Worst customer service on the planet, but excellent ice cream! This place is by far the most incompetently-run business I've seen in years! It's like walking into a farce with characters acting as bad servers lol! BUT the ice cream is really good. Plus it's pretty humorous how bad the workmanship is. read more

Tasty ice cream, nice variety, probably 25-30 choices. Small space, no seating inside, but there's a bench or two outside. Located on Long Wharf, so really convenient if you've parked there. $6.50 for a medium, $5.50 for a small. A bit pricy - probably par for the course in the Hamptons - worth a stop. read more

No wait at 3pm on a Saturday on a hot sunny day. Amazing flavors and really crispy and tasty cones. read more

Big Olaf - a hand holding a cone of ice cream - Ice Cream & Frozen Yogurt Near Me - Sag Harbor, New York

OH MY GOD this is THE BEST cone I've ever had in my whole life. All I got was a twist with sprinkles so I have no idea how this could be this mind blowing but if you're ever in Sag Harbor, this place is a must try!!! read more

Big Olaf - Ice Cream & Frozen Yogurt Near Me - Sag Harbor, New York

Their low fat yogurt is inedible. Rarely can I not eat something past a first bite. This was truly awful-salted caramel and heath bar flavors. Either it was spoiled or someone dropped a pound of salt into both flavors. On top of which, in this day and age, they accept only cash. Very strange requirement as they so kindly direct you to the nearest ATM. Regret having spent my money here. read more

The ice cream is so good and creamy. I recommend the s'mores flavor. Cash only though

It's a lovely location to stop, pick up an ice, find a bench and let time pass you by for a while. We were the only customers in the store, but we felt a little rushed to buy rather than take time to sample or choose an ice cream. I felt as if I had inconvenienced my server. They were not rude, it was just their mannerism. After giving me a couple of teaspoon samples (of which my party of 4 had to share), the server walked away and I had to ask for help again when choosing. There weren't any offers or suggestions coming from the server...actually, the conversation was pretty limited to our questions. Sadly, although the servings were generous, I found the ice creams to be too sweet, lacking flavour and overpriced for what it is. The lemon sorbet needed more lemon, the rum and raisin needed rum (I couldn't taste any). The pistachio was ok - creamy but not as good as what I've eaten elsewhere. The cherry was ok also. If I were to go back to Sag Harbour, I'd probably check out what else is on offer elsewhere. 2.5 stars read more

Some great ice cream and a better option than Buddhaberry! Just remember to bring cash.

Big Olaf is a fond part of my childhood - summers in the Hamptons, swimming at the beach or a friend's pool, bbq dinners followed by an evening in Sag Harbor. There we would walk up and down the main street, window shopping, then grab an ice cream treat from Big Olaf before staring at the huge yachts that were docked at the wharf right next door. Now, of course, with the ridiculous popularity of the Hamptons, the scene has changed a bit. Olaf's, while still serving amazingly wonderful ice cream in so many different flavors (as well as soft serve, frozen yogurt, AND frozen custard) and continuing to make their waffle cones freshly each night (the smell drifts out and down the block...it tempts everyone who passes), has soured in its appeal. The quality of the ice cream, cones, and toppings is still the same and very abundant, but the LINE. Oh, the LINE! It does move, eventually, but the hoard of people outside gives me enough time to pause and ask if I really want to pay that much for a small cup of a flavor (but damn those servings are HUGE!) that I could buy at the supermarket for less and just as good quality. Also, with the summer crowds comes the sour server behind the counter; understandable, but not something I want to deal with as I order five different things for me and my family. The time to go is either early in the season (before the summer renters come) or after the Hampton Classic (when most people have to return to their jobs). However, those times are also when you are less inclined to go out for ice cream. But on occasion it is nice to relive my childhood joy of a waffle cone. read more

What a great place!! I was here last Sunday night and thought I had beat the weekend rush, but I was so wrong. That didn't really matter, because this is a great shop and you don't really feel like you're out in the Hamptons (except when you see prices...then you realize). I wanted to try the frozen yogurt, but went for the vanilla instead. It was some of the best vanilla ice cream I had ever tasted, and I like to consider myself a vanilla connoisseur. Even though the ice cream was great, the service was somewhat subpar, especially for the prices you're paying. First of all, there's no standard line forming procedure. Instead of making good use of space by winding around, the line is apparently supposed to go straight out the door (a fire hazard..). There were also people who got there after I did, but were served first, which I didn't quite understand. Unfortunately,I did not get to try the waffle cone, but will if I am ever in the area in the future. Great ice cream, but they really need to step it up when it comes to service. read more

I'm getting totally bummed out that it can't be summer right now thinking about this place. Line straight out the door and down the block during the summer, and you see people turn around and leave discouraged by this....you still think "what are they thinking?" This may be some of the best ice cream I've ever had in my life. The only downside is that they accept only cash. Cake batter is the favorite!!! read more

If you enjoy Ice Cream, make this part of your sag harbor experience. The waffle cones are hand made and warm, the ice cream options varied, the scoops large. You can have toppings beat in to the ice cream. They are cash only and waffle cones start at $5. If your in East Hampton, Scoup du Jour delivers has the same flavors and cones. read more

Visited on our way to montauk. HUGE scoops for your bucks. tons of toppings and mixins. Had to get the waffle cones, there were 3 or 4 types to chose from. OMG the smelI! *yum* interesting to watch them being made. Occupied the kids while we waited. Im plain vanilla but added a ton of mixins. I think they have ever candy bar. you pay just like everything else out there but def worth it. kids had the soft serve. hubbie did a float. not a loser in the bunch. I saw some monster sundaes being made. and they looked gooey and delicious. i'll have to return next day trip and maybe they'll have the chocolate waffle cones!!! Perfect end to a great lunch and a nice stopping point on the drive to "the end". read more

Amazing. Tons of variety with flavors and toppings, combined with HUGE helpings of ice cream makes for instant happiness. YUM! Come with cash, because they don't accept credit cards. read more

3.9 stars Has barely changed in the 20 years i've been going here. On the pricey side for ice cream, but you are really getting enough ice cream for 3 people. Great waffle cones, and pretty much everything you could ever want from an ice cream place. It just feels right in there, like an ice cream place should. read more

best ice cream ever if i lived close i would get it everyday i got cotton candy ice cream on the bottom and birthday cake on top and both were amazing but the birthday cake oh my god so good read more

Big Olaf - pint of birthday cake icecream - Ice Cream & Frozen Yogurt Near Me - Sag Harbor, New York

Ice cream itself was good, especially the Chocolate Lover's flavor. Definitely expect long lines around the block, even on a Monday night in July. Slightly concerned about COVID safety, as the small store was packed with maskless customers and employees. Our server seemed relatively new to the shop, but overall the team seemed to be doing a great job of managing such high demand. Plus, the smell of homemade waffle cones was almost worth the trip itself! Cash only. read more

Though there is a wide variety of flavors, I wouldn't say the ice cream itself is all that exceptional. Addtionally, I found it to be a little too pricey particularly since the texture is a bit off (grainy). And you know how I love the 'all cash' deal, particularly when your ring could easily reach $20 at this place. If you are looking for an anonymous cone on the wharf, this should do, but it doesn't get a ringing endorsement from me. read more

Went here over the weekend. I had read all the reviews and decided I need to try the freshly made waffle cones because yolo. Glad I did because it was delicious. The prices seemed moderately expensive but you pay a premium for the location which I felt was all right in this case because they pulled through. I got the mini waffle cone (which I recommend since its the normal cone size and you can save a dollar) with pistachio for $6. I loved seeing all the real pistachios in the ice cream and the flavor was great. I got single scoop and they give a pretty good sized serving. I was really happy with my ice cream. I can't wait to go back and try more. I wonder if they make it themselves? I also liked the location a lot. It was near the wharf kind of hidden away. I got my ice cream and then took it to the little windmill park nearby and sat on a bench overlooking the water. Super pretty and relaxing. My only suggestion to them would be to organize the line a little more when it gets crowded but it wasn't too bad when I was there. read more

Great ice cream. Not a very long wait in the afternoon. Chocolate Lovers was delicious. Muddy Boots was really good too. Cash only.

Slow service, not that great gelato, overpriced, huge waiting line over 45' !!! And why not accepting credit cards ? Across the street they have better ice cream read more

The cookies and cream never fails to rock my world! Best I've EVER had. Four stars, because there's always a long line -__- but well worth it. read more

I have been to many ice cream shops and this is one of the worst Ive ever been to. The location would imply an upscale experience- right on the dock in Sag Harbor. The store was dingy, dirty and not updated at all. The ice cream was just ok, the "freshly made" waffle cones were made maybe last week. The service was horrendous- the ice cream scoopers were surly and never cracked a smile! I never understand why a service business hires the laziest, surliest teens? Are these relatives?? Surely when you charge $17 for two medium ice creams you could hire someone who understands that ice cream is an experience, a special treat, a memory! I don't care how long they've been in business- take care of your customers! read more

Honestly I'm not an ice-cream connoisseur, but I found the ice cream too sweet for me. The place is expensive. I was here about five years ago, and they used to have a trivia question of the day on a blackboard, and if you got it right, you won a free ice cream cone. I got it right, and they did give me a free cone, but they didn't have the questions up anymore at my last visit a few days ago. Oh well, times change. read more

Yummy ice cream spot near the wharf. Grab a giant waffle cone and walk around the area. Cash only. High school kids so service is a bit slow but friendly. The two ride on whale and dolphin machines outside ate our quarters and didn't work. Flavors we liked... Vanilla, Mississippi mud, moose tracks. Waffle cones were delicious. read more

Big big scoops! Child size was more than this California girl could handle...the cup-runnith over!! Loved the really fresh cookie dough too:) yum read more

After dinner in Sag Harbor, Bestie & I treated ourselves to ice cream at Big Olaf. I had a very specific craving for Birthday Cake/Funfetti - their ice cream version really hit the spot! The line is a bit long, but what can you expect on a Summer's night in the Hamptons? I'll definitely go back if I'm ever in the area again! read more

Worth braving the long line! Tons of flavor options, amazing waffle cones and cute summery vibe. Our server was friendly about sampling flavors, and the line moved reasonably quickly. It was out the door, but we were done ordering and had cones in hand within five minutes of arriving. read more

BIG OLAF? BIG JOKE!! The young man employee with man bun (light brown hair, pale skin) is a BIG RUDE PROBLEMO. After rudely telling us to wait outside due to max capacity (there's a polite way to say ANYTHING) we finally got inside to place our lovely ice cream order. After a beautiful dinner at LULU in town, we came to Big Olaf and placed our order (rocky road ice cream on waffle cone+ a cup of blueberry crumble ice cream) and he prepared our order. This was our Night Out and we were excited to finally try Big Olaf, but boy did things take a Big Turn. As this young man was handing us our ice creams and we were handing him a credit card, he rudely, ABRUPTLY and LOUDLY stated, "WE'RE CASH ONLY! YOU'RE NOT GETTING ICE CREAM UNLESS YOU HAVE CASH !" --- and took the ice cream out of my boyfriend's hand. He didn't even give us a chance to get cash out of our pocket, or offer for us to get cash from a nearby cash machine. I suppose this young fellow was raised in a BARN because this is NOT how you treat people, this is how you treat ANIMALS. I looked at him in disbelief, and very nicely stated that a bit of signage regarding the cash only rule would be nice, and I also politely told him- "Sometimes, it's not what you say, it's HOW you say it in life." We will NOT be back RUDE BOY! - BIG NO THANK YOU to BIG OLAF. BIG Olaf, BIG ATTITUDE PROBLEM. read more

The ice cream was okay. There definitely isn't anything special about this place at all. All I remember is that the person who was serving me was so rude and skimped on the toppings. Even when I called him out on it he still didn't give me more. He was very unpleasant. I mean, for the $60 I spent on four ice creams, I should be given a decent amount of toppings. He sure didn't think so. Basically, don't waste your time- definitely go to Scoop Du Jour in East Hampton or if that drive is too much, go to Buddha Berry in Sag Harbor. You are definitely way better off. read more

Big Olaf - Vanilla Ice Cream with cookie dough, peanut butter, and Reese's cups. It looks way better than it was - Ice Cream & Frozen Yogurt Near Me - Sag Harbor, New York

Birthday cake ice cream with tons (and I mean tons) of hot fudge in a cup (I can't be trusted with a cone) is my go-to order here. But all of their flavors are delicious, and you can enjoy them on the water, which is my idea of a perfect night in Sag Harbor. But a word of warning: the lines can get overwhelming on a summer night and they are cash only. read more

I don't remember what I got due to the day drinking but the waffle cone was delicious.

One of my all time favorite Hamptons spots. The best cones you will find anywhere on the east end of Long Island. Made fresh throughout the day. A vide variety of flavors to choose from and they serve some of the creamiest and tastiest ice cream. If you come after dinner time, you may encounter a little bit of a line, but they tend to move through it quickly, and it is undoubtedly worth the wait! read more

Average ice cream in a gorgeous location, right on the water. Sitting on a bench and watching the sunset made the ice cream that much better. read more

I love the way this place looks from the outside: the ivy covered wall, the blue awnings that say, "Ice cream," and "Frozen Yogurt" but what is inside wasn't worth the money. I ordered a Kiddie size waffle cone of the Rocky Road ice cream. It tasted watery and lacked flavor. My husband had a small waffle cone with Mango sorbet, and it was "meh." Our two cones were $6 each, and honestly not worth it. I wanted to give this local spot a try, but here's the thing, along with the lackluster ice cream, was lack luster service. They need to step it up and encourage their employees to smile, be welcoming and friendly. Big Olaf, I wish you luck, but I will not be returning. read more

Good variety, big servings. Can't go a Summer without stopping in, but.....expensive for ice cream.

Went on a Saturday night at 6pm and there wasn't a line - that will probably change in a couple of weeks! Great ice cream and amazing waffle cones! read more

Wow! Yum-a-dum-dum, so good in my tum. During my annual trip out east for lunch and shoelaces, made a wrong turn and stumbled upon this hidden gem of a village known as Sag Harbor. Being a bonaFIDE lover of ice cream and all things Norwegian, I decided to see what the long line at Olaf's was all about. The line moved very quick, thanks to the apt, friendly counterpersons. I wasn't sure what to choose (so many choices), but the girl guided me to a cone of my liking after a brief discussion of my likes and dislikes. I settled upon a waffle cone with vanilla ice cream topped with Twix bits (love to eat the chocolate and caramel off then savor the cookie crunch, which the young lady suggested during our pre-cone brainstorming session). The ice cream was rich and creamy and bountiful. It seemed like there was a pint of ice cream on that cone. The cone tasted quite fresh and smelled nice. I wanted to personally thank Olaf, but, alas, he was nowhere to be found. Great day! Found a new (to me, most probably knew it was there) village with great ice cream AND still had plenty of money left over for shoelaces. GREAT bang for the buck! I think Dennis the Menace summed it up best when he said "scrumdillyicious". Amen, Dennis. read more

I love this place. I've been coming here ever since I was a kid and come back at least twice a year. The waffle cone is amazing. If you don't get a waffle cone you're wasting your time. One my of favorite ice cream places ever. I highly recommend. read more

The waffle cones here are AMAZING! You can smell them as you're walking down the street. My favorite is their vanilla custard in (of course) a waffle cone with chocolate cookie crunch. Always a good place to go to when you're walking around beautiful Sag Harbor village. read more