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    Big City Optical

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Big City Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Big City Optical Photos

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    Recommended Reviews - Big City Optical

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    8 months ago

    I loved the doctor and found great glasses! Ask for Lisa Marie, shes amazing. I will be back for sunglasses!

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    Rasa T.

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    Town Eyecare - Beautiful New Optical Area!

    Town Eyecare

    4.9(88 reviews)
    1.4 mi
    $$$

    Professional careful optometrist, good selection of high quality frames, appointments easy to make…read moreand always on time. Plenty of parking in the strip mall and right across from the Mandarin House, a Korean style Chinese restaurant.

    I had to find a new optometrists as my existing one was moving further out and no longer provides…read moreeye glasses service in-house. So I checked Yelp and found this gem! I checked their website and I booked an appointment online they seem tech savvy. As a new patient I filled out the form online ahead of time before my appointment which was great to do. I even got a text reminder of my appointment which was cool! They are located within a strip mall so there was plenty of parking. When I arrived it's a small store front. I was greeted by them. The staff was very friendly. They were all wearing mask at the time. I wish I was able to see their smiling faces but each their own. They have all assortments of eyeglasses and sunglasses including sport eyeglasses. They have a website so check out their name brands. They will even fit your lenses if you bring in your own frames from other stores or online which is good to know. And that is what I ended up doing. I didn't find a low bridge/Asian fitted glasses for myself in their store that I liked so I wanted to use my existing glasses that I use for work with new lenses. Now here's where I talk about my great customer experience... There was a patient ahead of me so while I was waiting I was talking to their opt tech Jamie and told him that I wanted to see if he can fix my favorite eye glasses arms for me as I had them adjusted many time by Walmart opt tech last year who didn't do a great job and was impatient with me and he told me that they adjusted/damaged the arms so much he wasn't able to fix them right for me. But instead he has an idea and checked ray ban website and he said let's see if they are still in warranty by them. He helped me set up a new customer account on his laptop, we took some pictures and we upload it and Ray Ban replied back and said it was out of warranty but they will replace the arms for $99 when I ship it out to them, oh yeah done! My model is a low bridge/Asian fit frames that were an old model but love the black and red color and style that fits my face and I'm shipping them out. And once I get them back I will have this place fit my new bifocal lens. They also offer lenses for those who work all day in front of the computer screen that are Not with that weird blue glare tint and shaded that i'm currently using. I'm NOT a fan wearing that eyeglasses as I look like a fly and I know people are staring at my blue tins glare. Luckily I have an older pair of glasses that I can still use for now while I ship out my glasses for repair :) One thing to keep in mind Dr Carolyn Dienes is very detailed oriented not sure if it's because I'm a first time patient as she did take her time with me. I do love that I'm not rushing through my appointment and I'm willing to wait for my turn. It's a family owned business and they all help out each other including the doctor helping her patients pick out glasses and answering the front desk phone when they were getting busy. I'm one to look for someone to take their time with me and not upsell their products which I didn't feel like that at all. They have the most current systems here for testing your eyes which is good. I have been unhappy with wearing hard lenses as I thought I had dry eye syndrome but it's clogged tear ducts. She checked my vision as I need bifocals. So I have been trying out her trials they are monthly lenses one to see far distance and one eye to see near like a menu and so far a week of the first trial I love love it! From wearing my old hard lenses for only a couple of hours I can tolerate until it gets dry and blurry to wearing these trial soft lenses for stigmatism that I can't tell I'm wearing them! I was wearing them all day even at the gym! I having stigmatism the lenses didn't even rotate around my eyes at all yay! Kid you not, I almost started tearing up of joy! I can see no more fogged up glasses while working out at the gym! She noticed clogged tear ducts and recommend me to purchase off of Amazon these heating eye mask called Burder. I'm currently using the heated mask to help loosen the clog tear ducts and for me to continue taking fish oil supplements this will help. It's been great so far that I do it 1-2 times a day for 10 minutes and it seems to be working-teary eyes. One thing too of a great customer experience, I'm also able to email Dr. Dienes if anything related to my vision. Emailing her, she respond back within 24 hours so cool! I'm even encouraging my hubby to see her now as she can give her opinion about lasik that he wanted to do. It's not for me.. Overall, I'm very happy with this place they take their time so if you are the type you want to get in and out the door quick then go down a couple of stores to the typical chain business....pick a number. If you want quality care that takes their time to get to know you then check this place out!

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    Town Eyecare - Same Frames, New Displays!

    Same Frames, New Displays!

    Town Eyecare - Relaxing Waiting area!

    Relaxing Waiting area!

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    Midwestern University Eye Institute

    Midwestern University Eye Institute

    4.8(15 reviews)
    2.3 mi

    This is a huge clinic staffed by medical students and doctors who are supervising them…read more with vision/dental/general health offices. My experience today was with a fourth-year optometry student who is two weeks from graduating. She was kind, clear in her communication, patient, easy to talk with. The doctor who came in afterwards to do her own checking was bubbly and fun, but also thorough, checked on a few things the student had done, asking how the student graded a certain test she did, then shared the 'grade' she gives--small difference. It was a two-hour total experience--exactly how I was told it would probably be when I did the phone registration. Best thing about costs is they DO accept Medicare, I only paid $25 to cover dilation--not covered by Medicare.

    To those skeptical of a teaching clinic vs. a private practice, 1) The facility is very nice with…read moretop quality equipment and is very clean. 2) It is MUCH less expensive depending on needs, the more complex your needs the greater the savings. 3) Visits take longer because - A) You are first seen by an "Advanced" student who adheres strictly to the computer guided "Best Practices" so, no short cuts to save time or money, B) You are then seen by a skilled licensed optometrist who double checks everything. The result is a top quality outcome at much less cost. However, if you are looking for expediance and time is precious to you, you may prefer a private practice. There is a full optical shop on the first floor for glasses.

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    Midwestern University Eye Institute
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    Big City Optical - opticians - Updated May 2026

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