did nothing to accommodate his appointment. Terrible customer service

I drove 1.5 hours for my appointment just to be turned away for being 3 minutes past their grace…read moreperiod--for a 10-minute service. That alone is ridiculous, but keeping my full payment on top of that is completely unacceptable. This business has zero regard for its customers. No flexibility, no understanding, just quick to take your money and deny service. It feels like a complete cash grab. Terrible customer service and a horrible experience overall. I would never come back and strongly recommend going anywhere else.

I always come back to Dr. Lin and Marilyn the Nurse, because I'm consistently happy with my…read moreresults. They take the time to thoroughly explain every step of the process, and Marilyn does an excellent job reviewing post-operative care and answering any questions and of course her injections. Their knowledge, professionalism, and attention to detail make every visit a great experience. The entire staff is friendly and highly knowledgeable. I highly recommend them!

Extremely unprofessional and sketchy experience. I booked an appointment for Xeomin and made it…read morevery clear which dates I was available. They went ahead and scheduled my appointment, only to CANCEL/CHANGE it the NIGHT BEFORE and move me to an earlier time. On top of that, they required me to provide a credit card in case I didn't show up. Funny how they can hold customers responsible for appointments, but apparently they don't hold themselves to the same standard. I showed up to the Rancho Cucamonga location/address I was given and immediately noticed something was wrong because it appeared to be a REAL ESTATE OFFICE. I called the clinic and was then told that my appointment was actually booked in EL MONTE! I specifically booked for Rancho Cucamonga. The receptionist tried telling me that she had already informed me of this. Absolutely NOT. I was never told my appointment was in El Monte. Why would I knowingly drive that far for Xeomin when I can easily get the same service close to my home? That makes absolutely no sense. The whole experience felt extremely disorganized, misleading, and sketchy. Afterward, I read other customer reviews on Groupon and saw complaints that made me even more uncomfortable about this company. I wasted my time driving to an appointment that apparently wasn't even where I was told it would be. I would NOT trust this business with my credit card information or my cosmetic treatments. BE VERY CAREFUL BEFORE BOOKING. Read the reviews, confirm the EXACT location in writing, and think twice before giving them your credit card information.

Laseraway has been an amazing experience overall for me. In comparison to some of the other ones…read moreI've been to, this location is by far the best! Miranda and Rai deserve a raise they are some of the best staff I've ever been blessed to encounter! I am currently getting my tattoo removed and hair removal on 3 different locations and the process has been so easy and smooth. Will keep recommending this place to everyone!

I answered a promotion for Botox. I had 4 units left and didn't see real results so I went back for…read moretouch up. The girl Maddie was very nice and professional, but the Botox was weak and watered down. I've been getting Botox since most of the technicians were in diapers, I know good Botox. Plus I had my grandson there several times one of the technicians tried to sell me a package when I repeated several times I don't have time to fill out anything have my grandson I need to go. I'm late for work every excuse and she still kept pushing me, which was very annoying. Then she offered me Care Credit. I was a little offended. I don't need Care Credit. I'm a nurse and I make over $10,000 a month, but she assumed I couldn't afford treatment without a credit plan. I won't be going back.

I was searching for a Spectra provider and ChatGPT referred me to this place. The rating on this…read moreplace was very close to five stars. I was planning to get a quote then leave. I even looked up the doctor on the state board website. He has a clean record and works at Kaiser. You are definitely good people if you work at Kaiser. Anyway, I submitted a form online and Jiarui texted within the hour. She said that she can help me with my melasma and had an opening on Saturday. When I arrived, it looked like I was checking into a hotel. They gave me a form and later a cup of water. Jiarui came to greet me and brought me to her office. We talked about my concerns and what treatment I had done. She was very thorough and informative. Furthermore, she suggested other products but wanted me to focus on taking care of my melasma first. She said that they are having a promotion and gave me a price that was very competitive. The package is a series of 15 sessions and I would have to go weekly. After I had agreed, she got me on the phone with Dr Waxman to screen me and see if I was a good candidate for the laser. He's very nice and talks fast like any Kaiser doctor would. After she was done registering me, she took my payment and there was no surcharge for using credit card and tip is included. Then she walked me to the sink to wash my face. We went to the photo room and there were signs on the walls with numbers. That's where you look so she can take the photos. They use a Canon camera and it's already set up to take photos. Then we went to the room to get the laser done. The nurse told me that there will be a series of three rounds. After each round, she patted my face with an ice pack. When we were done, she took the goggles off my eyes and covered my eyes from the light since it was very bright. She put moisturizer on my face and went to get Jiarui. Jiarui walked me back to her office and recommended using some solution to buy on my own to help speed up recovery. Also, she booked the next four appointments for me and we bonded over cats so I showed her my Reels. She is very helpful, honest, a good listener and very nice. At first, I had my doubts based on other providers that I've encountered but third time is a charm. They seem be very knowledgeable and everything runs pretty smoothly. I'm hoping that this will be my forever beauty home. I highly recommend visiting them and get a consultation.

I recently tried the newest Ultherapy treatment at Daling Medical and honestly had such a great…read moreexperience! The whole team was super kind, patient, and welcoming from start to finish. The clinic is professional private, and very comfortable, so I felt relaxed the entire time. Everything felt modern and professional, and they explained every step carefully. Most importantly, I'm really happy with the results so far. Definitely a lovely experience overall -- would happily come back again

My first consultation was so quick and easy. The employees are so kind and have great…read morepersonalities! My first treatment was SO quick I didn't even realize it was over! I'm so thankful for a quick and easy process! 6ish session updates: I am still very very please with Removery. The pain level increased a tiny bit, but it's still so quick! I'm in and out in 12mn. Emily is so kind and patient. She takes the time to answer all of my random questions, is honest about treatment duration and what I should expect as the laser intensifies. I appreciate that she offers breaks if needed, longer ice pack time and tips to make the process as a whole more comfortable.

I absolutely love removery and I'm getting motile tattoos removed at the Pasadena location. The…read morestaff are the kindest people. Location wise it's easily accessible with the large parking lot and right off the freeway. Their quality of care is unmatched, although the procedure itself can be painful, they give you ice packs and breaks to make it easier.

Got my lip blush done with Tiffany and it was the best thing I did. I've always had very thin and…read morepale lips so it looks like I just don't have any lips. I didn't want fillers, so the other option was color and I'm so glad I picked Tiffany! She was very professional, gentle, thorough, and meticulous. She doesn't rush anything to finish a job but takes measure in making sure everything looked good. The procedure was pretty painful but bearable and she made sure I was comfortable the whole time. I may be back to get my brows or eyeliner redone with her!

Tiffany is the only reason I love my brows again. I had my brows done TWICE prior to Tiffany and…read morethe work was just not for me... and I lost hope until Tiffany worked her magic in correcting my brows. Tiffany is an amazing artist, a true master professional at her craft. From the beginning of the appointment, I felt well taken care of. She is meticulous in her hygiene and communication: from greeting me upon arrival, to making sure my brows fit all my expectations, explaining all aftercare instructions, and being prompt with texts/emails when I had questions. During the visit, she made sure to take extra time on areas where I was more sparse in hair. I also appreciated her pointing out that I had more tension in one brow than the other, and what her recommendations were for shaping them, which is something no one's ever mentioned to me. She is the absolute sweetest person ever! I found my forever brow artist and am SO happy!!

Dr. Yu is very skilled and experienced. I went in yesterday ready to pay for filler, but he…read moreflat-out talked me out of it. Instead of needles, I got a fun storytime about delivering a baby in his medical training days. Lol. Love a skilled, honest doctor who won't just take your money.

Great experience from start to finish! Dr. Yu was also very professional and thoughtful. He focused…read moreon what was best for me rather than trying to sell unnecessary treatments, and Monica was so nice, patient, and attentive. She really understood what I wanted and made me feel comfortable throughout the process. Highly recommend!

My friend and i came here for some treatments and emsculpt. The staffs are so so so welcoming and…read moresweet. The store is soo beautiful and nice! We really enjoyed our time here for our self-care day. Everyone is so attentive, careful, and professional. They have a lot of services available and the prices are great. They also have amazing eyelash tech upstairs for anime style, which i really love. I will definitely be coming back and more often. 10/10 recommend milan medical!!!!

From the moment I walked in, the whole team is wonderful and very friendly. Dr. Chen was so…read moreknowledgeable, professional, and gentle. My nurse, Ellen, talked through every step, made sure I was comfortable, and I'm so pleased with how natural and amazing my results are. My frown lines are gone, but I still look like me, just refreshed. The office is clean, modern, and welcoming. Ellen explained everything, answered all my questions in Korean, and made the whole process smooth with very little pain. The clinic is top-notch, and I will be referring everyone I know. I'm a client for life!!!