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    Big Brother's Auto Care

    3.0 (2 reviews)

    Services - Big Brother's Auto Care

    Bumper repair

    Auto frame testing

    Rear-end damage

    Big Brother's Auto Care Photos

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    10 years ago

    Helpful 4
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    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
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    Classic Collision

    Classic Collision

    (18 reviews)

    Michael was the best service advisor for my most recent car accident that needed repair for my…read moreHonda CRV. He was always concerned that I had the latest information especially since it took a tab bit longer than expected. After we discovered that the texting system was not texting me at all with any updates, he made sure to call me to update me every step of the way. And when I set up my appt at the beginning, they were able to see me the same day and I was able to leave my car also since I had discovered that my car had not been safe to drive. They also arranged for my rental pick up and made sure my rental was extended so I didn't have to worry about it. I recommend this establishment more than most! When someone cares, you can really feel the difference.

    Jason has been so wonderful to work with at this location! I was recently rear-ended on 85 by a AAA…read moreTruck and after receiving the claim ID through the insurance adjuster, I was able to make an appointment with Classic Collision for the initial quote on damage to my Hyundai Touscon. Jason has been so communicative every step of the way with both me and the adjuster. It has been such an easy and seamless process of getting my car fixed, and he also made sure that I was able to get a rental car covered by the driver's insurance the same day as dropping my car off. The Enterprise is located right next door to the shop (so it was super convenient and I didn't have to worry about getting a ride somewhere else to get the rental). I cannot recommend this business enough if you ever need to get a quote and labor done on your car due to damage from a car accident!

    Devotion - We come to you!

    Devotion

    (25 reviews)

    STAY AWAY FROM THIS COMPANY!…read more I rarely write negative reviews, but of all companies this one certainly deserves my time and attention to give us a review. Ade, the owner of this "business" is extremely unethical and dishonest. I had a deep scratch in the center of the hood of my car and also a smaller scratch on my left rare door, which he said the entire hood and the door will need to be repainted and quoted me $450 and $400. Instead, what I got was a touched up, scratch on both panels and clearcoat overspray that left the hood and the door looking even worse than with just the two scratches. So I questioned the quality of this paint job and he told me his technician can buff out the clearcoat defects if I bring the car back on the next business day, and asked for full payment of the job which was poorly done and incomplete. I refuse to give him full payment and instead paid him $500 and I came back the next business day to have his technician buff out the clearcoat defects. But after his technician attempted for over an hour to buff out the defects, he told me the entire hood needs to be repainted as that's the only way to fix it. Since I had no further confidence that this paint shop could actually do a quality job. I left and demanded my money back which Ade, the owner refused. So now I am stuck with a hood and a door that is in worst condition with clear coat defects and overspray on neighboring panels, which I now have to get fixed. Stay away from this business and go to a trustworthy, quality paint shop.

    nicked the rear bumper on my car from backing out at a parking garage. Their quote for the fix was…read morehundreds cheaper than others I asked on yelp. This is the second time i've used them and both times the results been solid, definitely recommend at least for some minor paint and panel fix ups at a good price and timely manner (dropped off on friday, picked up monday). Do note that they are now at 3036 northeast parkway. Seems like yelp and google maps are giving their old roswell location which they moved away from 2 months ago.

    Friendship Paint & Body Shop

    Friendship Paint & Body Shop

    (37 reviews)

    I want to first say this is the most professional and courteous body shop I've ever been to. The…read morecustomer service and quality of work is A plus. I dropped my 2019 Audi off early in the afternoon to have my front grill replaced with an upgraded version. Upon arrival Nicholas explained the cost and process to me. I had my son with me and he arranged for them to drive me back home which helped a great deal because I didn't have take a uber. They had my car for about a day Nicholas called me and provided updates as needed and he called me as soon as the car was done. I arrived about 30 minutes later to get my car and I couldn't be happier with the job they did. My new grill looks awesome and everyone at Friendship was a pleasure to deal with. I will definitely recommend anyone needing body work and if I need anymore work done in the future I'll be back! Thank you again to everyone at Friendship! P.S. my car was clean when I got it back another plus!

    I was massively disappointed with this body shop. My car was estimated to take only a week to…read morecomplete the work, but ended up taking 7 weeks. I don't think the length of time was justified, based upon all of the excuses they offered along the way. In the end, I was stuck with a $1,600 rental car bill. They operated like they were a brand new company that was new to the auto repair business, which is why I was shocked. Their communication was terrible, which made matters only worse. Every week they said it would be finished, and every week they had a new excuse about why it wasn't ready. The first week they wouldn't even inspect the car to provide an estimate, even though I immediately signed their authorization and release form on day 1. Here are some of the excuses they offered along the way: - their vendor didn't show up to do the work - they found something new that needed to be fixed (this was a common excuse) - they had to wait for parts to arrive, or for openings on vendors' schedules - they ordered the wrong part - they don't make any money on Volvos because the margins are so low (this was my favorite) - the status report they provided was for the wrong vehicle - the work wasn't performed properly and had to be redone If they had told me that it would take 6-7 weeks to complete the work, I would have simply taken it to another body shop. A body shop is a business of project management. Each car is a project; it's as simple as that. This business doesn't have a clue about how to manage the project and, frankly, I am appalled that they are still in business. One big mistake and some small mistakes here and there is to be expected, but a complete cluster-fornicate is nothing short of appalling. It's also just as important, perhaps more important, how you handle mistakes, rather than if you make any.

    Big Brother's Auto Care - bodyshops - Updated October 2026

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