I first met with Odette for my evaluation, and she totally got me. Every tiny concern, every what…read moreif? in my head. Keep in mind, I'd never done any treatment before, so I was equal parts excited and terrified coming in. Odette guided me through all of my emotions during Morpheus. I laughed, cried, questioned my life choices, and maybe even had a tiny existential crisis . The overall results for me were amazing, but not exactly a walk in the park, a little discomfort , and patience is required. The results come gradually, but TRUST ME its soooo worth it. Gayana handled my remaining botox and chin filler. My chin is officially living its best life. I loved how she respected my no lip filler rule without making me feel bad with zero pressure, zero judgment, and zero FOMO. Thanks to these amazing ladies, I feel like I just unlocked the next level of me.

Absolutely unprofessional and unsafe practices…read more I came in for an underarm laser hair removal appointment after being on vacation about a week prior. I mentioned possible recent sun exposure, and the nurse appropriately advised that we should wait for safety reasons. However, I was then told this would be considered a cancellation and that I would either forfeit my session or pay a $50 fee to keep it. That is completely unreasonable. Procedures that are unsafe should be treated as safety-related postponements, not standard cancellations. The situation escalated when the manager, Sarah M, got involved. She was immediately defensive, dismissive, and blamed me, claiming pre-appointment instructions are sent with each appointment reminder (see screenshot, they were not). She also said it's listed in the policy that if we can't do the procedure due to safety it's a cancellation (I have a saved PDF from today's date that does not say this). Instead of resolving the issue professionally, she was confrontational, unprofessional, and inconsistent with the information I was given. What was most concerning was that when I asked to reschedule safely or discuss options, she responded with "so you want me to do it then?", implying a willingness to proceed despite the known safety concern. That is extremely alarming. This is not how a reputable practice operates. Patients should never feel penalized for declining treatment due to safety concerns, and it should never be suggested to proceed under such circumstances. Due to the safety concerns and unprofessional conduct, I will be reporting this business to the appropriate regulatory boards, including the Medical Board of California, the California Board of Registered Nursing, and the Department of Consumer Affairs. I would not trust this practice with my care and will not be returning after this experience. (This review has nothing to do with my nurse, Odette, who is amazing.)

I had such a great experience with my laser treatment here! From the moment I walked in, the staff…read moremade me feel comfortable and welcomed. Everyone was incredibly kind, professional, and knowledgeable, which really helped ease any nerves I had. The treatment itself was handled with care, and everything was explained clearly so I knew exactly what to expect. The staff checked in with me throughout the process to make sure I was doing okay, which I really appreciated. The environment was clean, calm, and well-maintained, adding to the overall positive experience. You can tell they truly care about their clients and take pride in what they do. I highly recommend this place to anyone considering laser treatments -- you'll be in great hands!

I love La Bella Laser! A friend actually recommended me this place a while back for laser hair…read moreremoval, but I never had the time to come until last year. It's located inside a small plaza right next to the freeway, plenty of parking in the front and back! I called and scheduled an appointment to get quoted, they're super transparent about pricing and what to expect, and prices were a lot better than some other places I've reached out to. Paid for 6 sessions of treatment on the upper lip, underarms, Brazilian, and legs, every 4-6 weeks to start and it was super convenient to schedule for all the sessions. I just completed all the introductory sessions 2 months ago, and honestly I've never been so happy with the results! My strawberry skin is slowly getting better, and now the majority of my legs are flawless! No more buying shaving creams and razors! My under arms and Brazilian are a little bit more stubborn but I'm able to schedule touch ups as needed to take care of those soon too! They're super patient and always addressed any questions I've had, highly recommend for anyone that's thinking about laser hair removal!

Laseraway has been an amazing experience overall for me. In comparison to some of the other ones…read moreI've been to, this location is by far the best! Miranda and Rai deserve a raise they are some of the best staff I've ever been blessed to encounter! I am currently getting my tattoo removed and hair removal on 3 different locations and the process has been so easy and smooth. Will keep recommending this place to everyone!

Tip: If you go to their website and enter your information, be prepared for a phone call by the end…read moreof day from a representative to help you book an appointment for whichever service you are looking for. I wanted to get a cover up done. However the artist told me my current tattoo is too dark to get any color work done and suggested I get some lightening done with laser removal. Which brought me here, laseraway. I saw a deal online about a discount and thats what sold me. I've been a client for over 2 years for laser tattoo removals. They use a technique to try and determine the length of treatment. I provided my history of the tattoo and location, size, etc. and they determined it would take about 17 sessions to fully remove it. I originally purchased 6 sessions with numbing and I didnt see any progress when it came to my 4th or 5th session so I added 4 more. Now, my sessions are almost coming to an end and I am on my 7th out of 10, the nurse said that it will all he gone if I added 3 more sessions afterwards. So a total of 13 sessions. Even with the numbing cream, each time, the laser will intensify to break down the pigment of the ink and deeper into your skin. They provide you with eye protection and a stress ball. They also provide cold air as they move the laser on your tattoo. Once they are done, they will provide you with some ointment, wrap, and an ice pack if needed. After each session, they recommend a longer healing time. I went from 3 weeks, to 4, 6, 8, 12...etc. so it doesnt get done immediately. My last 3 sessions will probably be 4 to 6 months apart. The reception staff are friendly and will try their best to upsell other services to you. Other than that, the facility is nice and has great air conditioning.

It's been a little while since I wrote a review here and I think it's time I write one again. I've…read morebeen going to Dr Yu for YEARS and I am still just as obsessed as I was the first day that I walked in. Dr Yu is not just a Dr, he's an artist and takes so much pride in doing a job well done. It's nice knowing he won't let a single person leave without them feeling totally satisfied and beautiful. Everyone who works the front desk is so nice and kind too. They always greet you when you walk in, say bye when you leave and answer all of your questions. I love this place so much and writing this review is making me want to go back this second! I also just read in another review someone commenting on easy to locate, plenty of parking and a beautiful waiting area. I don't normally think of the logistical things, but I can second all of that! You can also grab tea or water while you wait : ) Thank you Dr Yu and Kat!

I always come back for all my skin treatments and injections. Echo always takes care of me and SUE…read morealways does an excellent job with all my treatments. I got the hydro facial today and my skin feels so clean and amazing. Premier has the best customer service, l deals and treatments in general. I've been coming here since 2019 !!

Dr. Lin is the best doctor I go to him for all my fillers and Botox his specialty is the sculptra…read moreand hyaluronic mix I got such good results and I hardly work out like o said he's the best look no further then Dr. Lin

Absolutely amazing. Dr. Lin made me feel truly comfortable and supported throughout my decision to…read moreget Botox. The staff was incredibly kind and caring. My results exceeded expectations and lasted for months. I will definitely return, and I wholeheartedly recommend Anew Laser MD to anyone looking for compassionate, attentive care.

Amazing facial. Great service and so beautiful inside. Very relaxing. Very clean facility.read more

Went here with a friend's recommendation--wow, the XERF treatment? Game changer. My skin feels…read moretighter and looks so natural. Plus, the place is spotless, super chic, and everyone's so friendly yet professional. A total gem! :)

I highly recommend coming here for any laser treatments! Rowena & Daniela are the best! I have…read moregotten multiple laser packages here from them and they have made each session great. I was very nervous about the pain level and they made it extremely manageable and talked me through the whole process. This is the only laser spa that I will ever go to.

Can't rave enough about this place. Rowena and her team are amazing. She is very knowledgeable…read moreand truly cares about each client. I highly recommend their services. I have been going to her for hydrafacials. I finally decided to treat the hyperpigmentation caused by sun damage that had been bothering me for a while. Rowena recommended PicoSure Laser and I am so happy with the results. Here are pics of the 1st session before and after. The after was taken 7 days after treatment. I still have a few more sessions to go and so excited. Visit Rowena for your skin needs! She is the best.

I recently got a Hydrafacial boosters with the Aileen at Wave Med Spa and my skin has never felt…read morethis hydrated and glowy before. The treatment left my face feeling super clean, smooth, and refreshed without any irritation. I loved how the booster gave my skin an extra brightening and healthy glow effect. The staff was really sweet, knowledgeable, and made the whole experience relaxing from start to finish. Definitely recommend if you want that clean, glass skin look.

My Experience with Abdominal Liposuction at This Clinic (December 2025)…read more I had abdominal liposuction at this clinic in December 2025, and I want to share my experience so others can be aware. 1. Pre-op paperwork nightmare: They gave me dozens of pages of documents in English with no Chinese translation and no explanation. Staff just highlighted areas and told me to sign or initial them all. According to California law, someone should have explained the risks, especially if English isn't the patient's native language -- which in my case, it's not. 2. Hidden arbitration clause & pressure to sign: In the middle of those forms was a page waiving my right to legal arbitration. I didn't sign it. But later, when I came back for scar revision, the front desk in Rowland Heights literally forced me to sign it, saying I couldn't get the procedure unless I did. That's completely against California law -- patients have the right to refuse this. 3. No post-op care instructions: After surgery, I was still groggy from anesthesia. No one told my family anything, and nobody informed me when or how to follow up. I had to call myself days later just to get a post-op appointment. 4. No surgical report -- even after 8 months: I requested my surgical report multiple times. The front desk told me only my consultant "Jiajia" could handle it. She said it was emailed (it wasn't), and claimed she wasn't responsible. It's now been 8 months and I still haven't received it -- even though, under California law, I have the right to access it without needing to provide a reason. 5. No one told me I'd have large scars: No one -- not a doctor, not a nurse, not a consultant -- told me that I would have two permanent 2.5cm scars on my lower abdomen. That's something the doctor should have personally disclosed. I only found out after the fact. Six months later, the doctor offered to do a scar revision -- but I had to go under the knife again. 6. Scar revision = more forced forms: Before the scar revision, I was again given forms, including another arbitration waiver. I refused to sign it. The Rowland Heights front desk went through every single page and pressured me again -- saying I must sign to get the "free" surgery. But my original surgery wasn't free -- it was expensive -- so this attitude felt completely unjustified. 7. No follow-up after scar revision: Seven days after the revision, I got my stitches removed -- and then silence. No one followed up. When I asked to schedule a follow-up, the front desk told me only the consultant (again, Jiajia) could help me. But she said the front desk had complained about my attitude -- just because I refused to sign the arbitration waiver. Seriously? 8. Poor communication, unless you're paying: Jiajia also told me I should only contact her if I want to spend more money on a consultation. If I'm not buying a new procedure, she won't handle scheduling. That's unacceptable. 9. Botched stitch removal & wound problems: Turns out, my stitches weren't fully removed. My wound didn't close properly and was still open 2 months later. When I asked to be seen again, the front desk said they wouldn't help me unless I agreed to be photographed. No photo = no treatment. Where is the empathy? 10. Patient rights ignored: Even if I signed a photo release before, I still have the right to say no at any time. Refusing to remove stitches unless I agree to being photographed is not legal under California law. 11. Blaming the patient instead of helping: Another consultant told me the arbitration waiver "must" be signed and blamed the company's training. They said the front desk is just part-time and not responsible. But shouldn't the company be training them correctly? 12. Rude, dismissive behavior: When I tried to explain my concerns, the consultant kept interrupting me and asked repeatedly: "Are you going to book another appointment with the doctor or not?" -- over and over again. I felt completely ignored and pressured. So I walked out. The only staff who showed compassion were a male and female nurse in the operating room, and one kind front desk staff in the Arcadia location. Everyone else acted like they didn't care, especially Jiajia -- who even said, "You're a nurse, you should know!" I'm not a cosmetic surgery nurse -- I'm a patient. I should've been properly informed, not guilt-tripped. In the end, standing up for my rights made me look like I was the problem. But I know my rights -- and if management doesn't take this seriously, I'm ready to escalate and take further action.

This review is for the "new" location they have in Sant Ana…read more I called to ask questions and set up an appointment, the number they provided on instagram was incorrect. I made an appointment for a lipo B shot since they had a deal for it. I paid for a total of 6 shots. Booked my appointment for a 2nd shot on a Saturday at 11:15am. I showed up to my appointment and the clinic was closed. I called multiple times and waited outside until 11:50am. No one showed up or answered the phone. I ended up sending a msg on Instagram and was told the clinic didn't open until 2pm. Why would they schedule an appointment at 11:15 if the clinic doesn't open until 2pm?? I called and made an appointment for a Friday everything went well I got my 2nd shot and booked a new appointment for the 3rd shot. 3rd shot appointment I showed up and AGAIN the clinic is closed. I called multiple times again and waited an hour outside. The next day I got a txt from a number saying the clinic was unfortunately closed and to let them know when else i would be available to reschedule. At this point it's happened 2 times that I been scheduled, showed up, and they are closed. So I asked for a refund for the rest of the shots I didn't get. I was told a manager would touch base but never happened. They kept my money never called me back and didn't provide me the service I paid for.

I wish there was a zero for a rating. Horrible place for procedures. They're not professional at…read moreall their resources aren't good.

This place has been my go-to spot for the past 7 years, and I can't recommend it enough. Joseph…read morealways takes such great care of me -- every concern I've ever had has been handled with professionalism and attention. What I truly love about the team here is that they never overdo anything. They enhance your natural beauty so you still look like yourself, just even more confident. Their products are high quality, and you can absolutely feel the difference. They also run monthly promotions and offer great deals, which is always a plus! I confidently recommend this place to all my friends and family. If you're looking for a team you can trust, this is it.

I came in specifically wanting my midface/medial cheek area near the nose treated because I was…read morelooking for a softer, more 'baby face' look. That was my main concern. During the consultation, I was talked into treating my temples and overall facial structure instead... The doctor conducted the consultation and guided the treatment plan, but did not perform the injections himself--another provider completed the procedure. The result feels more like structural enhancement rather than the soft, fuller look I was hoping for. I wish my original goal had been prioritized instead of being redirected. It honestly felt like going to a makeup artist, asking for a specific look, and then having them do something completely different based on what they think looks best--instead of what you asked for. What was most frustrating was the follow-up. I reached out after my treatment with specific concerns and questions. While they did send a general follow-up message, it redirected to another promotional offer and asked me to text with concerns--but when I did, I didn't receive a response. For a treatment that might require multiple sessions and trust, communication is really important. Unfortunately, I didn't feel heard before or after the procedure. Overall, the experience felt misaligned with my goals, and the lack of direct response to my concerns was disappointing.