Stopped in to Big 5 this evening as they are having a huge clearance sale with take an additional 30% off on selected items which computes to 70% off already discounted and clearance items. I got a pair of Asics Gel Excite Trail 2 running shoes for $37.43 which included sales tax. Wow! Olekdandr helped me at the register and was very professional and kind. Highly recommended read more

GETTING HERE: Located in Camarillo off of Las Posas Road, between the roads of Arneill and Temple. The storefront is between the Kaiser Permanente and the AAA. REVIEW: Per usual, my shopping experiences at retail stores are ^always hit and miss. I've been to several Big 5's in the area and not one of my experiences has been better/worse than the others. Exactly. The. Same. I seem to interact with (at least) one great customer service employee, usually working in the shoe department. Most times I can find what I need in shoe, color, and size. When I ask a few questions about coupons and the like, the response is "you'll have to check up front". OK, no problama. When I spoke with the young employee about any coupon offers, it was as if i was pulling teeth from her. I also asked for a price check on an item I was interested in purchasing, and when I pressed further for it, she had an absolute flat affect that I wondered if she was was OK. (Literally). The price check inquiry ended up opening a huge can of worms as it wasn't in the system at all, etc. etc. The young manager came up and gave it his best shot, but to no avail. We are living in different times. However, if customer service isn't a deal breaker for you, I would recommend stopping by here. They seem to have a lot of items on the floor, but IMO finding your item still might be a hit/miss. read more

Big 5 Sporting Goods - 7/16/24 - Sporting Goods Near Me - Camarillo, California

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Made a special trip to the store to pickup pool noodles. Realizing they are seasonal I checked the store web site before making the trip. Web site states there are 3 different sizes and colors in stock at store. Was told none in stock and did not offer to check other stores hoping they would feel an obligation to check after their website misinformation led to my special trip Just a sorry read more

Every time I walk into this place I am greeted with a smile. Whenever I start overthinking the upcoming zombie apocalypse I wander in my local Big 5. I will walk the entire store and usually leave with some impulse purchase that should help when disaster strikes or I go here when I need something fun for my kids that gets them outside and active. They usually are well stocked and relatively inexpensive. Be sure to hit up the clearance section as they usually have something good. Although I may not visit this store as often as I should I still appreciate its presence. read more

Great service. Kind and helpful employees. Always willing to research if they don't have an item

Bad service, the guy working there have 0 sense of knowledge of customer service. If you dislike your easy job why don't you get another one? First I checked out, no Hi or how are you? I actually said it for him, then rang up my item with a BIG YELLOW ON CLEARANCE TAG yet he still rung it up full price until I pointed out the HUGE YELLOW TAG no sorry I didn't see it or anything and just changed my price & paided. No your welcome either! I go to places & love having great customer service because that's how you retain your customers to come back!! Idk if this guy is a manager or something but he forsure hates his life working at Big 5 with the attitude you give customers! He should be fired!! read more

Always a good place to get your camping supplies. They have lots of different items to play sports or go camping.

The worst of the worse if your a saltwater fisherman. No gear to choose from. They have no one to put line on reels, they sell very limited amount of fishing line. Basic tackle. Massive amounts of shoes and clothing. Do not waste your time here. read more

Maddie, what you've done for that location of BIG 5 is phenomenal. I am looking around at this pristine store and saying to myself, WOW, they sure have a beautiful store, I wonder who manages it. hmmm. Of course, a woman. Sorry guys. She's a force to be reckoned with. She should be at more than one location to do what she does. Ventura can't look as nice as this store. What a treat during Christmas to meet such fine young people. Bravo Maddie. You are our future, and it's beyond me that you won't be running the Corporation one day. That is if you want it. read more

On Sunday May 2, 2021 , at around 7:45 pm . I wanted to pick up some basketball shoes , I checked online what time the Camarillo Big 5 closes .. It said the store closes at 8:30pm .. cool .. I arrived at the store at 8:00pm . I noticed a small crowd of people outside the entrance. The front door was LOCKED.. the people were explaining to the manager that the store wasn't supposed to close until 8:30pm . Some of the people had to purchase school supplies. The store manager named "Chandler" was on the phone with in assuming the headquarters.. the crowd was very peaceful... after about 15 minutes the crowd dispersed.. I was the only person left, then I noticed the Sheriffs Department deputies arrived .. wow , the manager called the police on us .. I stayed.. I wanted to leave AFTER the deputies left. The next day I called the Big 5 headquarters in El Segundo to complain.. mainly to find out why we were locked out and the police were called out on us .. I talked with a Lori , Then after our conversation , I asked what Big 5 can do for me .. since that we were in the right , and the cops were called on us .. I gave Lori my email address.. I was eagerly waiting for what I will get .......... I opened my email the next day ------ a dang 10% off coupon .... Lol Really ?? read more

Their sign says they open at 0930 on Sunday. The guy that opened today didn't show up until 0940 and turned us away saying they didn't open until 1000. Funny thing was that another employee showed up at 0930 and was waiting outside knowing that they opened at 0930. The opening worker turned away two customers because he told us it would be "a minute" before they opened. The worker was extremely dismissive and rude!!! read more

Shopping for shoes and was helped by Giane. He was knowledgeable, respectful, and so helpful. When we found that the store didn't have my size, he called another local store and had the shoe put on hold until I could pick them up. Amazing service! read more

We went to big five in Camarillo today and the service was horrendous the staff were rude and we bought a wagon this morning and asked if they assemble or help assemble the wagon and they just said no and turned away the prices were mismatched on the labels we got there at opening time they open five minutes later and the guy was completely rude read more

PLEASE instruct your employees NOT to touch a customers phone! When I'm telling them my coupon isn't coming up and show them the screen and even set it on the counter, it does NOT mean that they can pick up my phone!!!! WTH! Especially during covid?? ‍ Rude rude rude. And not once did anyone ask if I needed help while I was searching the floor. What's happened to customer service??? read more

Big selection of clothing on sale. I had trouble finding hockey tape but big thanks to one of the workers named Jess. He hunted around the store and found them all for me. Great and friendly service here! read more

If you want to go somewhere that's run by a bunch of 16-year-olds who don't care and who don't know anything about any of the products then for sure come here! Really really terrible service! we ended up walking out! But I'm happy not spending my money where nobody cares anyway read more

To start off I would like to say that MOST of the time I receive great customer service at this store. It's local and perfect in and out for those last minute needs. I have purchased everything from gun safes, to kayaks, to firearms, to sporting goods here. Great store. The issue at hand is the direction the customer service is going. I want to reiterate once again that most of the time it is great, however recently its going down hill. Today I stopped in to get about $50 worth of last minute camping supplies. While I was shopping I noticed my phone was on low battery and tried to memorize the coupon code... unfortunately I was only able to remember half of it when it died. The cashier was very rude and was not willing at all to help me as I explained that my phone just died and started to recall the coupon code but only could get half of it out. The cashier, younger blonde female, suggested that I should go home to charge my phone and come back. I won't be going back. It's a shame that in this dying economy the direction customer service is going. With big name companies like Dick's Sporting Goods, and Sport Chalet going out of business you would think that Big 5 would capitalize on the opportunity to stay alive and no go under like the others. Next time I will be shopping elsewhere. read more

The best place to put chase sports equipment in town they always have everything on sale

This store recently opened here in Camarillo. Well stocked, friendly helpful staff, plenty of parking, conveniently located away from the craziness of the outlets on the opposite side of Camarillo in the Albertson's shopping center where the furniture store used to be. My new sporting good spot, I love Big 5's. read more

Not only are they always so friendly every time I go in. Today I left my phone on the counter. As soon as I realized what I did, I went back in and the recognized me right away and told me that they had my phone safe and sound. Camarillo Big Five has a fan in my for life! read more

Don't come here if you are expecting good customer service. Well ANY customer service at all. We walked in & not one person greeted us. Was looking for a mouth guard for my son & not one employee asked us if we needed help. They saw us there but DID not bother to come over & assist us in our search. Off to Dick's we go. It may be a little out of my way. But at least there I've gotten the assistance we needed. read more

They have a good selection of ammo for a good price. They also have reasonably priced led-free ammo which can be hard to find.

I came here not really looking for anything in particular but walked out with four items. This store has so much stuff and great gift giving items. Clothes, shoes, toys, balls, workout items. Good prices too. This store is very neat and the girls at the front counter were friendly and greeted me as I walked in. I will visit this store more often. read more

Walked in to get a few items. Waited by a counter for help for a few minutes. I ended up walking out. Zero customer service. I guess employees looking at their phones and chatting it up among each other is more important than customer service. If you are looking at camping gear; Do yourself a favor, buy online. There is a reason why their sales are down over the last 2 years. Customer service is absolutely part of the issue. read more

I would give no stars, but we did get help after I called the store FROM the shoe area for a little help There were literally 2 people in the store besides us and not one employee to be found to help us try on shoes. Well, they lost my business. I needed help getting shoe sizes from the back, but the one guy that helped us for a minute disappeared again so we left and went to the outlets. read more

I want to compliment the outstanding service I received while trying on shoes on Saturday, 3/18/17, between 1:00 and 2:30 pm. The young man, (I didn't catch his name, he wears a beard) who helped me was very patient and he knew all about every type of shoe that I was interested in and tried on, which was probably like 20 different shoes. I recommend having him help pick out your next pair of shoes. HE GAVE GREAT CUSTOMER SERVICE!! read more

Bought a new Jeep brand mountain bike... able to purchase the bike brand new with a hand pump, new helmet, and new lock all for about 250.00. The only downside was spending approx. 4 hours assembling the bike as purchased it came out nicely packed into a box. All in all, they were courteous and professional as far as I could tell. read more

Great service very attentive staff I had a problem with a purchase Vicente Perez took charge helped me fast and efficient very happy with the service.. read more

I bought a Stack On Gun cabinet. When I got it home and opened box there were 2 big dents in it. The sales person is the one who loaded it on my truck. I think the cabinet was damaged at warehouse as the styrofoam in box was fine. I called the store and they said there was nothing they could do since I waited a week to take out of container. I bought it on 5/26/15 I have spent thousands in Big 5 over the yrs . NO MORE! Buyer beware read more

Ok but they don't have a bottle opener in stock, it seemed rather odd to me but at one point all the employees were helping me so the service is great. They do have a great selection of knives. read more

Well stocked (went there today, the day after Black Friday, after being at a different Big 5 which was had most of their items sold out), friendly and helpful staff that will chit chat with you (contrasted with other Big 5s). Have bought from them on several occasions (firearms, ammunition, and assorted items) and I actually like going there. read more