I've always found impound lots scary as they are usually in out of the way places and you feel like…read moresomeone is about to murder you as these places are usually quite desolate. I had to come here to gather all my belongings from my vehicle after a car accident this weekend. I didn't want to be here but this was about as pleasant of an experience as it could be. Lady behind the window processed everything and made me sign a few forms and then opened the secured door for me so we could walk over to my car to get my belongings. I still have quite a few items in my car and she was very kind and helped me with everything. I had to get a bike rack off my car, and she was nice enough to help me. I then also had a phone mount that was help up by my A/C unit and she was able to wiggle it loose. She even helped me carry everything over back to the office and also a 24 can case of soda water I had. After I loaded up my car, I needed to use the bathroom before the long drive back home and she was ok with me using the bathroom. Overall, about as good of an experience as possible! I hope you never have to experience this, but if you do, I hope you also get the same nice lady I had.

My mother who's a handicap woman used my car to drop off food for my sister who just came out of…read morelabor and parked my car in handicap without the placard. Towing the vehicle because there's no placard or handicap plate isn't the issue and is completely legal. However contacting them and requesting to pickup the vehicle which was towed from private property, and has my mothers medicine in the car they said well it was towed after our office business hours and we are closed because it's Friday you won't be able to access or pickup the vehicle until Monday morning. Any legitimate or respectable towing company offers office after hour pickups for a fee or has a way to setup an emergency office after hours service and what I got is a woman who said "sorry I can't do anything but hope that your mother will be fine until Monday morning" and hung up on me

I got a flat tire and called around for a tow truck but everyone was going to take hours... Then I…read moregot on Yelp and found Mr Tire and Juan (owner) was able to come right away with the exact tire I needed. He replaced it for me in about 20 minutes. He was fast, skillful and affordable and I would recommend everyone put his number in your phone in case you need it.

Mr. Tire PHX was absolutely fantastic to work with! They came out the same day to my location and…read moregave me the best price around for tires on my 5th wheel trailer. The team kept me updated with photos throughout the process and made payment super easy. If you're shopping around--save yourself the time and just call them. You won't be disappointed!

Clipped my tire turning a corner this morning and called 'After Hours Auto & Truck' based upon…read morerecommendation from my insurance company (as their service had a backlog of about 2-3 hours). I spoke with Louis on the phone and within 40 minutes Christian was on-site changing my tire. He had it done in less than 10 minutes, and I was on my way. Again, Thanks Christian and Louis. I appreciate it!

I debated whether to respond to the frivolous lies After Hours Auto and Truck posted in reply to my…read morereview. . The truth will prevail! Let me break it down lie by lie. EXCUSE ME, I meant *line by line: 1. The 15 minutes call could have been a lot quicker if I ya'll could tell me what is included in that inspection. I dont think ya'll could have given a straight answer if your lives depended on it! 2. I was not comfortable paying the entire bill when I couldn't get a straight answer of what I was exactly paying for. However, I offered to pay half the night before and half after the work was finished. 3. If you recall, the whole point in getting a mobile mechanic was because I just started a job and I had a meeting in the morning with my director. Which I was very clear on calling ya'll back ASAP after the meeting. Ya'll agreed and decided to make the appt and set expectations that the work would be done. Saving best for last! 4. When I called afterwards to find out nothing had been done. I was scoffed at for asking, "so how do we proceed from here?" the reply, "ughhhh, were busy now." And then silence. There never was an offer to come back out later or even another day. So I think the one truth throughout the entire response from After Hours Auto ans Truck: I told them I am leaving a review of my experience. Guess they took that as a threat. When in reality my intent was to warn others of the awful experience I had with Afrer Hours Auto and Truck. If you treat people right then you wouldn't have to worry about someone leaving a review! It's just bad business. Customers should be warned of yet another unprofessional mechanic!

We lost our rental car keys halfway between Sedona and Phoenix and were concerned about missing our…read moreflight. Uriah, the town truck driver arrived in plenty of time to get us to the airport and dropped us right off at the sky train. He couldn't have been more kind and friendly. We appreciate such great service and were very grateful to him for taking care of us!

As I previously stated run from them. My son's car was damaged and they did it. The zip ties had…read morenothing to do with the bumper. The zip ties are on the undercarriage. The fact that this company doesn't take accountability is disgraceful. The driver has no clue how to tow a lowered vehicle. He struggled for 30 minutes to even get it on the ramp and during that ripped the bumper off. Told my son that he did it and it was going to come out of his paycheck, he admitted it and then lied when he got back to their shop. This business is a mess and clearly doesn't know what they're doing. So don't risk having your car damaged end of story. What you should review is how unethical your business is, and the fact that your driver admitted to my son that he damaged his car and now he's lying.

I was new to the area about over a year ago and this place was recommended to me from a friend. I…read moretried it out and it was the best service I've had. I'm from California and this place is better than any service I've had in the past. The customer service was great and the worker Sam helped out a lot with any questions I've had. In the future I'll be using the place again if I have any issues especially with these prices.

So glad I called these guys! There is never really a good time to have car troubles. I have…read moredefinitely experienced all kinds of car problems, basically since I bought my first car. I have had spectrum of car problems. I am definitely guilty of carelessly leaving my lights on overnight, draining my battery, and waking up to a dead battery before work or class, which is always unexpected and terribly annoying. I have also had a small rock fly into my car, puncturing my AC condenser, while driving on the highway, during the middle of the summer. Not fun when ya live in Phoenix Arizona. This time, I was approx. 25 miles away from home. While I was driving around the area, my car started smelling pretty funky, like, definitely off. So, I found the nearest parking area, popped the hood of my car, and clouds of chemical fumes were coming out-like, I thought my car was going to blow up, for sure. So instead of risking it, I decided getting my car towed back to my place was the best course of action because at that point I had no idea what happened, and didn't want to exacerbate the problem. So I did some googling, called around, until I found 24/7 Rapid Discount Towing. I was happy with the short wait time and super reasonable prices they quoted, so decided to make the arrangements. Within less than 15 minutes, my driver, Sam, showed up. He was professional and personable, and honestly, the service at 24/7 Rapid Discount Towing made my stressful situation a whole lot easier. Reasonable prices, friendly professional people, and overall great service-I definitely recommend calling these guys!

The best service I have ever received. Rick is not only friendly but very caring. Easy to talk to…read moreand brings a high level of comfort to any situation. The quote he gives over the phone is what he ends up charging......... which is extremely fair and reasonable. If you need any kind of lock out assistance or your home rekeyed, definitely call Blue Monkey Lockout. Rick is the owner and does the job great!

Blue Monkey Lockout is the best locksmith business. Rick is incredibly knowledgeable about…read moreeverything locks and keys. He is the nicest guy and amazing response time. I highly recommend this business!

I needed my coils and spark plugs replaced due to a blinking check engine light. Did not know how…read moremajor and urgent this situation was. Sean came to our rescue and had it fixed in a hour. Your company was able to come to me in my time of need and so reasonably priced.Thank you so much for your expertise, and for your time in coming to me to help.

From the owner: Small local family business, with a passion for helping & taking care of othersread more