Was so impressed by the service here on my recent visit. The team makes a point to let you know about free refills and literally offers to refill for you when they walk by, even though it's not full service. I couldn't carry things because I had my baby in my stroller so they carried things over for me. I know these are small things, but I feel like when you go to a fast-ish food place the employees often aren't engaged or happy. This team was both and it just made for such s pleasant experience. Thank you all for that! And the food is good so I would happily go back!! read more

Pleasantly surprised by this place! Great quality smash burger with fresh ingredients and yummy sauce options. Friendly servers, though most service is self-serve (kiosk and self-bussing station). I wish the lettuce were sliced and not chopped since I think it'd add more refreshing-ness to the overall bite and wouldn't fall out so much. I also think the patty itself could be seasoned more, but they really nailed the crispy edges on the patty and bun! Fries were just okay for me and the prickly pear slushie was also just ok. I thought portion size was fair. Will be back! read more

TLDR: Great burgers and fries with delicious drinks! My friend and I decided to stop by for lunch, as we have never been here before but have seen it around. The restaurant is very cute and modern. We ordered on the iPad but you can order from a person as well. We ordered 2 burgers, 2 small combos (includes a small fries and drink of choice). I upgraded my drink to a Strawberry Shortcake shake. The total came to about $39 (before tip). The burgers were delicious. My friend and I got a Big Max Burger and the Thomas burger, both were a generous sized portion.The burgers were seasoned well and the sauce was delicious as well. The fries were the star of the show! The fries were shoestring and seemed to be dusted with an herbed salt. If I wasn't so full, I would've devoured all of the fries. One of the workers overheard us talking about how we were curious about the mango lemonade and gave us both a small sample, DELICIOUS btw. And so so nice of the worker haha! The shake was also delicious, it had small crumbles of shortcake. And I saw workers moving Tilamook ice cream so I assume all the shakes are made with quality ice cream. I definitely recommend coming here on a nice day to get the outside seating and eat some amazing burgers! read more

See all

Yummy burgers and really kind staff! The burger was very tender with crunchy sides, and everything was seasoned well. It's a little pricey, but you can tell that everything is good quality and there's thought put behind the recipes. Also, the staff was so sweet, he gave my friend and I some samplers of their iced mango lemonade--it was so good!! read more

Big Max Burger - The Big Max Burger - Burgers Near Me - Seattle, Washington

See all

There's this online video where Matty Matheson tries to explain what fast fancy is - this is it. Delicious burgers, decent price, fast. This is my usual TGIF meal! Plus chicken nuggets and fried chicken sandwich slap too. read more

Went to lunch at this location and was very disappointed by the service. My order was delivered to the wrong table, and since the server read out my name I lifted my hand to let her know where I was. She looked at me and took my sandwich back in, which I was thankful for because I did not want a sandwich that was handled by another customer. Well I got the same sandwich back and it was cold. My friends burger and fries were also cold, like there was just lying on the counter for some time. I used to frequent their sister restaurant Eden Hill Provisions and I got better service during lock down than I did today. Also their computer interface where you place your order was not the best either. read more

Excellent burgers and love the fries. Highly recommend when in Queen Anne area of Seattle read more

Big Max Burger - Burgers Near Me - Seattle, Washington

I usually cook burgers at home, but had a craving, unusual for me, for a burger at lunch. Big Max Burger is close by and had good reviews, so... I did like the Thomas burger just the way it came, but my preference would be to have just mustard on it, which isn't an option here, except for honey mustard. The fries were very crisp to start, but so salty I actually limited how many I ate - unheard of! And the seasoning wasn't my favorite. It feels like a fast food restaurant, but at $33 for two 4oz burgers, one 16 oz coke, and a large fries, a lot more expensive. read more

Great service, quality, and ambiance. Even better location! Will definitely be back here.

It's an average burger spot tbh. The fries are skinny, but I like fatter fries. They still tasted good. My burger was good but nothing stood out to me here. Not a bad place, but not a return for me. read more

Top tier burger. Best in seattle. Get the queen animal w fries and caesar. Amazing service and great outdoor seating to enjoy the sun

Our burgers were burnt beyond belief. Poor quality all around. I would've been better off lighting $27 on fire

Wish I could give it negative stars. Won't ever come here again. $32 for a bacon cheeseburger fries and a lemonade. Outrageous Burger (if you wanna call it that) barely had any cheese on it. The patties were burnt and thinner than dollar bill. Just really really poor. Fries were the only thing that tasted good. Really really disappointed. If you're in Queen Anne and want a burger just go to Queen Anne Beerhall. read more

We took my mom to her old neighborhood where she grew up on Queen Anne & wanted to find a fun place to have lunch on a patio there since we had our puppy & upper Queen Anne is so dog friendly . We were all hungry for a burger so we stopped at Big Max Burger. You order at the desk in the lobby & they bring it out to you. We started with unsweetened ice teas & a frozen lemonade which they brought out for us right away. The tea was fresh brewed & really good & my husband's frozen lemonade was delicious. My husband & I decided to both get the Queen Animal burger, my mom got the Hot Mama Hen & we got a small order of fries & brussel sprouts to share. My husband & I loved our burgers, perfectly cooked beef Patty, thick smoky bacon, fried onions, avocado, pickles & their Max sauce on a delicious challah bun- so tasty & juicy! My mom really liked her chicken burger- a nice chunk of crispy fried chicken with lettuce, pickles, red pepper chili sauce on a challah bun. The fries were thin and crispy, herb salted with their Max sauce & homemade ketchup- so flavorful I was happy eating them without sauce & plenty for all of us to share. The brussel sprouts were also a generous portion & were coconut caramel kettle corn flavor- luckily we were so full from our burgers & fries that we each had a bite & honestly were happy because they weren't good at all. The service was prompt & friendly, the patio was really nice, the prices were reasonable & the food was really good- we'd definitely go back. read more

See all

Great food. Friendly service! I love how friendly they are with kids. Always a kid friendly environment!

Don't come here if you're vegan: zero options. Vegetarian wise, the falafel burger is okay, if a bit second class compared to meat'ed selections. Big Max used to have a rather and unique and tasty celery root pastrami sandwich. This has been removed, I assume, as part of streamlining the menu. According to friends, the regular burgers are excellent. read more

Let it be known that the Big Max burger is a total flavor bomb! I got the Thomas Burger which is a 1/4lb patty and my partner got the Big Max which is 1/2lb patty. The flavors of the burger are bold and very contrasting. You can definitely taste the quality of the beef; the cook of the meat had a nice amount of pink! I like that you can sub the beef patty for impossible meat ($4/patty). We shared a large fry and a strawberry shake and that kept us so full for the next few hours. The fries come with a side sauce of your choice but they honestly didn't need it at all. They're very well coated in an herb mix which tasted a lot like sour cream and onion. The ketchup has malt added so it had a tangier and brighter taste than your typical Heinz. I could tell the Max sauce had mustard mixed in though I've only had a Big Mac once in my life so I'm not sure how the two compare. They have a frose machine which is a big plus! Also very curious about their fried chicken sandwich so expect this review to be updated when we go back! read more

Big Max Burger - The Big Max Burger stacked on the Thomas Burger - Burgers Near Me - Seattle, Washington

See all

If you like your burger fried to death, this is your joint. Crispy edges on the meat, yuk. Can't say what exact item I was eating since we were eating take out (which was hot when it arrived). Some of our group loved the shoestring fries but they weren't to my taste. As another review noted, Dick's has nothing to worry about. read more

came in and the interior was very cute as it was pink and the staff was friendly, seems like a great place to eat in bigger groups especially when it's warmer out. i ordered the big max burger as that was their signature along with their fries and max sauce. i was rather disappointed as i had very high hopes of the fries since they're green from the herb salt but tasted nothing while the max sauce was a weird rendition of mustardy thousand island sauce. the burger was very mediocre at best and couldn't really differentiate all of the components within the burger as it all muddled together. i sadly wouldn't recommend this place due to its mediocrity and higher price tag but i do enjoy the alternative options they have such as gluten free buns and veggie patties. read more

I had a big max burger yesterday with the chicken nuggets. I can't remember having a better burger. I felt like a lot thought was put into the burger and the sauces. The nuggets were the perfect side with the burger. Shout to Megan, Emily, buggy and cole for all that they do. read more

I wished I could have enjoyed and live up my meal to the hype! Unfortunately I didn't care for the overtly aggressive seasoning on the burger (almost nearly inedible). Fries were just okay - they were very cold by the time it came out; went in on a very busy Friday evening near closing time and I think the food had been sitting for a while. Might be convinced to come back to what other reviewers write as "best chicken sandwich" but I definitely will pass on the burger next time. read more

Big Max Burger - Burgers Near Me - Seattle, Washington

Food is dope as heck and the customer service? Amazing. Literally treated like royalty I'm shook. Check this place out. read more

Big Max Burger - Burgers Near Me - Seattle, Washington

The food was incredible! The shakes were so refreshing, and the service from the people working was relatively quick and overall very pleasant! Will be coming again read more

I really like the service and atmosphere but the overall food was pretty average. I didn't have a burger but the fries just okay and a little cold and the salad dressing wasn't spectacular. The milkshakes are really good though. read more

Welcome to the neighborhood! Had the Big Max burger and it was amazing! Still pink inside, juicy and delicious, it got all over my hands and face, normally I don't want to get messy while eating but this burger was way over the top and worth it! The chicken nuggets are also amazing, the breading is similar to crunchy beer battered onion rings. Forgot to take a photo of the burger because I dove right in. Not a fan of skinny fries but they were delicious! The service was great! Outdoor seating and free parking in the building, thank you very much!! read more

Was looking for a good burger spot in Seattle, this place checked all the boxes! Loved the fries and burger was great. My friend got chicken nuggets and they were great, wish I got a picture! Would definitely come back read more

Big Max Burger - Burger and Fries - Burgers Near Me - Seattle, Washington

Decent drive-in style burger. The bacon in the patties doesn't really help. Decent fries. I'm tired of brioche buns. Priced high for what you get. Glad there was beer. Honestly, Red Mill has far better burgers. read more

I was tempted to give a 2-star, but I didn't order enough to warrant a full review. This isn't any comment on the staff, who I had very little interaction with since you you order from a kiosk at the front. The interface itself wasn't great, and the only option I could find for a burger without bacon was the build your own. It's a 1/4 lb burger that comes with either a lettuce wrap or challah bun for about $8. This truly is build your own, because everything you add comes with a price. If I remember correctly, whatever "extras" you want -- pickles, lettuce, ketchup -- they are each $.50 extra. I ordered a burger with bun and pickles, and a 5 oz glass (plastic cup) of proseco for $10. All told, the bill came to $20.40 (I think there was a small additional charge for eating in). For comparison (even though I don't eat there), a Big Mac from McD's is only about $4...with cheese and all the trimmings. Granted, I know this is Queen Anne, but really. We sat in a space that's no better than a fast food place - generic music, plastic benches. The food came in a timely manner, but it's nothing to get excited about. The burger (pre-formed patty) was dry and about 1/2" thick if that. Meat and pickles were relatively tasteless (maybe that's why the bacon burgers get a better review). The bun may have be been put on the grill with a bit of oil or butter and was okay. The proseco actually tasted good, but geez. I know liquor is expensive these days, but I can buy a comparable whole bottle for about $10. And typically, you at least get atmosphere for that much. Should have known better. So all told, I'd rather hit up other places in upper Queen Anne, or, if I really want fast food, there are lots of other, better, cheaper options. I could even buy some packaged, prepared thing from Trader Joe's across the street. read more

This meal was so good we didn't have time to take any pictures! Big Burger Max is maximum flavor!! Delicious juicy patty's and toppings, Herbed fries with a super tasty fry sauce, And a truly sweet yet simple shake made with Umpqua ice cream and real strawberry's YUM! Thick and creamy ;) We'll definitely be back with the patio doors rolled up and legit music mix tape playing in the background for the summer vibes!! read more

I order Big Max at least once a week! Seriously the best burgers and fries in the area. I love how flavorful everything is from the burger to the sauces. The staff is incredible as well!! read more

Fried chicken sandwich is one of the best I've had, hands down. Fries are also good and I loved the chocolate shake. However, this place has some weird proportions on their menu which is why it's one of the worst burgers I've ever had. I don't get why it's cracker thin? When I crave a burger I like it thick and juicy. The lettuce was thicker than the meat on my bun and the burger was so thin I choked on how dry it was. Also the chicken nuggets are so giant and thick I feel like I'm eating a fully fried baby chick. Would be a lot better it was half the size (maybe an unpopular opinion) and 50% less oily. read more

Milkshakes and fries are ON POINT. The burger was a little under done for me and had more ingredients on it than were listed on the menu (unless I got the wrong one?). I'm not a pickles on a burger fan so definitely would have done without and was sad to find them on there. But my milkshake and fries were amazing- just make sure you read your burger details closely and if you like a fully cooked patty, make sure you specify. read more

Amazing service time and quality but the ordering was confusing. I ended up getting herbed fries when I wanted just regular fries which was annoying. It was also overpriced, $5.00 for a tiny burger that fit in the palm of my hand? Also the drinks were already small enough but to make it worse they filled it to the brim with ice so that you barely get any drink? Overall the place looks great and the people are nice but it's overpriced for the amount of food you receive. read more

I was craving for a good burger. Got the Big Max. Wow! Thick patties perfectly grilled just the way I like. Big bold flavor!!! I can taste the quality ingredients. It's gourmet fast food. You can customize your order. Best burger I have had in a long time. Worth a detour. Minus one star not because of the food. But there are a few people working in front, not behind in the kitchen. Why don't they clean this little place a bit better?! I will be back for the burgers. And I want to try the chicken nuggets. I have finally found a favorite burger joint! read more

Excellent food!! Big Max was delicious!!! Place is very clean and employees are very friendly.

I've been pelted with ads on the internet for Big Max. So I tried 'em. Dick's has nothin' to worry about (neither does Mickey D's, Jack In the Box or Wendy's). The Thomas burger was okay, certainly not outstanding...but expensive for what you get. The fries are crap. The chocolate shake ... my initial thought was "well that's kinda small!" At least the service was friendly. My advice: drive south on Queen Anne Avenue to Dick's. read more

A perfect 5 star burger restaurant. From everything to Brussels sprouts to chicken nuggets, this restaurant has everything you could possibly want and more. Everything the restaurant makes is from scratch so while it can be a little pricy, it's due to the high quality of ingredients that each menu item has. By controlling all parts of burger production in house, the staff are able to accommodate for any allergy or preference so no customer is excluded. On top of the excellent food, the hard work and due diligence of the servers can't go unmentioned as they go above and beyond every time, especially the blonde with curly hair. Truly a one of a kind establishment. (Ps: if you want to try a secret menu item just ask for the cowboy burger!) read more

My husband wanted a great burger for his birthday dinner. Big Max had a wonderful write up. What a disappointment!! 1. You have to use a computer to order. 2. They ask for a tip (starting at 20% ) before you have even received your order, so how can you judge what to to give based on what the service was like?? 3. $45 ( before said tip!) for two burgers, 2 lg fries and 2 "large" Cokes. I say "" large" because the cup was full of ice with about 4oz of actual drink. 5. They brag a delicious burger of beef and bacon, but all you can taste is sauce! The best part of the burger was the edges where there was no sauce. 6. I'm assuming it's celery salt on the fries? My tongue was burning from soooo much salt! On a positive note, the staff was friendly and the place was clean. No complaints there. We won't be going back and feel like I wasted a birthday dinner and $50! read more

It is a very good burger. The Big Max burger and a 'large' drink cost $20. The large drink was probably 12oz and $3.50. Soda is super cheap out of a fountain. $20 double burger no fries is expensive even for a Seattle establishment that isn't a sit down restaurant. read more

When a fellow Comrade Dylan had told me Big Max Burger CO. Was '"The best burger in Seattle"' naturally I was skeptical. The fact of the matter is I've had a lot of burgers, a lot of which have been in Seattle. The mere notion the start-up Big Max could take on local institutions such as Red Mill Burger, Burger-master, Dicks, and more established national chains such as Shake shack and Great state burger had my mind in a pretzel to say the least. So being the courageous person a am I decided I'd try the place. When first walking in I'm confronted with a leisurely ambience. With whiffs of various spices and meats in the air. Interior decorating very refined Under the Bauhaus school of architecture I presume. You get the picture simple yet splashes of flavor here and there. Edison light bulbs lots of whites some Grey's some pinks here and there various textures seen in different wall paneling. So I order via electronic kiosk it's simple enough. I end up ordering the Big Max Burger, it came in about 10 mins... not bad. I'm confronted with a little white box with what I describe as a very proportional looking burger tucked that is revealed as I open it. Ah yes, finally I'm eye to eye with the Big Max burger, I pick it up I can tell it's gunna be juicy I sink my teeth in. Texture wise, there is a bit of a crunch with a soft interior hidden that just melts away with every bite. I can taste the bacon bits that have been blended within the Pattie's, what a glorious burger yet refined with balance. There is no doubt this is not a humble burger, but more of a show burger with some with some finesse some swagger. But then I was confronted by maybe the most arrogant employee I've ever met his name is Dylan he's a total debag he kept asking me how my burger was. Like hello, the nerve!? I'm trying to enjoy the burger jeez. Anyways I digress the point is Dylan (no relation to my friend Dylan) is the worst employee I've ever encountered at a service restaurant I cannot believe he is still employed at Big Max Burger Co. If I was Mr.Big Max and I was serious about making burgers I would really reconsider the employment of Dylan the tall blonde. Anyways overall I think Big Max is better than All the establishments previously mentioned. The burger speaks for itself it's a premium burger that uses premium ingredients and that's reflected in the end result. read more

Big Max Burger - Before - Burgers Near Me - Seattle, Washington

See all