Such dedication by Deanna to make sure we got the unit best suited for us and made it easy for us…read moreto accomplish our wishes. She is warm and personal but yet professional all at once. Amazing Employee!!

Went to Public Storage on Broadway to take some boxes for Storage. Jesus, the customer service rep…read morethat was on duty. Sunday was excellent. He was able to help me and answer all my questions and went out of his way to ensure that everything was taken care of.

Great service! Andrew was very helpful and patient. The facility was very clean and easy to access.read more

I've had many Storage units through the years.and by far this is the best place ever. James is…read moreawsome,always friendly always goes out of his way to make sure that he coves all my needs. James goes above and beyond every time I talk to him.. The facility is extremely clean and tighty every time I visit. I never see any bugs or cobwebs. anywhere. I like the security codes for the gates and in to the building I just up grated to a Large your unit. I see you no reason to rent anywhere else it's been a perfect experience..

This place sucks. Was one day late and they sold my stuff. Don't come to this place heed my word…read morethey will screw you over. Don't come here

Between living overseas for ten years and moving several times during that time, I have come to get…read moreto know storage facilities with feelings of both appreciation and frustration. However, my experience with YSP has been an exception to the latter. Ever since the first phone call when I set up my first two units with YSP, the staff has been exceptional in their help, advice and flexibility. I am now renting unit number five from them in my preparation to move abroad once again. They have always acted in ways that serve my best interests rather than only being concerned with their own needs as I have found other storage facilities often do. They are willing to go the extra mile to insure I want to use continue to use their facility. In my history with other storage facilities, the reverse of this attitude has often been my experience with the facility operators usually threatening the fact that they have waiting lists, yada, yada, yada. Almost forgot to mention that payments are done online and are easy to make. You really won't regret using Your Storage Place. Elray and Bill are tops in customer service and satisfaction. If there had been 20 stars, I would have given them that rating!!

Worked with Donna on settling my account. She was very helpful and a pleasure to work with!!read more

I'm a long-time customer of Public Storage. I currently have 2 units in different cities 1700 miles…read moreapart because I travel for my job. I need to put a vehicle in storage so yesterday I searched for a unit at a Public Storage nearby snd found a 10x30 that cost $250 (!!!) but was "On-Sale" for half price. When I tried to book it, the price automatically increased back to $250. I just got a call from the Public Storage facility and they told me I didn't qualify for the price they were advertising because I was already a customer. So if you are a customer of Public Storage, they think they can blatantly fleece you. Good to know. Fortunately, there are tons of other storage facilities out there. I could move out of my other units PS units but on the other hand, those sites have never tried to take advantage of me.

This Public Storage service is great. For me it is an easy access. Feels safe. The security is good…read moreand Kassie, the manager is awesome. I highly recommend this storage facility.

Lack of professionalism. Payed for a unit and the website advertise it to be a easy process when…read moresigning up for a storage unit alone that all you have to do is show up and use the app to access your unit once you pay for everything. But nope, lost out on one full day of moving because apparently the code in the app is only for the gate, if you have an indoor unit you will require a separate code that's not listed anywhere in app nor was it ever mentioned anywhere on the site or on the documents. Had to call customer service to see how I could get into my unit and they provided me with a secondary code that I need. Despite calling and calling the property manager, no one picked and apparently to see anyone at this location it's appointment only. If I didn't have to move and wasn't pressed for time I would have cancelled my unit and went somewhere else. If you are going to rent here, make sure you call customer service and not the direct number for this location because no one ever answers the phone