I came in knowing what I wanted. Just a bench and a couple dumbells. The staff was very friendly…read moreand helpful and all the equipment that I saw was high quality. To be completely honest, the main reason that I even tried this place was because of the good reviews and I was afraid of getting something stolen off my porch if I ordered it online. I will definitely be back.

Emily the store manager was very helpful in helping us pick out the Elliptical Machine that fit our…read moreneed. She had our best interest in mind and gave us the pros and cons of the equipment compared to price. When we picked out the right Elliptical, she arranged to have it delivered and set up to work perfectly.We would give her more than 5 stars if possible!

A hidden gem in the PNW weightlifting community. I…read morerecently acquired an incline/decline bench, a ghd and safety squat bar from Giant. Solid equipment for professional or private use at a great price. Highly recommended!

Really helpful staff, very competitive prices. very easy to pick up at the Bonney lake location…read more make sure to select local pickup when online shopping to get the local pickup price, which is less expensive than the shipping price.

Was SUPER impressed by the staff and selection here at Top Fitness. William was amazingly helpful…read morewith suggestions and ideas for a replacement for our 20-year-old treadmill. He knows his stuff! He even arranged for us to get a floor model from the Tacoma store so we could have it more quickly. Best part was how friendly and low-pressure he was as a salesperson. This may sound crazy but I want to go back to buy more fitness equipment here. Delivery folks were also excellent. It was a perfect transaction all around. I will recommend this store to my friends.

DON'T WASTE YOUR TIME!!! It took over 10 minutes after…read morewalking in for someone to even say hi to me. I was able to find everything I needed having to search around and get it all stacked at the counter before either of the 2 employees working so much as acknowledged me. The items available in the store seemed to be of a solid variety, but my god is the price gouged insane! For Olympic bumper plates I can get higher quality ones online for half the price with free shipping! The cost-friendly equipment you can tell is very low quality. The squat racks all felt like low quality and thin steel compared to what I feel should be the standard too. Solid fail for gym equipment as a store, but if you need something NOW then I guess they have ok selection.

Great store with the best brands of excersize gear you can find :)…read more We ended up buying a Landice treadmill there but had a chance to try out all the brands/models first. Nick was very helpful and good to work with. Would highly recommend!

Mark was fantastic to work with, both during and more importantly, after the sale. He was easy to…read moreget in touch with, and always very helpful in addressing whatever questions/concerns we had. We are very happy with our purchase and the excellent customer service!

You know, 1.5 years ago I visited this startup fitness "bike that goes nowhere" store to see what…read moreit is all about. I've loved biking since I was years old. It was complete freedom. If my parents knew I would ride hundreds of miles through the city back at that age the whoopins would have been numerous. The love of biking always stayed true through the years. When adulthood took over, the biking became non existent. Absent from my life for a decade plus, when I finally re-entered they had all these bikes that were "clip ins." I get it, to be more efficient, thus more powerful, it was the way to go. Bought a hybrid bike to ride street and mountains but never could adjust to the clip ins as I didn't like being "attached to the bike." I liked having free legs and quick ability to plant my feet on ground if ever the case balance was lost or any unforseen road bumps. Also, why was my butt so sore with these new age bikes? WTH? Then this store in Bellevue Square opened. The bike that goes nowhere. Well the phobia of being clipped in disappeared since I wouldn't be out in the wild. My buddy got it and raved. I waited a year to see if the fad would subside. Nope it didn't. The first thing you see and feel is an attention to detail, the bike itself is smooth, sexy, minimalist, powerful, intelligent. The whole store is a refined, clean, apple/tesla modern appeal which I am fully behind. But DANG $2,000 for a bike that goes nowhere??? Just couldn't justify it, especially since my cherry hybrid bike that goes EVERYWHERE cost only $1,000. More research, couple months go by. Fad not disappearing. Tired of driving to the gym, parking, dealing with mobs of people in stinky, dirty, no hygeine having men locker rooms. January 19, 2019 PELOTON delivered. 2 professional techs arrive in the Benz Van, setup bike in less then hour and the first ride occurs. I chose "The Works" Package, $2800 with tax, delivery fee, shoes, mat, earpods, tiny dumbells, and Heart Rate Monitor. Since the 19th til today February 1, 2019 a ride has occurred everyday. PLUS 2 Yoga Classes and 1 Core Strength class. 16 total workouts in 14 days! Yup, there is a $40/month subscription for the content that has maybe 30 live classes a day, hundreds or thousands of classes on demand, with music ranging from Hip Hop/Country/Pop/Electric Dance/Club Bangers/British Pop/Live DJ/80s/90s/Rock/Latin you name it music with tons of inspiring and entertaining instructors. Do you know how much a spin class costs at Soul Cycle? $30 for one class. Pay $40 and you get unlimited classes with Peloton. Hello? No brainer. And guess what is included? Yoga/Boot Camp/Running/Meditation/Cardio classes too. And that monitor....that monitor that gives you a live view or on demand with the classes, the leaderboard, the stats, the power zones, the social aspect of it all completes the package. For me all the data provided is huge. What instructors seem to get the most out of me? Which one gets me in Power Zone 5 longer? Which one gets more wattage out of me? Which one helps me BURN MORE CALORIES??? Do you love competition? Compete with everyone in the class! Or compare yourself with friends that have done the same class before! Peloton is OFF DA HOOK. Oh and by the way that butt soreness you get from the road bikes doesn't happen here with Peloton. I think their bike seats are some space age material. So smooth, cushy, yet firm, how is that possible? Just shut up and TAKE MY MONEY ALREADY. If this helped you buy a Peloton, lets be Peloton friends! #franklin24 P.S. Cherry Hybrid Bike that can go anywhere for sale for 1/3 the price.

Peloton was kind enough to contact me and provide apologies and a 2mo rebate, which was…read moreappreciated. Hope they can get back to normal delivery times.

we hired Edgar to properly connect and tuneup our treadmill. He was prompt, did a great job, and…read morewas very fair with his price. We definitely recommend him.

Bad service! Repair guy caused a delay for my machine that was 3 months! An idiot that never gets…read moreall the parts he needs. Never again will I use them to repair my TM. Morons!

We have been looking for the FT-2 System and went to different vendors. We already know what we…read morewant and just need to order it. When you are spending 5K+ for one equipment, you will realize quickly that the only thing you need to decide is where to get it. After dealing with a few vendors locally, we decided to venture online because we are not getting the customer experience that we want. Our search ended when my husband spoke with Jason Mercado from this location. The guy is on top of his game and is a truly competent sales person. My husband is a personal trainer and he knows his stuff so you cant really babble BS with him because the moment he senses that, he walks away from the deal. Jason is pretty much the main reason why we ended up purchasing from this place. He is very prompt with his responses and he provides outstanding customer service. The key with these online purchases is communication which establishes trust and confidence. Jason quickly earned this and exhibited professional and competent traits throughout the process. Everything was seamless from the initial communication to the installation. What really impressed me the most is ...there was a payment error on our part and Jason worked with us patiently and diligently to get it resolved to my satisfaction. My 5 star review is pretty much attributed to this guy and how he handled the entire transaction. If you are like me who expects and demands stellar service especially with high priced purchases then Jason is your guy.

I've been here a few times. Every time the customer service is horrible/ the guys working the store…read moreare grumpy and not helpful at all. Luckily for us we know what we are looking for. I can't even imagine what it would be like if you needed help. These guys aren't friendly. This place has amazing stuff. Great prices too. I will say if you don't like dealing with salesmen this is the place for you. Just do your own research on stuff and grab what you need. The place is clean and everything is organized well. Would have given them the 5 starts if they would have at least greeted us with a smile at least. Customer service needs a lot of help.

We needed to retire our treadmill and purchase new fitness equipment…read more We went to Fitness Outlet in Lynnwood and found a model that we liked but the service wasn't great and they only had the floor model which was in rough shape. And then I searched extensively online. No luck. Then we went to Precor. We worked with Daniel to select an elliptical and it was a FANTASTIC experience! If he is available, I would highly recommend walking through the machines on showroom with him. The selection was great! And we got one heckuva work out with Daniel trying out some of the new equipment out there. It was awesome! I had never been on a Helix before and it was so cool! I would have never tried it out if Daniel hadn't suggested it! Daniel also provided us with written quotes immediately. (Fitness Outlet took 4 phone calls and 2 days to get a price.) This is a tight team - knowledgeable salespeople and responsive owners/managers. Precor also MATCHED the Fitness Outlet price but gave us a NEW model still in the box. I cannot recommend Precor Fitness at the Lynnwood location highly enough.

The sales person when I went in was great! As were the installers, when they delivered and setup my…read morePrecor elliptical. When I bought it, I asked if they could have someone move it for me, if I move into a new home later, and was told yes. When I moved though, I tried contacting the store directly to get an estimate for having my elliptical moved to my new place. I was told that the sales guy needed to do digging and would call me back with more info. A week later, still no call, so I went into the store and asked for the contact info for their installers, so I could get the estimate directly. I called the installer and left a voice message with my phone number, but it's now 48 hours since I left a message with no callback, and when I call I just get voice mail again.

Not a lot of reviews, so I figured I would chime in. We had a great experience with the salesman…read moreat the store. He was informed and pleasant to ask a lot of questions (We never had a treadmill before). The only hiccup in the process was that we upgraded the display and it took a little longer to get in. Not a big deal, but the one area they could improve on is updates... That said, this place has quality machines at competitive prices. If you are looking for a machine that lasts, shop here. The icing on the cake and the reason for the 5 star review was that today the guys showed up to deliver/set up. First, pay the set up fee! No muss, no fuss! Second. What a great team!! Courteous, personable, professional and very knowledgeable! I hope the company realizes the valuable asset they have in the final face of the company?! They made a huge positive impression on me and I will gladly recommend to friends shop here if you are looking for quality! I understand the one star reviewer had an awful experience. Something has changed here I am guessing!

Packy was super nice!! My son absolutely loved him! He gave him a ball and stickers & kept him busy…read morewhile I tested out treadmills! Super informative but not pushy like other stores. Found myself a beautiful Life Fitness mill coming next week!!

Stopped by to check out the shoes. They didn't have what I needed at the time, but they do offer a…read morevariety of sports products. There was plenty of parking out front, and the staff was approachable and friendly.

Staff was rude and dismissive. One guy was supposed to be helping me find a few items when someone…read moreelse came up to ask for his help, and he just left me in the dust when he was supposed to be helping me first. The other person, whom I then sought for help, basically gestured vaguely in the area where a few items were supposed to be instead of actually helping me find what I needed. Staff sucks. Don't shop here.