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Big Town Hero

3.5 (66 reviews)
Open 9:00 am - 7:00 pm
Updated 3 months ago

Order Big Town Hero Takeout or Delivery

Big Town Hero Photos

Business Info

BIG TOWN HERO ATMOSPHERE

What's the vibe?
Casual
Quiet
Good for kids
Good for groups

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Recommended Reviews - Big Town Hero

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Reviews With Photos

Gatorade Frost Tropical Mango - 20oz Bottle
Matthew W.

This place has really good food. The sandwiches are amazing and their bread is amazing. The service is really good and they get the food out in a timely manner. The ambience is nice and clean.

(27) Turkey Bacon Avocado
Natasha K.

If you're here because you are contemplating order on a delivery app.... Don't do it! Drive to the store and order it there. Prices are about $3 higher to offset the greed of these delivery services. Go straight to the small business and support them dollar for dollar. We were choosing between our favorite Jersey Mike's or trying something new with Big Town Hero. I am so glad we took a chance on Big Town Hero instead. The sandwiches are THICK, you can taste every singular ingredient and it's a great value. It's not mushy even after having it delivered. We were not that impressed with the Mac salad though as it tasted a bit like something I'd get from Walmart in the big tubs but the sandwiches are a win! If you're contemplating, don't think about it further! Go in and order now!

One of the best sandwich spots known to man. Make sure you stop by.
Terrance S.

Everytime for the win. From the meat choices, bread, and old school sandwich vibe, Big Town Hero is a food staple in Portland. I miss the downtown Portland location. The portions are incredible, toppings are abundant, and so much more. I tend to go with a Turkey/salami combo that always pleases. Make sure you support.

#25 Large (minus the half I ate) as a meal. Totally delicious!
Cory B.

An underrated gem of a sandwich shop. I do delivery driving and have popped into this chain a handful of times, finally decided to try it for myself. What a sandwich! Im a big guy 6'5" and 300 lbs, so I usually have to order a large portion to fill up. Today I tried a #25 Classic Club on cheese bread (because what better to judge a store on than a "classic"?). I ordered the Large size (14.50 as of 10/2/2022) and paid 3.50 to make it a meal, which included a medium fountain drink and the option of chips, potato salad or macaroni salad. All I can say is: Wow... first impressions are important and Big Town Hero just knocked this one out of the park. Maybe the first impression you get of a meal is the visual presentation. This is one of very few "fast" meals I've ever had where the product delivered to the table looked as good if not better than the advertising/menu board. Also, the balance of vegetables to proteins was spot on and the dressings were detectable in reasonable amounts without being overpowering. One other thing I was impressed by is that the slices of cheese are appropriately thick (in my opinion many food vendors have shrunk their product: ie cheese is cut so paper thin that it barely crosses the palate when eaten, not so here good folks!). If I could find something to nitpick about, maybe we would mention that the bread was a surprise (but not in a bad way, just unexpected). The bread here is like biting into a cloud. Very light and fluffy. I'd rate Subway's bread as a 50/50, kinda middle of the road between fluffiness and chewy.... And Jimmy John's like about 30/70 less fluffy and more chewy, then Big Town Hero's bread is like 80/20....very fluffy and very little chew to it, but that's not to say it isn't wonderful, just a surprise! In summary: good sandwich, very generous portions, a little pricey but also extremely good quality, I'll be back to try more in the future.

Just enough dressing for a few bites

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2 months ago

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1 year ago

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3 years ago

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3 years ago

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4 years ago

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2 years ago

Love the food! Friendly staff! Quick turnaround on orders too. Great place to stop for lunch

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2 years ago

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6 years ago

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9 years ago

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4 years ago

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4 years ago

Good service and friendly atmosphere. Love my tuna melt sandwich! They have variety of all type of healthy foods.

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7 years ago

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7 years ago

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5 years ago

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5 years ago

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3 years ago

Great friendly service. Speedy, too! The orders are always correct and taste delicious.

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8 years ago

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17 years ago

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5 years ago

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7 years ago

This place CONSTANTLY runs out of things - usually bread. I mean c'mon you're a SANDWICH place. Sandwiches are just okay, mediocre at best.

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7 years ago

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8 years ago

Excellent sandwiches. The bread is incredible, the price is fair for the freshness you get. Blows subway away

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15 years ago

Good stuff good price. I enjoy the Ruben and the chx ranch! Sooo god!

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8 years ago

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Ask the Community - Big Town Hero

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Tanaka - it says.. Hi! My name is Pork Katsu Sando baby

Tanaka

(37 reviews)

We waited a while after our online order time but it looked busy and understaffed so it was…read moreunderstandable. But wow the sandwich was worth it. Thought I wouldn't like the slaw because I usually hate coleslaw but it was unlike any American slaw I've ever had. So delicious and unique tasting, and paired with the crunchy katsu was just delicious. The fries could use some more crunch but the sandwich makes up for it.

This location was a total disappointment. If there was an option for 0 stars, I would select that…read more First of all, this location doesn't have a coffee menu that the downtown location has nor the new sweet toast they posted on their Instagram. This location is also a bit small so not really suitable for big groups. We came on a Friday for lunch and there's only 1 kiosk so it takes a while for big groups to order and I don't think they have a person starting another order if it gets too busy. They were out of a couple of the drinks for the kids menu, which was okay because there were 2 other options. Not once did the staff interact with us or say hello to us. The wait time for the food was ok but the server basically ran and threw the food at our table without ever saying anything to us. I ordered a pork katsu sandwich and the pork was VERY dry. I also ordered it normal but when she threw it on the table, she mumbled something "it's not spicy" and but there was clearly some red powder on it and looked like my friend's sandwich that she ordered spicy. We went up to ask the girl and she said they accidentally put the powder on but it's not spicy and that was it. She didn't apologize or offer to exchange it. I think it's unacceptable behavior and I was in disbelief. They were also out of ketchup and we had a whole table of French fries with the kids meals... I have been to the other location a few times and the food and service was good as far as I can remember, but this location is horrible. I will never come back again and will tell all my friends and family about my experience. 2/9- I emailed the business owner like he requested but never got a reply. Don't need to tell me to reach out if you don't care to email back. Thanks.

Jimmy John's

Jimmy John's

(122 reviews)

$

How does this location have such a low rating?! I stopped at Jimmy John's for the very first time…read moreduring Hood to Coast 2025 and it ended up being exactly what my team needed. Borderline hangry after finishing our first leg, we were searching for food (breakfast or lunch) only to discover most places didn't open until 11am. BUT Jimmy John's was open and that alone felt like a victory. Pulling our giant relay van into the lot, we were surprised to find that this particular location is what looks like an old converted gas station. Quirky but it honestly added to the fun and delirium. Once inside I ordered a #4 Turkey Tom with cheese and I swear the sandwich was made fresh before I even had a chance to pay. The efficiency here was mind-blowing and exactly what we needed mid-relay. The one thing that brought my rating down a star was the water situation. I grabbed a cup and after filling it up twice, I noticed some brown flecks floating around. I'm still telling myself it was just old soda syrup in the lines or something harmless but it was enough to be weary. Aside from that hiccup, it was a great experience. The employees working the morning of 8/22/25 were fast, friendly, and on top of it - if they're always here, then I don't know how people could complain about any wait times. Cody took my order and he was great. All in all, this stop turned out to be a happy, tasty, and speedy surprise during Hood to Coast.

I may be slightly infatuated with the # 7. Italian with Double Meat. One would think that after…read more10 - 15 Number 7 Italian Subs in a row, you would be bored with eating the same sub... One would be wrong. Don't get me wrong, I look at the menu (most times) but I really like the # 7. To the point I question my decision skills but then I take a bite and every bite of every sandwich is amazing. Any doubt washed away. I get mad at myself waiting for my # 7 looking at the menu and all the other decisions I could have made but then you take a bite and all doubt washes away. I really like how fast they get your sandwich ready. In and out faster than any drive through fast food he'll hole could with a legion of High School Kids. The ingrate always fresh and crisp. The bread is amazing. If the ever start selling "Cheesy Garlic" on that bread, I already imagine delicious problems that would create. I'm not telling Jimmy John's to not make it but I am saying, I wish you would.

Big Town Hero - sandwiches - Updated May 2026

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