University Car Care is the best! I know nothing about cars and I always feel comfortable trusting…read morethe team with their recommendations. Seemingly competitive/reasonable prices and they are always happy to explain whatever is going on with my car. Flexible, accommodating, and reliable.

I have patron University car care for many years, and they never fail fixing the problem. But this…read moreyear, Times have changed. My Tahoe failed inspection because of a constant brake light, ABS. When I Ask the owner if at any time when the break inspection occurred Could the wire to sensor have accidentally been pinched disconnected, bumped or debris covered the sensor, He replied " are you trying to say we sabotage your sensor?" Immediately I replied ,"no", informed him I was reading from AI review. Then replied , why would you say that. I called you to tind a resolution and your recommendation. I exclaimed, I'm trying to resolve a problem, not be a problem and I came to you because you're the professional. His mannerisms didn't change, did not offer solutions and directed me to go elsewhere. Appalled and frustrated, the call ended. After 10yrs, needless to say, I Will not return to have my truck reinspected nor patron his business. I WILL miss RICK, a mechanic YOU can TRUST. JOSH's response alone and accusation was defamation of my character and integrity. He showed no self control and a total disrespect to me as a customer.

Great service and good price. I brought my son's car in to get the muffler hangers replaced so it…read morewould pass inspection. The got it done in a couple hours without an appointment and only cost $60.

I got a muffler put on my car that I bought off eBay here. They did not have a problem with it at…read moreall, and even kept me somewhat involved in the process, by asking questions to see what I wanted. Service was even pretty quick... I was in and out of there in no time. The guys there that I talked to we friendly too. Only downside is now I have a car without a CAT, so now they are no use to me. But that's not their fault, and when I did get work done from the they were fast, friendly, and affordable.

If I could give negative stars, I would. Brought my car in bc it was cutting off, they gave me an…read moreappt for a Monday morning. They anticipated it would be ready by Tuesday, then Wednesday, then Thursday...this went on for 3 weeks!!! No sense of urgency. I was having to find rides to work etc ..they never reached out, I always initiated any contact. With each call, I was told it's being worked on and someone would call me. That never happened. Just horrible horrible service all the way around. I m sure they have some nice people working there, but tht doesn't get your car fixed. I wouldn't take my car here again to get my air checked. Complete shit show!

Got an estimate to have 4 rotors and brake pads changed at a local national chain. At Salas, they…read morechanged the rotors and pads, did a full synthetic oil change and state inspection for about $50 less than the chain store wanted just to do pads and rotors. To buy the parts at Advance Auto would cost me $400, so Salas was still making a good profit for the labor at a cost of about $770 total- (wanted $1038 at the chain store), but not taking me completely through the nose. The brakes seem and look brand new. I was recommended to give them a try and I was glad I did. I plan to be back in the future- hopefully it will be a while, but good service!

Pro Alignment provided superior mechanical services to my 2001 Mazda Miata. It's hard to find a…read moregood and fair mechanic in this area but these guys know what they are doing. Not the cheapest price, but, very fair and they do it right the first time! Great Mechanics!! A+++++ service!!

Very honest every time I have ever brought my automobiles by for any type of service necessary…read more Always best to have them double check any car work done by a friend! I will definitely return in the future and they have my upmost appreciation for the quality work done and best value in pricing I've found around. Would highly recommend to a friend!

I've had reputable work done here. My vehicle was estimated at a different location for…read moreapproximately triple the cost. If you have a car that you need to have repaired and they have the ability to do it I would 100% recommend the shop

Very rude staff, I had a really bad interaction with one of the front desk people while on vacation…read morehelping my friend pick up my car. The pricing was a bit on the high side too.

I've always struggled to find a reliable, honest and communicative place to get a state inspection…read moreand oil change done. I found Bay Old Dominion at Yelp and scheduled an appointment with them. To my surprise, I found the best service l've had in years. E.T. was awesome! I was worried because my vehicle's inspection is about to expire and he told me that VA has a 4 month grace period for expired inspection stickers and even wrote it at the back of his business card just in case I have to go inside a military base. They are very accommodating! These people seem to genuinely value their costumers situation and time. I'm so happy I found them. Thanks you!

I thought I needed a new splash guard, but the technicians reattached the damaged one at no cost…read more Very impressive. I didn't pay anything today, but they won a customer for life!

made an appointment for a car inspection a good 10 days in advance. The shop chose the date. I even…read moredropped my car off the night before so they'd have it first thing in the morning. I also asked them to attach the skid plate and change the fluids. They had my car all day with no phone call. At 4 pm, I called and was told they only had one person who could do inspections and he was at another location, but everything else was done. Fine. I left it overnight again. The next day, still no phone call. At 2 pm, I called to check in. They told me the inspection still wasn't done because the guy was still at the other site. I calmly asked if they had called him to let him know my car was waiting. The response I got was, "You can come pick up your car!" I was stunned. I said I never said I needed the car! I was simply wondering why it was taking two days. This experience felt incredibly unprofessional. No communication, no urgency, and an attitude on top of it. And here's the kicker: I paid $65 for them to "attach" the skid plate. I drove home (two miles away) and immediately heard it dragging. I called them, and they said, "You need a new skid plate!" That may be true, but I should be refunded because whatever they did clearly didn't hold. I took pictures of their so-called repair: two zip ties. That's right! $65 for two zip ties that didn't even last two miles. They had my car for two days, with a lift, full view, tools, and my money, and this was the result. On top of that, the attitude I received was unbelievable. Buyer beware Especially women beware!

I'd give them a zero if I could, they don't deserve one star. Took my car in three times, each time…read morethey told me something different was wrong. When they finally said it was fixed it was something that they never discussed with me and didn't get my permission to do. They were clueless. After wasting $500 of my money they said bring it in and we'll make it right. No way I'm letting them touch my car again.

Was not happy with my service, wound up costing IMO about $500 more than I needed to spend. I…read morewent in to have a part I knew was bad replaced, I have replaced it before, I know exactly what was wrong and told them that. They said they found something else wrong and charged me to replace that. Went on a trip and the problem was still there just like before, no change, brought it back to get the part replaced and after they 'diagnosed' it again at $150 and hour, they replaced the part I wanted replaced all along, no diagnosis was requested or needed. Feel totally unheard and ripped off. Not to mention the guy at the desk wants to argue with you like it was your fault! I will never go there again. Shame, they used to have a good reputation.

This is literally the spot bro (no glaze). If you need anything done to your car do it here because…read moreeverywhere else will literally try to rob you in broad daylight. 10 stars!!