I had my oil changed a day earlier at Jiffy Lube. I asked to get my brakes checked. The manager told me I needed front and back breaks and possibly rotors for the front as well. I let him know I would think about it. Today I had an appointment with Socalstyle but was told I had to wait 2-3 hours. I didn't have the time and left. I stopped by Pep Boys and again was told I had to leave the car for 2-3 hours. On my way home I saw Big O tires and decided to stop in. I was greeted by Tony G., the assistant manager. I told home about my experience at J.L. and he said, "let's get your car up on the rack and have my mechanic check the breaks right now" Talk about fast service! I waited for about 15 minutes and Tony asked me to come out to my car so I could see for myself that all my brakes were still good! (WHAT!!!) With brake gages in hand, Tony showed me exactly where my brake wear was at and yes; there was plenty of pads left on all of them. He also noticed that my tires needed to be rotated, which was done at no charge! I also met the Gizmo (manager) and thanked him for his honest and trustworthy business practices. Super nice guy. Thank you Tony for your honesty, integrity and speedy service. Big O Tires have certainly gained my business. read more

This place is your typical price gouging tire place. I caught a flat tire and this place was close to where I was staying for the weekend. I called ahead and they said it would be about 1.5 to complete. I dropped off my car when it wasn't busy, yet it took about 3.5 hrs from drop off to pick up. First phone call, the gentleman confirmed I needed a new tire.. $160. A bit high but, fine. I needed it to get to my destination later that day. 30 mins later, another phone call telling me I need more work that costs $1100! I questioned the work and it turns out it's nothing urgent but "highly recommended" to get it done. I told them I'll take it to my auto place in LA. Another hour later, they talked me into getting an alignment... $140. So my visit was $300 total. Did the work really need to take almost 4 hours to complete?? No. Was it expensive? Yes, but I'm sure that's how they make their sales. Will they shock you with additional "needed" auto repair? YES, especially if you don't have car knowledge (like most women). So ladies, be careful. Bring your brother if you can because they're trying to make money off of you. 2 stars are for the new tire and improved alignment. read more

I have always had great service from Big O Tires in Temecula. Brandon knows how to treat people right, it's called SERVICE & he knows how to provide it. Robert the mold guy. read more

Much better service with the new ownership. Great Value and very knowledgeable staff. Gizmo, (manager) very helpful and friendly.

Gizmo is the GOAT! Best mechanic you can find, no bs straight to the point and get your car fixed up in no time.

My family loves BIG O Tires because of their fast, friendly and fair priced services.

Sunday tire emergency, I was able to get in immediately and they had tires for me. Very quick and responsive service.

Most trustworthy place in town plus the best customer service! Gizmo and his team are honest, professional, and accommodating! Had an issue with breaks on a 2022 Pathfinder. Took it to the dealership first but they were pushy and rude plus unapologetic about a 2022 SUV with only 18k miles needing new rear brake pads and rotors! Gizmo couldn't believe it either but called the dealership and got some answers. Long story short Big O took care of the brake issue and would choose their service any day over the dealership. I should add - my husband has been taking his work truck there since 2020 and always raves about how great they are especially on 2010 Toyota with almost 200k miles. read more

My tire pressure was really low, so I pulled into a gas station and paid to use the self-serve air. I dragged it to my tire and could barely get the valve stem cap off (yes, I Googled the name of that little thing), couldn't apply enough pressure to get my tire filled properly, and couldn't read the gauge enough to tell me if it was working at all. Just then, a woman and her son pull up behind me to use the same hose. With this additional pressure and my $2.00 already running out, I decided to schedule an appointment online with Big-O in Temecula. When I arrived, they said I could have driven up anytime for service. They corrected the pressure within 5 minutes and the guys were extremely courteous. Why go anywhere else? I highly recommend!!! read more

Wow just wow, here you will find some of the nicest gentlemen in town and amazing service!! My vehicle and I are always well taken care of. The guys are super straight forward, no games and they work effectively. They have great consistency which is greatly appreciated! I believe they have a great set up for warranty it's just unbeatable! Check them out for yourself! You won't regret it. read more

After being told that replacing 2 tires would take an hour over the phone I arrived with an updated time of an hour and a half. 3 hours into waiting I heard my car start up to see it was just being brought in to the shop. After watching the intricate discussions and lackadaisical demeanor I decided not to give them my business. No apologies or explanation given by the manager. Big mistake losing a customer with 6 cars and 2 - 4 tire trailers who is always buying tires. Never again at Big - zero read more

Shout out Gizmo and all the guys at big o tires. Honest work, best prices, and they get it done quick and go above and beyond all other places I've been too! I know where I'm coming for now on! Thanks Gizmo and Big O team read more

As a first time customer of Big O Tires I can say that both the customer service and quality of work was amazing! They helped me figure out exactly what I needed and worked with my budget. They were quick, convenient and professional through and through. I'll be using Big O for all of my maintenance and tire needs from now on. read more

great service fair prices Will return

They did an awesome job I was able to use the coupon and get free two tires before it expired Brad and Brandon were awesome to work with just took him a couple hours read more

This is my second time coming to Big O Tires on Winchester and I will continue to do so in the future. Both times I've anxiously made it here when my tire has a puncture and is literally going flat as I drive. They always get me in and out quickly and painlessly. Customer service is on point and just an overall great experience out of a bad situation. Can't say enough about this shop. If you are in the need know this place will help you out. read more

Needed tires mounted and balanced. Staff was friendly and service was quick and reliable.

Needed an oil change everyone else seemed to be giving me the run around ohh you have to wait 2-3 days called Big-O and they fit me in got my car back by the end of the day. Good service a bit pricey for an oil change though but they got the job done read more

Nathan and the crew there are just amazing Honest and don't take any turns to try and make an extra buck. Great customer service !!! I brought my Hummer for new tires - he helped me chose the right tire at the right price, placed the order called me the following day like he said he will, truck went in right when I got to their shop and installation done right at appointment time. I was so impressed with the service they gave I called my daughter to bring her jeep to get those tires replaced as well. They were able to knock out both cars in under 1.5 hours The waiting area is clean, roomy with a TV coffee and water for waiting customers. Good job guys ... keep it up. This is my new to go to auto service center for my cars Next in line are tires for my Camaro read more

I was successfully in and out. Thanks to Jacob super rad guy. Right when I walked in he Helped me with no hesitation. Jacob made me feel comfortable handing him my keys because he did take the time to look at my vehicles history. A big thank you to the rest of the team for taking care of my vehicle. I would recommend friends and family to go and get any vehicle repairs here. read more

In Orange County CA, I bought Big O tires for decades! Had BIG O do my Mazda's oil change. There was evidence that the $12 Mobile One filter I provided was not changed! The one time I had nowhere to change oil/filter myself, sheesh! It is a fact that Big O "technicians" work on commission. More recent years in Temecula at Big O, I purchased a $199 wheel alignment policy(stupid me!)for my Dodge. I refused work beyond policy alignment, so a "technician" retaliated by LOOSENING MY OIL FILTER! There can be no question about it because I personally changed my own oil hundreds of miles previously. I found it loose investigating for an oil "leak"! There were more complaints but you get the drift. Would never again use Big O. Wish they would suffer business failure! Currently I REALLY resent Big O sending email offers! read more

I am very pleased at the reception and service I received from Big O today. I had to leave my car off to get a new tire; had an emergency and when I returned a few hours later every thing - the new tire installation was complete. The nice gentleman asked me how everything went, which was well. Thank you Big O for being so considerate and helpful. I highly recommend them in Temecula. read more

Worst experience ever. The manager tried to rip me off and charge me for services I didn't need. He wanted me to buy a new tire when all I needed was wheel alignment then he told me unless I paid for $550 worth of services he wouldn't help me out. He said go somewhere else and when the employee promised to jumpstart my car the manager said we don't jumpstart cars and when the employee wanted to help me he yelled at him and told him not to help me out. I'm paying someone else to fix my alignment right now and I'm only spending $100 bucks. Why did big o tires try to rip me off. He wanted me to get a credit account to run up a bill when all I need is an oil change and wheel alignment. Why is this dude trying to screw people over. I'm taking my business somewhere else read more

Big O Tires - My business - Tires Near Me - Temecula, California

I just want to throw a shout out to Brad. He was kind, patient, helpful, & very knowledgeable. I had called several places before coming to Big O tires, & no one had all season tires for my wrx. One of my friends told me that he took his wrx here, so I figured I would give them a try. The staff had me in and out in less than 40 mins & that was with an alignment. Great experience & most of all they had great prices. read more

Do not get your brake changed here, so not even trust them here. I had my brakes changed and rotors turned Jan of 2018. Since then I have returned multiple times complaining my breaking feels off and it makes my whole car vibrate. They tell me ever time it is safe to drive and I leave to come back. I had to go for a second opinion just to find out they never secured my rotors to my car so every time I hit the brakes they wobble. Now I have to buy new pads, new rotors and hope to god nothing else was damaged. I called to talk to a manager and they will not talk to me. read more

Needed an oil change and might as well throw in a wiper blade replacement while I'm at it. Nice that a tire rotation was also included --hey, from a tire company? I'll take it :) The appointment was easy to schedule and my car was worked on right away, pretty much as soon as I pulled into the parking lot. I didn't have to wait very long and service was surprisingly done within the hour. Even with this lengthy review lol words aren't enough to describe the second to none service I got from Gizmo. He communicated with me as my car was being worked on and even showed me the cabin filter part that needed replacing. Ok so I've always gone to the dealer for maintenance service in the past but after this particular dealership closed for business and the nearest one is at least a 30-45 minute drive one way, this is where I'll be taking my car for routine maintenance now that's not only local but also because of the stellar service Gizmo provided, there's no need to look further or anywhere else. I was impressed with the care and attention he gives his customers and what a godsend knowing you have someone helpful, friendly, positive, and efficient when it comes to servicing your car. You can tell he values customer service and "he'll care for your car as if it's his own." I felt he went above and beyond, exceeding my expectations for getting service done from a shop that's predominantly in the business of selling and replacing tires. Thank you for the positive experience! Any friends of mine in the area reading this...highly recommended for all your car service needs! read more

Had a hole in my tire they wouldn't patch or plug even though it was not in the sidewall. Tried to pressure me into buying a whole new tire. Not recommended read more

I came to Big O Tires for an oil change. My brother recommended this place. I was helped by Brandon and he went above and beyond with his outstanding customer service to make sure I was satisfied. He is very knowledgeable and answers all the questions I had. I can't be more appreciative of the outstanding service provided. Will come back very soon and recommend it to other people. read more

Every time I come here, they just continue to blow my mind. They're all so kind & honest. They do great work. Fair priced. I'm in & out within 10-15 minutes. Brandon is the best! They're all great, I appreciate them all, & I will only come here for all my tire needs. I've recommended all my friends & family here as well! read more

Pulled up 5 min before closing so in other words, it's not yet closed. Walk in and big boy boss is reclined in his oily office chair. Asked for what should be quick nitrogen fill in one of my tires. He said "we're closed buddy". Asked what time they close, he said in 5 min. Epitome of awful, I want to get home Iin time for dinner type service. read more

Some how on the drive from Corona Ca back to San Diego, the under carriage of my car became semi detached... At minimum we had another 45 minutes of driving, and there was no way we were making that drive with the bottom of the car scraping, crunching and bumping down the freeway. I googled near-by auto services and although I was attempting to call PepBoys, The Universe saw different. The nicest man answered at Big O, and offerred to take a look and see what could be done. Sadly, I have forgotten names, but trust me when I tell you the ENTIRE team of employees on Sat March 7th at approximately 3:15ish () were professional AND awesome!!! The under carriage was removed and the team would ONLY accept a thank you as form of payment! Dope team of men working at this location, can't thank them enough for their assistance and generosity!! We made it back to the city safe and sound! read more

Not all Big Os are as Outstanding as this one. I was having some engine trouble while on a road trip. Not getting any help from the local Ford dealer I decided to try Big O because I they've always taken care of my tire and general engine maintenance needs. These guys here were so helpful and attentive to getting me back on the road ASAP. They really went above and beyond what I've experienced at other service stations. Thanks guys! read more

I had the best customer service I've ever had from this establishment. I drive a fleet vehicle so this can typically create delays in getting any maintenance done in a timely manner. Not this time! The manager Gizmo was super efficient. The same day I called he offered to measure tire tread and order appropriately for next day. The next day he called first thing AM to tell me the tires were in and ready to go. Less then an hour later my tires were changed and I was on my way. So fast, effective, and overall great experience. Highly recommend! read more

I want to Thank Brad at BigO Tires. I got a flat on Sunday late afternoon. I went to The dealership but they were already closed. Costco didn't have my tires, I'd have to wait a few days. But BigO tires did. They close at 4pm and I showed up at 4:05. Instead of saying sorry I'm closed Brad replaced and aligned my tires. He didn't over charge nor took advantage but was a professional and kind human being who helped me out. After having a bad day his Brad thank you so much I appreciate for making it a good day. read more

They are under new management and sadly customer service is awful now. Do not bring your cars here, they will rip you off!

Do not use this location. Rude employees, extremely slow service and they don't follow through with offers they send in the mail due to some super fine print that can't even be found on the piece of mail they send out. Choose Bear Alignment for your car. Much better service and they take appointments. read more

Great service. I got my tires rotated. Super quick service. The guys at the counter are very informative.

Where I live the canyon roads seem to be a bit hard on tires. I'm a return customer, have purchased tires and road hazard protection and have been totally pleased. read more

I did not need an appointment. Brad Tony and Gizmo treated me like a sister, taking care of everything I needed. I will definitely be going back and recommending them to everyone. Thanks, guys!!! I was ignored by dealer for a day and a half but these guys took me right in, hassle free, rebate info, and I got four new tires, brakes, alignment within my budget..what a blessing!! read more

When people come in and out of this place, everyone leaving satisfied, and the place is always busy, you know it is doing something right. I got my really expensive tires for a decent price here, sad they do not do military discount on tires and the services with the tires, but it was still a decent price. They got me in and out and Chris was there to walk me through every step of the way and handle things quickly. I walked to my car and went to go look at where my tire lock was and could not find it, but Chris quickly realized I was not driving off and rushed to my car to ask if there was an issue. He resolved it and found my tire lock right away. Mike was the guy that sold me on the tires and he was very pleasant too and the tires are great! Thank you Big O in Temecula. read more