Our salesperson Eli went above and beyond to help us. We were shopping for a visor for my son's football helmet. He answered all our questions, was very knowledgeable, steered us to the right visor for the particular helmet brand and even installed it which was not as easy as we thought. Thankfully we didn't bring it home and try to put it on ourselves! Big props to Eli! read more

I sleep on big 5 but they have the best shoes honestly. 25 bucks for kids skate shoes that fit me. Work boots at maybe 50 or so. Cheaper than WSS which I'm sad I got theirs first as they're not as good as the price point indicates. Next time I'm coming here. They have boxing gloves too for whenever mine actually uh, get put to use and work out. read more

Big five always surprised you with some of the merchandise so I think they carry big five will always be a historical sports good store in Los Angeles read more

The retail store that doesn't want to sell Pokémon cards and selling back door. Was told all week that they'll have packs around 2 pm today . Went in literally asked if they have packs the bum Latino dude at the counter (no hate) said they didn't have after I just spoke to the girl who said they did. Called my brother to go he walked in five minutes later buys packs walks out and called me .. sketch and sus read more

I needed some US Open Wilson tennis balls for the last match of My season so I ran to My local Big5 on Crenshaw and Coliseum. They were out of stock on the shelves, so the customer service agents Rayshon McKnight and Jalienne Godoy heard My situation and acted quickly. They searched and searched and FOUND Me 2 cans! I Appreciate the service and recommend this business! read more

I need some tennis shoes, so I came to this Big 5. I left with 2 pair of shoes, which weren't too expensive. I want to thank Daniella. She has excellent customer service. She was so patient and helpful. Thanks again for your help. Keep up the good work. read more

I visited this place twice and everything I come I'm always greeted. I'm not sure if this location is smaller than other big 5 stores I've gone too but to me this store is pretty small but they have a lot in stock. Parking is easy due to it being in a big plaza. The associates are always helpful and are willingly to answer any questions on products and even help you find what you're looking for. Another plus about this location is they actually answer the phone so you can call to ask if they have something in stock before you even go up there! The clearance sales are really good I was able to find a $90 dollar weighed blanket and got it for $30 that's a steal. read more

There is definitely a reason why I only shop in certain areas. I call and get connected, calling to confirm if they have an item in stock. The website suggest calling the store. So I ask and the employee answers with an attitude. I ignore it. I ask her if the sleeping bag is in stock. She goes "uhhhhhh you're going to have to call back tomorrow cause we are closed" it wasn't even what was said. It's how she said it. I looked at the phones it's 7:58pm. I get it, they're about to close. But why even pick up the phone to let me know you're not going to help me? And no need for the attitude???? read more

Cool Big 5 location we stopped at yesterday to take a look at some sporting goods and fitness gear. Place had a good amount of stuff to look at and see. Parking lot is really small. I had to be careful where you park too, Security made me feel safe and comfortable. Nice place, they had everything well kept. Customer service was good. Id love to visit again. read more

Always love going in this store convenient the best part is the service a handsome brother LeRone who super educated and well versed on any item you may want or need he's always delightful & outstanding thanks for always giving your Best Service to all of us appreciate you read more

Big 5 Sporting Goods - best service ever Mr. LeRone - Sporting Goods Near Me - Los Angeles, California

Friendly staff, got my working shoes from here. Everyone was helpful. Good deal on shoes!

Their store hours are listed at 8:30 am for opening, but their door sign says 9 am. I waited the 25 minutes till 9am to go in. They didn't open at 9, and when I knocked on the doors all of the employees ignored me. One who was coming from Starbucks, opened the foot to enter and told me to stand back because they weren't ready to open. Then closed the door in my face. read more

OK, so I walked in kind of frantic the lady at the front door Jalienne was neat and smiling. She directed me to the location of the item I was searching for the manager, came over and assisted me broke everything down, including prices, and quality gave me the best according to his knowledge plus the store had a wonderful atmosphere. Thank you so much Chris on Crenshaw read more

It's a pretty small location compared to every other Big Five that I've gone into. The parking lot is pretty busy... and the grassy median strips separating the parking rows were big mud pits. Literally had to jump across them, lest I lose a shoe in the big puddles. Merchandise was tidy and the layout was fine... prices were very good. The line... OMG the line... it was soooooo slow. Our clerk was moving so slow, it reminded me of the scene in the Matrix where Neo dodged the bullets in slow-motion. I expected to see ripple effects through the air of tube socks being thrown into plastic bags. Seriously, it was like she got a bonus check if she spent more than 5 minutes with each customer. We were third in line at 11:15. We got to her at 11:28. There were ten people behind us. They're probably still there. read more

Amazing customer service. Went today and I know checking out for me took a while because I had a big trip coming up and decided to take advantage of a lot of coupons that were being offered. The employee I asked for some items was very kind and patient and helpful! Kristofer helped us make sure all our coupons went through and was extremely kind and patient! Great experience and I will be returning. read more

I bought some work boots and didn't realize that it was 2 left shoes. I took it back 08-02-2020 at 7:50pm. I tried to return them and The lady at register said that I can't return them because they're on clearance then she called her so-called manager and she said there not taking the shoes back because they're on clearance. She's a dishonest and lazy worker all she had to do was give me a right shoe read more

Isaac is the best, he was super helpful when I was looking for a sleeping bag and was super knowledgeable. The girl at the front desk was nice too! read more

At 4:20 p.m. My husband, 2 year old and 6 year old boy, was looking at fitness clothes and decided we didn't want anything. We then looked at the basketballs and also decided we didn't want it. There was another family in there with a handful of stuff. The other couple little girls stood next to the detector with a handful of items, and the alarm went off. My family decided to leave as the couple was telling their little girls to back away from the door because of the items, but the worker (unsure of her name) but I believe thai or Asian insisted on thinking it was us trying to steal something until my husband said firmly it isn't us while the couple at thr same time kept telling their little girl to come back with the items. The cashier then rolled her eyes and said okay. I WAS LIVID. My husband told me to drop it because had he not been with me, I would have asked for the manager. I stood there and stared dead at her like ate you kidding me. I'm just going to leave that there. read more

I agree customer service here was GREAT! A young man was quick to assist me while I needed help.

Excellent Customer Service. Lenroe was extremely helpful and attentive. We went through 7 pairs of shoes and he was very patient and took his time ensuring I was satisfied. Throughout the entire process he was very friendly. I'm very happy with my purchase and quality of service. Keep it up Lenroe. read more

This is the hood big 5 lol! If your scared Of the thugs then go to another big 5!! I don't mind this big 5 because I'm from a urban area in America. read more

The employee in the fishing department, (Expert Fisherman), I didn't catch his name but provided my friend and I AWESOME service, he really helped us out and I would like to give him recognition!!! will return for future fish necessities read more

This Big 5 is awesome. It feels a little cramped compared to other locations, but I guess that's because they have so much merchandise jammed in there. It's pretty well organized and has some of the friendliest staff you'll find. Every time I go in, I'm quickly and attentively looked after. Definitely worth a stop in! read more

I'm not sure why this place has bad reviews? PARKING Parking is easy, this Big 5 is located in a large strip mall. SERVICE Everyone working this evening was very pleasant and were able to assist us to find what we were looking for. The cashier lines were very quick, too! SELECTION The store was generally stocked well and had plenty of Trojan stuffed toys and such throughout the store (always a bonus). I had such a good experience that I will be coming here for any sporting needs during my last year at USC. :) read more

I have always come here thinking I'm going to find what I need for whatever athletic sport I will be participating in. However, they are always shy of having what I need or just don't have it at all. They carry your typical Nike and Adidas brand stuff. A little overpriced and not as organized as the other big 5 stores I've seen. Friendly staff does help out. If you need something like athletic clothes or equipment as soon as possible. This is the place to come if you have a high budget. Good selection on shoes. Needs a better and bigger variety for swim equipment. My suggestion even a runners section. read more

I like Big 5 anyways, but this one was particularly nice. The staff couldn't be funnier or more helpful. Everyone was laughing with one another and with the customers who walked in. But when I needed help, they were attentive, nice, knowledgeable, and fun. Just an all-around good shopping experience. The place had a good vibe that night. I bought a ton of stuff and left happy. read more

In few words even this Big 5 in the hood, the customer service was on top++++++ i even thought i was somewhere in Beverly Hills on Rodeo dr thank you big 5 keep it up read more

Had a bad experience with one female employee. Never seen her before and I hope I don't see her again. Other than that everyone is cool. Also y'all need to answer your phones. I literally left your location and forgot to ask a question so I called in the parking lot and no one answered. Mind you, your associates were just standing around. read more

Rick the manager was very patient and helpful with our overall experience Thank you for helping me buy all the things I wanted for my birthday read more

Friendly staff, I always find what I'm looking for. It's neatly kept and always plenty of staff on the floor to help you find what you need and at the registers. read more

Decent spot, parking can get crazy due to the amount of businesses in one lot. Also walking in is very cramped and you will need to be patient to find everything. One of the big pluses is the staff are usually pretty friendly sans one or two that just seem a little short but nothing crazy. read more

The stuff is not enough because it is a small branch in downtown wilshire Blvd. its not easy to find a parking lot, either. Cannot use coupon made me disappointed. read more

We went there to buy a stationary cycling bike we saw on the big5 website for 199.99 which was cheaper than Amazon and competing sellers (normally sells for $300). My wife and I went Saturday to buy it, we got there and were informed the special was for Black Friday. BUT, the gentlemen who helped us honored the 199.99 pricing. It was true though, we didn't read the webpage that read 11/25. The sales person ( I think he might have been the manager though, not sure.) was very friendly, helpful, and even helped us take this 100lb box to our car and helped load it up. I wasn't sure his position in the store so I tried to tip him for helping us so much (he kindly rejected the tip), which is when my wife mentioned he might be the manager lol. Anywho - great experience. That will be our store from now on for sports related merchandise. Thank you! read more

I purchase a table tennis table from this store I was satisfied with the price I put it together myself it was very easy Once put together i saw a long scratch on the table I call the store right away and they made arrangements for me to return or exchange my table I was very surprise this was happening i'm very grateful they took care of me with no problem read more

Love this Big 5 I always come here to get my gear up. Get things I need to go hiking, camping, shooting, and swimming! They have everything in stock and there customer service is amazing. read more

An awesome place to be! One of the workers, Eddie, was especially helpful in helping to locate sneakers and shoes. In addition to being fast and prompt, he also showed a great amount of patience. Moreover, he is fair and equally eager to help all customers. His enthusiasm is unmatched by any other worker in Big 5 I have seen. Truly a valuable candidate for training because of his work ethic and positive attitude. He makes the whole place shine and makes me want to come back. read more

This was a funny place and experience. Good thing I don't get irritated and mad quickly haha cuz otherwise I would have been that customer that would have been a total bitch. I walked in asking if they had a hiking backpack that had a pocket without the water reservoir and the lady just seemed completely lost by my question. She walked over to another worker and asked him the same question and he said that the only thing they have is the CamelBak UnBottle Insulated Reservoir...and walked away. I was so confused. I knew it couldn't be the case. So I took it upon myself to look for a backpack that had the pocket to insert the reservoir since I already owned one and found one literally right next to the section he pointed out to me earlier. I picked one at a great sale price and walked over to the cashier. I showed him that this is what I was looking for and he didn't even seem to notice I was talking to him and kept talking to one of his other co-workers. Very unprofessional but I'll always love Big 5 Sporting Goods. read more

They always have what I need. Fitness is my life and I wear this gear out over and over. When I need to replace something on short notice. Big 5 is the place. read more