Christian Brothers provides the most thorough diagnostics I have ever seen at a shop (inclusive of…read moredealerships). Every time I come in, they go out of their way to make me feel like I am the most important customer they have. Amazing service, friendly staff and they did great work as always.

I can't recommend this place anymore. A few months ago we had my Ford escape "fixed" because it had…read morean oil leak. A few days later it started leaking again. We brought it back and took more PTO. They said luckily it was under warranty. Well, it better be because that's the same part you tried to fix two days ago. And this day it's still leaks but I'm not trusting them to touch it a third time. 8/7/26 My husband's Chevy Trax had the coolant system "fixed" and we got it Friday at 5pm. It's Sunday 8/9/26 at 8:30am and our car overheats in a drive thru and we had to keep turning it off. Luckily we were a few miles from home and let it cool so we could drive instead of walking 2 miles in 100+ temps. Christian Brothers put us in a really dangerous position. When we had to get the Ford fixed for the second time that was a red flag that we should've listened to. But because we needed our overheated Trax towed, it was easiest to go with Christian Brothers. Let me tell you... Do you not take the easy way out because of the "free tow" because after $1300 our car is still not fixed and now we have to take PTO and rearrange our schedules all over again. I don't think it's a free tow anyhow; I'm sure it's added to the cost of the car services.

Excellent service! The guys promptly fixed a problem I had detaching my bike rack from the trailer…read morehitch. This was no ordinary bike rack. It's been difficult to find a knowledgable service attendant but these guys were de bomb. Plus exuded positive energy. Highly recommend.

It has been so easy to work with the team at Greulichs. I had a fuel pump issue that they fixed…read moresame day. I would never get that kind of service at the Dodge dealership. They did my brakes today and I had my car back within hours. Excellent communication, They don't overcharge and they don't try to sell you on services you don't need. They fix what you ask to have done and they treated me like a valued friend. I also should comment about how supportive this store is to our local community as well. They allow our local booster clubs to use their facility for car washes to help raise funds. We couldn't ask for a better community partner and shop.

This location has some of the best customer service I've ever had while getting my oil changed. The…read moremanager Tee was thorough in making sure everything was done and explained the benefits to all the services. She wasn't pushy but had a great sales pitch. Will definitely be back to this location. Can't beat the price and convenience. The wait was almost non existent on a Saturday morning.

I'll say it again for the customer Next to me that made the…read moredisrespectful comment that women are not supposed to be working here!!! Tee was amazing at her job! She was welcoming, respectful, thorough and a delight to work with. I not only support her and what she does - if he bothered to look around her and her team , they do their job well and with a smile! Thank you

I have only favorable things to say about Max Automotive. I bought a 21-year-old Honda Civic to…read moreshuttle my dogs between my house and my mother's house. I got what I paid for and it needed some TLC mechanically. When I took it to Honda to get an oil change, they advised me that it had an oil leak and needed an inspection to the tune of $250 to diagnose the problem. I reached out to a friend who is car-savvy for advice on where to take it, and he pointed me here. The scheduler was super friendly and efficient and got me on the books a few days after my call. The vibe was completely different than the dealership, as I felt like the folks at Max Automotive genuinely cared about getting me taken care of and figuring what the issue was with the vehicle. They also understood that at over 20 years old and nearly 200,000 miles, I wasn't going to perform any heroics for this car. We came up with a good plan to keep the car running for as long as possible with as minimal maintenance as possible. I look forward to working with the team here for maintenance of my new old car.

Very disappointing experience with Max Automotive…read more I brought my vehicle (2016 V6 Mustang) to Max Automotive on 9/30/26 to have the thermostat replaced. When I arrived, I was told there was coolant everywhere, that it would need to be cleaned up, and that they would need to take a look at it. I simply asked how much that additional work would cost. Instead of giving me an estimate or even offering to inspect the vehicle, I was told, "We're not going to do this. There are many automotive places you can take it to." That response was extremely disappointing and a complete waste of my time. I brought my vehicle to an automotive repair shop expecting them to diagnose the issue, explain what needed to be done, and provide an estimate so I could make an informed decision. If Max Automotive wasn't willing or able to handle the situation, they could have simply said so when I initially scheduled the appointment rather than having me bring the vehicle in. I understand that not every repair shop can or wants to take on every job, but dismissing a customer after they have made the trip to the shop and refusing to even provide an estimate is poor customer service. I would not recommend Max Automotive based on this experience.

I recently moved here from California and shortly after arriving my AC went out, which is the last…read morething you want to deal with in this heat. I brought my car into Brakes Plus and was greeted by Mark, who was very welcoming and professional from the start. Originally I was quoted for one issue, but after taking a deeper look they found out the problem was actually bigger and that the compressor needed to be replaced. Even though it turned out to be a larger repair than expected, the team did a great job explaining everything clearly and keeping me informed. When I came back to pick up my car, Mark happened to be out of the office, but David stepped in and took great care of me. Both of them were exceptional and made sure the whole process went smoothly. The communication throughout the entire experience was excellent, and the mechanics clearly knew what they were doing. My AC is now blowing colder than it ever has before and the car feels great. Big shout out to David and Mark for going above and beyond to make sure I was taken care of. I'll definitely be coming back here in the future.

Mark and Dave were awesome! They were very knowledgeable and helpful. They were able to fix my…read moreson's car for less than their competitors. I will be sending business your way! Thx fellas.

fast, thorough and friendly! I need 85 characters to post this review so I will keep writing until…read moreI hit the amount needed

It's an amazing car wash, when I left, my car was spotless! The air freshener they put in the car…read moresmells fantastic and stays lingering for so long!

Stopped in for a brake job and Marty at the counter was very helpful. Explained everything to me…read morethoroughly and answered all my questions! Definitely coming back if my car ever needs anything.

My battery died in a parking lot . I waited 3 hours for the battery service to get to me and jump…read morethe car and confirm i needed a new battery. I was literally 500 feet away and called at 4:30 PM. Alfredo answered I explained what I needed and could they help? Yes bring it right over. I was out the door, new battery installed before 5 PM. He didn't try to upsell me, convince me to sign up for anything. They just changed my battery. I will go back, I will go to this location.

[disclaimer: my visit was about 3 weeks back; took a little bit to draft my review but you may come…read moreto see why ] anyway, I went over when there were about 3-4 cars in the bays, I only waited in my car for about 10 minutes before it was my turn. my technician (canNOT remember his name for the life of me but he was maybe late twenties - early thirties, with dark curly hair and braces; I want to be specific so he hopefully gets the recognition for the service & my review) was professional, kind & accommodating -- offered me a cold water bottle at the start of the service, and another again once they'd finished up! which is, of course, probably something they're expected to do as far as SOP (standard operating procedure(s)) but honestly, it's little details like that which often make a serious impact. service really only took about 15 - 20 minutes, but that's because in addition to the oil change I needed, they also checked my lights, sensors / exhaust (by revving the engine / raising rpms & checking for any warnings or alert signals), my tires and my fluids. my coolant was a tad low so he topped it off, courtesy of the facility. also was asked if my wiper blades were working well enough .. now to be fair, that was maybe just an attempt to upsell me as a customer, but to be completely transparent I hadn't even thought about my wipers all summer long! with monsoon season upcoming, I was actually grateful & glad for the reminder (even though they are okay at the moment, I rarely use them, and it's been a good while since I changed the blades. I now plan to replace them before we get much farther into storm season. it gets sooo hot here, the sun can degrade the rubber regardless of regular wiper use or none at all). that was the one and only time I felt I was being sales tactic-ed, and even though I didn't pursue the upgrade, it served as a reminder & was a benefit to me. ultimately, they said my engine looks pretty good overall (2014 ford fiesta) which was both flattering and somewhat of a relief it felt like I was not only in the hands of my technician, but a whole team of qualified specialists. then, I saw a sign that said they have $5 off services on Tuesdays for ladies which I think is both hilarious & endearing. although having shown up on a Tuesday was completely accidental, that was yet another pleasant surprise. I believe full synthetic was about $100 give or take (I can't remember exactly but trying to be helpful to those it may concern). however, instead I asked to get the high mileage type, and it came out to around $86 - ish. in my opinion this was reasonable enough: for the service I received & the ease with which the errand could be completed (because it's basically a drive thru mechanic, like ?? it doesn't get easier than that for the average person. I love a curbside / drive thru solution, for I do most of these things directly after leaving work & omw home). my thanks to the whole team & management (particularly the one who asked me if I'd kindly leave a review ) for your honesty, respect and expertise. -- I left feeling assured that I had found a safe place to go, if / when I need consulting and solutions to scary car things (they do a LOT more than just oil changes). // side note: as a woman, it can be hard to ignore the stigma that is predatory mechanics & shady business practice, potentially having a bad experience that leaves you feeling too intimidated by these interactions, it hurts everyone involved! scorned customers may avoid necessary or routine maintenance, leading to vehicles at high risk of far more problematic issues, while local businesses lose revenue pointlessly. // highly recommend, will visit again. see y'all in October ~ hollie wright

The guys who work here go above and beyond. Super nice and fast. Pretty great price for the…read moreexperience. Had my oil changed in less than 20 mins. Even took off the sticky stuff from old stickers with a razor blade! Offered us water and was very kind. The guy I had was Chris!

My vehicle was brought into the facility within 5 minutes of my arrival, the oil change then took…read more1-1/2 hours. When I returned home I checked the oil and found that it barely touched the end of the dipstick. Upon checking the receipt I found that they put in 5 quarts of oil, the Jeep Wrangler V6 requires 6 quarts. It is obvious that they never checked the engine oil level after running the engine! Don't use this slipshod operation!

my gmc truck usually goes for oil changes at the dealership but didnt have time for it this time…read moreso i did my oil change on Memorial day to me it seemed like everything was ok because a few days later my check engine oil light came on its a 2024 gmc truck so i tolk it in at the dealership at liberty gmc they sent me a video of issues that i wanted addressed turns out the oil cap was left off and left somewere near the top of the engine now their going to have to reset the computer for this little mishap that you guys did.Like i said their is a video proof of this so i had to rent a vehicle to go back and forth hopefully on your case my warranty covers this. I will reach out to corporate about this matter. A simple double check could of prevented this feel free and contact me.

how did Nashville Firestone Scott manager at Firestone located off of Road in surprise Arizona…read morewas very accommodating and regards to having a alignment a break dust shield had been bent in the process of doing a front and alignment and it ended up gouging my rotor, so all I was asking for was a refund on the front charge which accommodating me for that refund.

I had been a loyal customer of Firestone since moving to AZ in 2018. Brakes, alignments, rotations,…read moreoil changes, AC replacement; my wife and I would take our cars to Firestone and up until recently we always had good experiences. They're usually quick and affordable, however, this instance took 12 days to replace a coolant housing. --On 04/23 I brought my car in at 5:13PM when the temp coolant housing cracked and leaked coolant, overheating the engine. Firestone let me know that they would get to it in the morning, Saturday. Service writer was Jordan. He called an hour later letting me know it would be $50 to even look at it. --On 04/24 they called me letting me know they will order the parts and will receive them Saturday morning to complete by Saturday. Technician was Marcus. Quote was $749 for the housing and then $129 to flush the coolant fluid. --On 04/25 they called me letting me know they received the housing, but was missing a part. They'll order from Kia Monday, receive Tuesday to complete the job. --On 04/28/26 they called letting me know they were still waiting on a part, it'll be in tomorrow. --On 04/29/26 I called, they were still waiting on the part, should be in tomorrow. --On 04/30/26 I called, still waiting on the part, should be in tomorrow. --On 05/01/26 I called, they said they were still waiting on the part. I went up to Firestone to get some things in my car I needed. They again said now they were waiting on a gasket. A manager would call me in the morning. --On 05/02/26 I went up to Firestone around 10am, spoke with Scott (store manager) who told me the engine cover was put on a workbench and "grew legs and walked away", the assumption being another tech threw it away. Scott offered 10% off the bill to cover "a day or two of a rental" and a complimentary service check should I return, stating the part would be in Monday and I could get my car back and he would call me. --On 05/04/26 I called in the evening, service told me "looks like we are still waiting on a part"... I reiterated that Scott said it would be in and the service tech said "yes, we will get the part tomorrow, Scott said if you called to let you know you'll have your car tomorrow" At this point, due to the mistake on Firestone's part, I don't feel like I should be responsible to eat the cost of finding other transportation. --On 05/05/26 I received the call that my car was ready. I picked up my car at 4:40pm. The bill shows nothing about the part they thew away, but it does show having received the gasket Thursday. Reflected in the bill is simply a 10% military service discount (amounting to $106). --On 05/05 and 05/06 I attempted to call Scott. Since picking up my car, the EPB sensor has been tripped and my parking brake, auto hold, and cruise control functions do not work. --On 05/07 I spoke with Scott, who felt the $106 to cover the cost of a day of rental and Uber up to Firestone and complimentary LOF (Lube, Oil, Filter) service was sufficient. He offered to fix the EPB sensor but my trust is non-existent at this point. My total bill came to $1,098, after the "military discount". Which was still higher than the original quoted amount, even factoring in the tax. Take from this experience what you will. I try to be thorough when it comes to negative reviews. I understand things happen. Having a part come in without all the components once is understandable for a single day delay, but an additional component is unlikely. The clean photo attached shows the engine cover they replaced, which is probably as big as my torso. Throwing out the cover to my engine is just negligence, causing a several day delay in returning my car to me with very little compensation (if any, based on the "discount" versus original quote). There are plenty of other places in Surprise to take your car, and unfortunately, I won't be using Firestone again. Photos attached: coolant leak, completed job (with replaced engine cover), and new warning lights my car currently has, along with line items on the bill and the total amount.