Very professional and friendly service. -Wanted new rims and…read morethey were willing to bring some of the available options outside to prop up next to the vehicle, because thats the best way to select "the one". -They even have caliper paint available. I mean at that point we can just go all out. -Payment plans or pay all at once. -located in a plaza with enough parking spaces. -appointments available as soon as the next day in most cases. Received the vehicle when agreed with no delays.

Stole/Misplaced a hubcap of mine. (They said I didn't have one on to begin with which is total BS!)…read moreyou think I wasn't looking at my wheel this morning before I left?? Whatever your businesses excuse may be you guys are very dishonest and stole from a potential customer and that's not okay! Maybe because I didn't spend any money today at this establishment stealing my hub cap was their form of compensation Brought the wheel in looking perfect and RNR Tire Express left me with the photo below . Thanks for ruining the lug nuts too. (They also refused to show me the before photos?? Wonder why??) maybe cause my hub cap was right there??

Awesome guys! Even though I turned down the quote I received (keep in mind full header work plus…read moresome repairs) I could not do at the moment, this shop knows their stuff. Once my truck is squared away over time, I will definitely be going back for a dyno tune. Thanks again fellas Sincerely Mike​

Long story short, they've held my car in the shop for almost two years now (complete engine swap)…read more I'm extremely disgusted by their work ethic and the current state of the car. The owners were not in today so I asked the receptionist what was the reason for it being held up for so long? She said the exact same story they've been telling me all along. "OoOoOh we are losing workers and the new guys don't know what's going on with the current projects".. regardless, how is that my fault? Plus, one of the actual owners claims to be the one working on the car himself so..? I don't understand the issue. had I not stopped in today; who knows when would have been the next time they notified me. Thats also another thing. EXTREMELY POOR COMMUNICATION, why is it that no one at this shop can keep me in the loop? Updates? Nope. Never. Estimated time of completion? LOL. never! Oh you're going on deployment? Let's put this project on pause. Now, there has been "some" progress on the car which I will give them that but come on now we are going on two years. TWO YEARS GUYS!? I guess 3 is the magic number? Just so sad at how this ended up. Be careful. Don't end up like me.

Took my Porsche to get some exhaust work done. First the communication that was established from…read morethe quote to the appointment set up was a great experience from dropping my car to get it done was worth it. Amazing work and the employees including manager were very nice, friendly and professional. Definitely coming back to get more work done.

Professional and very responsive when asking questions. They also worked well with my schedule and…read morethey did a pretty quick job.

This Tune Up Plus location has been my go-to car shop in Chesapeake for three years and for several…read moregood reasons: the pricing is fair, the service is fast and thorough, the estimates are itemized clearly with no hidden charges, and the mechanics are highly knowledgeable and friendly. Special shout-out to Lisa, the front desk manager, who is also extremely knowledgeable and an all-around awesome person to deal with. She breaks down exactly what my car needs and always gives an accurate timeline of the repair completion. She rocks! Avoid slow, costly dealership repairs and use Tune Up Plus!

called for a state inspection and was told to come early to be first in line to get done. I get…read morethere and they said they can't do it til later cause they are finishing up repairs from the day before. that is not considered first come first serve for state inspections if I have to wait for extended repairs to be completed from days before. wasted my time getting there before opening and being the first in line to end up going somewhere else

So, when I went here, in January of 2020, it was under different management. They did a job on my…read moretransmission. Replaced the flywheel & clutch but did not replace a bearing that was a part of the repair. 3k miles later, the truck began giving trouble again. Difficulty shifting. I took it to a mechanic where I live (FL), and got the shifter fixed. $800 job. that was fixed but the shifting issues came back almost immediately, and this time accompanied by a chirping sound. I took the truck back & my mechanic asked more questions about the work I'd gotten done. I hadn't owned a car in the last 10 years so I didn't know anything. He encouraged me to call them and find out what kind of work was done so they could see if it was related to that and if there was a warranty on it. I called and got a rude person who made sure to tell me that they aren't the same ownership "so WEEE didn't do any work on the truck," she said. I asked if she could get me the information, she put me on hold for 10 minutes, then we got... disconnected. I called right back and got somebody much nicer, who told me what work they did, but was unable to email me any of the information and I guess also unable to find somebody who could do so for her. My mechanic had to call them to get them to send along the information we needed. Turns out all the issues were from the shoddy first job. Great. Better still, it would be covered by the warranty. Turns out labor there was like $300 cheaper than the place I go to now, so I'm not saying you get what you pay for. More that Precise offers a good value when they do the job well (new management, so maybe they do) I understand new ownership means that's not their fault. I am giving 2 stars instead of 1 because they didn't do the shoddy work. They just wouldn't help me at all when I needed them to. My truck is running great now, so I hope you find a mechanic as good as the one I have now. Maybe it's Precise. I don't know.

Would highly recommend! My car had been shaking for months when I drive and they took the time to…read morefind the defective part, order, and replace it; my car runs great now. The price was fair, everyone was super polite, and Don was so kind!! I really got honest and genuine vibes. Thank you all, I will definitely be back!!

Miguel canceled my service because I didn't answer the phone at 8:40am for a 10:00 am service and…read morerefused to refund my money. I asked for a credit towards other services and he refused. Use another service.

I got in touch with someone right away and they were able to schedule the repair for the following…read moreday. The mechanic arrived on time and made a quick diagnosis and repair on my car's a/c unit. Air is blowing ice cold and I couldn't be happier with their customer service and professionalism. My new favorite mechanic!

Very convenient, quick, & friendly service with knowledgeable mechanics that get you in & out while…read moregiving you pleasant conversation & helpful suggestions for automotive care. State inspections are a sit in your car & wait in line kinda deal but only take about ten minutes a car. Roll in & roll out, quick & easy.

The place for a quality, easy going emissions test! Be prepared to wait in line , be patient and…read moretry to come early. Tip get your car's maintenance done beforehand and you will pass everything.

I had a great experience with GAC Automotive. My AC started acting funny right before a road trip…read more I took a look for places with great reviews and came upon GAC. I took my car in and a few hours later he called to give me an estimate on repairs for my AC, brakes, oil change and state inspection. The next afternoon my car was ready to be picked up! Pete was friendly and knowledgeable. He tried to save me money on my brakes because of the condition of the parts and the proximity of my last service. Very thankful to have found a repair shop where I don't feel ripped off or nickel and dimed. I'll definitely be back!

So happy to have found Pete and Frank(and the entire staff) at GAC. They are an honest and…read morehardworking family business. I initially found the center through a recommendation when I had a car emergency and needed a mechanic nearby. I live in Virginia Beach, but teach in Portsmouth. After getting overcharged for years on repairs in Virginia Beach(ahem, I will kindly not name the businesses), it was refreshing to find mechanics who were honest and charged way less for the same quality of work. They also let me drop my car off and would drive me to work and pick me up when my repairs/inspections/oil changes were finished. Unfortunately, I bought a brand new car recently with all the warranties/oil changes etc...included through a dealership so will sadly not be seeing them for awhile. If you are in the area, I HIGHLY recommend them!!!