Before moving to Northern California, we used Big Shot Computer Services for all our computer tech needs. Over the past 9-10 years, Syd, the owner of Big Shot, visited our home numerous times to solve computer technical issues & has worked on our computer remotely from his home, as well. He is always patient & easy going, particularly when my husband or I have a "meltdown" over something we can't figure out or fix; Syd is trustworthy & honest in all of his dealings & his prices are reasonable & fair. We can always depend on him to get everything back in working order. He is responsible & shows up (whether in person or by phone) whatever appointment time has been established & doesn't leave till the job is completed.
Fast forward a year... We now live in Walnut Creek, CA & are still using Syd for our computer needs. He is always available to talk when I call & even if we need to set another "work" time, Syd always comes through. If a phone appointment is made for later in the day, we work together remotely whether to solve a problem or find a "bug", install or reinstall software or just calm my/our nerves.
I highly recommend Syd & Big Shot Computer Services for all your technology needs. Thanks, Syd! You're definitely a "big shot" in our book! read more