I'm honestly really disappointed with my experience. My boyfriend and I drove a long distance for this appointment, only to be turned away over a strict policy with zero flexibility or understanding. While I understand businesses need policies, the way this situation was handled felt very cold and transactional rather than client-focused. There was no effort to accommodate, reschedule reasonably, or offered to wait while she finished up other clients. It felt more about enforcing rules and keeping a deposit than actually valuing a paying client's time and effort. After spending time, gas, and planning around this appointment, being dismissed so quickly was frustrating and honestly left a bad impression. Customer service should still matter just as much as policies. We gave ourselves 1.5 hours to get to his appointment. We thought it would only take 45 minutes max to get there coming from Santa Monica but there was an accident which caused us to be 2 minutes late and she still did nothing to accommodate his appointment. Terrible customer service read more

Mayumi Aesthetics - Tattoo Removal Near Me - Arcadia, California

I drove 1.5 hours for my appointment just to be turned away for being 3 minutes past their grace period--for a 10-minute service. That alone is ridiculous, but keeping my full payment on top of that is completely unacceptable. This business has zero regard for its customers. No flexibility, no understanding, just quick to take your money and deny service. It feels like a complete cash grab. Terrible customer service and a horrible experience overall. I would never come back and strongly recommend going anywhere else. read more

Mayumi Aesthetics - Tattoo Removal Near Me - Arcadia, California

If I could give this lady and HER DAUGHTER WHO DOES FACIALS AT THIS LOCATION 0 stars I definitely would. This situation that I'm about to talk about has happened almost a year ago but it's something that I will never forget about since HER DAUGHTER wanted to play with my money. When I was seeing her daughter for facials I had got one of her promo packages for facials which was $100 basically for 6 facials throughout the year. First facial everything was good second facial comes along I was running late. I texted her to let her know the situation I had going on and that I was on my way and immediately she was so rude acting like if I was fully canceling on her. She started ranting about how she's been set up for me and it's unfair for her to be ready for my facial and I'm running late blah blah mind you I'm going to be 5 mins late from her grace period that she already allows. Boom she cancels my appointment. I thought it was so unfair since I was communicating with her from the jump and it made me sad she could t be understanding but it is what it is. Her business. Everything was okay after that incident and she said she would still honor my package with this message "Hi Serenah, I just wanted to message and let you know when you're ready to book your next appt in your package to please let me know and I will get you in. I do want to note that I will continue to honor the rest of your sessions that you purchased from me on Black Friday (as all packages are non-refundable which is stated in your invoice) but after your package is over we will go our separate ways as client and service provider. Unfortunately due to the circumstances with you not following through on your scheduled service today and wasting my time again I feel like this is the best route for us." Cool. I texted her a few days after letting her know that I would want to use the rest of my facials for the end of the year because my birthday is in December and who wouldn't want to get a facial for their bday and again of course she's obviously holding a grudge and she was rude. She decided to terminate my package for whatever reason and was telling me that I have to go through her MOM , when it's HER FACIAL BUSINESS NOT HER MOM DOING THE FACIALS and then she tried telling me that she's going to give it to my sister. Personally that's just not how I am. That's my earned hardworking money so I expect it to be handed to me and given to me not to anyone else and definitely not having to go through her mom but again it is what it is and it's her business lmao smh. I arrive to their mother daughter business. I do arrive a little late but I was expecting her mom to be there since it's a business? But I guess her mom had left by the time I got there. My sister was there getting a facial like she said and ally heard me come in so she stepped away immediately she has attitude written all over her and mind you I'm calm not giving no type of attitude but that's just the way ally is so immediately I started giving the same energy. She starts off by telling me I'm late and her mom left already so I'm telling her well okay I still showed up so I need my refund and she's basically telling me that I will not get refunded because I didn't make it on time to talk to her mom. Things got a little heated on both ends. She was looking me up and down like a weird ass b*tch I don't know why she felt the need to do that. She was giving very unprofessional overall and obviously doesn't know how to handle people's emotions let alone her own. She kept refusing to give me my money and at the point I was just over it cuz there's no winning or compromising with this grown little girl lmao. I will still gladly take that money back which I should still receive since I only got one facial out of it. Overall I would say show up on time and go to your appointment with your mouth locked because I feel like if you open up to ms. Ally she will use it against you if you do one little mistake regarding her business. But yeah f%ck this business they have to the MAX and I'd slam that door over again if I could for playing with my fkn money tf. She also burned my skin one time with a mask she put on me and told me it was normal but I feel like she did that shit on purpose idk why. That mf was burninggggg and I have sensitive skin smh read more

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Image having to wake up and look at this POS tattoo every morning. Thanks to Carl Grace I do. I was so bummed out I didn't want to get worked on for years... Until I ran into Johnny Q one day at the gym. I showed him what I was stuck with and ask if there is any hope for fixing it. He replied there's always hope and told me to come down to the shop and meet his wife. I'm so glad I did. Nat, Johnny and I came up with a plan. Since then she has been removing the ink with her magic wand and it will soon be gone with a clean canvas for Johnny to work with. Believe me or not I actually look forward to my removal session every 3 weeks. I can't thank Natlie enough and can't wait to finish getting this $h#t work off my arm. I highly recommend the same process to anyone in my situation!!! read more

Mayumi Aesthetics - Thanks captain Carl Grace for this awful tattoo - Tattoo Removal Near Me - Arcadia, California

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I had a terrible experience here with tattoo removal. So apparently after 10 sessions the sessions are free. I was at my 6th or 7th session the last time I went there. After that we scheduled an appointment, Natalie never sent me a confirmation the day before like she did every other session and didn't even try to reschedule. I have tried to contact her a few times to schedule my next appointment and she has just ignored my messages on Instagram. The best part is that she was actually really nice in person yet decided to do this to me. I spent over $700 dollars to get this tattoo removed and you can barely tell. My free sessions were coming up and she just disappeared. I waited a long time to write this review to give her a chance to respond to me. Thanks Natalie ! You are definitely a special person read more

Mayumi Aesthetics - Tattoo Removal Near Me - Arcadia, California

A friend of mine posted a small video of his tattoo removal on IG with Natalie. I started following her and watching her work then decided to book an appointment. She answered every question I had. Natalie is very professional and awesome at her job. I purchased her tattoo removal services, I had a awesome experiences, she gave me her professional advice on healing time and when I would be ready for a cover up. I highly recommend her services. She is priced extremely competitive, and the parlor itself is very clean and well kept. 4 stars! read more

Just got back from visiting Nataly, at the Inkshop beauty Parlor and I am super happy with my new look!!! I came in for a lip filler and a double chin fat dissolver. I was first greeted my Melissa (such a sweet heart) and was asked to fill out some documents before starting my session. (There is plenty of Parking in the back, very nice and clean place) I was very nervous since I had never done the hyaluron pen, but let me tell you it was totally worth it!!! Nataly is amazing and beautiful, I asked her a few questions regarding the services and got all my questions answered. I felt completely at ease while getting my lip fillers done. I don't show any bruising, very slight swelling and I am actually able to drink out of a straw (not like other fillers I had done previously years ago). I also did the double chin fat dissolver, It's a bit too soon to see any results but I am pretty sure I will be satisfied. Inkshop beauty parlor, has gained a loyal patient and will soon be back for tattoo removal, facials and fillers!! Thank you again Nataly and Melissa!!! So ladies, here is an update of my lips. My lips went back to normal two days later after I had them done. I am a little disappointed, due to the fact that they had also advised that they would raffle a free lip filler after Black Friday and never did I see any update of who the winner was. I reached out to both Nataly and Melissa and no response. I also reached out to Nataly, and advised that I showed no difference in my lips and she said that it was due to the fact that I didn't drink a lot of water and my body must have been dehydrated. Yes, I did not drink air of water before my lip fillers. Since I had started a diet that same day I got them done, I began to drink almost about one gallon every day. The good thing is that I only paid half price since they had a sale going on. If you don't drink a lot of water, I do not recommend this needle free option. It will be a waste of money down the drain (especially if you pay full price). I have scheduled a new appointment with someone else that does them with the needle, so I am hoping for better results. read more

Mayumi Aesthetics - Lip filler - Tattoo Removal Near Me - Arcadia, California

Inkshop Beauty Parlor is one stop shop. From tattoo removal, teeth whitening, lips, eyebrows.. great vibes and positive atmosphere this is the place to come.. Ive had 2 tattoos removed, teeth whitening and lips.. You leave feeling wonderful no matter what service. You come for.. Natalie is a true professional and takes care of here customers. read more

When doing anything that is permanent to ones body, doing research is extensive, and choosing the best in the industry is what one desires. I happened to want to get some new tattoos, but while researching Johnny Quintana I came across the tattoo removal and micro skin pigmentation that Natalie is by far amazing at. I scheduled an appointment with Johnny, and when I walked in the experience was by far the best I've had. I've been tattooed since the age of 14, have came across many shops, but it isn't only about the Shop. It's also about the professionalism, the atmosphere, and the professionals working there. So, as we designed my back piece (Johnny and I), I asked Johnny about the tattoo removal as I wanted to also have ink done on my entire front torso, but wanted some removed. He looked at the work, and said it could be done. I asked where Natalie was located at as I had not seen she worked in the same Shop, and he said "She's here, do you want to get it done now?" I said yes, and it was quick. I had my first laser session, and spent the rest of the entire day getting my back tattooed. Both make you feel very welcomed. I started the laser sessions in August. Her expertise is exactly what I was looking for. I then asked Natalie if she could work on my scars with the micro skin pigmentation, and she was ready to start on it. Always discusses the procedure, and any questions I have with honesty. My scars took away from my confidence, and now I feel renewed. She does amazing work. Nonetheless besides the work, the atmosphere of the Shop, both Natalie and Johnny have made me feel like family. The entire staff is awesome, I now recommend my friends to come, and I have been a frequent visitor. If you want the best look no more, and you will not regret your choice when you choose to go to Natalie. read more

Natalie is definitely the best best teacher ever!! I took her Hyaluron Pen course which by the way it's amazing and I totally recommend everyone to take it.! Natalie take her time explaining everything and answering all the questions we have at all times. She starts her class getting to know us which makes you feel very comfortable and ready to learn. She's such a happy soul, very positive, energetic, full of life, loving and so smart. I had a great time during her training, she explains everything step by step answering every question that come into mind. We learn everything first and then it's game time, it's a hands on training. Of course you have to do the procedure and get it done in order to understand how it works and it feels so when it time for you to go and be on your own you can really explain to your clients the process of the procedure. Natalie is inspecting at all times and helps you to archive an amazing outcome and keep your client happy. I can honestly say this is the first of many courses I'll take with her, she's the best at what she does and you're in great hands learning from the best or the best!!! don't think about it any more and set your appointments to get a course with her, you will not regret it!! Her kit comes with her pen which it's the best I'm in love with it so hurry up and sign up for any of her courses .!!! #queenofink read more

Mayumi Aesthetics - Hyaluron Pen - Tattoo Removal Near Me - Arcadia, California

Today I had tbe pleasure of taking the online Hyaluron Pen course with Natalie and let me tell you I'm so glad I took this step. Not only is Natalie extremely educated on all things fillers for the pen, but she explains everything so you completely understand everything to the t. She answers every question with no hesitation. If you have been looking into taking this course go for it you can't go wrong. read more

This will be the first review I have written on Yelp, but definitely felt that Natalie deserved the recognition. I am in the process of getting a tattoo removed and will be moving forward with receiving a tattoo as well from the shop afterwards. Natalie is courteous, professional, and very easy to work with. Her prices are very fair and the quality of her work speaks for itself. During this time of COVID, she ensures that her shop is up to standards with regulations and I feel very comfortable bringing myself into her office. She's flexible with appointments and will work with you to ensure you receive not just the best results, but the best experience possible. Although tattoo removal is not a painless process, Natalie provides an environment where I know I am in the best of hands. read more

I was referred by a friend to the ink shop beauty parlor For whitening teeth session. It's easy non invasive Quick results. Given I'm a everyday smoker coffee drink. Staff is friendly and knowledgeable.Natalie is your go to For information and service. absolutely wonderful overall and would definitely recommend to everyone!!! read more

Where do I start ! its crazy how fast time flies honestly. And to think that I've known Natalie for over four years now probably more. I think I originally DM'd her end of 2016 going into 2017 by finding her on Instagram. I had been looking left and right for a tattoo removal place. In fact I went to Dr. Tatt off originally for a consultation and it was all so lame; the fact that you get bumps on your skin after the removal and have to wait over 7 weeks for a follow up is ridiculous!!. So with that being said I decided to get a consultation with Natalie. Once I came into the consultation I left with ALL my questions answered and I felt very comfortable and confident in her work. I loved the fact that she was straight forward and super knowledgeable. I then decided to buy a promo from her which came with 10 sessions. Unfortunately due to sooo much acrylic in my old tattoo I have been over the 10 sessions. Though, Natalie has been very professional and has gone above and beyond to make sure my tattoo is completely gone. I'm super excited that I can now wear open back shirts. I do want to mention please be patient, tattoo removals wont be gone from one day to another. Also, the best part is that your skin DOES NOT get water puss bumps like with Dr. Tatt off, just saying. I highly recommend Natalie for tattoo removal. Now for this second part of my review not only have I met Natalie as a Client but I have had the pleasure to meet her as an instructor. I decided to take on board the new Hyaluronic Needleless Lip Filler course and let me just say that she is amazing in teaching others. Everything in the course was informative and hands on. The best part is that the class ratio is small. When I took her class it was just myself and another class-mate so you really get to learn a lot on a one-on-one basis. And you get certified !, and leave with forms of everything you have learned in class that day. In conclusion, not only do I recommend Natalie for any service you may be thinking of getting but I also recommend her as an instructor. Her love and passion for what she does over exceeds your expectations. Thank you Natalie !! #queenofink read more

My name is Jack, and I wanted to leave this review because Natilie is truly amazing at tattoo removal. So let me explain why so all of y'all can come here and get your tattoo removed properly ! So basically I have my entire body tattooed back, chest, whole arm, over 150+ hours of work. So I know tattoos, and I'm very knowledgeable on tats. Years back I had the bad choice as many people do of getting a few bad semi small tats on my left wrist. I went all over the place to see if I could get my tat removed and all the places I went to, dr tat off ect... We're rip offs!! All those stupid mainstream places were a waste of money! And also all those places turn down the laser down low so those places such as dr tat off rip you off and milk you hard. So let's bring this back to Natilie now, basically I found her through a friend and let me explain why she is amazing and should be the only laser removal artist that you should go to. First of all PRICE, the price is fair. Second she is very knowledgeable, her and her husband are both artist and very knowledgeable on all tattoo related topics. Such as ink types and tattoos in general. Third with this in mind she knows exactly how to treat your tattoo and laser it CORRECTLY ! Fourth, she knows what strength and how to laser you leaving me at least with no scars ! No scars people. Finally overall she is amazing and knows exactly what to do to remove your tat. Be patient and listen to her, just like a tat it takes time, but if you stick her sessions you WILL get results with no scaring or weird results. So again if you want your tat gone go TO NATILIE !! I'm telling you she rocks ! So personally to Natilie thank you for everything you rock! read more

So glad i found Natalie, she's very friendly, knows what she's doing.....also the prices are reasonable. Today I had my consultation but since the price was flexible I decided to start my sessions and I can see already the results. Im looking forward to my next session. Thank you Natalie keep with the good vibe and work hope this is not the last time we work together read more

This place is a hidden gem! I was so hesitant going in to get my tattoo removed because it is retouched I thought it's not even possible. But walking in Natalie welcomed me with a smile and answered each question happily! She didn't judge the mess on my wrist but gave me realistic expectations and gave me a detailed overview for the whole process. She is so sweet and knowledgeable I am so glad I went here for my removal instead of a med-spa. She made me feel so comfortable and I left knowing I can call her afterwards if I have any questions. The prices are so worth it too which is a bonus. I can't wait to go back for my second session! read more

I finally found the courage to write this review after I started to see people speak out about how rude and unhelpful Natalie actually is. I had a simple tattoo removal consultation. I got there on time (7 minutes before my appointment) and waited to be seen. Once my appointment time rolled around I was still waiting. 10 minutes pass and another coworker of hers enters the building. He acknowledges me and carries on. 15 minutes go by and I am still not being seen by her for some reason. Mind you she was with a customer but had already finished with them before my appointment time. 20 minutes go by and she comes to the waiting room and STILL does not acknowledge me!! She starts chit chatting with the coworker that had just walked in.... They talk for like 5 more minutes and that is when she decides to acknowledge my existence. She then takes me to the room and the consultation was, I kid you not, 50 seconds long. $50 down the drain because I sure as HELL won't be coming back. Check out the other review about the lady who had seen her for a removal and had so many sessions done and her tattoo still looks like she got it done a few days ago. She does not have the proper equipment for tattoo removal! You'll keep paying and paying until it's too late and you've realized you spent almost a grand on NOTHING. Stay away from here!!! read more

Great price and impeccable service. Truth be told, it hurts. No other way around it but hey, you're looking to get some ink removed for a reason so suck it up! Thankfully, Natalie is there to talk you through it and keep your mind busy while the work is getting done. So far we are in a couple of sessions to date and I am extremley happy with the serivce. read more

Natalie performs miracles! She is such an incredible person, you'll figure it out as soon as you talk to her for five seconds..she cares about you as much as her work and is such a perfectionist, to the client's advantage. I followed her posts on IG for over a year and finally braved my way in. I shouldn't have waited. She takes such good care of you and in my case, my new brows. So happy, totally a client forever and highly recommend Natalie! read more

She does amazing work and explains everything to you. I'm so happy with the Microblading she did on me...

I went to Natalie a few weeks ago to have my brows microbladed. She did an amazing job on me. I was very nervous about the procedure and the end results of course. Natalie made me feel very comfortable and she explained the entire process along with what to expect with the healing process and after care. I highly recommend her services plus Natalie is very charming and a true professional at what she does. read more

I came in for laser tattoo removal from Natalie and what an amazing job she did on me! Quick and professional and took care of me because I'm a cry baby! Thank you Natalie you are amazing!!! Left shoulder ready to be covered up!!! read more

Oh where do I even begin .... I've been going to Natalie for a year now, I can remember my first session like it was yesterday. I was really nervous about the pain but the minute I met her she instantly made me feel so comfortable she was honest from the start explained how everything goes and the after care etc.. once I sat on that chair she asked how I was doing, at the time I was going through a really difficult time in my life and was in tears. She let me vent and gave me the biggest hug and from there I knew I was in the best of hands. She's not only good and her many talents she literally puts you FIRST as busy as Natalie is she will take the time to ask how you're doing before even starting the session. She truly cares about her clients it's more then just a "job" to her. I'm beyond blessed to even know her. She has a heart of gold I can go on and on trust as I say this .I highly recommend her shop my tattoos are almost gone thank you Natalie for everything !! read more

I have had 3 sessions with Natalie for tattoo laser removal, and each time I went she was always sweet and professional. Natalie and Melissa always make me comfortable and at home. With each session I can see the difference ( my tattoo is almost completely gone!) and Natalie is always gentle and makes this painful procedure easy to get through. I would definitely recommend her to anyone who needs the services that Inkshop beauty parlor has to offer. read more

If you're reading this you're at the right spot! I come to this shop to get my tattoo removed with Natalie. I have a big piece I want gone and she was the only one who took the time to learn about me and what my goal is. On top of that she didn't charge me an arm and a leg. The shop is always nice and clean and the whole staff is awesome. I'm about 3 sessions in and I'm seeing fast results. I felt insecure about my tattoo piece but she's helping me be me again. If you're looking for real results with genuine people, your search is up! read more

I took Natalie's virtual Hyaluronic pen training and it was amazing!!! I couldn't have asked for a better instructor!....she's very educated, patient,understanding and well organized! Not to mention beautiful . I can't wait to take her advanced class .......I totally recommend her class fo sho! read more

First and foremost I have to say, Natalie is beyond the sweetest human being I've ever met. I've had the privilege of being both a client and a student in the many courses that she offers. I've had hyaluron filler done twice with Natalia and I've taken two courses with her. She has a great deal of knowledge in the "beauty world of aesthetics" helping women look and feel their best. Natalie is very professional and walks with you every step of the process. She keeps you completely informed and explains everything to a tee. Her staff holds a five . I highly recommend Inkshop Beauty Parlor for all your beauty needs and training. read more

I was so nervous about getting my tattoos removed but Natalie makes it so easy every time! She talks you through everything & makes you feel so comfortable. I highly recommend her to anyone looking to get their tattoos removed! read more

Mayumi Aesthetics - My results so far! - Tattoo Removal Near Me - Arcadia, California

I waited like another reviewer for quite some time to post a review. Natalie was referred to me by a tattoo artist. I went to Natalie a total of three times. I went to her to get the tattoo removed from my lower back. After the third time, I showed the tattoo to the artist that referred me. He and a few other artists mentioned the black outlining should have been way lighter (I showed them a before picture) and they all mentioned there was ZERO difference. After their comments, I contacted Natalie and she got extremely defensive with a complete attitude. If I'm paying $250 a session, I want to be sure I'm getting what I'm paying for...instead of remaining professional and answering any questions or concerns, she got EXTREMELY rude. This chick definitely needs to pull her head out of her ass. After that, I decided not to invest in the process with her because I no longer trusted her. The size of my back tattoo is fairly large, it took her less than 6 minutes at most to treat (I always kept track). When I started the removal with a new artist, let me tell you the DIFFERENCE. They numbed the area which made the process way more comfortable and it took them longer than 6 minutes to complete a treatment and I could see the difference after 2 treatments with them. I waited to get treated elsewhere before I made an honest review. I'm glad I didn't give Natalie my business and hard earn money. She was taking advantage no doubt and now I understand why she got defensive. Natalie is super shady and does NOT care about you as her client, she cares about the money... I'm glad I figured out what she was about and invested elsewhere.. If you're smart you will to. I'm not too sure how reliable some of these "5 star" reviews really are.. the more people I spoke to in the industry and told them my experience.. They all knew EXACTLY who she was and was not at all surprised. There are WAY better artists out there, do not waste your time and money on her. read more

Was absolutely nervous about doing tattoo removal just because I wasn't sure if it could be done but Natalie ensured me I would see results. My first session was a small 5 by 3 inch piece on my back and I couldn't be more happier with the result of the first session. My 2nd session was on my full back piece. Results are showing! Thank you Natalie!! read more

Im receiving tattoo removal treatments from Natalie and this is the most progress I've seen and I've been to other tattoo removal companies that's worked on the same little tattoo I wish I wouldn't have wasted money before and just have gone to her she always makes me feel comfortable and she's real cool down the Earth person. I would recommend her to anyone any day. read more