My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

This auto repair shop must think I am Willie Da Fido around here. They want to charge me $125 to…read morecheck out my truck. I just paid them $700 to replace the fuel pump. Now my truck won't crank unless I relieve the pressure on the fuel line. They took time to tell me my brake fluid needs to be flushed among other things equally an additional $1k. I was planning to go back to get those items fixed. You are not going to milk me. Find another cow. They just missed that $1k trying to milk me for that $125. And they got a bad review from me, which can potentially cost the other customers.

Brought my truck in to get rear diff fixed and ac done. Got it done at a reasonable price. James…read morethe owner is very professional and knows what he's talking about. I'd recommend this shop to anyone that is needing auto repairs. Mr.Kramer the mechanic was very nice, heard in on the issues I was having & got it done fairly quick. also recommended what to do if anything else messed up. 10/10 rating

We purchased a used truck from Orr Preowned three weeks ago. Paul was friendly and easy to deal…read morewith. The dealership said the sunroof would be repaired before we purchased the vehicle. There have been two substantial rains since our purchase and it has an OBVIOUS leak. Now there is water in the floorboard and the passenger side carpet is SOAKED. I have reached out to the dealership to address this and we have received NO HELP or resolution. They have NO intention of taking care of the customer after a sale. You would be better off and wise to AVOID Orr altogether! I DO NOT and WILL NOT recommend these folks!

Terrible service! Stay away from these guys. Heard from others in the waiting room, the same…read morething. Lots of lip service, but not much care for customers--especially if you have an extended warranty. Zero stars, if I could.

Wish I could give him a 100 stars. Excellent service and very knowledgeable. We were traveling down…read moreI20 in an rv pulling an enclosed trailer when we completely lost all power. We were broke down on the side of I20 in the pouring rain. Aaron was our first call and boy he was a lifesaver. He immediately wanted to know what our issue was. He came out within 20 minutes in the pouring rain with a battery to get us enough power to get us off of that very busy, very frightening freeway. Still stuck on the side of the service road Aaron removed the alternator then traveled to the auto parts store to have it tested. When it was determined we needed a new alternator he purchased it brought it back to us and installed it. We were back on the road. I would recommend him to anyone needing service. Thank you Aaron!

This place is Great! From the 1st time i popped in to inquire about repairs for my trailer to…read moregetting them done they were always really nice and pleasant to talk to. By far the Best Prices I had received so if your needing any repairs for your trailer ie flooring, lights axles they can do it

We were on our way back from Colorado heading back to Louisiana. I happened to look back and a…read morewheel on our travel trailer was leaning out. We pulled over and descovered the axle was badly bent. It was Friday afternoon at 3:30 pm. We were stuck. My wife found Wyatts trailer sales online. I called Wyatt's and explained my situation. They didn't have an axle for me in stock but could build me one to fit. I sent over a picture of the sticker on our axle. We were 30 min. away. They would start building the axle right away. We got there and got the axle for a very fair price. VERY nice people and a life saver for me and my family. I got back to the trailer and installed the axle and we were on the road in a less than two hours. The axle fit perfectly. I highly recommend this business.

These folks saved my bacon on my last RV trip. I was parked at my friends house in Lake Gladewater,…read moreTexas plugged into his 30 amp service when I realized my coach batteries were completely drained. I stopped by their shop in White Oak and asked if they would make a house call to diagnose and fix whatever my issue was. They arrived early next day, diagnosed it as a shot converter, ordered a replacement out of Dallas, and showed up next day to replace it and solve my problem. Now that's what I call great service. Hats off to these folks for saving my trip. Thanks again, Steve and Debbie Brooks Phoenix, AZ

Has been accommodating In appointments and prompt…read moreIn repairs. Deals with all types of RVs

I've been here on 3 different occasions and have been satisfied with each visit. As a single woman…read moreit is hard to find a trustworthy mechanic that won't take advantage of my lack of knowledge. The service here is: 1. Honest -- they stick to the facts about your car issues without trying to upsell you. 2. Reasonably Priced & Fair -- affordable 3. Quick -- finished sooner than expected 4. Polite and Professional I've been to other mechanics and got the run around. Not only did these guys fix my problems but corrected mistakes that the other mechanic(s) did prior. I will not look any further for my car care. I found a great place with good service that I can trust.

Excellent service. While it was possibly a bit overpriced compared to big-city mechanics, it IS in…read morea tiny town, and the service alone was well worth the extra money. The two mechanics I encountered were kind, patient, and thorough. These guys more than met my expectations. They charged exactly what they quoted me and checked under the hood (belts, fluids) for free. When I spoke with the main mechanic (Mike, I think his name is) on the phone, he was patient, didn't rush through the conversation, and explained what he thought the problem could be; he also gave a timeline for how long it could take -- a REALISTIC timeline that he met. Excellent, excellent service. I won't take my car anywhere else!

We are full time RVERS, only in town off and on during several months of the year. To accommodate…read moreunforeseen events in both our lives and the folks at Royce's, they rescheduled three times over the course of a year. Yet, they held to their original estimate/quote, and when an unexpected part replacement ended up being required, they found a way to swap out for something on the estimate that came in under budget, and didn't raise their price. More than fair! And the work done looked great. Highly recommend!

I found myself in Longview with some damage to my car. I needed my fender and underpinning secured…read moreso I could safely make it back to Houston safely and with minimal damage from the loose pieces damaged on my car The team at Royce's Paint and Body got me in right away although I just popped in as I passed by. They were able to get me safely back on the road in 15 minutes. Great Team at Royce's. Thank you Gents!