Most disgusting coffee I've ever had! All I tasted was over sweet slush without coffee, or flavor! Will never go back! Over-priced too!

I love most Bigfoot locations, but this morning, this location was horrible. When you have a line of cars and a "Walk Up" sign on your window, DO NOT tell me to walk to the end of the line of car owners who choose to not move into a parking space AND expect me to remain a loyal customer of you. Also, you would not have such a long line if you moved faster or retained more employees. Bye! P.S. if you hate the line of cars at bigfoot Java, go to B&R on 1st in Federal Way. They are WONDERFUL to their customers. read more

This isn't about this location, the girls and the coffee here are lovely. Pacific Highway stand does not have a way for reviews yet and I am very upset over this stand!! Corporate is really screwing these poor girls over!! I loved this company but I'm so Disappointed!! Ever since the Pacific Highway location opened, I've been going there because I loved that there's a Bigfoot close to home. But. This location is clearly not important to the owners AT ALL!!!! No signs to show it's a big foot, it's the only location with NO MENUS, I can't redeem my loyalty points here because NO ONE WANTS TO SET THEM UP FOR SUCCESS. It still says Jumpstart on the building! I feel for these girls, I sat in line while at the other side window, they were being BERATED for not being Jump Start anymore! Like that's their fault! Corporate truly needs a reality check. These girls put up with far too much with little to no business! I'm trying to continue giving this company a chance but there's No Way I'll keep supporting you guys if this is how you treat people who want to work! You all deserve better from a well loved and popular company. read more

I'm somewhat of a coffee snob and this place is my kryptonite. Super good service and drinks! Seriously take all of my money bc I could live off of their coffee for the rest of my life. I've had a few not so great experiences (no place is perfect) but with how much I go there that's to be expected as the service industry can be vicious at times. So give grace and kindness to the people making your drinks and food because the person in front of you could have been not so nice. :) read more

Went last night and there were 2 cars on one side and 1 at other side. We must've waited 20mins and still no movement. The lone vehicle in the other lane gave up and left just before we did. When we pulled around, there was only one person making drinks. So sad because the drinks are so good here. Also, we've been here about 5-6 times each time ordering up to 4 drinks, just checked my points and I only have 2 drink points, with the amount of drinks I order I usually get a free drink at Gravity Coffee . Looks like we might be going back to Gravity read more

This is my stop everyday , sometimes twice a day . All of these lady's are so nice and know how to make a drink AMAZINGLY delicious .

They make awesome frostbites! I usually do a peppermint mocha and it's cheaper than Starbucks plus the staff is always friendly and the line always moves pretty quickly! I highly recommend you give them a try if you haven't yet! read more

I stopped in the drive thru & grabbed a white chocolate mocha w/raspberry and the drive thru ladies were super cool. I liked the vibe that they gave off and my barista asked if I wanted my drink hot or cold which I never thought of before. I stuck with my hot beverage and she whipped it right up and got me on my way. If I am in this area again I am going to make it a point to stop by. I really enjoyed my super quick, made to order drink and was in/out within 5 minutes even with a car ahead of me. read more

Recently discovered Big Foot Java (Puyallup location) and fell in love! Yet, since we live in Federal Way it isn't the nearest.. this one is. We've been at this location 4 times now, and i don't see us coming back again. The girls are always super nice, BUT they're so slow!!!! There are always huge lines and they take their sweet time. Today, if I was able to leave the "line" I would've, but we were stuck between two cars.. and we waited, I'm not kidding.. 28 minutes. We timed it this time, and it was just ridiculous. There were 3 girls inside working, it shouldn't be 28 minutes, to work two lines.. yes people may offer multiple drinks at a time; but not 28 minutes worth. At this point, I'd rather waste more gas and drive to Puyallup, (the longest we ever waited was 5 min, and they were super busy). read more

I stop by to get Red Bull it was hot so I ask cup ice they said not allowed give ice. I order bagel they did not heat up or give knife to spread cream cheese . read more

I pull up behind this white car and waited for so long . The lady look at me and continue to talk to who ever is in that car . They took for ever!! I had to reverse and go to another big foot . read more

I star, these guys need to keep up the paste, each customer 5-7min I don't recommend spending time here when there's a line read more

Yummmmm! Love this place. Told the nice girl working the other morning that I wanted something that had lots of coffee and caramel but not all the calories lol. She recommended the Mythical Mocha with all sugar free syrup and it was bombbbb. Will be coming back for the friendly service and boss drinks! I also like that you order when you actually pull up to the window so you can have a conversation with the barista. Much easier to communicate what you want verses going through the Starbucks driver thru where they can barely hear you. read more

The coffee here is just pathetic. After a mouthful I asked the girl to replace my Americano by something which had "coffee flavor" and she offered to add some flavored syrupy stuff. They have lots of that, and that would be fine if that was what somebody wanted. Toffee, mint, strawberry, Frufru, et cetera. I didn't want that. I just wanted a coffee flavored drink. I said as much to her, politely. Then she offered an extra shot of espresso, the base of what they use for the drink. I saw her use fresh grounds and run steam through it and pour the stuff into my cup. There was no change in flavor. It was bland, weak, underwhelming. I asked whether they had different beans, meaning tastier beans. She said no. They use the same grounds for everything. So this business uses the cheapest godawful grounds to produce something so disappointing. Here, in the one US state with the headquarters for companies with so much good coffee, this coffee stand out in the boondocks of Federal Way misses a terrific opportunity to sell memorable drinks. I was reminded of the feeling you have when you tell yourself, "Motel foyer coffee will be ok, just this once." Motel foyer coffee is bad but it has more flavor than here. You grin and bear it, rather than grin after having enjoyed it. read more

24 hours a day and always great service. The regular drinks are just okay but the specialty stuff is great and I appreciate the options. They also have huge cups for the blended and iced drinks, which is so nice when I am heading out on a road trip for work. read more

Excellent service. This is my go-to place for a nice pick me up when I'm not craving Starbucks. Mythical Mocha. Enough said. Oh, I need to elaborate? Without a doubt, my favorite (and surely yours once you try it) is the blended Mythical Mocha. You'll have to ask for it to be not too sweet, otherwise it's a fountain of sugar topped with syrup and whipped cream. The baristas are usually pretty cool, too. read more

It's great that they are open 24 hours. Sitting in a very long line for sometimes more then 30 minutes, frustrating. They make excellent drinks, usually the customer service is decent. The cards they give you to track your drinks are good quality cards, if you lost your house key and need to get in. You are supposed to "register" your card online. VERY funny. Been trying to register this card for a week, "something" always goes wrong, and for some reason I personally CANNOT get past the first Home Screen. I have tried every way possible, nothing is working. Also frustrating. Finally decided that the rewards are just not worth all the effort I have put into trying to register this card. I buy at least 10 drinks a week from big foot, a free drink once in a while is not going to keep the dent out of my wallet. Make sure you register your cards everyone, or you will never know if you are due for your free-bee!! Hopefully you will be successful with that!! Otherwise......it's only money, right? Lol read more

Had the unfortunate displeasure of coming by on a Sunday around 1 a few weeks back and I was "helped" by a blonde with glasses, I pulled up and she was already upset. I asked for my mythical americano iced with no milk. When she gave it to me it had milk in it so I asked what she had made me. She said she made me an iced mythical mocha and when I polity resaid my order she said I ordered it wrong and said to order it like that in the first place next time so it goes quicker. She then was slamming things around as she remade it, gave it to me slamming it into my hand aggressively and took the money no have a good day. read more

I like Starbucks. Good, consistent coffee and service. But when I want a little extra kindness in the morning, I go to Big Foot Java. The baristas are all of sunny disposition, even on the rainiest of days. I like the selections and their names, many based on the Sasquatch, whose mythology kept me frightened throughout childhood. Now I just want to see a Yeti--for real. Big Foot Java takes me one step closer to that goal. With whipped cream on top. read more

BigFoot Java - Big Foot Java at the end of 320th in Federal Way. - Coffee & Tea Near Me - Federal Way, Washington

The customer service here was overwhelmingly mediocre. The barista who served me had an attitude with me as soon as I pulled up to the window. Not only was the customer service terrible, the drinks were lackluster as well. Overall it was an extremely disappointing experience BigFoot Java is one of my favorite spots to stop for coffee but i sure won't be stopping at this location again. read more

Really nice coffee shop in Federal Way. The drive through has a window on each side of the building so they can serve multiple cars at a time. I can't recall the names of the drinks I had but they were part of the menu. Really good. My husband and I made several visits for their coffee drinks during our recent visit to Washington. read more

I love Bigfoot Java but a lot of the evening baristas at this location can't make a mythical mocha the correct way to save their lives

Friends drove me to this quaint and unique drive-thru coffee shop on the way home from an evening martial arts class last week. This coffee shop stood prominently on the corner of the intersection, with its cabin-like architecture and eye-catching signature "Big Foot Java" footprint logo. There was no parking-both sides of the shop have large, drive-through windows (one could park at the 7-Eleven nearby, but I did not see a walk-in counter at the Java). The menu was tall, but readable from the car, with a view of the display window of goods on the shop wall. I liked how the menu was separate from the ordering window, so there was no pressure to get an order out while viewing the menu at the same time. One barista worked both windows that evening, the shop interior was clean and very organized. Our barista was polite and friendly, asked a few questions about our orders to make sure we received our coffees with the right amount of extras, made-to-order. There was another car being served on the other side, our waiting time was average. My tall white mocha with an extra shot of espresso was good. Thanks for the first visit. I'll come back and try another coffee soon. read more

Coffee was terrible, customer service is somehow worse. Would not recommend this place on my worst enemy. Or maybe just don't go in the morning? Go in the afternoon when they decide NOT to chat up with every single person and keep you waiting. Want fast service, just go else where. read more

I love this stand The line always moved quickly The coffee has great flavor, baristas are friendly and I love that they have discounted kids sized drinks read more

I love Bigfoot Java! I have been getting my coffee at this location since it opened. I would like to see some other milk alternatives offered, such as hemp milk or oat milk. Especially in light of the drought in California and the fact that 80% of almonds are produced there and this is a very water loving tree. read more

I go to this place almost everyday and I order the same thing every time and the lady knows that I get so when I pull up she sees me and she starts making it without asking me what I want and it's amazing, I love everyone working there, they are so friendly. I get the red bull coconut, blue raspberry every single time. read more

The whole staff are Great! Especially the morning crew of Angela and Claire!! After being at work all night, they lighten up my morning with lot's of laughter ! The reason for the long lines is because of the service and quality of Coffee/Drinks! You don't see lines at other Coffee drive thru's!! There is a reason why! read more

Always friendly, fast and tasty. The pastries are great. The ladies are always in a good mood. I get something different most of the time and it's always good. read more

Let's be honest. I don't need coffee every morning to start my day. But these ladies always make me smile. I don't even care what crazy coffee drinks they make me. I get up early everyday just to get a dose of the great energy from this coffee stand. Thank you ladies. You're the best. read more

For a chain coffee stop, this one is one of the best. Coffee is good and orders are accurate, the ladies who work there seem to be kind to everyone regardless of gender which a bonus! I will be back to this location of Big Foot Java. read more

Claire is the best worker there. She makes every drink so quickly and always has a smile on her face. Whenever I have a bad day, she always seems to make it better. She should honestly just win employee of the month every single month. Go visit her if you can! You'll get the best service read more

Best Bigfoot location! Super fast baristas, perfect drinks every time and...THEY ALWAYS REMEMBER WHAT YOU ORDER

Amazing service with quality coffee. My only issue is that I when I tipped my barista she said on my next visit that she couldn't receive that tip because it was more than our coffee bill. Hope this can be fixed because she was the absolute sweetest and one of the main reasons we go to this location. read more

Horrible wait. They spend time talking to customers while people wait inline. I waited 29 minutes to be exact last week and almost 40 minutes today was waiting to order my coffee. Behind me was a line of cars backed up on street because the line was so large. Almost causing accidents. When I pulled up I only had 3 cars in front of me. That's almost 13 minutes per car I had to wait. Never again will I go this this location!!! read more

I went to the Edmonds location on 6/11 around 1am. I work at a nearby healthcare facility and had a 7 drink order for some of my coworkers who have had a long week. The lady working had a terrible attitude and was slamming things around while making our drinks. She missed a drink and messed another one up, and when I politely asked her to remake that one, that I am paying for, she slammed the blender down and didn't acknowledge what I had said. At the end, I told her she had missed a drink, and she just looked at me for a second with a nasty face and went on to make it. At the end, I said thank you, and she shut the window and did not say a word. Here is my opinion: you are being paid the same whether you make 1 drink or 7. Why the attitude? And before you say she is having a bad day... this attitude is consistent and I actually stopped going to this place because of the attitude. I tried coming back and killing with kindness, tipping well, but you aren't going to get a tip with that attitude. Last time visiting this coffee stand for good! Sad because this is the only one open for us night shifters at the local hospital. My coworkers are disgusted in behavior as well. read more

Really bad service, I been here a couple of times since it's close to my house but never going back again. They have given me wrong sizes, and my Frappuccinos with no coffee. read more

Woke up craving a red bull and figured I'd walk over and get one turns out you can't be served without a car?? Though that was ridiculous seens every auburn location will serve you.. Shows that the barista simply don't care about the satisfaction of there customs. read more

The specials here are so cool and I LOVE Redbull Italian Sodas!

Always great service and delicious drinks. The staff is a super cute group of young people that seem to enjoy their jobs. Service is always the same no matter what time of the day I go. read more