We hired this company to produce custom uniforms for our gym, including multiple shirt styles,…read morecolors, sizes, embroidery, and detailed printing requirements. Before placing the order, I made it very clear to Moonty that this was a detail-oriented project. We provided organized artwork, visual examples, and a detailed spreadsheet outlining exactly what was needed. We even put two different sets of uniforms in two different bags-- Moonty assured us that everything could be handled and completed by a specific date. Unfortunately, the biggest issue was the complete lack of attention to detail. Despite having clear instructions, the final products did not match what we requested. Designs were incorrect, colors were wrong, and numerous details were overlooked. Out of 50 shirts, 19 had errors. We spent a significant amount of time organizing and communicating our order, only to receive products that did not reflect the instructions we provided. The project was also not completed by the promised deadline. We were given a specific completion date by Moonty, but the order was delayed. Throughout the process, we were told about other priorities such as Father's Day, graduations, and World Cup-related orders. While we understand that businesses get busy, customers should not be promised timelines that cannot be met. To make matters worse, we were originally quoted one price, but when my husband arrived to pick up the order, the price had increased! The same thing happened with hats we brought in for embroidery. We were told they would be ready by a certain date, only to be contacted at the last minute for information that had already been provided and then charged more than originally discussed. What was most frustrating was the lack of accountability. When we pointed out the mistakes, Moonty told us it was not his responsibility to review the spreadsheet we provided. That response was BAFFLING. We created the spreadsheet specifically to ensure accuracy and avoid mistakes. If detailed instructions are not being reviewed, then what is the purpose of providing them? We were patient, accommodating, and understanding throughout the process. Mistakes can happen. Delays can happen. But when an order is delivered late, nearly 40% of the shirts are wrong, the designs don't match the approved vision, prices change unexpectedly, and no meaningful effort is made to correct the issues, that's a serious PROBLEM! Moonty wasted our time and money. If you have a simple order, you may have a different experience. However, if your project requires accuracy, organization, attention to detail, and accountability, I would strongly recommend looking elsewhere.

Customer service is awesome He help to the way what I want…read moreand how I wanted to have print on my shirt and plus his input

The men who helped me at the Copy Shop were so patient with me. I am 81 years old and am not…read more"techy". I did not know how to download my document to them to have it printed. They explained the process to me and I was able to email my manuscript to them. They printed my work very quickly and the end result was so well done and professional. I will use them again!

This shop is great. I needed to make a couple laminated color copies of a pdf file. I called them…read morein the morning, and it was ready in the afternoon. They were both perfect. Can't ask for anything better. Great, friendly service. Highly recommended.

I needed a trustworthy company to help me move from the US to the UK. Luckily, I found SDC…read moreInternational! They are knowledgeable and professional, and I felt confident in their ability to get my stuff from point A to far away point B! I was especially impressed with their packing (my husband had boxed up our books, but much of our art etc was still on the walls)- they did such a speedy and efficient job! The communication between myself and the company was also excellent - my questions were answered expeditiously, and all of my concerns were addressed. Becoming an expat is challenging in every way, and I am so grateful to SDC International for making the physical movement of my stuff less painful

Hey y'all. I just wanted to pop in and say that I'm very happy with my experience with SDC…read moreInternational Shipping. It started with the initial phone call with Christian. He gave me information on the transfer of residency and scheduled a survey to determine the cubic feet I needed (which I had no clue about). I then met with Tim who was an honor to speak with because of his knowledge and experience. This is why we decided to move forward with SDC. The movers came to our home, wrapped my belongings, and protected all of my furniture professionally which I highly valued. They packed all of my weird shaped items that I had no clue on how to pack. The logistics manager that worked with me is named Patrick. He was beyond amazing from start to finish. The delivery the team was beyond professional and everything went smooth. They unwrapped everything! They also reassembled my furniture and put my items where I wanted them to be placed. I strongly suggest using this company for your next international move. Thank you so much to the SDC team! I'm going to tell everyone I know about y'all!

I could not be more satisfied with the service that I received from Custom Video. Michael was…read moreincredibly patient with me while I sorted out the last issues with my film and he went above and beyond to make sure I was fully satisfied with the product before it was sent to print. Another thing that sets this company apart, according to my research they are the only company I have found that doesn't have a minimum order quantity so that is very nice as an independent filmmaker who doesn't need a crazy amount of copies straight away. Overall I am very pleased to finally be holding copies of my first film in my hands. I highly recommend this company to anyone looking for quality custom DVDs.

ABSOLUTE SATISFACTION GUARANTEED! He did such great work on all of my old old Hi8s and small…read morecassettes. As well, did great with my mini-dvds. Digitized an old disposable camera for me too. Very professional and calls to update me. Fast fast fast turn around time, only taking my work 3-4 days to complete!

Review #837 2025-009…read more Parking: located behind shop off Marine Ave. between Sepulveda Blvd. & Oak Ave. to the west of Coast Music. Watch out for the steep entry (especially if your car rides low)! Dial Instant Printers is a local family-owned commercial printing & graphics company that provides traditional & new print technology with superb customer service & high quality work at competitive/budget-friendly prices. I first worked with Roger Martin, Owner, in 2024 for my managers' Lunar New Year card in the Year of the Dragon. My manager switched print shop but also one that they used before: Dial Printers in Manhattan Beach. We corresponded by emails & phone calls to execute 250 cards (family photo in the front with well wishes on the back) & 250 envelopes with the return address printed in the same font as the message. The original artwork was simple, & Roger provided feedback to elevate & execute my manager's vision, adding some oomph with red foil on the dragon & 2024 year on a heavier card stock without increasing the initial quote by much. Fast forward to 2025, I wasn't sure if the LNY family card would happen since I reminded my managers that Lunar New Year moved up a few weeks to late 01/2025. It was decided last weekend that they were going to design a card. What!?! Yikes!! The eldest daughter created this year's LNY card (Year of the Snake) & delivered it Monday night; this year's family pic was more casual than their professional photos in years past. I emailed & followed up with a call on T, 01/21 if it's remotely possible for Dial Printers to execute 250 cards & 250 envelopes (without the return address & no foil work) -- keep it simple & deliver by COB F, 01/24. According to Yelp, their hours are a straight 9-to-5, & we were texting past 9:00 PM. Roger & team were able to complete the job within 24-hours after my text approval. They probably didn't start production until W, 01/22 & I picked up the cards on Th, 01/23, around 11:00 AM. Wowza! There was leftover heavier card stock from another project that he upgraded this order for the same price! The LNY cards looked & felt more regal. Grateful for the early delivery, this gave me plenty of time to prep the cards for mailing the next day. However, it was too good to be true. Why? There was a slight shortage (~6%; 9 recipients without a card, including the extras count) so I was unable to send a handful of them. I immediately notified Roger Friday late afternoon, & asked if he can make-up the shortage by the LNY Eve. He was able to make-up the difference + extras (10 sets) for this printing glitch by the morning before Lunar New Year. I picked up the cards & envelopes shortage, & sent out the balance of the cards by late morning; the stamps will be postmarked before LNY. Yasss! This is important in Chinese custom: don't be late!! Yes, there was a minor hiccup; however, Dial Printers did everything they could to make up for their mistake. I've been cleaning up the file cabinets & found previous LNY cards... I can see the changes in design & card types, added details, & workmanship over the years. Under normal timing (7 - 10 business days lead time), there have been no errors, & Roger's been generous to pad the order with extra cards & envelopes. His prices are competitive & more than fair IMO, so the family returns annually to work with him. Dial Instant Printers has excellent service, delivering a quality product with a quick turnaround time at a very reasonable price. The only downside is there are no weekend hours, but Roger does a thorough job of keeping us posted on the production status & may deliver earlier than the anticipated date... that's what I call excellent customer service! Highly Recommended: For quality, affordable, & quick turnaround print jobs, look no further than Dial Instant Printers to execute your printing needs!

Roger is the best - TOP NOTCH Service - I had a project that had a lot of pressure and he guided me…read morein the right direction to execute it with kindness and professionalism. Took care of all the little details and didn't leave any stone unturned for what I needed getting done. Will come back here for anything printed - always.

David and team were absolutely amazing, did a great turnaround on our business cards, and…read moreunderstood the needs of a small business. Helped me pick the right quality of card stock, and the value was unbeatable.

I needed a large order of credit card sized plastic cards with rounded edges. He delivered within…read morethe promised window and they looked great! Turns out I messed up on the graphic and he went above and beyond to help me modify the existing cards so I wouldn't have to reorder. His creativity really helped me!! Highly recommend him to make your order well worth the low price!

This is the ONLY place to go for all of your postal needs!! My husband and I needed to get a Loan…read moreDoc signed / notarized and Zack went above and beyond for us!! He came in early to help us get everything done correctly. I've also gotten my passport photos taken here (which I learned you can't have your shoulders showing or be wearing a white shirt - that's a heads up for those of y'all that didn't know that, like me!) Not only does this place have friendly workers, the owner, Zack, is THE BEST!!! I highly recommend coming here... tell your friends too!! P.S. THEY SELL THE BEST STAMPS HERE TOO!!! ;)

I brought in a small amount of paperwork to be shredded. The young man who helped me put the…read morecontainer with the shredding onto the scale and gave me a price. I asked if i had to also pay for the weight of the container. The owner (I think) told him to just put the papers onto the scale without the container. I thought this was odd, as the place i used to go would weigh the shredding in the container, then weigh the empty container, and subtract that from the total weight. I didn't think about it at the time, but i did not get to see them put it into the shredding bin. It's not a guarantee that it's secure, but i feel better when i see it go into the shredding bin.