Very professional and respectful to the customer. I came here after being rejected and treated poorly across the street from American tire Depot. What a nice experience here. Luis was extremely helpful and felt like he really cared about my situation. One of my tires had been losing air all week and they were able to find a nail and patch it quickly. I would definitely come here again. Compared to across the street, this place was top notch in professionalism and service. read more

Please don't come to this place. Ever since i took my car here I've been having issues with my wheels. From weird noises, wheels not properly aligned the first time, to them lying about replacing my TPM sensors for "free". Took my car to a tire shop ware I used to take my classic vehicles. They let me know of all the bare minimum jobs they performed comparing what big o tires stated on their recipes. I was going to big o tires out of convenience as they are only a block away. Instead go to any Daniels tire shop. They know what they are doing there and do a professional job. It's not a bunch of turd kids acting like they know what they are doing. read more

Just want to give a shout out to Kevin at Big O tires. If you're looking for a place that's honest.....you should give them your business. Love when you find a place of integrity! read more

Been buying my tires and getting service here, however this morning my purchase history was not found in the system, even when I showed picture of BFG KO2 purchased in 2019, the manager told me, "does not make sense BFG KO2 was not released will 2022" ( Google says BFG KO2 was released in Nov 2014), but I got a quote for KO3s . Went across the street, purchased of a set of KO3. read more

Came here today to get my tire fixed since I got a flat last night. I was able to easily make an appointment online for today. Staff was super friendly and helped us get it all set up. They were a bit busy at the time so they said it would be at least 40 mins to 1 hr before they could actually check on the car. While we waited we walked to downtown Brea and back. About 1hr 15 mins after checking in, the car was ready. Thankfully they were able to fix the tire, but it was a bit surprising that it was $45. They didn't mention the price before that point. I wasn't expecting free, but I also wasn't expecting $45. Overall it was very convenient and were able to fix my tire. read more

Big O Tires - Water and coffee station - Tires Near Me - Brea, California

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Last minute, I needed service cuz I had dinner plans but had ran over a tire strip on the freeway and my car kept making a lot of noise like I was dragging something. Got home and started calling around. Everyone had availability in an hour and I needed to be done within the hour. Big O Tires came to the rescue. They were getting ready to close up soon, but said they could take a look at my car. I rushed over. They lifted my car and apparently whatever I ran over hit my skid plate and it was dragging and now messed up. They removed it for me and didn't charge me. Said it was on the house. Very cool. Now, I just need to order a skid plate somewhere and have it installed some time. They said I can bring it to them and they'll do it for me. I wish I had some $$ at the time to pay them a little something for helping me out. I only had Bennies and credit cards. I will be more prepared next time! read more

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Big O Tires Brea blvd is the bestest customer service ever. I can trust all my vehicles with Big O .. a big thank you to Gabrielle Kevin and teammate's for such outstanding service !!:) The synthetic oil changes are the best as well as their friendly service and ontime punctuality. Prices are lower compared to other services too. Thanks again Big O Brea!!! read more

I have been to this location for 3 tire repairs. I have always been very pleased with service and communication at this location. To the crew that was working on 12/5/25 - I was packing the car to attend to a family emergency when I discovered a nail in my tire. I was in a panic and headed straight to Big O Tire where I explained the family emergency and they were very understanding and accommodating. They got my car in right away, repaired and sent me on my way in less than 10 minutes. I was able to spend valuable time with family in this hard time. Thank you, Team! read more

I stopped into Big O Tires today because I had a screw in my tire and it was close to home. I did a quick review check and it was positive. I met Gabriel and Kevin, they were fantastic!! Gabriel was extremely helpful, willing to help and assured the fix was easy. I later picked my car up from Kevin, who was just as friendly and went over what they did. I will definitely be coming back! read more

Very fast quality service. Low priced Available when I needed Will come back if necessary

It's been about a year since my visit but I saw another customer post that reminded me to write a review. Got a flat on the 57 and had Triple A tow our car to Big O Tires since they were the only ones with the tires we needed in immediate stock. Changed out 2/4 tires and we were also advised we needed additional services to our 1 year old car. This place is a straight money grabber. After getting our 2 tires installed at Big O Tires, our car would vibrate going over 75 mph which never happened prior. Took the car back to Big O Tires a few days later to inspect - the gentleman did a poor job inspecting and really just walked around the car looking but they never asked to take it back or check further. He said everything looked okay and sent me on my way again. Well - I had to take the car to Costco shortly thereafter to get it properly fixed. Would avoid at all cost. read more

Disappointed; there was no line, literally technicians standing outside doing nothing when I had arrived. I had a nail in my tire so I just wanted it fixed. Took them 40 minutes to get to it, when clearly not busy; then charged $45 for a tire patch. Way overpriced; I'm never coming back, my mistake for coming here. But they were friendly at least. read more

Big O Tires - Tires Near Me - Brea, California

Big O is not just a company, they are Very nice people, they care about you and are Really easy to work with. They discussed all my options, ordered the right tires and finished quickly. read more

Kevin helped me, very friendly and professional. Referred this business to other friends.

Took my Mother in last night to get her tire patched. Kevin was attentive and quickly got us back on the road. He even comped the service. This is a location that should get your attention! read more

First time reviewer here! I really got lucky when I picked this company to replace my tires. The customer service that was provided by Mike was spectacular. He was honest about the pricing and wash at was involved in the quote, helped me compare other tires to each other, and wasn't pushy about anything. Mike even gave me his charger cuz he knew my battery was low. Facilities were clean and open. The time that it took to replace my tires and perform the alignment was less than two hours. Would I come back? Yes, cuz I got a package. Would I recommend this place? YES! read more

Thanks to the guys for removing the screw and patching my truck tire right before closing time.

Dishonest and scammy. I came by with a screw stuck in my tire and immediately he tried to just sell tires to me saying they need to be replaced. I left and went to American Tire Depot and they fixed the issue in less than 5 min without asking for compensation. This is the difference between honest and hard working people vs. sly and dishonest scammers. Never come here and take your business elsewhere. read more

DO NOT GO HERE! I stopped in because my tire was low, and I wasn't sure if it was a flat. Instead of offering to help, the employee seemed annoyed and told me he couldn't check it because it was 'too low.' Rather than providing any assistance or advice, he immediately quoted me $525 for a new set of tires. The lack of customer service and unwillingness to help left me very disappointed. I wouldn't recommend this place if you're looking for honest or helpful service. read more

No one ever wants to find out you have a big screw in your tire, especially on a Monday. I called Big O Tires and was told to bring my truck right over! The service was amazing, both on the phone and in the shop, and was quick! Kevin, the service manager is a true professional! Thank you again!! read more

Came in this morning because I had a screw in my tire. I have a brand new electric Mercedes and another shop I had gone to previously was honest with me but they were afraid that they would scratch the rim. So they told me to go to Big O Tires. I walked in and was greeted by Rudy. He was very profesisonal and nice. He took a look at my tire because I was concerned my rim would be a problem but he assured me that he would tell his guys to be extra careful. Also, he noticed I still had the paper plates on my card so he offered to put my real plates on for me. His customer service goes above and beyond. Very grateful for people like him in this car service industry. The only one constructive feedback I can give is that my car has bone colored (almost white) interior. I would take extra care when the guys are getting in and out because I noticed stains on my seats, carpets, and liner. No big deal for me I cleaned them off at home. So maybe place a paper cover on the seats? This will be my go-to now thanks to the great team! read more

Came here on a Sunday for an oil change. Mike helped me with my services. Good thing, I came by today bc I had no idea I needed my breaks replaced. He showed me how much break pad I had left. I was in shocked and so blessed that I got them replaced. I'm just happy they are opened on a Sunday. read more

Highly recommend! Kevin (service manager) and his tech Jordan took great care of me. Had a tire going flat and they quickly took my car and fixed my flat. Can't thank them enough! read more

Courteous , thorough service done in a timely manner Checked for discount to make the pricing more reasonable for oil change read more

I needed to fix a flat tire and I was there an hour and fifteen minutes before closing time. They had two people in the lobby and they told me they couldn't help me. I came across the street American Tire Depot and they helped me right away. I will never go to Big O Tire. read more

Came in for my boyfriend's leaking tire, Maroni agreed on helping us real quick on tire check and tire change, I know it varies on how busy they are but it took us to get out in less than an hour! So, thumbs up for Maroni's service and friendly smile! read more

Every time we come here, they always try to sell us extra stuff that are not needed. I get a 2nd opinion and they show us they're lying. Please be careful. I will not going back. And it's unfortunate because it's local and I always try to give all my business to local business. read more

I went in for a flat tire and rim replacement. I am truly impressed with the speed, efficiency, and overall quality of the service/product I received. From start to finish, everything was executed with remarkable precision. The process was quick, allowing me to get what I needed without unnecessary delays. At the same time, it didn't sacrifice quality--every detail was thoroughly considered, and the final result was exceptional. I highly recommend this for anyone looking for a reliable, top-notch experience! Thank you so much Gabriel!! read more

My son took his 2004 camery in for an air conditioning issue. $2700 dollars and 4 hours later, it's fixed. Cars not even worth that much. Taking advantage of a young person isn't good Buisness Big O! I'm going to call them big NO!! Please do not comment to contact corporate for help. Let us all know here how you will help. I'm pretty raved up. read more

Turned a bad day into a good day! Called and spoke to Mike. Scheduled a same day appointment for the nail in my tire. Drove off stress free and nail free. Ty! read more

Big O Tires - Nail in my tire - Tires Near Me - Brea, California

What a great experience! My tire needed patching after running over a huge screw and Kevin patched it up and we were back on the road in no time! Excellent service! read more

Went in for an oil change with a mailed out coupon came out with an even better deal the value is top tier. 10/10 would recommend; service was excellent, waiting time was minimal. read more

I called to set up an appointment for oil change and there is a coupon for $69.99/full synthetic. I have a 2021 infinity x50 lux, sales person said it is for my car and my price is $99. There is no note on the coupon that this price is for certain cars, I called another store in Orange, they were honest and they accepted the coupon for my car with no hassle. read more

Been coming here for a few years for my tire needs. Finally inspired to leave a positive review due to Mike's help & customer service. He was honest from the beginning. He helped me figure out the best deal / value for my needs. He warned me there would be a wait and his time estimate was spot on. Most mechanics rush you into a repair your car doesn't need yet. Instead, Mike warned me of what to watch out for for when I left regarding a soon-issue my car will have. I am very happy with the service I received. Come here on a Sunday / Monday and ask for Mike to help you out. read more

This place is a mess! "Mac" god bless his heart... is incompetent as they come. Ordered and installed the wrong tire on my vehicle. I needed 1. When i mentioned that it was the wrong tire, the suggestion was to buy 3 more, because the first one is on already... Also got a call stating all my shocks were bad and leaking... car has 36k miles on it... When i asked for a discount a mere $75 was applied on a $1740 total job. Buyer beware! I got taken read more

SCAM, SCAM, SCAM. This place is a scam. Brought my car in for a tire repair, next thing you know they're trying to tell me my ball joints are bad, shocks are busted, fluid is leaking, etc. They say 'we can fix all this' and gave me a quote of over $4k. My car only has 60k miles and runs perfectly. I get routine service on it and none of the issues above have ever been mentioned by the dealer or other mechanics. From reading other reviews, apparently this is a thing they do to customers. They like to use scare tactics and tell you your ball joints and control arms need to be repaired or you could have serious damage. Other people mentioned they say their shocks are busted and leaking, and they said the exact same thing to me...word for word. Sounds like they are all trained to use these tactics to upsell you on unnecessary services. Don't trust these scammers! read more

I had come in to get a brake fluid exchange and after inspection they said I'm pretty much due for tires. Purchased a set, but later came back to my car on all season tires when I wanted summer tires. After reaching out to customer service, they offered that I could switch to the type of tires I actually wanted. I want to recognize Gabriel the manager since he made sure I was taken care of. They also handled my car with care which I can't say for everywhere else. Pricing for my tires were also fair to market, even after I checked online. read more

I wouldn't recommend coming here to people who don't know about tires. I am no mechanic but I do my own regular maintenance; oil changes, coolant flushes, spark plugs, changed my flat tires, bleed my brakes. I'm not oblivious to cars. If you come here and you aren't examining every single line item on your bill, you're getting overcharged. Here are the good things. They were open earlier than everyone else in the area. They were fast, I came on a weekday at 8am and my car was on the lift quickly. They said an hour, it took 45 minutes. The person working the counter was pleasant to talk to, didn't talk condescending when I asked questions. They completed what I paid for. Here are the bad things. What you're being charged for is very predatory. The tires online aren't the ones they have in store. I wanted a tire I saw online but they didn't have the brand in store. The staff told me three options at various prices, with the lowest price around the same as the the brand I wanted which was mid-tier online but it had a smaller factory warranty, which is why I didn't want it. I also wonder if they had more affordable options but didn't suggest them because they didn't make as much off them. Second the staff gave me the prices without the tire warranty, then without me asking after I choose my selection, they said they'll add the tire warranty, like they were doing me a favor, and I had to ask how much that cost. Tire warranties aren't bad, but just tacking them on is bad. Third instead of the two tires I said I needed (the reason I came was a single tire flat but I already knew I would have to do both) to have them say I need all four and an alignment but they don't say why I need all four. No proof or inspection of saying what depth my tire is at, just their word. I did need an alignment, and my tires were worn, however not at absolute needing replacement, these people are just trying to make the most out of you while you're there. Then when I receive the invoice, I read over it and they were charging me for nitrogen. Nitrogen in tires is not a necessity. We didn't talk about this. There is no public location to fill up your tires with nitrogen. It's supposed to make it so that you don't have to fill up your tires, but I'm someone who doesn't really see it as an issue worth the price. I asked about it and the staff tried to tell me the benefit. I took the L here because I am extremely non-confrontational and they had already printed up the invoice and were having me sign it and I didn't want a back and forth about it. But honestly I should have because a tire warranty is definitely worth it more than nitrogen and if I declined that I should've declined the nitrogen. Then after the whole thing they tell me my brake pads are at 4mm and I should consider coming back in soon. I just took off my tires 10 days ago and measured my inner and outer brake pads and my thinnest pad was 5mm. I don't trust this place or recommend it it anyone. read more

Big O Tires - Lobby - Tires Near Me - Brea, California

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I got a flat getting off the 57 Imperial Hwy exit in Brea. I got roadside assistance to put on the spare, but I realized I wouldn't be able to drive very far I scrambled to find somewhere to patch the tire asap. I called this shop and when I told Rudy I live far he said to come right over. Mind you they close at 6 PM and I got there at 5:57. Rudy, Mike, and Christian were all waiting for me to pull up and immediately got to work on fixing my punctured tire. Christian was super fast to repair the hole, then put the tire back on, and remounted the spare!!! Literally done in less than 20 mins and I was back on the road. These guys made my day by staying open a little longer, going the extra mile, and being soooooooo nice. Excellent customer service! Go to this shop you won't regret it!!! read more

Big O Tires - Christian putting my spare tire back. - Tires Near Me - Brea, California

I can't believe I paid 78.02 for a oil change today. I have been a regular customer for years, they have always taken great care of my car. I have always gotten a discount for my oil changes but not today. Maybe they are punishing me for not wanting to spend 1,500 dollars for spark plugs and a valve cover gasket. Oh and a battery for 200 dollars! Never ever had I paid such a huge dollar amount for a oil change. With the steady climb of gas prices and now a high price for a oil change! Way to go Big O Tires, thanks! Just what we needed right now. I will never return to Big O Tires. :( Dissatisfied Regular Customer Shame on you !!!! read more

Big O Tires - Tires Near Me - Brea, California