I'm honestly really disappointed with my experience. My boyfriend and I drove a long distance for…read morethis appointment, only to be turned away over a strict policy with zero flexibility or understanding. While I understand businesses need policies, the way this situation was handled felt very cold and transactional rather than client-focused. There was no effort to accommodate, reschedule reasonably, or offered to wait while she finished up other clients. It felt more about enforcing rules and keeping a deposit than actually valuing a paying client's time and effort. After spending time, gas, and planning around this appointment, being dismissed so quickly was frustrating and honestly left a bad impression. Customer service should still matter just as much as policies. We gave ourselves 1.5 hours to get to his appointment. We thought it would only take 45 minutes max to get there coming from Santa Monica but there was an accident which caused us to be 2 minutes late and she still did nothing to accommodate his appointment. Terrible customer service

I drove 1.5 hours for my appointment just to be turned away for being 3 minutes past their grace…read moreperiod--for a 10-minute service. That alone is ridiculous, but keeping my full payment on top of that is completely unacceptable. This business has zero regard for its customers. No flexibility, no understanding, just quick to take your money and deny service. It feels like a complete cash grab. Terrible customer service and a horrible experience overall. I would never come back and strongly recommend going anywhere else.

Dr. Lin is the best doctor I go to him for all my fillers and Botox his specialty is the sculptra…read moreand hyaluronic mix I got such good results and I hardly work out like o said he's the best look no further then Dr. Lin

Best surgery office, clean the Ladies at the first Desk are amazing with comforting! Saving the…read morebest for last Dr Anew is very honest won't let you do anything you don't need. I will definitely be coming here all the time. You also can't beat his prices and he does it allll!! Thank you again

Laseraway has been an amazing experience overall for me. In comparison to some of the other ones…read moreI've been to, this location is by far the best! Miranda and Rai deserve a raise they are some of the best staff I've ever been blessed to encounter! I am currently getting my tattoo removed and hair removal on 3 different locations and the process has been so easy and smooth. Will keep recommending this place to everyone!

Tip: If you go to their website and enter your information, be prepared for a phone call by the end…read moreof day from a representative to help you book an appointment for whichever service you are looking for. I wanted to get a cover up done. However the artist told me my current tattoo is too dark to get any color work done and suggested I get some lightening done with laser removal. Which brought me here, laseraway. I saw a deal online about a discount and thats what sold me. I've been a client for over 2 years for laser tattoo removals. They use a technique to try and determine the length of treatment. I provided my history of the tattoo and location, size, etc. and they determined it would take about 17 sessions to fully remove it. I originally purchased 6 sessions with numbing and I didnt see any progress when it came to my 4th or 5th session so I added 4 more. Now, my sessions are almost coming to an end and I am on my 7th out of 10, the nurse said that it will all he gone if I added 3 more sessions afterwards. So a total of 13 sessions. Even with the numbing cream, each time, the laser will intensify to break down the pigment of the ink and deeper into your skin. They provide you with eye protection and a stress ball. They also provide cold air as they move the laser on your tattoo. Once they are done, they will provide you with some ointment, wrap, and an ice pack if needed. After each session, they recommend a longer healing time. I went from 3 weeks, to 4, 6, 8, 12...etc. so it doesnt get done immediately. My last 3 sessions will probably be 4 to 6 months apart. The reception staff are friendly and will try their best to upsell other services to you. Other than that, the facility is nice and has great air conditioning.

I recently tried the newest Ultherapy treatment at Daling Medical and honestly had such a great…read moreexperience! The whole team was super kind, patient, and welcoming from start to finish. The clinic is professional private, and very comfortable, so I felt relaxed the entire time. Everything felt modern and professional, and they explained every step carefully. Most importantly, I'm really happy with the results so far. Definitely a lovely experience overall -- would happily come back again

I've been coming here for facial treatments and always have a great experience. The staff is…read moreprofessional, friendly, and attentive. They never hard sell products or unnecessary treatments, which I really appreciate. The clinic is clean, relaxing, and my skin always feels refreshed after each visit.

My first consultation was so quick and easy. The employees are so kind and have great…read morepersonalities! My first treatment was SO quick I didn't even realize it was over! I'm so thankful for a quick and easy process! 6ish session updates: I am still very very please with Removery. The pain level increased a tiny bit, but it's still so quick! I'm in and out in 12mn. Emily is so kind and patient. She takes the time to answer all of my random questions, is honest about treatment duration and what I should expect as the laser intensifies. I appreciate that she offers breaks if needed, longer ice pack time and tips to make the process as a whole more comfortable.

I absolutely love removery and I'm getting motile tattoos removed at the Pasadena location. The…read morestaff are the kindest people. Location wise it's easily accessible with the large parking lot and right off the freeway. Their quality of care is unmatched, although the procedure itself can be painful, they give you ice packs and breaks to make it easier.

Got my lip blush done with Tiffany and it was the best thing I did. I've always had very thin and…read morepale lips so it looks like I just don't have any lips. I didn't want fillers, so the other option was color and I'm so glad I picked Tiffany! She was very professional, gentle, thorough, and meticulous. She doesn't rush anything to finish a job but takes measure in making sure everything looked good. The procedure was pretty painful but bearable and she made sure I was comfortable the whole time. I may be back to get my brows or eyeliner redone with her!

Absolutely satisfied with my new eyebrows! I had previous work done on my eyebrows and since I…read morereached out to Tiffany, she was very professional and did an awesome job with my color correction. She is very talented and meticulous. Natural-looking results and exceptional service. Highly recommend!

It's been a little while since I wrote a review here and I think it's time I write one again. I've…read morebeen going to Dr Yu for YEARS and I am still just as obsessed as I was the first day that I walked in. Dr Yu is not just a Dr, he's an artist and takes so much pride in doing a job well done. It's nice knowing he won't let a single person leave without them feeling totally satisfied and beautiful. Everyone who works the front desk is so nice and kind too. They always greet you when you walk in, say bye when you leave and answer all of your questions. I love this place so much and writing this review is making me want to go back this second! I also just read in another review someone commenting on easy to locate, plenty of parking and a beautiful waiting area. I don't normally think of the logistical things, but I can second all of that! You can also grab tea or water while you wait : ) Thank you Dr Yu and Kat!

I always come back for all my skin treatments and injections. Echo always takes care of me and SUE…read morealways does an excellent job with all my treatments. I got the hydro facial today and my skin feels so clean and amazing. Premier has the best customer service, l deals and treatments in general. I've been coming here since 2019 !!

My friend and i came here for some treatments and emsculpt. The staffs are so so so welcoming and…read moresweet. The store is soo beautiful and nice! We really enjoyed our time here for our self-care day. Everyone is so attentive, careful, and professional. They have a lot of services available and the prices are great. They also have amazing eyelash tech upstairs for anime style, which i really love. I will definitely be coming back and more often. 10/10 recommend milan medical!!!!

From the moment I walked in, the whole team is wonderful and very friendly. Dr. Chen was so…read moreknowledgeable, professional, and gentle. My nurse, Ellen, talked through every step, made sure I was comfortable, and I'm so pleased with how natural and amazing my results are. My frown lines are gone, but I still look like me, just refreshed. The office is clean, modern, and welcoming. Ellen explained everything, answered all my questions in Korean, and made the whole process smooth with very little pain. The clinic is top-notch, and I will be referring everyone I know. I'm a client for life!!!

I did a lot of research about picosure as I want to get rid of my freckles and sun spots. Dr…read more Sophia offered me a consultation and she gave me recommendation of the type of treatment I should receive. She is very professional and patient. I completed 2 of the picosure treatment, and a lot of my freckles and sun spots are gone! I am very happy with my results.

The Pico laser is amazing! I was concerned about the large pores on my face and my enlarging mole…read more I was told that it didn't work on moles, but I was determined to try anyway. My skin looks more even, and my pores are much smaller and my skin looks smoother. At first my mole became larger and darker but after 1 week, the top layer of the skin flaked off and my originally raised mole became smaller and less raised. I am so happy with my results.

I first met with Odette for my evaluation, and she totally got me. Every tiny concern, every what…read moreif? in my head. Keep in mind, I'd never done any treatment before, so I was equal parts excited and terrified coming in. Odette guided me through all of my emotions during Morpheus. I laughed, cried, questioned my life choices, and maybe even had a tiny existential crisis . The overall results for me were amazing, but not exactly a walk in the park, a little discomfort , and patience is required. The results come gradually, but TRUST ME its soooo worth it. Gayana handled my remaining botox and chin filler. My chin is officially living its best life. I loved how she respected my no lip filler rule without making me feel bad with zero pressure, zero judgment, and zero FOMO. Thanks to these amazing ladies, I feel like I just unlocked the next level of me.

Absolutely unprofessional and unsafe practices…read more I came in for an underarm laser hair removal appointment after being on vacation about a week prior. I mentioned possible recent sun exposure, and the nurse appropriately advised that we should wait for safety reasons. However, I was then told this would be considered a cancellation and that I would either forfeit my session or pay a $50 fee to keep it. That is completely unreasonable. Procedures that are unsafe should be treated as safety-related postponements, not standard cancellations. The situation escalated when the manager, Sarah M, got involved. She was immediately defensive, dismissive, and blamed me, claiming pre-appointment instructions are sent with each appointment reminder (see screenshot, they were not). She also said it's listed in the policy that if we can't do the procedure due to safety it's a cancellation (I have a saved PDF from today's date that does not say this). Instead of resolving the issue professionally, she was confrontational, unprofessional, and inconsistent with the information I was given. What was most concerning was that when I asked to reschedule safely or discuss options, she responded with "so you want me to do it then?", implying a willingness to proceed despite the known safety concern. That is extremely alarming. This is not how a reputable practice operates. Patients should never feel penalized for declining treatment due to safety concerns, and it should never be suggested to proceed under such circumstances. Due to the safety concerns and unprofessional conduct, I will be reporting this business to the appropriate regulatory boards, including the Medical Board of California, the California Board of Registered Nursing, and the Department of Consumer Affairs. I would not trust this practice with my care and will not be returning after this experience. (This review has nothing to do with my nurse, Odette, who is amazing.)