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    Big Lots

    2.3 (6 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 weeks ago

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    Underneath It All - Front of store - point of sales station and living room for family & friends to relax while your getting your custom fitting!

    Underneath It All

    (15 reviews)

    $$

    Kim and Karyn are so kind and very helpful at what they do! Underneath it All is primarily a…read morebra-fitting store, with a wide range of sizes and styles to fit any of your undergarment needs! The bra room (which is full to the brim!!) is by appointment, which makes for a really private and personal experience. The bras range from 48-100$, but most sit around 65-80$. These are great quality bras, and mine have lasted me around 5 years with proper care and washing technique, which the ladies there are more than happy to provide tips on. Overall, a truly wonderful experience. Highly recommend!

    Having very large breasts (~36K cups), I need to go to stores like this for bras. The first time I…read morewent, I made an appointment and was fitted. I found some bras, but I don't think the saleswomen are very kind. I'm plus size (around sizes 18-20) and was asked by the saleswoman if I was on any type of weight loss journey. I'm sure tons of women who come into the store are, but let them tell you that rather than asking... While I did get a nice fitting bra, I wanted some lingerie as well, but nothing fit my breasts. Rather than saying "We dont have any traditional lingerie that will fit you, but let's try a lacey bra" or something of the like, the saleswoman looked at me and said "Hm." and let me try on a lot of things that didn't fit my breasts. It was frustrating that the saleswomen - who can immediately tell if someone's wearing the wrong bra size - can't tell if lingerie won't fit my breasts and let me try on several items that didn't fit. I was a little off put at that experience, but decided to go back a 2nd time to see if they had a strapless bra in my size that I was looking for for a wedding. A different saleswoman helped me this time. I walked in and she goes "What's up...?" Not "Welcome!" or "What brings you in today?" She provided me with a few bras, some of which weren't the size she meant to pull as they were not organized correctly. I did end up trying a few that didn't fit right. I said I needed the bra for a wedding in about a week and she goes "Uhhhh honey! You should have done this earlier!!!!" I let her know I do have a bra for the event, but was just looking for a black one as a preference. We see that the bra that I'm trying on isn't sitting right, and she says "Well, you've got boobs!!" ...I'm very well aware....that's why I'm here.... She then tells me "You should have made an appointment, brought in the dress, and we would see if we could put lines in!!!!" in a very condescending and in an almost scolding tone. I was looking for a black bra as a preference, not of out panic or urgency, and shaming me isn't helping anyone. This place carries my size bras and they can run $70-$90 that I was more than willing to spend here, but was not treated well. I left and cried going home because of how the experience made me feel. What I wanted to be a kind 2nd chance to feel comfortable and trusting in my undergarment needs was reassurance this place can't help me and that the staff is condescending. I'm not going back for a third try. I don't think these women are the experts they claim to be. I've been professionally sized before and got a lot of education on proper bra sizing, how to wear your bra, and proper bra washing and care. And I felt comfortable and safe during that entire experience. None of that happened at Underneath It All.

    Big Lots - deptstores - Updated May 2026

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