I went in for struts and rack and pinion The service was fantastic. They took care of my car with in 5 hours. they are very professional. Thay did not try to sell me stuff that I did not need. read more

I needed four tires. They had the four tires I needed when others didn't. They put tires on the rims, aligned them, and gave me the standard warranty. Told me it would take them two hours but they finished in one and a half hour. Some type business can only break even. I don't expect tire shops to revolutionize my life. I just need them to be honest, deliver on their promises, and provide quality work and products. That's what I want from this particular tire shop. I'm not loyal to a brand name, I'm loyal to the people. The folks in this particular shop are five stars. This is my one experience with them. Hopefully they will keep up the good work. read more

I trust Big O Tires with all my maintenance and tire needs. I have a very far commute to work which means lots of car issues. Had a ping noise come up for months and no other shop could tell me the cause.. i goto big o tires and they call me within 2 hours to tell me it was just the heatshield not mounted correctly, to which they adjusted at no cost. Never have i found an honest and reliable mechanic this day in age. i wanted to shout out brad with his fantastic customer service and the team putting in that great work! My car has never driven so smooth and quiet, really makes me feel a lot safer driving this commute everyday! read more

Bought some new tires a while back and all was great, until I got a nail in one of them a week later. Took it back and they repaired it real quick. The car immediately had a bad shimmy. Took it back two more times to be looked at. Each time they balanced the tire and took it for a drive saying that everything was fine and they could not feel any shimmy. Had the tires rotated at my oil change and the shimmy moved from the rear to the front, same as the tire did. Hhmm? nothing wrong? Just took it to another shop and they advised that the tire was way out of balance and fixed it for me at no charge. Now the car rides as smooth as a babies bottom. This will be my new shop. So, either Big O has faulty machines or faulty employees that don't know how to balance a tire. Don't know which, but either way i will not be back. Unfortunate. read more

My wife's Durango needed tires. Called about 5 different places with quotes ranging from $1k to $1500. My wife works exactly 1.0 mile from our home. The car gets driven exactly 2.0 miles round trip a day, not necessitating name brand tires. Everyone was trying to quote me on super expensive name brand tires, which in my opinion is completely unnecessary for how little the vehicle gets driven. I called Big-O and spoke with Brandon. He quoted me about $500 less than the other quotes I received. No-brainer. Not only was Brandon extremely helpful, he also said he could get it done right away. We were in and out in roughly 45 minutes. Awesome. Crazy fast. Will be back for sure. read more

1 star is too good for this place, if I could give this place negative stars I would!!! If you are a woman DON'T go here because they will treat you as if you are stupid and don't know anything about cars. They are condescending and incompetent to say the very least. They did not replace the part they said they were going to replace. The story they told me is different from what they told the man who called on the same issue. They were condescending and dismissive to me but they were apologetic to him trying to call it a misunderstanding. I have done my own engine repair, only took it here for convenience. I am not stupid nor was this a misunderstanding on my part. More like they thought because I was a woman that I was going to believe just any BS they threw my way. The younger guy with the short curly black hair has NO business working customer service in ANY field!!! read more

This place is a pile of shit, they guy at the counter says tires are under warranty for rotation and balance for my dually. But will have to charge me because they have to dismount and remount every single tire. I said well wouldn't you tell someone that when they buy tires from you guys he says well we don't talk about that. So I asked what else they don't disclose because if it suppose to be free mount and balance with purchase of tires but it's not with them I'll stick to America tire read more

Great service! Out of all the tire places we called today, they were the friendliest and most timely. They answered the phone right away and provided amazing customer service on the phone and in the shop. Frank was the best-- we were in need of a new tire after getting a flat on the way out of town and he got us in and out in no time. 5 stars all around, would recommend 100% thanks Big O! read more

Brandon, the manager, has been taking care of my cars for years. I trust him completely. Always gives me a fair price and he stands by the work he and his crew does. Even knows me by name and vehicle which is not something you get much these days. You can trust these guys. read more

I brought my car here because after getting 2 new tires at the Huntington Beach location, my steering wheel was shaking like a jack hammer. I tried several times to take it to the HB location, but they were always packed. So when I was in temecula I figured that I would bring it by. I had purchased the balance and rotation package previously and didn't think it would be a problem....all Big O Tires are linked, right??? Apparently not. I spent 15 minutes re-giving my info and even after that, they still could not find that I had actually purchased the rotation package. I told them that I could call the HB store and have them send the info...but he said no it's ok......then why grill me and treat me like I was lying? I was told that if I come back next time that my info would be updated and that he's sure I did purchase the package..........lol, really? Don't think I will be coming back here or to the one in HB.....customer service could be better, and at minimum their system should be linked with other Big O Tires read more

We were on our way to a funeral... got in the car and tire pressure was low... we had picked up a screw on the road. Pulled into Big O, and Brad said he would do what he could to get us in and out as quickly as possible! Thank you for your great and expedient service. read more

Update: That generic comment from the company, below my review, about sending me a personal message to get in touch... it only went as far as "ok we'll call u as soon as we can". Seems they only add that to all bad reviews to try sounding like they're on top of it, to maybe change the readers' minds about the poor rating. read more

The only reason I give a one star is that it should not have been 3 hrs just to put 4 tires on, how ever Brad the manager was very nice. I feel like they could have been a little faster. My husband had to say something just for them to go faster, and the manager had to put our tires on b/c the techs were slothing and b/c we had to pick up our son from school. They were not that busy. They don't have to be NASCAR pit crew but stop slothing around. read more

Very knowledgeable people of course absolutely know their craft! But they don't know their inventory sometimes knowing it all is your worst enemy they thought my car was one size but it ended up being another but they got the right order and unfortunately I had to take a day off of work just for them to put it on that kind of sucks...too the whole family kids and all To a bowling alley next to me I went and spent money came back kids are bored I'm bored I'm still waiting realize oh there's a little kid section inside the tire shop with a TV where the kids could be playing toys this whole time and I could've save money, instead of blowing it all at the bowling alley..... oh well these kids nowadays. read more

I had the best tire experience ever at the Winchester location. All 4 tires, allignment, crazy deal, and it was done with great service. Thanks Lester! Definately will be back! read more

Don't take your business to Big O Tires. Bought tires and some minor brake work but received the run around from Brad Duran who wouldn't fix the brake issue. If you can't fix brakes don't claim you can. I guess people that work at these places don't have many options in life but at least have some pride in your work. read more

I've came here and gotten work done three times and this review is long overdue. As advertised, I believe that I can trust the team at Big O Tires. I had my 2011 Nissan Versa worked on at costs lower than I have expected and have been lucky enough to have the work completed the same day I brought it in. I like seeing Brandon when I'm there, he and the rest of the team are really friendly with customers and work hard to get people back on the road safely at considerably good prices. Another plus is that they don't email too frequently, but when they do, they include good coupons featuring their current deals. read more

Great service and very knowledgeable about my old travel trailer tires! My go-to Tire Place!

I drive down from Hemet to get my oil changes, tires, and most other auto services performed here. Chris and his staff are fantastic, and take really good care of me. I highly recommend this Big O location for anyone within reasonable driving distance. read more

Big O Tires - Tires Near Me - Temecula, California

I have had really good experiences at all of the Big O Tire stores and bought my last 4 sets of tires from them. I was disappointed to learn that Big O's own brand Euro Tours which I have always bought are no longer available for my beloved 20 year old van. But Nathan at the Temecula store was very patient and informative in helping me choose from 4 other brands and he jumped through hoops to get them to me fast. I already plan to buy my next tires from him 3 or 4 years from now. I should add that Chris was also helpful. I like shopping at a store where the staff is friendly and they look you in the eye and smile while providing good service. read more

Big O Tires - Nathan has a smile you can feel over the phone as well as see in person. - Tires Near Me - Temecula, California

It's Saturday, Labor day weekend and I am getting my car loaded and ready for work. I get everything in and decide to look at my tires and BAM, flat tire in the back. I call Big O Tires and Brad picks up phone immediately and let's me know if I get there in about a hour they can get me new tires before they close. I put on the spare and head over there and they got it done! Great customer service and a great price! Thank you Brad and everyone at this store! read more

Terrible service, incompetent staff. Absolute waste of time and even with appointments wait is ridiculous and after hours of waiting and watching them take customers out of order based on looks they tell you they can't help you with what you need. Wouldn't recommend this place to my worst enemy. read more

Wow.. What a big difference from the hack shop across the way (pep boys). Walked in after being disappointed from what used to be a reputable shop pep boys and the Manger of big o tire greeted me and asked what they could help me with. So I asked if they had time for an oil change and he said they normally don't take vehicles in the last hour before they close, but he made an exception and took my vehicle information and soon after took the vehicle in to the shop to begin on the oil change. I positively recommend big o tire for your vehicle needs. Great price and amazing customer service. read more

lots of props to my mechanic meno! he has kept my Volvo running for years. unfortunately the ownership and management team has changed and I learned quickly that now this is just another tire shop in Temecula that sucks with the exception of one guy that does all the work! I brought my truck in and told them specifically there was a problem with the blower motor for the AC/heater. it wasn't acting up while they diagnosed it so they told me it was the slow leaks in the AC system that were causing the problem. $866.00 dollars later I get the truck back and of coarse it won't blow air. i was told by the manager that it wasn't his mistake that I brought the truck in with a broken blower and he gave it back to me with a broken blower. but for another $300.00 he could take care of the simple fix. I understand that some times things slip by, but in this case I was ignored, then they replaced parts that weren't giving me any problems. and to top it off they didn't own up to there mistake. I wont spend another dime here. read more

I only had 13. Pd's of tire pressure in my tire. Called up Big O and Mike answered. He was so nice and kind on the phone and told me what i should do till i could get it to the shop the next day after work. Mike wasn't even working at the store that day but relayed my tire problem to Brad who was waiting patiently for me to get there even though it was almost closing time. Brad was super fast and efficient. They got my tire fixed and I was on my way. It was outstanding customer service from beginning to end and I was so grateful to have my tire fixed! Thank you Mike and Brad! read more

Don't go here! Came by because I found a screw in my tire and it was the first tire place I saw. Asked if they could patch it and they tried to bullshit me and say that it couldn't be patched and said the only thing they could do is sell me a new tire. It's not my first tire screw, and my tires were only months old so I left. Go to Barney's instead, patched my tire without charging me a cent. I hope Big O burns to the ground, a bunch of cheating, lying imbeciles. read more

This place never fails me!! The staff are so sweet and friendly and extremely helpful!! I came in with what I thought was a flat tire but Brandon found the problem right away to be that I bent the wheel when I hit a pothole. Super knowledgeable and explained the problem. Went and bought a new wheel at the dealership and he installed it for me at a price you can't beat. Thank you sooo much to Brandon and the rest of the staff that helped me!! I will always come here as this is not my first great experience with this place! Highly recommend!! read more

We try out the online appointments and booked it at 3pm! When I came in Cody confirmed the appointment and took in my car. Within less then an hours, I'd received a call letting me know my car was ready for pickup! ( I Came in yesterday for car oil changed and tiers rotations.) All the guys there are very professional, but Cody is the best! My husband and I got new tires and warranty on it here couple months back! Last week my husband had problems on one of his tier. He call and spoke to Cody. Cody said please bring the car in so they can look at the problem! Thanks to Cody explaining everything to my husband and fixing the problem. We are not going anywhere else for car service besides Big O read more

Brought my truck here for an oil change as well as some concerns I had with it. The guys were friendly and checked what I was asking about and made sure it was good to drive cross country! They even put a show on for my son and gave him things to keep him busy while we waited! read more

This place has an awesome customer service especially shout out to Brandon! He is a great guy and good asset to the company... They worked on the breaks of my car. read more

Ok I'm just letting everybody know. I got in a bind Brandon came out and handle it like a champ. Talk about a good human. I been in the car game for many years and it's good to meet people like him. read more

I took my car in here for tires a few weeks ago. During check out they said I needed new rear brake pads and that the front brakes were FINE. (And they should be, just had them replaced less than 8 months ago) I said OK I'll come back in a couple of weeks as I am not prepared for that right now. The quote was like 139.00/. I come back 2 weeks later and now the price is 170.00 I don't have it in writing but whatever. I have it done. The very next day I am driving the car and I hear this scraping coming from the brakes. Can't figure out if it was front or back? Take it back and they say "OH! you're FRONT brakes are SHOT! The rotators are bad, you need new calipers, pads..ect." What happen to the front brakes looking fine???? SO the new quote for all this stuff is like $770! Then $590 with only one caliper and after a 50.00 mail in rebate which I would have gotten anyway. Total rip -off. I ended up having a friend do the rotators and pads and it cost me only 100.00! read more

After a dreaded expense of hubs being replaced I knew I had to see the boys at big o tires. I asked for a price estimate, the estimate came in nearly 500 dollars less than anyone else. I'm always thrilled by customer service these guys have. I can only rate them 5 stars or I would rate them more. Best value and best customer service. Me I'm always satisfied. read more

This place is a truly breath of fresh air! We were on the side of the highway with a flat tire on our trailer...hot and tired from watching our daughter race all weekend, and just want to motor 7 hours home. Attempting to change it we discovered our spare was flat too. We called a local Walmart who said they had what we needed so we drove there. When we arrived, the tech gave ME the jack and said I should jack up remove the tires (4) myself and they would replace them. Ultimately, that turned out to be a waste of time. Fifty minutes before closing, we phoned Cody Spakes at Big O Tires in Temecula. He was eager to help and was extremely welcoming when we arrived. He offered a personal touch my addressing my husband Mike by his first name and was kind enough to assist with backing into his small parking lot with our large trailer. In a very short time they changed and balanced all 4 trailer tires and installed a spare underneath. It turns out the Mike and Cody had common interests and he took the time to sit with us and chat about business, too. Before we knew it we were feeling safe and continued our journey toward home. It's not often these days you find true, old fashioned, genuine customer service. A GREAT BIG Thank You to Cody and his Team for taking such great care of us!! ~Mel read more

Update 9/14/17, Nathan did it again!! Had problems with tire sensor coming on for Honda Pilot. Nathan had me in and out in no time. Keep it up. And thanks. Pizza on me next week. OMG!!!! THANK YOU NATHAN(front) AND JOHN(tech). I was overseas for 6 weeks and wife let Honda Accord sit in garage. I came home and rear brakes were grinding and tire sensor light was on. I took car over to Big O to get an assessment. It was late on a Sunday but you guys got it out and fixed back to normal. And they were half what anyone else was going to charge. Great customer service and great techs. Keep it up. Late entry, I got 4 new tires for my Honda Pilot, awesome price and once again awesome service. I cannot say enough about you guys. read more

These guys are awful. I would never go back. They sold me a set of 4 tires and were adamant that these would last for 60,000 miles. I kept coming back as they ripped and popped. They're never able to fix a tire, and it only took 4 of them for them to tell me that there was a defect in the tread pattern. Of course they didn't have any to replace them with. I never waited less than 90 minutes there, even when I was the only person in the place. Save yourself the time and the hassle. Go somewhere else. read more

Stopped by a couple days ago to see what it would cost for an oil change for my Tacoma with fairly high milage and to check regular stuff too. Robert, the manager, was friendly and professional. I went back today and again was helped by Robert who told me what would be checked and roughly how long it would take. To be honest, I expected the service to take a lot longer since its a Saturday on a holiday weekend, but they were done very fast. Robert talked about all the things I should get done, but at no point did he pressure me into something I wasn't ready to get done on my truck. Overall, I'd recommend stopping by here for any service they can provide. Friendly, polite, and solid work. 5 stars for sure! read more

Got a horrible wrench stuck in my tire! Luckily it was right in front of Big O Tires! Thanks to Brad for the best service ever! He saved me!

Brandon took care of my brake and tire problem with no drama. Thank you very much Brandon definitely returning.

They were helpful finding a deal within my budget. Friendly and fast service. No appointment needed you can just walk in and get taken care of within half a day. read more