After growing increasingly frustrated with my current storage company's ridiculous fees and…read moreinconsistent pricing, I started researching other options and I'm really glad Stor Self Storage came up on my radar. What immediately stood out was how clear and transparent their pricing is. Their current promotion (first 5 months half off) was too good to ignore, and on top of that, their insurance rate is about $5 cheaper than what I'm paying now. Those little things add up. I submitted an interest form, and the property manager called me first thing the next day, which I really appreciated. We went over pricing, lot sizes, and availability, and I was assured they had my preferred unit size available (I'm planning to go up in size at this location). The best part of the conversation? Even though I'm not quite ready to move yet (likely within the next month or so) I was told they would still honor the promotional pricing whenever I'm ready to move in. That flexibility and honesty went a long way. So far, the experience has been very positive and professional. I'll be sure to follow up with another review once we've moved in and everything has settled, but this was a great first impression.

Being nice, this place sucks. The company generated a receipt showing the confirmed moving date…read more When we arrived, the master lock was still on the unit and there was no customer service. Incredibly unprofessional, terrible service. If you're looking for a storage unit company, this really isn't it.

Words can't even begin to describe the incredible level of service provided by the staff at New…read moreBraunfels Storage. I could write a novel about Kandi and how sweet and pleasant she was to work with. I recently filmed a video to propose to my girlfriend and needed a storage space to get a particular look for my shots. Kandi received my request online and reached out almost immediately. She was unbelievably helpful from beginning to end and I seriously can not sing her praises enough. On top of providing great customer service, her interest in what I was working on was what really stood out. I honestly think she was just as excited about the video proposal as I was! I feel like I gained a true friend in Kandi, as well as the rest of the incredible staff there at New Braunfels Storage. Thank you so so much!! I would not have been able to pull off the amazing video without your help!!! By the way, she said YES :)

Place is marginally clean and had grown since opening. Every year there is a "nusiance" increase in…read morerates "To strive to be competetive". With all the new climate controlled storage places in the area now, there is more competition so you think priicing would stabilize, right? Heck no... they went up 15% ! I would most definately shop around before making your choice to store here. They are using their location and the new residences building in their back yard to their leverage.. The last place I had was purchased by Cube Smart, they are just as bad and provide a 10 page contract covering them from any liability for your loss if one occurs. Take your money you would spend and build a nice storage building at your home... Over a year it will cost the same then you pay nothing. Buy a high efficency thru the wall 110 A/C unit, insulate your walls and reflect your roof and you will still pay less long term. "purge and choose"

These guys are great, and very responsive to the type of storage needs I required. I would…read moredefinitely recommend them, and was told that they will be adding a whole new adjacent storage site currently under construction... that will hopefully be available this fall.

Great experience storing our 25 foot airstream! This place is always clean safe secure added bonus,…read morethey have a dump site right on location we were lucky enough to get a covered spot I never had to worry about hail! I strongly recommend this location for storing your valuable boat or RV!

Fair and reasonable prices. The location is presentable and well kept with a responsive staff. A…read moreCourteous and helpful and respectful staff are good at returning calls and answering questions.

Very pleasant experience here from the time I inquired to the time I paid my unit to move in. Lisa…read moreis very helpful and more than willing to answer any questions with no attitude... and trust me I have LOTS of questions lol....I'd highly recommend this storage facility it's nice, clean, quiet, and peaceful and convenient here and the units are great prices on top of that they offer good deals, if you want quality you'll definitely get it here!!!!:)))

Great variety of units at a good value! Absolutely excellent response when I needed some help with…read moreminor issues moving in. Some units newer than others, but the property and the management team are outstanding!

I drive past this place all the time so when I realized my Christmas decor was taking over my…read moregarage, it was naturally the first place I called. Best decision ever! Not only were they the cheapest in the area but Liza the girl up front is the absolute sweetest! She got me a unit quickly and is always available if I have questions. The unit itself is a perfect size at an amazing price! The lot is very well maintained and open 7-7 everyday. I have referred all my friends and family members. I went with the smallest regular unit and it's perfect for my dozens of Christmas boxes. My sister went with a temperature controlled large unit and she fit the entire contents of her apartment in it! If you're looking for a storage unit on this side of town, this is the place!

Mark was very helpful, communications great! Storage unit reasonably priced. Thermostatic…read morecontrolled units. Variety of sizes and choice of inside access or outdoor garage door like access.

The facility is well cared for and maintained. Mark the GM is kind, professional and efficient! I…read morecan frankly say that in the three years I needed their services there was not a single time I spoke with Mark that you could not sense his smiling on the other end of the call. The groundskeeper always friendly and waving at everyone! From start to finish, just easy, they are my go to storage facility from now on.

Love the ease of this place. No long term contracts, keypad entry and great customer service…read more Highly recommend!