While I was in Ocala, Florida, I stiffed a waitperson. That's right -- I left NO tip.
Now, just so we're clear -- I know people who serve as waiters and waitresses, and I know how hard they work. Minimum wage for waitstaff in the US immorally low ($2.13/hour). Because of this, when I go to a restaurant my usual minimum tip is 20 percent of the bill -- and that can increase to 30 percent (or even more) for really outstanding service.
Here's what happened at Big Rascal's on August 25, 2014:
The pulled pork at Big Rascal's is *sinfully* good. It's a unique combination of sweet, sour and spicy, and I wanted to bring back two quart containers of the stuff to Austin, TX, under ice. I walked into the restaurant, which was empty (save for two tables) and waited for 15 minutes to be served. The waitress finally showed up and asked what I'd like to have to drink. I ordered ice tea. I waited another 15 minutes for the tea, which was served lukewarm. I asked for ice in my tea, so she took my drink and returned with a glass full of ice and very little tea.
Now she was ready to take my order. I explained that I was driving back to Austin, Texas and wanted to take some pulled pork with me, and that I had brought two quart-sized containers for the barbecue. She looked at me imperiously and declared, "We don't allow open containers in this store." I responded, "I'm sure you don't allow open containers of alcohol or other drinks, or food which has been bought elsewhere in your store, but these are empty containers and I'd like to take the barbecue back to Austin with me, under ice; and I'd like to order enough pulled pork to fill these two empty containers."
She responded that she'd have to talk to her manager; and I asked if I could have some tea to go with my ice. She brought back a styrofoam cup of lukewarm tea - I guess so that I could pour it into the ice she had previous delivered -- and disappeared again.
Ten minutes later, she returned and said that they could give me a pound of pulled pork, but they slow-cooked their barbecue and they needed to leave enough FOR PAYING CUSTOMERS (as though I *wasn't* a "paying customer"?) and I could get my order at the counter. She then reached over and took my containers, saying, "You won't need these, now!" -- and I grabbed the containers out of her hand, saying, "Like hell I won't need these!"
I went up to the counter to pay, where I received my Styrofoam container of what I thought was pulled pork. I paid, leaving no tip. When I got out to my car, I opened the container and saw I had been given brisket, not pulled pork.
At this point, I was fuming -- and *really* hungry. so I went downtown and ate at Harry's. The kicker: I paid less for a SUPERB dinner at Harry's than I did at Big Rascal's - and I gave the waitress a 30 percent tip PLUS the tip the waitress at Harry's would have received!
I don't care how good the food is -- if the staff at a restaurant believes their food is so good that the restaurant can treat their customers like crap, and expect customers to take this treatment -- WE WILL GO ELSEWHERE, and WE WILL write reviews like this!
THIS EXPERIENCE AT BIG RASCAL'S IN OCALA, FLORIDA WAS ONE OF THE TOP FOUR *WORST* DINING EXPERIENCES OF MY ENTIRE LIFE. read more