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Big Guys Carpet Care

4.0 (8 reviews)
Closed • 8:00 am - 5:00 pm

Services - Big Guys Carpet Care

Mold remediation

Carpet cleaning

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Reactic Restoration

Reactic Restoration

(15 reviews)

West End, Downtown

I own a roofing company here in Los Angeles, and we've been working with Nevo and the Reactic…read moreRestoration team on multiple projects. They've become our go-to company for restoration work, and for good reason. Nevo is great to work with, always responsive, easy to communicate with, and makes sure things get done right. Most importantly, the homeowners we've referred to them have been really happy with their work, which means a lot to us. It's not always easy finding people in this industry you can rely on, especially when you're trusting them with your own clients. We've had a great experience with Reactic and I'm happy to recommend Nevo and his team to anyone looking for a reliable restoration company.

I wish I had the positive experience others seem to have had. I only scheduled a quote with them,…read morebut I'm not going to use them based on my experience. I was trying to get a quote on removing mold from my vents and possibly fixing ceiling damage. I guess they don't go to condo units all that often because despite telling the scheduler over the phone and in email what my unit number was, it was never included in my address. In my experience, most services will give you a notification that the technician is on their way. I got notified when the guy called me because he went to the HOA office, since he didn't have my unit number. The HOA wouldn't have known anything even if someone was there since I own my condo and am responsible for the inside. The guy arrived, walked around inside with his dirty boots, and only peaked into my vents which were my main concern. He did test the stains in my ceiling with what I assume was a device that measures moisture. Then he said "I have everything" and left. No "goodbye" or letting me know what he saw or what next steps could be taken.

Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(39 reviews)

First off, Steve was great. He showed up on time, walked me through what he was doing, and…read morecompleted the work quickly. I really appreciated him and the work he did. My issue was with the original scheduling. I called at around 7pm on Sunday night was assured that someone would be there within the hour. An hour later, I received a text that they were running late but we were next and they would be before 9. At 9 I received a phone call that they would not be there at all that night and it would be the next day. I had another company schedule already for the next day to do the work, but I had already canceled them, because you said you would be there that night. I found out after Steve arrived that the other company was considerably cheaper. I wish I had just kept the appointment I had. The work got done, and cost me more, but I feel a little bait and switch on your 24/7 promise. If you cant get people out when you say you can, then remove the 24/7 from your website.

Roto-Rotor gave a fast response! They came out within 72hrs. They quoted $500 to look at my drain…read more Others quoted $79-$100, but because of name and length of doing Business I chose Roto-Rotor. They arrived and did their thing. When the camera found "Rebar" both technicians actually CELEBRATED. I didn't understand until I got their quote over $4k!! Of course I sought 2nd opinion and learned my builder is responsible for this repair! They also left my property in worse condition than before they came!

Big Guys Carpet Care - damagerestoration - Updated October 2026

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