Worst latte I've had at a Biggby. Worst latte I have ever had, actually!
I ordered a Teddy Bear latte. I asked for it hot- it was barely lukewarm and tasted 'off' immediately. I felt ill very shortly after I started to drink it. Because it tasted quite off, I really consumed only a small portion. It's a good thing I didn't consume more- I had stomach cramps, intestinal issues and I vomited afterwards.. the milk or other ingredients clearly weren't fresh.. the milk and probably other ingredients (whip cream) were contaminated and honestly, watching the baristas prep the latte, they didn't seem careful or clean at all.. I'm not surprised the latte was bad..
While I was sitting down at a table, I noticed very dirty, stained carpet, scratched up dirty walls, dirty tables, trash cans all over the dining area sitting right near tables, not where they belonged.. the bathroom was also filthy and didn't appear clean.. the entire floor plan, decor and layout seemed haphazard and dissimilar to any Biggby I've ever been in before.. I actually felt as if I should contact their regional store manager about this incident but didn't bother as my husband was having surgery the seem week. I actually regret that I didn't contact the regional manager to alert the management to these issues but I was just too busy.
The cafe has a very odd layout and haphazard decor.. they were old tables with chairs stacked atop (it was 1 pm) , trash cans scattered along the dining room floor by tables with at least one trash can overflowing with trash, no comfy chairs, artwork, fireplace or anything like what you typically see in a Biggby.. the retail area looked picked over and not well stocked, and the windows were dirty.. the restroom lacked toilet paper and was kinda messy..
Oh, and they were located in an area where cell service is pretty much nill. Did they have wifi? I can't say, it didn't seem like it snd my phone kept turning off while trying to take photos.. I couldn't text, call or use any wifi or data in this particular cafe.. this is odd! Literally, I could not get online in any way/ my new iPhone was essentially useless.. I couldn't use the apps or any phone options etc. My phone battery drained rather quickly after this brief visit for whatever reason and it was fully charged..oh, and the location is in a nearly vacated, old strip mall obscured by other buildings and a dumpster directly in front of it.. why the heck is this the location for a Biggby??? You can't see it from the road!! I'd like to add they had built a nice, brand new Biggby cafe on State in Davison years ago and closed it... and now we get this crappy location as an alternative? No thank you!! read more